NOVOTEL LONDON EXCEL $82 ($̶1̶4̶3̶) - Updated 2019 Prices & Hotel Reviews - England

4.0

Very good

2,704 reviews

#313 of 1,118 hotels in London

Location

Cleanliness

Service

Value

Certificate of Excellence

GreenLeaders Bronze level

A contemporary waterfront hotel located 150 metres from the ExCeL London & ICC (Exhibition Centre)and near the O2 Arena, Canary Wharf, Stratford, London City Airport (LCY) and historic Greenwich. The hotel is ideally located in the capital’s dynamic eastside and close to Westfield Stratford City shopping centre, which is only 10 minutes away. Novotel London ExCeL is a 5 minute walk from Custom House D.L.R. station. All Novation rooms have en-suite bathrooms with a bath and separate shower unit, as well as pivoting desk for working or dining, high speed internet, Wi-Fi access and satellite TV. The Upper Deck Restaurant offers panoramic views in a relaxed environment overlooking Royal Victoria Dock. Open from 6am to 10.00pm the Upper Deck also offers 24-hour room service. Paid car parking available.

Full view

Property amenities

Restaurant

Fitness Center with Gym / Workout Room

Room service

Bar/Lounge

Free High Speed Internet (WiFi)

Spa

Banquet Room

Business Center with Internet Access

Children Activities (Kid / Family Friendly)

Concierge

Conference Facilities

Dry Cleaning

Laundry Service

Meeting rooms

Multilingual Staff

Non-smoking hotel

Public Wifi

Wheelchair access

Room features

Air conditioning

Accessible rooms

Family Rooms

Non-smoking rooms

Suites

Good to know

HOTEL CLASS

HOTEL STYLE

Harbor View

Green

Hotel links

Visit hotel website

Hotel deals

Full view

76Somewhat walkable

30Restaurantswithin 0.3 miles

4Attractionswithin 0.3 miles

Contact

7 Western Gateway, London E16 1AA England

011 44 20 3984 8487

Getting there

London City Airport1 mi

Heathrow Airport21 mi

Royal Victoria5 min

Pontoon Dock12 min

See all nearby hotels

Nearby restaurants

Tapa Tapa

3 minMediterranean

La Barrique Wine Bar & Restaurant

3 minItalian

Bonnane cafe

3 minCafe

Zero Sette Restaurant

2 minItalian

See all nearby restaurants

Nearby attractions

Locked In A Room

4 minGame & Entertainment Centres

Royal Victoria Dock and Bridge

3 minPiers & Boardwalks

The Dockers Sculpture

5 minMonuments & Statues

SO! Bar & Restaurant

4 minBars & Clubs

See all nearby attractions

2,704Reviews

52Q+A

100Room tips

+1

A Good Stay

Great Place to stay ... the rooms are spacious and the interior are very modern.. the view feom the window is amazing and the hotel is pretty close to the Metro Station..the breakfast spread is very good giving you a wide range dishes to choose from..on can order for egg as they like to have.. there are 3 foot massage machine which is a blessing for everyone..the staff is helpful..there are a number of restaurants and grocery stores close to the hotel..the cable car ride is 5mins from the hotel.. *only problem was their Air Conditioning... it was not working when asked for help the said someone will be there but when someone did come after 30mins was a staff with table Fan🙄. they later offered us another room but there also the Air Conditioning was not working so they suggested we opened the room window and sleep🙄Seriously ... Please keep someone stand by to help for these issues …

Date of stay: June 2019

Trip type: Traveled with family

Comfortable stay

Stayed her the night for while at an exhibition at Excel. Perfectly placed fro Excel. bed was comfortable and the room showed a recent refurb. The shower was good but the controls fro overhead and handheld would benefit from being clearer. Breakfast had an excellent choice and the only gripe was that the hot food could have been hotter, the eggs were not so and therefore the meal lost its gloss, otherwise nothing bad to say. Would definitely look to stay again.…

