We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Hotel London ExCel

Show Prices
#233 of 1,071 Hotels in London
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
DoubleTree by Hilton Hotel London ExCel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

362 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 340: English reviews
Croydon, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

I need a softer bed due to pain in my back Food was ok I know the staff was busy but they do need to check if every thing is ok with the customer every now and then But I will stay there again as I did like the stay there

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank graemesear
Leicester, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Highly recommended, parking is a premium. Service is excellent with plenty of staff at reception. Rooms including breakfast is good value. Clean and tidy rooms with all facilities in working order, TV etc

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Rohit K
Brough, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Have used this hotel a number of times when visiting London. It is great value and you can park the car. There are some complimentary spaces but these go quick and the rest of the car park is chargeable but the fees are not unreasonable (£12 all day at the time of writing) and they only charge between 9.30 and... More 

Helpful?
Thank Leigh H
darlington
1 review
5 of 5 stars Reviewed 2 days ago NEW

All staff were a credit to the company. We felt welcome from the second we walked through the door until the second we left. Staff spoke to my 7 year old daughter as if she was the only person that mattered when she spoke to them. She was made to feel special which didn't go un-noticed. I would definitely stay... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank footie123
Lincoln, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for business with a friend in Aug 2016. Great hotel, clean and spacious. Food and service was good. Can't fault it. Expensive but 'reasonable' in London terms! Would recommend to a friend.

Helpful?
Thank LeoBadderz
Brighton and Hove, United Kingdom
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Meeting someone who flew into City Airport and so the hotel was ideally situated for that very purpose. Good quality comfortable bedroom and great facilities in the room. Nice touch with a warm cookie on arrival plus another when checked out. Parking listed as £12 but as checked in after 6pm and left by 9.30am then there was no charge.

Helpful?
Thank Alan T
Twickenham, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

We are presently staying here for a convention at the ExCell. We manage to get one of the coveted car park spaces the alternative would have been £12 a day in the pay & display area which was plentiful. Very nice decor and nice rooms. We have our teenage daughter with us which means it is a bit cramped but... More 

Helpful?
Thank _janedagnall
Malton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We stayed here at the weekend staff where very attentive upon arrival. When i made the booking i made it as it said there was free parking, although when i arrived i was told that there was only limited spaces avalible. I found this quite naughty as there was a carpark next to the hotel that charged £12 per 8... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Robert B
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed only one night. Check in was a bit disorganised upon arrival (only 2 receptionist's & 5 guests waiting) but then Katarina (trainee) did provide very warm welcome & check in. Room - nice & spacious & with an amazing view. Went for a dinner in the restaurant. Service was slow -ish but good. Peter (F&B supervisor) was brilliant. We... More 

Helpful?
Thank Liva C
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

The Rooms Have a good size, very clean and the breakfast is great! It is only 20 min to the tower of Londen with the DLR from Prince regent. The staff was very helpfull. Would reccomend for a next stay.

Helpful?
Thank Stijn M
Questions? Get answers from hotel staff and past guests. Ask a question

111 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (72)
Viewed
Dining (5)
Viewed
Hotel & Grounds (20)
Viewed
Room/Suite (8)
Viewed
Bathroom (5)
Viewed
View from Room (1)
Viewed
Other (33)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (4)
Viewed
Amenities (1)
Viewed
The Hotel (3)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (35)
Viewed
Hotel & Grounds (14)
Viewed
Dining (7)
Viewed
Room/Suite (8)
Viewed
Bathroom (3)
Viewed
View from Room (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travelers also viewed these London hotels
Docklands / Canary Wharf / Isle of Dogs
Aloft London Excel
Aloft London Excel
#240 of 1,071 in London
4.0 of 5 stars 1,556 reviews
Docklands / Canary Wharf / Isle of Dogs
Novotel London ExCeL
Novotel London ExCeL
#299 of 1,071 in London
4.0 of 5 stars 1,903 reviews
Bloomsbury
DoubleTree by Hilton Hotel London - West End
Show Prices
Show Prices
Show Prices
Docklands / Canary Wharf / Isle of Dogs
Premier Inn London Docklands (Excel) Hotel
City of London
DoubleTree by Hilton Hotel London -Tower of London
South Kensington
Park Grand London Kensington
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
A warm welcome to DoubleTree by Hilton, London ExCel. Our warmth of hospitality starts on arrival with our Signature Warm Chocolate Chip Cookie! Situated on the waterfront, our hotel is just 0.5 miles from London City Airport, and less than 5 minutes’ walk to the ExCel Exhibition Centre and the Docklands Light Railway both only 0.3 miles away. Central London is a short 20 minutes away with Tube transport. Our 4-star hotel offers fresh inspired living, with its 260 executive rooms each with free Wi-Fi access, a 40” LED TV and a private ensuite shower room with complimentary toiletries. With an enviable selection of room types, we have the right room type for you. Choose our Executive Standard Rooms, Junior Deluxe Suites or Suite Apartments. Some of the spacious apartments have balconies, with views across the waterfront towards the City. Relax with varied choice of living spaces, and cuisine types available. Choose from our British inspired Grand Café style restaurant with stunning waterfront views and seating for up to 120, the restaurant has a real ‘loft’ appeal that makes it a stunning backdrop to leisurely dining, and in the summer offers waterside seating. Or opt for the refined comfort of the hotels cocktail lounge bar with communal dining spaces, and luxury interiors. The hotel offers a 24hr room service menu as standard. The DoubleTree By Hilton, London Excel offers a full concierge team whom are on hand to assist 24hrs a day to assist with all the details of your visit. Our public areas include a fully functional IT zone for guest use, onsite fitness room with cardio equipment, and complimentary Wi-Fi throughout. For the business traveller we also offer a first come first served basis, shuttle service midweek transporting our guests into the heart of Canary Wharf. The O2 Arena and Canary Wharf are just a 10-minute tube ride away, and closer-by, the ExCel Exhibition Centre is next door to the hotel. DoubleTree by Hilton, the little things mean everything. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London ExCel

Address: 2 Festoon Way | Royal Victoria Dock, Excel, Newham, London E16 1RH, England (Formerly Ramada Hotel and Suites London Docklands)
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: $114 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London ExCel 4*
Number of rooms: 260
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Travelocity, Hotels.com, Odigeo, Priceline, Cancelon, Hilton EMEA, Agoda and Jetsetter so you can book your DoubleTree by Hilton Hotel London ExCel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Hotel London Docklands
Ramada London
London Ramada
DoubleTree By Hilton Hotel London ExCel England
Hotel Style:
#177 Luxury Hotel in London
#345 Business Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay