We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza London - The City

#164 of 1,067 Hotels in London
Certificate of Excellence
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Crowne Plaza London - The City
Crowne Plaza London - The City
Panoramas (9)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

1,965 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,696: English reviews
Porto Alegre, RS
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

Perfect location, amazing service, nice rooms (just need a bit of love and care, some attention to the detail on the cleaning and it's looking a bit tired here and there, but nothing major). I strongly suggest to stay at Crowne Plaza The City. A super 4*.

Helpful?
Thank paulinhobeccon
Sydney, Australia
4 reviews
4 of 5 stars Reviewed 3 days ago NEW

Stayed at Crowne Plaza The City July 7-13. Was upgraded to club room via IHG rewards program. Excellent size room with all the amenities you need for a comfortable stay. Executive Club serves hot breakfast of limited variety but enough to get you going for the day. Complimentary drinks and canapés in the evening and all day soft drinks, tea... More 

Helpful?
Thank DCCollaroy
Fourways, South Africa
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

We booked to stay in this hotel because the conference my fiancé was attending took place in the hotel. Arriving at the hotel they put us in a room that was smelling of smoke although we clearly stated that we want a smoke free room. We complained and they said that we can have another room in four hours time.... More 

Helpful?
Thank sac0012016
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Delightful treat of afternoon tea for my friend and I prior to the theatre. Staff were very polite and attentive. The food arrived on a 3 tier stand and each layer explained to us by a member of staff. 24 teas to choose from and the food was delicious. Highly recommend a visit.

Helpful?
Thank Michelle W
West Sussex, United Kingdom
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

A good example of IHGs premium Crowne Plaza brand the hotel is tastefully decorated and furnished, however as you may expect given the location food and drink is expensive - perhaps 50% more than you would pay at a Crowne Plaza elsewhere. We stayed in a Saturday night and were able to park outside which was very convenient. Service was... More 

Helpful?
Thank geronimo16
FrewerD, Manager at Crowne Plaza London - The City, responded to this review

Dear geronimo Thanks for taking the time to review our hotel. I am glad you enjoyed your stay but I did note your comments about communicating with the team. I will raise this with our housekeeping team for further investigation and remedial action. Hopefully we will have the pleasure of welcoming you back again. Regards, Damian Hotel Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

I’m a frequent traveller and regular customer of the Crowne Plaza City because their service is always impressive and their beds are very comfortable! I was more impressed than usual after my stay 6-8 July and therefore wanted to publicly thank Antonella and her housekeeping team. A day after leaving the hotel I was shocked and dismayed when I realised... More 

Helpful?
Thank Back2016xxx
FrewerD, Manager at Crowne Plaza London - The City, responded to this review

Dear Back2016xxx, Thanks for taking the time to review our hotel. I am pleased that you enjoyed the experience and that we were able to return your lost property. I will make sure Antonella and the team are recognized for their efforts. I hope we get the pleasure of welcoming you back again soon. Damian Hotel Manager More 

Healdsburg, California
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I along with our grandson stayed at the hotel June 19 through the 30th. The room was recently redone and was very large for London. The entire staff was very friendly and courteous at all times and several of the concierge members were excellent. The two restaurants were well above average in service and quality of the... More 

Helpful?
Thank frenchy009
FrewerD, Manager at Crowne Plaza London - The City, responded to this review

Dear frenchy009, Thanks for taking the time to review our hotel. I am glad you enjoyed your stay. I have made the housekeeping team aware of the issues you have faced and they convey their apologies. I hope by next time we can rectify these issues. Regards, Damian Hotel Manager More 

Brighton, England
Level Contributor
127 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
5 of 5 stars Reviewed 1 week ago

Been a couple of years since staying here but it's certainly kept up its standards, if not better. Greeted as IHG Spires and looked after accordingly, great room. The Club Lounge as good as ever, the canapés may have come from their Chinese Cricket Club restaurant and were excellent. We later had dinner there and it was as good as... More 

Helpful?
Thank Keith-in-Brighton-UK
FrewerD, Manager at Crowne Plaza London - The City, responded to this review

Dear Keith-in-Brighton-UK, Thanks for taking the time to review our hotel, I was really pleased to see another 5 star review. I'm glad you enjoyed the food in the Club Lounge and Chinese Cricket Club. If you would be as kind to let me know which room you stayed in and I can investigate the issue with he TV. My... More 

Indiana
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We began a European vacation in London in 2016. I searched and searched for a place to stay that would meet our needs and wants. This hotel was not a splurge but moderately priced by London terms. It was modern, crisp, and well appointed and I still special order the Walker's biscuits they left for us with our coffee and... More 

Helpful?
Thank SheSoJourner
FrewerD, Manager at Crowne Plaza London - The City, responded to this review

