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Crowne Plaza London - The City

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#175 of 1,072 Hotels in London
Certificate of Excellence
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Crowne Plaza London - The City
Crowne Plaza London - The City
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2,052 Reviews from our TripAdvisor Community

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Showing 1,772: English reviews
Hobe Sound, Florida
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Made a reservation at the Crowne Plaza on Short notice, two days, because we were notified that our reservation at Premier Inn - Holborn was not being honored. Booked into a club level room for a few pounds more than a base room. The room we received was terrific. Had all of the expected amenities plus access to the club... More 

Helpful?
1 Thank Ron S
FrewerD, Manager at Crowne Plaza London - The City, responded to this review

Dear Ron S, Thanks for the 5 star review. I am glad that you had such a great stay been though we weren't your first choice. Perhaps now you have experienced our hotel you might like to return? If so I would be more than happy to assist you with any future bookings. I can be contacted at - damian.frewer@ihg.com.... More 

Grimsby, United Kingdom
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

From arriving to leaving this hotel, all the staff were very polite and friendly. The room we were given was super.The Chinese Cricket Club restaurant was first class and the food was excellent.Defiantly consider this hotel on our return to London.

Helpful?
2 Thank TERRY503975
FrewerD, Manager at Crowne Plaza London - The City, responded to this review

Dear TERRY503975, Thanks for the 5 star review. I;m glad you enjoyed the hotel and the Chinese Cricket Club. Regards, Damian Hotel Manager More 

Milan, Italy
Level Contributor
86 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The 5 x 15 x 5 (Factors x Items x Scale) Experience Review describes a review according with an expected (what we were looking for) experience: short stay, romantic stay or business stay. The expected experience may influence the review. Major clear explanations are in brackets. Introduction - Expected experience: business stay - Stay: 2 nights Briefly Experience Review On... More 

Helpful?
Thank 5x15x5-ER
Budapest
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Excellent customer service, high quality surroundings & nothing is too much trouble! Rooms are gorgeous & the facilities are second to none. Great location & easy to get to any part of London by rail, boat, bus or taxi. Thank you! Customer service of the year award goes to Pece at the Crowne Plaza 👏 love this hotel 😊🍾😊

Helpful?
Thank Bazandcaf
FrewerD, Manager at Crowne Plaza London - The City, responded to this review

Dear Bazandcaf, Thanks for the 5 star review. I will make sure Pece is recognized for his great service. Regards, Damian Hotel Manager More 

Birmingham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

The room was clean, modern and tidy. Great toiletries and coffee/ biscuits. The lovely touch was the free chocs on arrival. The staff were very helpful and attentive. The 2 restaurants both were of amazing quality and was quick service in a relaxed atmosphere. My favourite was the Italian and the swordfish. On check out as we book through our... More 

Helpful?
Thank Jo C
FrewerD, Manager at Crowne Plaza London - The City, responded to this review

Dear Jo C, Thanks for the 5 star review. I am really pleased you enjoyed your stay with us. I will make sure the team at Diciannove and the front desk see you kind feedback about them. Regards, Damian Hotel manager More 

Kent
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at this hotel before in a standard room but booked a Club room with Club lounge access. We enjoyed our stay, the room was nice with a few more extras than a standard room. We had drinks and canapés in the lounge which were complimentary which were very nice. We had breakfast in the lounge the following... More 

Helpful?
Thank CatdiverKent
FrewerD, Manager at Crowne Plaza London - The City, responded to this review

Dear CatdiverKent, Thanks for the review, I fear that perhaps you stayed at a different Crowne Plaza, as we do not have any rooms with a TV in the bathroom, or rooms with separate baths and showers. However, not to worry! I'm glad that you had a lovely stay in a Crowne Plaza!!! Regards, Damian Hotel Manager Crowne Plaza London... More 

London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Avoid this hotel for business purpose as the wifi is not reliable and too slow. I spend more than 1 hour to try to get this fixed but was not successful. They have an external supplier or provider who was not able to find a solution. The Novotel next door is a better option

Helpful?
Thank Jean Paul H
FrewerD, Manager at Crowne Plaza London - The City, responded to this review

Dear Jean Paul H, Thanks for your review and feedback regarding the Wi-Fi. I am very sorry we didn't live up to expectations on this occasion. I will ensure I take this up with the 3rd party immediately and ensure we make amends for other guests. I hope that one day we might get the chance to welcome you again.... More 

Bristol, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very well located and comfortable hotel. Very quiet at night, despite being in the very city centre. Room spacious and bed very soft and comfy. Nice bathroom. Staff superhelpful. The service is great and the concierge very helpful. Only the gym is a bit small and not fully equipped.

