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Crowne Plaza London - The City

#165 of 1,066 Hotels in London
Certificate of Excellence
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19 New Bridge Street, London EC4V 6DB, England
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Crowne Plaza London - The City
Crowne Plaza London - The City
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1,960 Reviews from our TripAdvisor Community

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Showing 1,691: English reviews
1 review
5 of 5 stars Reviewed 2 days ago NEW

I’m a frequent traveller and regular customer of the Crowne Plaza City because their service is always impressive and their beds are very comfortable! I was more impressed than usual after my stay 6-8 July and therefore wanted to publicly thank Antonella and her housekeeping team. A day after leaving the hotel I was shocked and dismayed when I realised... More 

Helpful?
Thank Back2016xxx
Healdsburg, California
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I along with our grandson stayed at the hotel June 19 through the 30th. The room was recently redone and was very large for London. The entire staff was very friendly and courteous at all times and several of the concierge members were excellent. The two restaurants were well above average in service and quality of the... More 

Helpful?
Thank frenchy009
FrewerD, Manager at Crowne Plaza London - The City, responded to this review

Dear frenchy009, Thanks for taking the time to review our hotel. I am glad you enjoyed your stay. I have made the housekeeping team aware of the issues you have faced and they convey their apologies. I hope by next time we can rectify these issues. Regards, Damian Hotel Manager More 

Brighton, England
Level Contributor
127 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Been a couple of years since staying here but it's certainly kept up its standards, if not better. Greeted as IHG Spires and looked after accordingly, great room. The Club Lounge as good as ever, the canapés may have come from their Chinese Cricket Club restaurant and were excellent. We later had dinner there and it was as good as... More 

Helpful?
Thank Keith-in-Brighton-UK
FrewerD, Manager at Crowne Plaza London - The City, responded to this review

Dear Keith-in-Brighton-UK, Thanks for taking the time to review our hotel, I was really pleased to see another 5 star review. I'm glad you enjoyed the food in the Club Lounge and Chinese Cricket Club. If you would be as kind to let me know which room you stayed in and I can investigate the issue with he TV. My... More 

Indiana
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We began a European vacation in London in 2016. I searched and searched for a place to stay that would meet our needs and wants. This hotel was not a splurge but moderately priced by London terms. It was modern, crisp, and well appointed and I still special order the Walker's biscuits they left for us with our coffee and... More 

Helpful?
Thank SheSoJourner
FrewerD, Manager at Crowne Plaza London - The City, responded to this review

Dear MarsiJones, Thanks for the great review. I am pleased you enjoyed your stay and found us well located and good for you needs. I hope we have the pleasure of welcoming you back again soon. Damian Hotel Manager More 

Belfast, United Kingdom
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I travel to London often for work and often stay here, as it is located across the street from our London office. The location is great - close to many public transportation options, a quick walk from St Paul's Cathedral. The rooms are nice, pretty spacious (especially for London), and the beds are very comfortable. The customer service is always... More 

Helpful?
Thank joy2thewww
FrewerD, Manager at Crowne Plaza London - The City, responded to this review

Dear joy2thewww, Thanks for the great review. It is always encouraging to read review's from our regular guests. Hopefully it won't be too long before we see you again! Regards, Damian Hotel Manager More 

Mexico City, Mexico
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel is very well located and is perfect for visiting the city, very near from Blackfriars Station, from St. Paul's Cathedral and various restaurants. Service is excellent. Rooms are spacious, comfortable and well decorated. Highly recommended!

Helpful?
Thank memoaguayo
FrewerD, Manager at Crowne Plaza London - The City, responded to this review

Dear memoaguayo, Thank you for taking the time to review our hotel. I am always pleased to see more 5 star reviews. I hope we get to see you again soon. Regards, Damian Hotel Manager More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I would recommend staying here to anyone! It wasn't a cheap hotel but it is competitive in price to other hotels in the area. The hotel staff were lovely, couldn't have helped more. The Room was clean, bang up to date and was of good quality. The bath was huge and the beds were comfy. The only thing that was... More 

Helpful?
Thank Perry C
FrewerD, Manager at Crowne Plaza London - The City, responded to this review

