Crowne Plaza London - The City (England) - 2016 Hotel Reviews

Highlights

Free High Speed Internet ( WiFi )
Room Service
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room

About the property

Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Non-Smoking Hotel

Food & drink at the hotel

The Club Lounge

28 reviews

Cuisines: British

Things to do

Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room

Room types

Suites
Non-Smoking Rooms
Family Rooms
Accessible rooms

In your room

Air Conditioning
Minibar

Internet

Free Internet
Free High Speed Internet ( WiFi )
Paid Wifi
Paid Internet
Public Wifi

Services

Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting

Official Description (provided by the hotel)

Crowne Plaza London - The City Hotel provides perfect accommodation in central London near local attractions such as The London Eye, St Paul's Cathedral and Buckingham Palace. This luxury hotel also offers meeting rooms, gym, spa facilities and a Michelin star restaurant. The Crowne Plaza London - The City Hotel is a modern central London hotel, located in the heart of the city. This deluxe London hotel is just a stone's throw away from Blackfriars mainline train station, with a direct connection to the Eurostar terminal at St. Pancras International. For tubes, the Crowne Plaza hotel is equally well located: just a short walk to Temple & Mansion House on the District & Circle Line, or St Paul's on the Central Line. Whether you're in London for business or sightseeing, this London City Centre hotel is ideally located, minutes away from some of London's most famous attractions: The London Eye, St Paul's Cathedral, Millennium Bridge, Tate Modern & West End theatres. Crowne Plaza Club rooms, King Studios and Suites are available at your request. And all rooms are air-conditioned and have High Speed Internet Access. There's also a Fitness Club with sauna in the hotel should you wish to work out and wind down. While you're here, don't forget to eat at our Rosette awarded restaurants; Diciannove offers authentic Italian food including a variety of freshly made pasta, whilst and at Chinese Cricket Club you can enjoy fresh dim sum and Sichuan specialities. The easiest and most exciting way to do some sightseeing in London city centre is to take a trip on the London Eye. On a clear day, you can see as far as the Queen's other residence, Windsor Castle! The Crowne Plaza London City Hotel is only minutes away from the London Eye. ... more

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Additional Information about Crowne Plaza London - The City

Address: 19 New Bridge Street, London EC4V 6DB, England

Location: United Kingdom > England > London > City of London

Price Range: $196 - $389 (Based on Average Rates for a Standard Room)

Hotel Class:4 star — Crowne Plaza London - The City 4*

Number of rooms: 205

Reservation Options:: TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, IHG, TripOnline SA, Odigeo, Priceline, Travelocity, Agoda, Hotwire and HotelTravel.com so you can book your Crowne Plaza London - The City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: Crowne Plaza London - The City Hotel London; Crowne Plaza The City; Crowne Plaza London City; Crowne Plaza London - The City England

Hotel Style:

#115 Family Hotel in London

#119 Business Hotel in London

#123 Romantic Hotel in London

#135 Luxury Hotel in London

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Ron S

Hobe Sound, Florida

Amex Traveler

Level

Contributor

56 reviews

20 hotel reviews

30 helpful votes

“Excellent experience”

Reviewed 3 days ago NEW

Made a reservation at the Crowne Plaza on Short notice, two days, because we were notified that our reservation at Premier Inn - Holborn was not being honored. Booked into a club level room for a few pounds more than a base room. The room we received was terrific. Had all of the expected amenities plus access to the club... More

Helpful?

1 Thank Ron S

Dear Ron S, Thanks for the 5 star review. I am glad that you had such a great stay been though we weren't your first choice. Perhaps now you have experienced our hotel you might like to return? If so I would be more than happy to assist you with any future bookings. I can be contacted at - damian.frewer@ihg.com.... More

TERRY503975

Grimsby, United Kingdom

40 reviews

14 hotel reviews

28 helpful votes

“Pleasantly Suprised.”

Reviewed 5 days ago NEW via mobile

From arriving to leaving this hotel, all the staff were very polite and friendly. The room we were given was super.The Chinese Cricket Club restaurant was first class and the food was excellent.Defiantly consider this hotel on our return to London.

2 Thank TERRY503975

Dear TERRY503975, Thanks for the 5 star review. I;m glad you enjoyed the hotel and the Chinese Cricket Club. Regards, Damian Hotel Manager More

5x15x5-ER

Milan, Italy

86 reviews

33 hotel reviews

119 helpful votes

“The 5 x 15 x 5 (Factors x Items x Scale) Experience Review”

Reviewed 5 days ago NEW

The 5 x 15 x 5 (Factors x Items x Scale) Experience Review describes a review according with an expected (what we were looking for) experience: short stay, romantic stay or business stay. The expected experience may influence the review. Major clear explanations are in brackets. Introduction - Expected experience: business stay - Stay: 2 nights Briefly Experience Review On... More

Thank 5x15x5-ER

Bazandcaf

Budapest

9 reviews

5 hotel reviews

13 helpful votes

“Absolutely brilliant stay”

