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Crowne Plaza London - The City

19 New Bridge Street, London EC4V 6DB England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (717)
Panoramas (6)
Room & Suite (465)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza London - The City
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#181 of 1,158 hotels in London
Travelers' Choice
Set in the historic Square Mile, Crowne Plaza London – The City is just a stone’s throw from top tourist attractions: London Eye, St Paul's Cathedral, Tate Modern & West End theatres. The four star deluxe hotel resides on the former grounds of King Henry VIII’s Bridewell Palace, steeped in regal history with 204 elegantly appointed bedrooms. Guests are easily connected to all parts of the vibrant metropolis; positioned adjacent to Blackfriars underground and railway station with direct links to Gatwick International Airport and St Pancras Eurostar terminal. The hotel offers complimentary digital savvy services such as high speed internet throughout the hotel, access to leading digital publications from newspapers, magazines and audiobooks and in-room Sky HD and Chromecast to stream mobile apps. Facilities include a conference floor with 5 meeting rooms and a business centre, 2 Rosette Italian and Chinese restaurants, all-day lounge, cocktail bar with historic vaults and a 24/7 gym.
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Business Center with Internet Access
Conference facilities
24-hour security
Personal trainer
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kids' meals
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Currency exchange
Executive lounge access
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Coffee / tea maker
Flatscreen TV
Walk-in shower
Wardrobe / closet
Laptop safe
Bath / shower
Complimentary toiletries
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Room types
City view
Non-smoking rooms
Family rooms
Good to know
City View
Languages Spoken
English, Italian


Full view
100Great for walkers
Grade: 100 out of 100
221Restaurantswithin 0.3 miles
57Attractionswithin 0.3 miles
2,977Reviews64Q+A100Room tips
Traveler rating
  • 1,600
  • 1,010
  • 239
  • 86
  • 41
Time of year
Traveler type
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Selected filters
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  • English
Popular mentions
sa1gon wrote a review Dec 2020
London, United Kingdom751 contributions239 helpful votes
We stay here regularly, but this is the first time we stayed two nights. It is not the same when the hotel is sadly so quiet and without the Concierge Service.  However, the staff here are excellent and nothing is too much trouble. We are Spire Members and they really look after us. I hope that when we return next the hotel is busier but this hotel is trying to make the best of a bad situation with COVID rules at the moment. 
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Date of stay: October 2020
Sleep Quality
1 Helpful vote
Carley h wrote a review Oct 2020
1 contribution2 helpful votes
Myself & my partner just returned from a 4 night stay and we had such a great experience! The location is ideal and most things are within around a miles walk. The tube is right outside. Staff on reception and in the bar were so professional, the room was lovely and they decorated it all for my birthday prior to our arrival. We will absolutely be returning to this hotel for our next stay in London
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Date of stay: September 2020Trip type: Traveled as a couple
2 Helpful votes
Explorer9937 wrote a review Sep 2020
Chelmsford, United Kingdom30 contributions39 helpful votes
We stayed here for a trip to the theatre and whilst this hotel might not be an obvious choice for theatre-land, it was only a lovely stroll away, taking in Fleet Street, the High Courts, etc. along the way. Being that little bit further out, we benefited from free street parking too. The hotel itself was lovely and the customer service we received at every touch point was excellent. We had the luxury of an executive room which gave us access to the executive lounge, where we had plenty of nibbles and a couple of glasses of wine. The lounge was fairly small but we had our own privacy and again, we couldn't fault the service we received from the attending staff, thank you. Our room had a Paul Smith theme which not only was a little wacky, but a huge treat for me being a cycling fan. TempleSpa toiletries were also something different to the norm. Everything was top notch about our stay. Thank you for a truly luxurious experience, and we wouldn't hesitate to stay again when the theatres reopen.
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Date of stay: November 2019
2 Helpful votes
nequest wrote a review Sep 2020
Exeter, United Kingdom55 contributions48 helpful votes
So Covid 19 causes massive adjustments and changes to our world. However there are still gems to be found and sat here in the bar of The City Crowne Plaza sees our attentive bar person Agne serving smiles ( I imagine behind her mask but her eyes suggest so) and beers with snacks a real credit to the CP team as well as the very smiley eyed attentive receptionist that checked us in! It’s these attentive people and their colleagues that really make a difference in this strange and trying times.
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Date of stay: September 2020Trip type: Traveled on business
2 Helpful votes
Maya F4 wrote a review Sep 2020
1 contribution2 helpful votes
I visited the hotel this weekend. The best thing I came across has to be the staff! I was tended to by Ruden, and Fernanda. As a vegan, my breakfast needs were adapted to my request. The presentation of my food was on point. Ruden continually ensured we were satisfied, bringing across our many requests. I am an extremely fussy eater, but Ruden made sure my order was adapted and delivered to perfection. I would like to commend Ruden and Fernanda for the way in which they managed the busy restaurant, and my continual demands.Our food was timely and fresh. Me and my friends enjoyed the food. Our many requests were met, without hesitation. Thank you for making this experience so enjoyable. I hope to visit again soon!
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Date of stay: September 2020Trip type: Traveled with friends
2 Helpful votes
$176 - $373 (Based on Average Rates for a Standard Room)
crowne plaza london - the city hotel london, crowne plaza the city, crowne plaza london city
United KingdomEnglandLondonCity of London
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Frequently Asked Questions about Crowne Plaza London - The City
Which popular attractions are close to Crowne Plaza London - The City?
Nearby attractions include St. Paul's Cathedral (0.2 miles), Temple Church (0.2 miles), and Victoria Embankment Gardens (0.1 miles).
What are some of the property amenities at Crowne Plaza London - The City?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Crowne Plaza London - The City?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza London - The City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza London - The City?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Crowne Plaza London - The City?
Conveniently located restaurants include Humble Grape, Mangio, and Harry's Bar Pizzeria.
Are there opportunities to exercise at Crowne Plaza London - The City?
Yes, guests have access to a fitness center during their stay.
Is Crowne Plaza London - The City located near the city center?
Yes, it is 0.6 miles away from the center of London.
Are any cleaning services offered at Crowne Plaza London - The City?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza London - The City offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza London - The City?
The staff speaks multiple languages, including English and Italian.