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The Bentley London

#218 of 1,066 Hotels in London
Certificate of Excellence
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The Bentley London
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644 Reviews from our TripAdvisor Community

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Showing 605: English reviews
Bristol, United Kingdom
Level Contributor
73 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

My wife and I had a voucher for a Champagne afternoon tea, I have to say it was superb. We couldn't fault the experience. The food was excellent, superb flavours, presentation was excellent Service was superb and they made us feel very welcome. Very highly recommend! Thank you all very much.

Helpful?
Thank lotus3770
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

What a beauty of a hotel in fantastic location. The room is very old-fashioned luxury but utterly gorgeous. You feel like you have stumbled into an previous time withe the gorgeous marble floors and bathroom. Very spacious and comfortable in our suite, it was absolutely lovely. I hope to stay for longer next time.

Helpful?
1 Thank Shelley K
The Bentley Lon... T, Manager at The Bentley London, responded to this review

Dear Shelley K, Thank you so much for your feedback! I am delighted to read that you enjoyed your stay! I am looking forward to welcoming you back Best Regards Chiara More 

Northampton, United Kingdom
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

My son treated us to afternoon tea at this sumptuous 5 star hotel in Kensington to celebrate our 37th wedding anniversary. We were not disappointed!! It felt at first a completely alien environment as we would certainly not be able to afford such extravagance, but the staff were very attentive and courteous and soon put us at ease and it... More 

Helpful?
1 Thank paul m
The Bentley Lon... T, Manager at The Bentley London, responded to this review

Dear Paul m, Thank you for your nice review! We are all happy to hear that your afternoon tea went well and we hope to have the possibility to welcoming you back soon at the Bentley! Thank you once again Best Regards Chiara More 

Greater London, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Pleasant cool dining room, unobtrusive helpful staff. Smoked salmon open sandwiches were delicious and the pastry selection was good. However, to my mind the point of Afternoon Tea in a top London Hotel is that it is served in a traditional way. Tea bags were used - unbelievable- and desert forks instead of pastry/cake forks. Disappointing

Helpful?
Thank Tedsgran
The Bentley Lon... T, Manager at The Bentley London, responded to this review

Dear Tedsgran, thank you for your comments. I am a happy that you found our staff helpful but disappointed to hear that we did not meet your expectations. Please rest assured that your feedback has been passed to the relative manager and we will work to further improve our offer. Best Regards Chiara More 

Canterbury, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We stayed here for one night ( July 2016) and was forced to move rooms due a mix up.Before you book this hotel you should know the following; This Hotel has no recorded or official AA star ratings. It has previously been owned by the Hilton Group and is no longer of even a three star standard. The Hotel rooms... More 

Helpful?
1 Thank BuckbeatsFeather
The Bentley Lon... T, Manager at The Bentley London, responded to this review

Dear Ms Thomas, Thank you very much for your review and comments you have shared. All feedback we receive is very important to us and is only through this that we can improve. Both myself and Our Business Development Manager have been in touch few times with you already and I truly hope we can restore your faith in us... More 

Warrington, United Kingdom
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We purchased a Groupon deal for a 3 course dinner with champagne and tea/coffee for a party of four to celebrate my sons 21st. I would definitely recommend it. We visited the Malachite bar first for a glass of wine/beer - reminded me of an old colonial bar. Quite small but very nice atmosphere (didnt need the television on up... More 

Helpful?
Thank Posse29
The Bentley Lon... T, Manager at The Bentley London, responded to this review

Dear Posse29, thank you so much for your kind comments! I am delighted to hear that you would recommend us and enjoyed our décor, hotel atmosphere and food offer. I am looking forward to welcoming you back soon Best Regards Chiara More 

Rome, Italy
Level Contributor
103 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
4 of 5 stars Reviewed 1 week ago

Perfect location, big rooms ( mine was really comfy), very good breakfast and kind personnel. Bathroom was very large with separate shower.Soap, shampoo, and the vanity set at very high level. Only thing I did not like for such a level of hotel are the spots on the carpets. But this seems to be, unfortunately, typical in UK. Something that... More 

Helpful?
3 Thank Sandro S
The Bentley Lon... T, Manager at The Bentley London, responded to this review

Dear Sandro S, Thank you for your comments I am happy you enjoyed the location, Service and room size! Please rest assured that all your feedback is valued and I shared it with all relevant departments in order to further improve our service. Thank you once again Chiara More 

Ashford
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I purchased a voucher for my sister for Christmas from Virgin for this hotel on the proviso that she had to take me :) I am so glad I did as we had a fabulous afternoon sipping champagne/tea and eating lovely cakes and sandwiches. It was my second afternoon tea that week and this one was far superior to the... More 

Helpful?
1 Thank CarrieDally
The Bentley Lon... T, Manager at The Bentley London, responded to this review

Dear CarrieDally, thank you very much for your review. I am happy to read that you enjoyed your expereicne here with us! I am looking forward to welcoming you back Kind Regards Chiara More 

Whitstable, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We had a room booked for Saturday the 9th. This hotel was originally booked through ‘Booking.com’ at a price of £319 with a discount. One of the things that Booking.com does is display a checklist on screen, and you tick the boxes of requests to narrow down your choices. Oddly enough one of the choices was non-smoking, but we thought... More 

Helpful?
6 Thank David L
The Bentley Lon... T, Manager at The Bentley London, responded to this review

Dear David L, Thank you very much for your review and the comments you have shared. All feedback we receive is very important to us and is only through this that we can improve. Both myself and Our Business Development Manager have been in touch with your girlfriend few times already and I truly hope to have the opportunity to... More 

Haslemere
Level Contributor
217 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Came here this afternoon to treat my grandma as my mum, who passed away at the end of last year, had promised to take her. We couldn't have felt more welcomed and looked after. The service was wonderful, and the food was delicious. Everywhere was sparkly and clean. It was reasonably priced as well. I'd like to mention especially the... More 

Helpful?
1 Thank Alicebub32
The Bentley Lon... T, Manager at The Bentley London, responded to this review

Dear Alicebub32, Thank you for taking the time to review your afternoon tea with us at The Bentley London. We are absolutely delighted to learn that you had a memorable experience. We all hope to have the opportunity to welcoming you and your family back soon. Kind Regards Chiara More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Food & drink at the hotel
Peridot
Peridot
Cuisines: European, British
1880 at The Bentley Kempinski
1880 at The Bentley Kempinski
Cuisines: French, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Bentley London is located in Central London. Our combination of delightful Deluxe bedrooms & Suites provide guests with a luxurious choice for their residential requirements. ... more   less 

Additional Information about The Bentley London

Address: 27-33 Harrington Gardens, London SW7 4JX, England
Location: United Kingdom > England > London > South Kensington , Earls Court
Price Range: $251 - $644 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Bentley London 5*
Number of rooms: 64
Reservation Options:
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Also Known As:
The Bentley Hotel London
Hilton International London
The Bentley London England
Hotel Style:
#50 Spa Hotel in London
#89 Business Hotel in London
#166 Luxury Hotel in London
#183 Romantic Hotel in London
#371 Family Hotel in London
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