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DoubleTree by Hilton Hotel London ExCel

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#232 of 1,070 Hotels in London
Certificate of Excellence
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DoubleTree by Hilton Hotel London ExCel
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357 Reviews from our TripAdvisor Community

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Showing 336: English reviews
Lincoln, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for business with a friend in Aug 2016. Great hotel, clean and spacious. Food and service was good. Can't fault it. Expensive but 'reasonable' in London terms! Would recommend to a friend.

Helpful?
Thank LeoBadderz
Brighton and Hove, United Kingdom
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Meeting someone who flew into City Airport and so the hotel was ideally situated for that very purpose. Good quality comfortable bedroom and great facilities in the room. Nice touch with a warm cookie on arrival plus another when checked out. Parking listed as £12 but as checked in after 6pm and left by 9.30am then there was no charge.

Helpful?
Thank Alan T
Twickenham, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

We are presently staying here for a convention at the ExCell. We manage to get one of the coveted car park spaces the alternative would have been £12 a day in the pay & display area which was plentiful. Very nice decor and nice rooms. We have our teenage daughter with us which means it is a bit cramped but... More 

Helpful?
Thank _janedagnall
Malton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

We stayed here at the weekend staff where very attentive upon arrival. When i made the booking i made it as it said there was free parking, although when i arrived i was told that there was only limited spaces avalible. I found this quite naughty as there was a carpark next to the hotel that charged £12 per 8... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Robert B
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed only one night. Check in was a bit disorganised upon arrival (only 2 receptionist's & 5 guests waiting) but then Katarina (trainee) did provide very warm welcome & check in. Room - nice & spacious & with an amazing view. Went for a dinner in the restaurant. Service was slow -ish but good. Peter (F&B supervisor) was brilliant. We... More 

Helpful?
Thank Liva C
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

The Rooms Have a good size, very clean and the breakfast is great! It is only 20 min to the tower of Londen with the DLR from Prince regent. The staff was very helpfull. Would reccomend for a next stay.

Helpful?
Thank Stijn M
Timperley
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Visited hotel as had a couple of jobs to do in and around docklands area. Hotel has had a complete refurb following the rebranding from Ramada. Rooms were clean and spacious. Staff were all very helpful. Breakfast was excellent with lots of choice and view across the water was really nice. Walkable to London Excel, London City Airport , Emirates... More 

Helpful?
Thank Spencer B
londom, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

maybe not the cheapest but certainly worth staying here i was using it to go to a convention at excel only a 5 to 10 minute walk away if you need to park when something big is on you need to get there early to get the free parking at the hilton car park which has limited parking otherwise its... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jacqueline M
san francisco
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We were there for a convention (one of our party was) and we chose this hotel because we are a family of four and it was difficult to get a room that would accommodate us. They offered two rooms for the same price as one in the other hotels. The Hotel is Clean and modern and we had a little... More 

Helpful?
Thank sacoxf
Herndon, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

The hotel was at a great location. The staff was very friendly, they were very responsive, overall great staff. The breakfast was great. It was very nice seating area, waitress was very nice. The food selection was awesome.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Hescalante
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
A warm welcome to DoubleTree by Hilton, London ExCel. Our warmth of hospitality starts on arrival with our Signature Warm Chocolate Chip Cookie! Situated on the waterfront, our hotel is just 0.5 miles from London City Airport, and less than 5 minutes’ walk to the ExCel Exhibition Centre and the Docklands Light Railway both only 0.3 miles away. Central London is a short 20 minutes away with Tube transport. Our 4-star hotel offers fresh inspired living, with its 260 executive rooms each with free Wi-Fi access, a 40” LED TV and a private ensuite shower room with complimentary toiletries. With an enviable selection of room types, we have the right room type for you. Choose our Executive Standard Rooms, Junior Deluxe Suites or Suite Apartments. Some of the spacious apartments have balconies, with views across the waterfront towards the City. Relax with varied choice of living spaces, and cuisine types available. Choose from our British inspired Grand Café style restaurant with stunning waterfront views and seating for up to 120, the restaurant has a real ‘loft’ appeal that makes it a stunning backdrop to leisurely dining, and in the summer offers waterside seating. Or opt for the refined comfort of the hotels cocktail lounge bar with communal dining spaces, and luxury interiors. The hotel offers a 24hr room service menu as standard. The DoubleTree By Hilton, London Excel offers a full concierge team whom are on hand to assist 24hrs a day to assist with all the details of your visit. Our public areas include a fully functional IT zone for guest use, onsite fitness room with cardio equipment, and complimentary Wi-Fi throughout. For the business traveller we also offer a first come first served basis, shuttle service midweek transporting our guests into the heart of Canary Wharf. The O2 Arena and Canary Wharf are just a 10-minute tube ride away, and closer-by, the ExCel Exhibition Centre is next door to the hotel. DoubleTree by Hilton, the little things mean everything. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London ExCel

Address: 2 Festoon Way | Royal Victoria Dock, Excel, Newham, London E16 1RH, England (Formerly Ramada Hotel and Suites London Docklands)
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $111 - $405 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London ExCel 4*
Number of rooms: 260
Reservation Options:
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Also Known As:
Ramada Hotel London Docklands
Ramada London
London Ramada
DoubleTree By Hilton Hotel London ExCel England
Hotel Style:
#177 Luxury Hotel in London
#345 Business Hotel in London
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