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DoubleTree by Hilton Hotel London ExCel

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#235 of 1,078 Hotels in London
Certificate of Excellence
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DoubleTree by Hilton Hotel London ExCel
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515 Reviews from our TripAdvisor Community

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Showing 475: English reviews
Worthing, United Kingdom
2 reviews
Reviewed yesterday NEW

What an excellent place to stay to do London from a different direction rather than just going straight to Victoria & using the tubes. We used the Emirates cable car, skipper boats & the DLR very peaceful way to travel even on our return to the hotel late Friday night. Very friendly staff, comfortable beds & clean rooms. Breakfast was... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank J226TCjuliab
Saxmundham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 days ago NEW

Trip to excel perfect location great staff professional and easy to park. I would go again only comment is breakfast a little unremarkable but still good to start the day. Good service and restaurant looks out on the river.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Southey123
Puerto Del Carmen, Spain
Level Contributor
3 reviews
Reviewed 5 days ago NEW

Although we chose hotel for the closeness to the O2 arena, it was also handy for trips in London, and very close to the City Airport. Very clean, great staff and good food. Free parking was also a bonus.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Alan C C
Swansea, United Kingdom
Level Contributor
55 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 days ago NEW

A short flat walk from London City Airport brought us to this hotel. From the welcome we arrived to the goodbye when we checked out our stay was excellent. Our room on the sixth floor was clean and well decorated. It was also quiet which allowed an excellent nights sleep. All in all a great stay. Thank you Doubletree.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Nigel H
West Midlands
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 5 days ago NEW

For the price we paid, we found the hotel to be excellent value for money. For us this was an ideal location however it is a distance from central London for anyone travelling for this reason. As other guests have said there are train stations a few minutes walk from the hotel and also the Emirates air line cable cars... More 

Helpful?
Thank Gl0beTr0tter1965
Oxford, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 days ago NEW

Stayed here on a Saturday night whilst visiting the O2. This hotel is easy to find and a 5 minute walk from the DLR. a 20 minute trip on the DLR takes you to Tower Bridge. Nice hotel rooms, excellent staff and a good breakfast.

Helpful?
Thank Clare B
Abu Dhabi, United Arab Emirates
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 days ago NEW via mobile

We booked this hotel at the last minute. We usually stay at a nearby hotel but due to the huge price difference decided to take a risk with this hotel - soooo glad we did! The hotel was clean, modern and ticked all our boxes. Free parking abs breakfast included was an added bonus. There was a slight delay at... More 

Helpful?
1 Thank KarenLou72
Ardrossan, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

I was down in London to attend the ATP tennis. The hotel is ideally placed to travel to the O2. The staff were extremely courteous and Staff very helpful. My room was clean and serviced daily, also very quiet. Plenty of hot water for shower. Have used this hotel for last 3 years when attending the ATP finals at the... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Marie M
Bath, United Kingdom
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 week ago via mobile

Do not take the details on the location on the website as they are! It's not quite so easy to locate on a cold dark winters night and after a rather long detour I eventually found the place! Check in was smooth, although rooms allocated on check in seems to be the case and the gentleman in front of me... More 

Helpful?
Thank Miaka1991
London, United Kingdom
1 review
Reviewed 1 week ago

Really impressed with friendly, helpful staff. Good room, comfy bed. Delicious breakfast although a bit of a queue (Sunday morning). It is a bit far out but DLR close. Will definitely stay again as good value for money.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Deborah P
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A warm welcome to DoubleTree by Hilton, London ExCel. Our warmth of hospitality starts on arrival with our Signature Warm Chocolate Chip Cookie! Situated on the waterfront, our hotel is just 0.5 miles from London City Airport, and less than 5 minutes’ walk to the ExCel Exhibition Centre and the Docklands Light Railway both only 0.3 miles away. Central London is a short 20 minutes away with Tube transport. Our 4-star hotel offers fresh inspired living, with its 260 executive rooms each with free Wi-Fi access, a 40” LED TV and a private ensuite shower room with complimentary toiletries. With an enviable selection of room types, we have the right room type for you. Choose our Executive Standard Rooms, Junior Deluxe Suites or Suite Apartments. Some of the spacious apartments have balconies, with views across the waterfront towards the City. Relax with varied choice of living spaces, and cuisine types available. Choose from our British inspired Grand Café style restaurant with stunning waterfront views and seating for up to 120, the restaurant has a real ‘loft’ appeal that makes it a stunning backdrop to leisurely dining, and in the summer offers waterside seating. Or opt for the refined comfort of the hotels cocktail lounge bar with communal dining spaces, and luxury interiors. The hotel offers a 24hr room service menu as standard. The DoubleTree By Hilton, London Excel offers a full concierge team whom are on hand to assist 24hrs a day to assist with all the details of your visit. Our public areas include a fully functional IT zone for guest use, onsite fitness room with cardio equipment, and complimentary Wi-Fi throughout. For the business traveller we also offer a first come first served basis, shuttle service midweek transporting our guests into the heart of Canary Wharf. The O2 Arena and Canary Wharf are just a 10-minute tube ride away, and closer-by, the ExCel Exhibition Centre is next door to the hotel. DoubleTree by Hilton, the little things mean everything. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London ExCel

Address: 2 Festoon Way | Royal Victoria Dock, Excel, Newham, London E16 1RH, England (Formerly Ramada Hotel and Suites London Docklands)
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $103 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London ExCel 4*
Number of rooms: 260
Reservation Options:
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Also Known As:
Ramada Hotel London Docklands
Ramada London
London Ramada
DoubleTree By Hilton Hotel London ExCel England
Hotel Style:
#175 Luxury Hotel in London
#343 Business Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Hotel London ExCel staff and other travelers.
35 questions
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warwickshire
over a year ago
berkshire
3 months ago
County Wexford, Ireland
5 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel London ExCel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“spacious room!”
 of 5 bubbles Servicevill, 3 weeks ago | Read review
“my room view was the parking lot, I'm sure there are better viewed rooms, may be you can ask for it”
 of 5 bubbles Bluevesna, 4 weeks ago | Read review
“Ask for a room overlooking the water.”
 of 5 bubbles , 4 weeks ago | Read review
“we were on the 6th floor Hilton Hon.looking out to the airport , bit pricey but worth it”
 of 5 bubbles susanfA1569AP, Oct 19, 2016 | Read review
“High floor overlooking the River Thames”
 of 5 bubbles russelle791, Oct 14, 2016 | Read review
5 of 5
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