Dear MarsiJones, Thanks for the great review. I am pleased you enjoyed your stay and found us well located and good for you needs. I hope we have the pleasure of welcoming you back again soon. Damian Hotel Manager More 

Belfast, United Kingdom
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I travel to London often for work and often stay here, as it is located across the street from our London office. The location is great - close to many public transportation options, a quick walk from St Paul's Cathedral. The rooms are nice, pretty spacious (especially for London), and the beds are very comfortable. The customer service is always... More 

Helpful?
Thank joy2thewww
FrewerD, Manager at Crowne Plaza London - The City, responded to this review

Dear joy2thewww, Thanks for the great review. It is always encouraging to read review's from our regular guests. Hopefully it won't be too long before we see you again! Regards, Damian Hotel Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

789 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (435)
Viewed
Dining (31)
Viewed
Room/Suite (149)
Viewed
View from Room (20)
Viewed
Business Center/Function Rooms (1)
Viewed
Bathroom (39)
Viewed
Hotel & Grounds (85)
Viewed
Pool/Beach Area (2)
Viewed
3:49
Videos (1)
Viewed
Other (107)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (305)
Viewed
Amenities (13)
Viewed
Club Double Room (25)
Viewed
Deluxe Double Room (26)
Viewed
Executive Club Room (31)
Viewed
King Studio (35)
Viewed
Dining (55)
Viewed
Standard Guest Room (28)
Viewed
Suite (38)
Viewed
The Hotel (54)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (49)
Viewed
Room/Suite (17)
Viewed
Dining (14)
Viewed
Business Center/Function Rooms (2)
Viewed
Hotel & Grounds (7)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travelers also viewed these London hotels
City of London
Premier Inn London Blackfriars (Fleet Street) Hotel
City of London
Apex Temple Court Hotel
Apex Temple Court Hotel
#44 of 1,067 in London
4.5 of 5 stars 2,692 reviews
City of London
Club Quarters Hotel, St. Paul's
Show Prices
Show Prices
Show Prices
City of London
Apex City of London Hotel
Apex City of London Hotel
#83 of 1,067 in London
4.5 of 5 stars 3,018 reviews
City of London
Grange St. Paul's Hotel
Grange St. Paul's Hotel
#293 of 1,067 in London
4.0 of 5 stars 3,551 reviews
City of London
Apex London Wall Hotel
Apex London Wall Hotel
#38 of 1,067 in London
4.5 of 5 stars 1,516 reviews
Show Prices
Show Prices
Show Prices

Staying in City of London

Neighborhood Profile
City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighborhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighborhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
The Club Lounge
The Club Lounge
Cuisines: British
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
Crowne Plaza London - The City Hotel provides perfect accommodation in central London near local attractions such as The London Eye, St Paul's Cathedral and Buckingham Palace. This luxury hotel also offers meeting rooms, gym, spa facilities and a Michelin star restaurant. The Crowne Plaza London - The City Hotel is a modern central London hotel, located in the heart of the city. This deluxe London hotel is just a stone's throw away from Blackfriars mainline train station, with a direct connection to the Eurostar terminal at St. Pancras International. For tubes, the Crowne Plaza hotel is equally well located: just a short walk to Temple & Mansion House on the District & Circle Line, or St Paul's on the Central Line. Whether you're in London for business or sightseeing, this London City Centre hotel is ideally located, minutes away from some of London's most famous attractions: The London Eye, St Paul's Cathedral, Millennium Bridge, Tate Modern & West End theatres. Crowne Plaza Club rooms, King Studios and Suites are available at your request. And all rooms are air-conditioned and have High Speed Internet Access. There's also a Fitness Club with sauna in the hotel should you wish to work out and wind down. While you're here, don't forget to eat at our Rosette awarded restaurants; Diciannove offers authentic Italian food including a variety of freshly made pasta, whilst and at Chinese Cricket Club you can enjoy fresh dim sum and Sichuan specialities. The easiest and most exciting way to do some sightseeing in London city centre is to take a trip on the London Eye. On a clear day, you can see as far as the Queen's other residence, Windsor Castle! The Crowne Plaza London City Hotel is only minutes away from the London Eye. ... more   less 

Additional Information about Crowne Plaza London - The City

Address: 19 New Bridge Street, London EC4V 6DB, England
Location: United Kingdom > England > London > City of London
Price Range: $173 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London - The City 4*
Number of rooms: 205
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Expedia, Priceline, TripOnline SA, Hotwire, Agoda, Travelocity, Odigeo and HotelTravel.com so you can book your Crowne Plaza London - The City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza London - The City Hotel London
Crowne Plaza The City
Crowne Plaza London City
Crowne Plaza London - The City England
Hotel Style:
#115 Family Hotel in London
#119 Business Hotel in London
#123 Romantic Hotel in London
#128 Luxury Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay