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DoubleTree by Hilton Hotel London ExCel

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Traveler (382)
Room & Suite (307)
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Overview
Hotel website
2 Festoon Way Royal Victoria Dock, Excel, Newham, London E16 1RH England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
Additional information
Hotel website
Offers from DoubleTree by Hilton Hotel London ExCel
Special Offer: Plan Ahead and Save
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Rooms
Nov 4Nov 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,173)
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1,059 results
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LanguageEnglish
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Show reviews that mention
All reviews city airport prince regent double tree warm cookies dlr station the emirates cable car on arrival an early flight canning town docklands light railway upgraded to a suite canary wharf river view minute walk lovely hotel room was spacious transport links
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1 - 5 of 1,059 reviews
Reviewed yesterday via mobile

Incredibly impressed with how helpful and operative this hotels staff is - Front desk Venessa greets customers with a marvelous smile and is very operative in getting things done and sort out any issues with the room. Dariusz front the Services team exceptionally helpful and...More

Thank Ada J
Hotel's Favorite
Reviewed June 3, 2018 via mobile

We just want to applaud this hotel and all the staff. Special thanks to Georgina the receptionist who was very pleasant and welcoming immediately upon our arrival we felt she went above and beyond to ensure our break to celebrate a birthday was a memorable...More

1  Thank Addictedtoindia
Response from Ashley C, General Manager at DoubleTree by Hilton Hotel London ExCelResponded June 19, 2018

Dear Addictedtoindia, We were so excited to read your very kind review of our hotel. Indeed, Georgina was over the moon and joins me in thanking you for the mentioning her specifically - you make us blush! We hope to see you again soon. Kind...More

Reviewed 2 days ago

Ate here in preference to my own hotel - wish I'd not bothered - short staffed so service falling short. The menu looked interesting but the salt beef was just plain weird... should have been slow cooked and tender but was fatty and tough ...mustard...More

Thank James M
Response from AlexJ3861, on behalf of the staff at DoubleTree by Hilton Hotel London ExCelResponded today

Dear James, Thank you for providing insight on your recent experience at our hotel. I sincerely apologize that the food was not the quality expected and we are taking your recommendation to improve our offerings. We look for reviews to provide insight, so I certainly...More

Reviewed 4 days ago via mobile

Exceptional customer service, brilliant communication skills and very warm welcome to the guests. Should be recognised and rewarded not just because id doing a sterling work but because she loves her role and enjoys working with people. Very people oriented and knows how to build...More

Thank Henry J
Reviewed 6 days ago via mobile

Stayed here for my birthday trip, it was amazing!! Birthday cake, card and balloons from the hotel was a lovely touch. Perfect base to stay when exploring the city, close enough to the O2, cable cars, etc. Breakfast and dinner at the hotel were great,...More

Thank natasha788
View more reviews
About
Description
DoubleTree by Hilton London ExCel, located on the banks of the historic Royal Docks, offers a warm welcome to the bustling East London Docklands. You’ll enjoy our proximity to London City Airport, the ExCel More and ICC London, and the O2. The hotel is located within minutes of Prince Regent Station on the DLR. Stratford, The City, London Bridge, Tower of London and Central London are all just 20-25 minutes away. Stroll along the dock and fly the Emirates Airline to ‘The O2’. Midweek, ride the hotel’s complimentary shuttle to and from Canary Wharf. Relax in a spacious guest room with modern décor, complimentary WiFi, HDTV and climate control. Upgrade to a deluxe room with floor-to-ceiling views, many with balconies and water views. Our suites on the highest floors offer uncompromised views of the Royal Docks, London City Airport and Canary Wharf, all with a separate lounge and walk-in rainfall showers. Connecting rooms are offered in some rooms, great for families. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Parking
Air Conditioning
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair access
Pool
Beachfront
Spa
Breakfast included
Hotel Style
Luxury
,
Business
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Hotel class
Contact Information
Hotel Style
Luxury
,
Business
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Number of rooms
287
Price range
$88 - $301 (Based on Average Rates for a Standard Room)
Formerly known as
Ramada Hotel and Suites London Docklands
Also Known As
Ramada Hotel London Docklands
,
Ramada London
,
London Ramada
,
DoubleTree By Hilton Hotel London ExCel England
Location
United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Hotel class
Contact Information
Hotel Style
Luxury
,
Business
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Number of rooms
287
Price range
$88 - $301 (Based on Average Rates for a Standard Room)
Formerly known as
Ramada Hotel and Suites London Docklands
Also Known As
Ramada Hotel London Docklands
,
Ramada London
,
London Ramada
,
DoubleTree By Hilton Hotel London ExCel England
Location
United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Photos
Traveler (382)
Room & Suite (307)
Dining (78)
Amenities (19)
Business Center & Event Rooms (1)
Nearby
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Questions & Answers
Ask a question
LiorFromTLV
July 22, 2018|
AnswerShow all 2 answers
Response from richardcjarman | Reviewed this property |
The Excel Centre is in London Docklands which is to the east of the City whilst Heathrow is to the west so the journey is long but actually easy. The most economical was would be by the Piccadilly l line underground service... More
0
Votes
Nicky J
July 19, 2018|
Answer
Response from SMI9 | Reviewed this property |
There’s a Tesco Extra a ten minute walk away
0
Votes
Trang L
February 15, 2018|
AnswerShow all 2 answers
Response from tomthetank67 | Reviewed this property |
No... I take it you mean the Centre of London? It’s a five minute walk to the Docklands Light Railway station and trains to central London every few minutes from there.
0
Votes
Room Tips
"Most rooms facing the river Thames will certainly have a good view"
Y2177YJmichaelr
2 weeks ago
Read review
"All clean, plenty of space"
Sj171948
3 weeks ago
Read review
"I would suggest to upgrade to one of the executive rooms on the top floors. I heard these are indeed a bit..."
MilanJJ
Aug 27, 2018
Read review
"If you choose a room on the west side of the hotel you can see aircraft taking off and landing at London..."
Nick877
Aug 20, 2018
Read review
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