Helpful?
Thank Vito Domenico B
FrewerD, Manager at Crowne Plaza London - The City, responded to this review

Dear Vito Domenico B, Thank you for taking the time to leave us a 5 star review. I am so pleased you enjoyed your stay. Regards, Damian Hotel Manager More 

Wilmington, Delaware
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Enjoyed our stay at this property very close to many items of interest. The tube is less then a block away for easy transportation. The concierge service was fantastic, answered all of our questions gave us great recommendations for restaurants. Call them one night while we were out at Piccadilly Circus to find out what bus would be best instead... More 

Helpful?
Thank pmancari
FrewerD, Manager at Crowne Plaza London - The City, responded to this review

Dear pmancari, Thanks for the review. I am glad you liked the hotel. I hope we get to see you again soon. Damian Hotel Manager More 

London, United Kingdom
Level Contributor
247 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel many times. We have always enjoyed the food, rooms etc. and for the second time treated ourselves to a suite and thought we would be in the height of luxury. Although in the morning it was a bit cold in the living room we were soon brought a radiator, which soon sorted it out.... More 

Helpful?
Thank sa1gon
FrewerD, Manager at Crowne Plaza London - The City, responded to this review

Dear sa1gon, Thanks for another great review. It's always nice to hear form you. Perhaps next time you stay you could drop me a line first - damian.frewer@ihg.com. I would be delighted to meet you in person. Regards, Damian Hotel Manager More 

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Staying in City of London

Neighborhood Profile
City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighborhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighborhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
The Club Lounge
The Club Lounge
Cuisines: British
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza London - The City Hotel provides perfect accommodation in central London near local attractions such as The London Eye, St Paul's Cathedral and Buckingham Palace. This luxury hotel also offers meeting rooms, gym, spa facilities and a Michelin star restaurant. The Crowne Plaza London - The City Hotel is a modern central London hotel, located in the heart of the city. This deluxe London hotel is just a stone's throw away from Blackfriars mainline train station, with a direct connection to the Eurostar terminal at St. Pancras International. For tubes, the Crowne Plaza hotel is equally well located: just a short walk to Temple & Mansion House on the District & Circle Line, or St Paul's on the Central Line. Whether you're in London for business or sightseeing, this London City Centre hotel is ideally located, minutes away from some of London's most famous attractions: The London Eye, St Paul's Cathedral, Millennium Bridge, Tate Modern & West End theatres. Crowne Plaza Club rooms, King Studios and Suites are available at your request. And all rooms are air-conditioned and have High Speed Internet Access. There's also a Fitness Club with sauna in the hotel should you wish to work out and wind down. While you're here, don't forget to eat at our Rosette awarded restaurants; Diciannove offers authentic Italian food including a variety of freshly made pasta, whilst and at Chinese Cricket Club you can enjoy fresh dim sum and Sichuan specialities. The easiest and most exciting way to do some sightseeing in London city centre is to take a trip on the London Eye. On a clear day, you can see as far as the Queen's other residence, Windsor Castle! The Crowne Plaza London City Hotel is only minutes away from the London Eye. ... more   less 

Additional Information about Crowne Plaza London - The City

Address: 19 New Bridge Street, London EC4V 6DB, England
Location: United Kingdom > England > London > City of London
Price Range: $196 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London - The City 4*
Number of rooms: 205
Reservation Options:
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Also Known As:
Crowne Plaza London - The City Hotel London
Crowne Plaza The City
Crowne Plaza London City
Crowne Plaza London - The City England
Hotel Style:
#115 Family Hotel in London
#119 Business Hotel in London
#123 Romantic Hotel in London
#135 Luxury Hotel in London
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