We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel London Excel

Save
Share
Traveler (696)
Room & Suite (288)
Dining (51)
Overview
Hotel website
7 Western Gateway, London E16 1AA England See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Novotel London Excel
Special Offer: CHEAPEST ONLINE RATES!
Hotel deals
Reviews (2,566)
Filter reviews
2,061 results
Traveler rating
816
853
263
83
46
Traveler type
Time of year
LanguageEnglish
More languages
816
853
263
83
46
Show reviews that mention
All reviews city airport royal victoria the emirates cable car emirates airline canning town separate toilet dlr station docklands light railway jubilee line sofa bed canary wharf tesco express bath and shower easy access modern hotel mini fridge full english
FilterEnglish
Updating list...
1 - 5 of 2,061 reviews
Reviewed yesterday

Firstly the booking from the start was easy - as it was my girlfriends birthday treat to see Michael McIntyre at The O2 I enquired as to whether they could upgrade us. Straight away an e-mail came back saying that yes as the hotel wasn't...More

Thank GreenholmeBee
Hotel's Favorite
Reviewed August 27, 2018

I have just come back from here today and really enjoyed my 2 night stay. I booked the stay on Superbreak which also included a 3 course evening meal and breakfast for 2 days. The room was lovely. It was very modern, clean and comfortable....More

Thank 161emz
Response from NovotelLondonExCeL, Guest Quality and Service Agent at Novotel London ExcelResponded August 30, 2018

Hi 161emz, We very much appreciate your comments regarding your stay at Novotel London Excel. It is really nice to know that our guest have enjoyed their stay. Thank you again and we hope to welcome you back. Kind Regards, Priscilla Yarboye

Reviewed 3 days ago

Review collected in partnership with Accorhotels.com
Response from NovotelLondonExCeL, Manager at Novotel London ExcelResponded 2 days ago

More

Reviewed 5 days ago via mobile

Visited with oldest daughter to watch a concert. The room was clean, very nicely decorated and spacious. The hotel is in a beautiful, quite location a cable car ride away from the o2 which adds to the fun, however this was closed by the time...More

Thank poopeetoo
Response from NovotelLondonExCeL, Manager at Novotel London ExcelResponded 2 days ago

Hi poopeetoo, Thanks for taking your time to write a review of your experience with us. We really appreciate your kind feedback and we look forward to welcoming you back in the near future. Many Thanks, Niall McGurn Operations Manager

Reviewed 1 week ago

Have now stayed at this hotel on numerous occasions and can highly recommend. The locations great , staff are friendly and attentive to your every need. Rooms spacious , clean and great value . Views from the bar across the Thames are truly breathtaking!

Thank MARK T
Response from NovotelLondonExCeL, Manager at Novotel London ExcelResponded 1 week ago

Wow thanks for the awesome 5 star review MARK T. We really appreciate your kind comments and we look forward to welcoming you back to our hotel in the near future. Many Thanks, Niall McGurn Operations Manager

View more reviews
About
Description
A contemporary waterfront hotel located 150 metres from the ExCeL London & ICC (Exhibition Centre)and near the O2 Arena, Canary Wharf, Stratford, London City Airport (LCY) and historic Greenwich. The hotel More is ideally located in the capital’s dynamic eastside and close to Westfield Stratford City shopping centre, which is only 10 minutes away. Novotel London ExCeL is a 5 minute walk from Custom House D.L.R. station. All Novation rooms have en-suite bathrooms with a bath and separate shower unit, as well as pivoting desk for working or dining, high speed internet, Wi-Fi access and satellite TV. The Upper Deck Restaurant offers panoramic views in a relaxed environment overlooking Royal Victoria Dock. Open from 6am to 10.00pm the Upper Deck also offers 24-hour room service. Paid car parking available. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Air Conditioning
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair access
Pool
Beachfront
Free Parking
Breakfast included
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Hotel Style
Onsen
,
Family
,
Luxury
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Family
,
Luxury
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
257
Price range
$82 - $326 (Based on Average Rates for a Standard Room)
Also Known As
Novotel London Excel Hotel London
,
Accor London Excel
,
London Novotel
,
Novotel London Excel England
Location
United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs / East End / East London
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Family
,
Luxury
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
257
Price range
$82 - $326 (Based on Average Rates for a Standard Room)
Also Known As
Novotel London Excel Hotel London
,
Accor London Excel
,
London Novotel
,
Novotel London Excel England
Location
United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs / East End / East London
Photos
Traveler (696)
Room & Suite (288)
Dining (51)
Amenities (16)
Business Center & Event Rooms (8)
Family and Play Areas (2)
Nearby
Nearby HotelsSee all 1,087 nearby hotels
Ibis London Excel Docklands
2,289 reviews
.03 miles away
Sunborn London
3,313 reviews
.05 miles away
Crowne Plaza London - Docklands
2,061 reviews
.15 miles away
Good Hotel London
955 reviews
.18 miles away
Nearby RestaurantsSee all 25,285 nearby restaurants
Tapa Tapa
490 reviews
.12 miles away
La Barrique Wine Bar & Restaurant
296 reviews
.12 miles away
Nakhon Thai
478 reviews
.36 miles away
Zero Sette Restaurant
337 reviews
.09 miles away
Nearby AttractionsSee all 6,343 nearby attractions
Emirates Air Line Cable Car - Royal Docks
3,286 reviews
.25 miles away
Emirates Air Line Cable Car - Greenwich Peninsula
2,567 reviews
.23 miles away
The Crystal
141 reviews
.31 miles away
STAR WARS Identities at The O2
292 reviews
.89 miles away
Questions & Answers
Ask a question
Clare R
September 28, 2018|
AnswerShow all 3 answers
Response from pamlladro | Reviewed this property |
Sorry, we didn’t use the car park, we travelled by train
0
Votes
arik c
September 27, 2018|
AnswerShow all 3 answers
Response from C J H | Reviewed this property |
The DLR (District Light Railway) Station which runs to Canning Town to connect with the Jubilee Line is approximately 5 minutes away. Trains from the DLR run to the Bank on the Central Line. Public Transportation is easy... More
1
Vote
Halikorean
September 26, 2018|
AnswerShow all 4 answers
Response from sbj681 | Reviewed this property |
From my stays, the toilet is generally separate from the rest of the bathroom, but if you want to make sure ring the hotel to check if that is true if all rooms.
1
Vote
Room Tips
"Get a room facing the Excel or the Boat Hotel"
Salwan240179
2 weeks ago
Read review
"Get as high up as you can and ask for a marina view for stunning views across the river"
peejm_13
Sep 5, 2018
Read review
"There are good deals to be had when not busy - go for a river view"
sbj681
Aug 3, 2018
Read review
"Worth a first level upgrade."
poisonnic1960
Jul 23, 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing