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DoubleTree by Hilton Hotel London ExCel

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Traveler (322)
Room & Suite (260)
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Overview
  • Excellent45%
  • Very good36%
  • Average12%
  • Poor5%
  • Terrible2%
Travelers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
Apr 29Apr 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,048)
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All reviewscity airportprince regent dlr stationdouble treewarm cookiesthe emirates cable caron arrivalqueen roomdocklands light railwayan early flightriver viewlovely hotelshort walkcanary wharftransport linksgreat roomeasy accessenjoyable stay
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1 - 5 of 952 reviews
Reviewed today

My wife and I stayed at the DoubleTree by Hilton on a recent city break to London. The hotel was right beside London City airport and with direct flights to Dublin it made sense. The hotel is only about 20-30 minutes from London and you...More

Thank Drbinoche
Hotel's Favorite
Reviewed January 29, 2018

The Doubletree is a modern hotel overlooking the runway of the London City Airport which offers limited free parking on a first come first served basis. An airport hotel with free parking is unusual and welcome. The rooms are very reasonable in size with nice...More

Thank richardcjarman
Response from Michael M, General Manager at DoubleTree by Hilton Hotel London ExCelResponded January 30, 2018

Dear richardcjarman Thank you for such a wonderful review of our hotel. 5 Stars is the highest recommendation we can receive, and all our team are very happy to receive this. We believe in offering value for our guests, hence why the limited carpark spaces...More

Reviewed 2 days ago

Excellent stay, great staff with a warm friendly welcome as always. It is the only Hotel we consider for our family trips to London. The renovations to the Hotel Suites are fantastic and make a big difference. Irena in reservations is absolutely brilliant and Peter...More

Review collected in partnership with DoubleTree by Hilton
Thank Darrenc5959
Reviewed 4 days ago

The sizes of the wardrobe and drawer were enough only for a single person but I was sharing the room with my friend. I asked for an extra drawer but they said they don't have any. The air-conditioner never stops and it is a little...More

Review collected in partnership with DoubleTree by Hilton
Thank lalatan2018
Reviewed 1 week ago via mobile

The food is disgusting and cold. The restaurant food is appalling. The rooms are sub par and our room wasn’t clean and the sheets were stained. The only good thing about the hotel was the free cookies on entering.

Thank Laura L
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Best Value Properties in London, United Kingdom
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Parking
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$95 - $295 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#267 Luxury Hotel in London
#337 Business Hotel in London
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
$95 - $295 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#267 Luxury Hotel in London
#337 Business Hotel in London
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveler (322)
Room & Suite (260)
Dining (78)
Amenities (19)
Business Center & Event Rooms (1)
Questions & Answers
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Trang L
February 15, 2018|
AnswerShow all 2 answers
Response from tomthetank67 | Reviewed this property |
No... I take it you mean the Centre of London? It’s a five minute walk to the Docklands Light Railway station and trains to central London every few minutes from there.
0
Votes
Paul F
February 11, 2018|
AnswerShow all 6 answers
Response from Davidcm555 | Reviewed this property |
Hi it's the jubilee line. change at canning town for for. about 40 mins total.
0
Votes
JA12344
January 11, 2018|
AnswerShow all 6 answers
Response from Kevin T | Reviewed this property |
5 minutes
0
Votes
Room Tips
"The higher the floor, the better the view of the airport."
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"room 604 was good, nice view for plane spotters, slight noise from planes taking off."
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"Get one with a river view"
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"Our room on the top floor (6th) was lovely!"
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