Date of stay: June 2019

Value

Cleanliness

Service

Trip type: Traveled on business

Room Tip: Seventh floor has very nice rooms

See more room tips

Hi chris_stevens491, Thank you very much for taking your time to write a review of your experience with us at Novotel London ExCel. We really appreciate your feedback and have taken note on your comments for improvement. We hope to welcome you back to Novotel London ExCel in the near future. Many Thanks, Niall McGurn Operations Manager

Decent refurbs but a bit of an also ran

By far the closest hotel to the excel is evidenced by the exhibitors being poured out of their cabs (and into the busy bar) as a first impression which is oddly, along with reception, on the first floor. Decent check in experience so thanks to the team and then off to the 8th floor to pass through more doors than you need to get into Narnia for what looks like a newly refurbished room with a couch but no nespresso machine. Ah the the trials and tribulations of the modern traveller. In the room the shower (and most of the loo) is doing that en vogue thing where it's a smoked glass cubicle onto the room. Thank god I'm on my own as there will be nothing exciting (if that's the vibe mentioned) of the delights that wait in the morning. Towels are more b&m than Egyptian cotton as are the pillows and bedding All in all decent place but just needs a few more touches to really finish it off.…

Date of stay: June 2019

Trip type: Traveled on business

Hi Nick C, Thank you very much for taking your time to write a review of your experience with us at Novotel London ExCel. We really appreciate your feedback and have taken note of your comments regarding the areas to improve. We look forward to welcoming you back in the near future. Many Thanks, Niall McGurn Operations Manager

Great business hotel

I stayed here for 3 nights last week as I had business at the Excel. Just a couple of minutes walk from the Excel its probably the nearest hotel to the exhibition centre so ideal location. I was really impressed with this hotel, the rooms were really large for London standards, housekeeping were excellent and I loved the large bathroom and huge shower (pleased to see you could frost out the glass screen!). My room was very warm and I found the air con unit a little lack lustre, and you can't open the windows. I also found it a bit stingy that they charge for bottled water in the rooms. Breakfast was excellent, plentiful and lots of choice and food in the evening was great, although the restaurant was closed every night of my stay so you could only eat in the bar, which was fine. I would say the wines on the menu are overpriced. The staff were without exception friendly and well trained. It was a pleasure to come back to this hotel after a very long day.…

Date of stay: June 2019

Trip type: Traveled on business

Hi theweekendishere, Thank you very much for taking your time to write a review of your experience with us at Novotel London ExCel. We really appreciate all your kind comments, especially about our team. We look forward to welcoming you back to Novotel London ExCel in the near future. Many Thanks, Niall McGurn Operations Manager

Convenient location for Excel

Stayed at this hotel for two nights recently whilst attending a conference at the Excel centre, for which it is very convenient. It is also convenient for the 02 using the cable car (which is a pleasant experience). We were visiting the theatre in central London on one evening and it takes about 45 minutes to get there via the underground and DRL so is not so convenient for that. Also the day I left (a Saturday) the DLR was off and i had to get a replacement bus, so check if there is any work going on if you stay here. The room was a reasonable size and the lady asked me at check in if I would like a room with a bath - which I did. A few adverse criticisms about the room. The kettle is very high (above the fridge) which is quite awkward (and potentially dangerous) if you are a short person! There is a £2.50 charge for a bottle of water. On the second day my room wasn't serviced until very late. The breakfast, though, was lovely. Lots of choice, and a great view of the river from the dining room.…

Date of stay: June 2019

Value

Location

Service

Trip type: Traveled on business

Hi Alison B, Thank you very much for taking your time to write a review of your experience with us at Novotel London ExCel. We are delighted to read that you had a good time with us and have taken note of your feedback which i will share with our teams. I look forward to welcoming you back in the near future. Many Thanks, Niall McGurn Operations Manager

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PRICE RANGE

$89 - $326 (Based on Average Rates for a Standard Room)

ALSO KNOWN AS

novotel london excel hotel londonaccor london excellondon novotel

LOCATION

United KingdomEnglandLondonEast End / East LondonDocklands / Canary Wharf / Isle of Dogs

NUMBER OF ROOMS

257

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Novotel London Excel Hotel, England

Novotel London Excel

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