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The Bentley London

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27-33 Harrington Gardens, London SW7 4JX England
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$346
$317
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Free cancellation until 07/02/21
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Traveler (459)
360
Panoramas (21)
Room & Suite (457)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Bentley London
Updated 10/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#301 of 1,157 hotels in London
Location
Cleanliness
Service
Value
The Bentley London is located in Central London. Our combination of delightful Deluxe bedrooms & Suites provide guests with a luxurious choice for their residential requirements.
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Full view
Property amenities
Free internet
Hot tub
Fitness Center with Gym / Workout Room
Breakfast available
Airport transportation
Business Center with Internet Access
Conference facilities
Spa
Wifi
Paid wifi
Sauna
Taxi service
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Waxing services
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air purifier
Air conditioning
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Walk-in shower
Bathrobes
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Classic
Languages Spoken
English, French, Spanish, Arabic and 1 more
1,016Reviews7Q+A100Room tips
Traveler rating
  • 599
  • 232
  • 91
  • 55
  • 39
Time of year
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Popular mentions
Sally B wrote a review Jan 14
Cirencester, United Kingdom12 contributions4 helpful votes
We needed to stop overnight because of consecutive days at the royal Marsdrn hospital . Really pleased with the standard of hygiene and attention to care . Room was excellent and we had an outside delivery to the hotel of an Indian for our meal . Thoroughly recommend the hotel .
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Date of stay: January 2021Trip type: Traveled as a couple
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Response from Eva Leigh, General Manager at The Bentley London
Responded today
Dear Sakky B, Thank you for taking the time to write this wonderful review about your recent stay at The Bentley Hotel. It fills me with great joy to learn that you had such a wonderful experience and in particular as it is during these times that made your stay so special. I will be sure to pass on your brilliant feedback to all the team, it was a pleasure to have you here with us and I look forward to your return. Best wishes, Eva Leigh Hotel Manager
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Lisa S wrote a review Dec 2020
United Kingdom10 contributions3 helpful votes
Supposed 5 star hotel hid behind covid restrictions to offer unbelievable woeful level of service no restaurant or bar, no room service, no breakfast, no room cleaning or bed making , no clean sheets , no spa , extremely limited staff and an uncompromising duty manager who completely failed to acknowledge hotel inadequacy despite the hotel calling the day before to confirm the booking and failing to mention the fact that the only service the hotel would provide for their 5 star status would be a bed!
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Date of stay: December 2020Trip type: Traveled as a couple
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Response from Eva Leigh, General Manager at The Bentley London
Responded 4 weeks ago
Dear Lisa S, I know how frustrating it must be to find this is the situation in hotels of every star rating at present and I am so sorry that this is the case. We along with the rest of our industry have carefully formulated our Covid Protocol following WHO, government and industry guidelines. It is standard practice to remove all unnecessary items from the rooms. Cleaning is no longer carried out without prior arrangement and most guests prefer that we do not enter the room at all during their stay. We do offer a light grab and go breakfast and the spa is open by appointment only – not an unusual specification even pre-Covid. All of this information is carefully detailed on our website and you were advised that the food & beverage outlets are currently closed during the pre-arrival phone call made specifically to advise you of this point. Believe me, it is not how we want to run our business – Covid protocols force us to operate in away that is completely counter intuitive. In general our guests have been very understanding of the current constraints but we do appreciate it must still come as quite a shock. Bear with us – hopefully this situation won’t last too much longer and we can go back to the full 5* service soon. Kind regards Eva Leigh Hotel Manager
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Sandeep J wrote a review Dec 2020
1 contribution
We delayed our stay due to lockdown but weren't disappointed one bit when did finally did get there. Hotel seemed to have great Civid safe protocols and the staff were very attentive. We also made use of the spa which was amazing. Overall a great stay and would highly recommend.
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Date of stay: December 2020Trip type: Traveled as a couple
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Response from Eva Leigh, General Manager at The Bentley London
Responded Dec 9, 2020
Dear Sandeep, What a wonderful review! Delighted to hear you found the hotel comfortable to stay. It can be a bit tricky at the moment balancing expectations against the current constraints - we are trying our best to come up with solutions and I am so glad everything worked out for you and you enjoyed your visit. Do come and stay again soon, we will be delighted to welcome you back. Warmest regards Eva Leigh Hotel Manager
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Luke B wrote a review Nov 2020
Whiteley, United Kingdom41 contributions31 helpful votes
I love the Bentley hotel. Being candid, it's not as polished as some of the more modern hotels in London. But what it lacks in shiny finishes it makes up for in character and history. The location is great & the staff are always very attentive and accommodating. My wife and I have been regular visitors of The Bentley for over 10 years now and we'll be keeping it that way. The final point is cost.. It's actually very reasonable when compared to other London hotels we've visited.
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Date of stay: July 2020
Value
Rooms
Service
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Response from Eva Leigh, General Manager at The Bentley London
Responded Dec 2, 2020
Dear bdbartram, Thank you for your lovely review. At The Bentley we pride ourselves on delivering the most memorable of experiences to all of our guests, and I am so glad we achieved this during your visit over and over again. We try so very hard to make every guests stay an amazing experience and its lovely to know when we have done so for last 10 yeras. Indeed we are blessed with our enviable central location in London - I will make sure you kind comments regarding the exceptional service are shared with my colleagues. We look forward to welcoming you back to The Bentley sometime very soon. Kind Regards, Eva Leigh Hotel Manager
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robin wrote a review Nov 2020
London, United Kingdom11 contributions19 helpful votes
Needed to stay overnight before a medical appointment and the hotel was exceptional....the room we had was excellent and they delivered a socially isolated breakfast which was outstanding. They were also rally helpful with vacating times.
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Date of stay: November 2020
Rooms
Service
Sleep Quality
Room Tip: we were on floor 7....excellent
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Response from Eva Leigh, General Manager at The Bentley London
Responded Nov 11, 2020
Dear ap579, Thank you ever so much for taking the time to write a lovely review for the Bentley London. I am so pleased you enjoyed all the touches to your hotel experience during these times and that it was worth visit! We would love to welcome you back to the Bentley London. Kind regards, Eva Leigh Hotel Manager
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Previous
PRICE RANGE
$294 - $439 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the bentley hotel london, hilton international london
LOCATION
United KingdomEnglandLondonEarls Court / South Kensington
NUMBER OF ROOMS
64
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Frequently Asked Questions about The Bentley London
Which popular attractions are close to The Bentley London?
Nearby attractions include The Drayton Arms Theatre (0.1 miles), Duke of Clarence (0.1 miles), and Grosvenor Casino Gloucester Road London (0.06 miles).
What are some of the property amenities at The Bentley London?
Some of the more popular amenities offered include a fitness center, a spa, and airport transportation.
Which room amenities are available at The Bentley London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What are some restaurants close to The Bentley London?
Conveniently located restaurants include Light of India, Town House, and Aux Merveilleux de Fred.
Are there opportunities to exercise at The Bentley London?
Yes, guests have access to a fitness center and a sauna during their stay.
Does The Bentley London have an airport shuttle?
Yes, The Bentley London offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Bentley London?
Yes, dry cleaning and laundry service are offered to guests.
Does The Bentley London offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Bentley London?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Arabic.
Are there any historical sites close to The Bentley London?
Many travelers enjoy visiting Churchill War Rooms (2.4 miles), Tower of London (4.8 miles), and Houses of Parliament (2.6 miles).
Is The Bentley London accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.