Excellent customer service, high quality surroundings & nothing is too much trouble! Rooms are gorgeous & the facilities are second to none. Great location & easy to get to any part of London by rail, boat, bus or taxi. Thank you! Customer service of the year award goes to Pece at the Crowne Plaza 👏 love this hotel 😊🍾😊

Thank Bazandcaf

Dear Bazandcaf, Thanks for the 5 star review. I will make sure Pece is recognized for his great service. Regards, Damian Hotel Manager More

Jo C

Birmingham, United Kingdom

4 reviews

3 hotel reviews

“Fantastic hotel, staff, location and food”

Reviewed 1 week ago via mobile

The room was clean, modern and tidy. Great toiletries and coffee/ biscuits. The lovely touch was the free chocs on arrival. The staff were very helpful and attentive. The 2 restaurants both were of amazing quality and was quick service in a relaxed atmosphere. My favourite was the Italian and the swordfish. On check out as we book through our... More

Thank Jo C

Dear Jo C, Thanks for the 5 star review. I am really pleased you enjoyed your stay with us. I will make sure the team at Diciannove and the front desk see you kind feedback about them. Regards, Damian Hotel manager More

CatdiverKent

Kent

50 reviews

“Club room stay before flying out of Gatwick”

Reviewed 1 week ago

We have stayed at this hotel before in a standard room but booked a Club room with Club lounge access. We enjoyed our stay, the room was nice with a few more extras than a standard room. We had drinks and canapés in the lounge which were complimentary which were very nice. We had breakfast in the lounge the following... More

Thank CatdiverKent

Dear CatdiverKent, Thanks for the review, I fear that perhaps you stayed at a different Crowne Plaza, as we do not have any rooms with a TV in the bathroom, or rooms with separate baths and showers. However, not to worry! I'm glad that you had a lovely stay in a Crowne Plaza!!! Regards, Damian Hotel Manager Crowne Plaza London... More

Jean Paul H

London, United Kingdom

4 helpful votes

“Wifi not reliable too slow”

Avoid this hotel for business purpose as the wifi is not reliable and too slow. I spend more than 1 hour to try to get this fixed but was not successful. They have an external supplier or provider who was not able to find a solution. The Novotel next door is a better option

Thank Jean Paul H

Dear Jean Paul H, Thanks for your review and feedback regarding the Wi-Fi. I am very sorry we didn't live up to expectations on this occasion. I will ensure I take this up with the 3rd party immediately and ensure we make amends for other guests. I hope that one day we might get the chance to welcome you again.... More

Vito Domenico B

Bristol, United Kingdom

16 reviews

3 helpful votes

“Nice and comfy”

Very well located and comfortable hotel. Very quiet at night, despite being in the very city centre. Room spacious and bed very soft and comfy. Nice bathroom. Staff superhelpful. The service is great and the concierge very helpful. Only the gym is a bit small and not fully equipped.

Thank Vito Domenico B

Dear Vito Domenico B, Thank you for taking the time to leave us a 5 star review. I am so pleased you enjoyed your stay. Regards, Damian Hotel Manager More

pmancari

Wilmington, Delaware

44 reviews

10 hotel reviews

19 helpful votes

“London Vacation”

Reviewed 2 weeks ago via mobile

Enjoyed our stay at this property very close to many items of interest. The tube is less then a block away for easy transportation. The concierge service was fantastic, answered all of our questions gave us great recommendations for restaurants. Call them one night while we were out at Piccadilly Circus to find out what bus would be best instead... More

Thank pmancari

Dear pmancari, Thanks for the review. I am glad you liked the hotel. I hope we get to see you again soon. Damian Hotel Manager More

sa1gon

247 reviews

69 hotel reviews

89 helpful votes

“Excellent Customer Service”

Reviewed 2 weeks ago

We have stayed at this hotel many times. We have always enjoyed the food, rooms etc. and for the second time treated ourselves to a suite and thought we would be in the height of luxury. Although in the morning it was a bit cold in the living room we were soon brought a radiator, which soon sorted it out.... More

Thank sa1gon

sa1gon has 6 more reviews of Crowne Plaza London - The City

“Another great stay”

Reviewed February 1, 2015
“Needs electric sockets in rooms - great beds though!”

Reviewed September 26, 2014
“A problem was sorted to my satisfaction”

Reviewed June 9, 2016
“Poor room and service - very disappointing”

Reviewed June 7, 2015
“Perfect stay - what more could I say”

Reviewed March 7, 2016
“Couldn't fault the stay”

Reviewed November 26, 2015

Dear sa1gon, Thanks for another great review. It's always nice to hear form you. Perhaps next time you stay you could drop me a line first - damian.frewer@ihg.com. I would be delighted to meet you in person. Regards, Damian Hotel Manager More

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Crowne Plaza London - The City Hotel, England

Crowne Plaza London - The City

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