Dear Perry C, Many thanks for taking the time to review our hotel, the team and I are always so pleased to see another 5 star review. I noted your point about the pillows, perhaps you could let me know which room you stayed in by emailing me - damian.frewer@ihg.com so I can get them replaced. Thanks in advance, Damian... More 

San Jose, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our family of two adults and two kids from the US stayed at the Crowne Plaza for nine nights and have nothing but good things to say about the accomodating staff as well as the wonderful Hotel. The Breakfast buffet is excellent with numerous choices and Prateek the Breakfast Manager does a great job at making sure everything is perfect!... More 

Helpful?
Thank ar v
FrewerD, Manager at Crowne Plaza London - The City, responded to this review

Dear ar v, Thanks for the 5 star review. I ma glad that Pratik and the team at breakfast looked after you so well. The team and I look forward to welcoming you back again soon. Regards, Damian Hotel Manager More 

Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

A fabulous place to come and stay. We were just a 10 minute walk from Covent Garden and Theatre land. A good 20 minute walk the other way to the London Eye and along the river. The hotel room was lovely clean and more than adequate. The staff could not have been more helpful. On arrival to our room there... More 

Helpful?
Thank Grimsby247
FrewerD, Manager at Crowne Plaza London - The City, responded to this review

Dear Grimsby247, Thanks for the 5 star review, it was great to have you with us and I am glad the team took such excellent care of you. Maybe we will see you again soon? Damian Hotel Manager More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Excellent stay at the Crowne Plaza London The City. Stayed in a Club Room with access to the Club Lounge. Great amenities and excellent location opposite Blackfriars train station. Within walking distance of the riverbank, with plenty of bars and restaurant options.

Helpful?
Thank PT83UK
FrewerD, Manager at Crowne Plaza London - The City, responded to this review

Dear PT83UK, Thanks for the great review. I am really pleased you enjoyed your stay with us in London. Come and see us again soon. Regards, Damian Hotel Manager More 

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Staying in City of London

Neighborhood Profile
City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighborhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighborhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
The Club Lounge
The Club Lounge
Cuisines: British
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
Crowne Plaza London - The City Hotel provides perfect accommodation in central London near local attractions such as The London Eye, St Paul's Cathedral and Buckingham Palace. This luxury hotel also offers meeting rooms, gym, spa facilities and a Michelin star restaurant. The Crowne Plaza London - The City Hotel is a modern central London hotel, located in the heart of the city. This deluxe London hotel is just a stone's throw away from Blackfriars mainline train station, with a direct connection to the Eurostar terminal at St. Pancras International. For tubes, the Crowne Plaza hotel is equally well located: just a short walk to Temple & Mansion House on the District & Circle Line, or St Paul's on the Central Line. Whether you're in London for business or sightseeing, this London City Centre hotel is ideally located, minutes away from some of London's most famous attractions: The London Eye, St Paul's Cathedral, Millennium Bridge, Tate Modern & West End theatres. Crowne Plaza Club rooms, King Studios and Suites are available at your request. And all rooms are air-conditioned and have High Speed Internet Access. There's also a Fitness Club with sauna in the hotel should you wish to work out and wind down. While you're here, don't forget to eat at our Rosette awarded restaurants; Diciannove offers authentic Italian food including a variety of freshly made pasta, whilst and at Chinese Cricket Club you can enjoy fresh dim sum and Sichuan specialities. The easiest and most exciting way to do some sightseeing in London city centre is to take a trip on the London Eye. On a clear day, you can see as far as the Queen's other residence, Windsor Castle! The Crowne Plaza London City Hotel is only minutes away from the London Eye. ... more   less 

Additional Information about Crowne Plaza London - The City

Address: 19 New Bridge Street, London EC4V 6DB, England
Location: United Kingdom > England > London > City of London
Price Range: $174 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London - The City 4*
Number of rooms: 205
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Also Known As:
Crowne Plaza London - The City Hotel London
Crowne Plaza The City
Crowne Plaza London City
Crowne Plaza London - The City England
Hotel Style:
#115 Family Hotel in London
#119 Business Hotel in London
#123 Romantic Hotel in London
#128 Luxury Hotel in London
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