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Ibis London Excel Docklands

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#422 of 1,080 Hotels in London
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Ibis London Excel Docklands
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1,853 Reviews from our TripAdvisor Community

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Showing 1,426: English reviews
Reviewed yesterday NEWvia mobile

Room was lovely the guy on the bar Samuel was great was very busy no one helped him when there was a few members of staff doing nothing Great location very quiet Cable car only a few minutes walk away

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Helpful?
Thank caronjohn17
Rugby
Reviewed 2 days ago NEW

Location good, but other than that, this is just a budget hotel, the food is only ok but the staff do try hard. Silly things let this hotel down. I would only go here for one night if working at Excel

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Helpful?
Thank davidrW6577TS
Shropshire, United Kingdom
Reviewed 3 days ago NEWvia mobile

Great hotel, location perfect for ExCel and 02 and the Emirates cable car, London City Airport. clean, tidy and excellent value for money. Would highly recommend. Hotel next door also very nice with nice bar and great views.

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Thank susiesbucketlist2016
Sydney, Australia
Reviewed 4 days ago NEWvia mobile

Free And good speed Wifi close to DLR, Canary Wharf and London city airport. Ideal for business travellers or backpackers looking for something reasonable and for a short stay. Good restaurant and groceries nearby.

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Helpful?
Thank KubesKitchen
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Raman Julka

China
Reviewed 6 days ago NEWvia mobile

Soon as I came in Abdul was very helpful with me very friendly check in not too long not too quick he made sure I knew about the hotel before I entered my room...the room was very clean and tidy I love the area not far from the city

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Thank figeeen
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Many thanks for your positive feedback about your stay at ibis London Excel Docklands. I am glad to hear you had a good stay and this was the ideal place for you. We are looking forward to welcome you back in our hotel. Kind Regards Raman Julka General Manager

Glasgow, United Kingdom
Reviewed 1 week ago NEW

Down for a quick one-night business trip; 5 minutes from the airport, decent bar, decent room, decent staff, and unbelievably handy for my meeting in Docklands! Excellent! I didn't need fed while there, but plenty of eateries close by and, of course, central London a short trip away if that's what you fancy!

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Helpful?
Thank LargeSauvignonBlanc
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Guest Many thanks for your positive feedback and for sharing with us your stay at ibis London Excel Docklands. I am glad to hear you had a good stay and the hotel location was also ideal for you visit in London. I will share with my team your kind words. We are looking forward to welcome you back in...

Glasgow, United Kingdom
Reviewed 1 week ago

Went to London for 3 day break with eldest daughter - ideal place. Clean and pretty well priced. As long as you do your homework with the London transport system (or get your kids to download the app) it's a good base to work from.

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Helpful?
Thank JDS1305
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Guest Many thanks for your positive feedback about your stay at ibis London Excel Docklands. I am glad to hear you had a good stay and this was the ideal place for you. We are looking forward to welcome you back in our hotel. Kind Regards Tania Gandarinho

Southwater, United Kingdom
Reviewed 1 week ago via mobile

stayed here for the second year running to attend country 2 country at the 02, staff great, bar area good, restaurant good selection of food and cooked well. room lovely and more than enough room for me and my wife and daughter. was charged twice for my room which luckily i noticed whilst we were there, took a while for...

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Helpful?
Thank Jedworthy05
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Jedworthy Thank you for your feedback and kind words. It is always a pleasure for us to receive a good feedback about our hotel team and food quality. We are looking forward to welcome you back at ibis London Excel Docklands. Best Regards Tania Gandarinho

Reviewed 1 week ago

We had a very comfy stay but we originally went to the wrong IBIS. The rooms were good and I appreciated free access to the computer in reception. We got a bargain rate and the bar was quite reasonable. You need to be able to navigate your way round the underground and DLR system to get here but we had...

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Helpful?
Thank Brenda D
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Brenda Thank you for taking the time to tell us about your stay at ibis London Excel Docklands. Is a pleasure to hear you and a comfortable stay and appreciate our internet facilities at the reception. We are hopping to welcome you back soon in our hotel. Best Regards Tania Gandarinho

London, United Kingdom
Reviewed 1 week ago via mobile

We stayed here from New Years Eve to New Years Day as a couple. We used the hotel as a base as we were going to a party nearby and we thought it would be easier just to get a hotel rather than use public transport when slightly drunk. I booked it on short notice and other hotels I'd searched...

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Helpful?
Thank rebeccarrot
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Rebecca Many thanks for your feedback and sharing with us your experience at ibis London Excel Docklands. I am really pleased to hear you have found at the hotel everything you need and our team gave you a good welcome. I am really sorry about the lift experience, we have 3 lifts and normally working good and fast enough,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Hotel ibis London Excel-Docklands with views over Royal Victoria Dock is ideally located 1 minute from the ExCeL Exhibition and Convention Centre as well as the Emirates Cable Cars to the O2 Arena. Only 25 minutes from Central London and within a short ride from London City Airport, Canary Wharf, Westfield Stratford shopping centre, the Olympic Park and historic Greenwich. Enjoy our traditional and contemporary dishes and snacks at our welcoming bar and restaurant. Paying parking available.Free WiFi throughout the hotel ... more   less 

Additional Information about Ibis London Excel Docklands

Address: 9 Western Gateway | Royal Victoria Dock, London E16 1AB, England
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , East End / East London
Price Range: $60 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Excel Docklands 3*
Number of rooms: 278
Reservation Options:
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Also Known As:
Accor London Excel
Ibis London Excel Docklands England
Hotel Style:
#49 Green Hotel in London
#300 Family Hotel in London
#327 Romantic Hotel in London
#340 Business Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Ibis London Excel Docklands staff and other travelers.
32 questions
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Bologna, Italy
Bolton, United Kingdom
over a year ago
Ottawa, Canada
over a year ago

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Questions? Get answers from Ibis London Excel Docklands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay at another hotel”
 of 5 bubbles 919stuartf, 4 weeks ago | Read review
“Best views”
 of 5 bubbles chrisconnor1098, 4 weeks ago | Read review
“Ask for a room far away from an elevator”
 of 5 bubbles Peter7777Southampton, Dec 7, 2016 | Read review
“Ask for a top floor ideally with view to the Docklands otherwise they might put you in a room at the bottom floor”
 of 5 bubbles Nikolas_G34, Dec 7, 2016 | Read review
“Ask for car park side room.”
 of 5 bubbles nouveau27, Nov 2, 2016 | Read review
5 of 5
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