We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Ibis London Excel Docklands

Show Prices
#426 of 1,077 Hotels in London
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Ibis London Excel Docklands
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,821 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,401: English reviews
Reviewed 3 days ago NEWvia mobile

Short and sweet this review. Working in London and this hotel offered a good price so I booked it via booking.com Easy checkin, room was clean, bed was very comfortable and the shower was excellent. Did not use the bar and eat here so unable to comment. Good transport links with the DLR. London city airport is nearby so a...

 Report
Helpful?
Thank Nathan W
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Nathan Many thanks for sharing your experience at ibis London Excel Docklands. It is always a pleasure to receive positive feedback, we are looking forward to welcome you back next week. Best Regards Tania Gandarinho

Cannes, France
Reviewed 3 days ago NEW

Nothing amazing but clean, breakfast was not bad and the staff were very courteous. The best part of this hotel is the location, if you need to go to Excel it is perfect. I would stay again but they need a bit more attention to detail. They have a small car park which is also handy.

 Report
Helpful?
Thank CannesChef
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Cannes Many thanks for your feedback, guest feedback are very important to us. I am glad to hear you had a good stay and everything you need and we are looking forward to welcome you back. Best regards Tania Gandarinho

Chilworth, United Kingdom
Reviewed 4 days ago NEW

I had a cold room with a very limited view. Noise from an elevator woke me up several times. Whole shower cubicle was made of cheap composite. Breakfast staff were not welcoming. Food was mediocre. Pleae avoid eating sausages and plasticky scrambled eggs.

 Report
Helpful?
Thank Peter7777Southampton
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Peter Feedback is important to us and I am disappointed to read that the ibis product. I have taken note of your feedback and I will follow up on the areas which are within our control and thank you for taking the time to address these concerns. With regards, Tania Gandarinho

Athens, Greece
Reviewed 4 days ago NEW

Stayed for 1 night at the hotel. Thus not much to say about this experience. The room was relatively small but at least it was warm and clean. Didn't choose to have breakfast in my package so I cannot express an opinion about it. However it is ideally located for somebody wishing to attend an event at Excel or stay...

 Report
Helpful?
Thank Nikolas_G34
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Nikolas Many thanks for taking the time to share with us your experience at ibis London Excel Docklands. I am glad to hear you had a good stay and the hotel had everything you need, maybe should try our lovely breakfast in you next stay. We are looking forward to welcome you back in our hotels. Best Regards Tania...

jersey
Reviewed 4 days ago NEWvia mobile

Hotel was pleasant clean and convenient. Near to the emirates air link and also Royal Victoria dock lands light railway. Good selection available for breakfast, bedrooms simple but very stylish and comfortable would recommend for a short stay.

 Report
Helpful?
Thank Maltwood01
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Maltwood Many thanks for your feedback about your stay with us at ibis London Excel Docklands. I am really happy to read that out location was convenient for you and you found our new rooms comfortable. We are looking forward to welcome you back in our hotel. Best Regards Tania Gandarinho

Maastricht, The Netherlands
Reviewed 4 days ago NEW

I have stayed at this Hotel during a school trip! It was a very nice and clean Hotel. Even though I'm not a fan of English breakfast the buffet was very nice. Overall I would strongly recommend this Hotel!

 Report
Helpful?
Thank lieke96
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Guest Many thanks for sharing your stay at ibis London Excel Docklands. I am glad to hear you had a good stay and our breakfast. We are looking forward to welcome you back in our hotel. Best Regards Tania Gandarinho

Oxford, United Kingdom
Reviewed 5 days ago NEW

We attended a concert at the 02 and stayed in this hotel saturday night on the 6th floor. We found the staff very helpful and the hotel was kept to a excellent standard. The rooms are very clean,warm and our room had a modern decor look to it. Beds comfortable with all the usual amenities tv, hairdryer soaps ,shampoo's etc...

 Report
Helpful?
2Thank Rod-Oxfordshire
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Rod Many thanks for your feedback, I am glad to hear you had a good stay at ibis London Excel. It is always a pleasure to receive good feedback about our team and the quality if our bedroom. We are looking forward to welcome you back. Best Regards Tania Gandarinho

Nottingham, United Kingdom
Reviewed 6 days ago NEW

So I went to a gig at the o2 and booked this hotel because I found it cheep and close by. We got there the guy at the check in desk was so overfriendly he was almost hitting on me. At first I thought it was just me but my friend was like "jeez he was a bit "friendly". After...

 Report
Helpful?
Thank 239kaitlynnb
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Kaitly Many thanks for your sincere feedback. At ibis the quality service is very important to us, but I do agree with you if is too friendly you may feel uncomfortable. I would like to let you know I have taken a note regarding the over friendly and I will follow up with my team. I glad to hear...

Parma, Italy
Reviewed 1 week ago

For sure this is one of the hotel that are really close to the Excel center. So if you have business there please book a lot in advance because in the last days the price rise a lot. For the rest It is an average hotel, good the staff at the reception. in two nights they never clean the floor...

 Report
Helpful?
Thank Mirco Z
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Mirco Thank you for taking the time to tell us about your stay. I am glad to hear the location was convenient for you and you had a good service from our front office team. I would like to take this opportunity to let you know I will follow up your comment regarding the clean of your rooms. The...

Reykjavik, Iceland
Reviewed 1 week ago

Stayed 4 nights during World Travel Market. I can sleep at least 1 hour longer compared to a stay near to Oxford Street and no queuing for train and underground. Just 1-2 minute walk. Two grocery stores near by and some restaurant options too. Breakfast buffet is good. Room is OK - not large, but has anything you need for...

 Report
Helpful?
Thank Renato G
ibisexcel, Manager at Ibis London Excel Docklands, responded to this review

Dear Renato Many thanks for your feedback, I am glad to hear our hotel was the ideal location for you and you had a comfortable stay with us at ibis London excel Docklands. We are looking forward to welcome you back next year for the Word Travel Market. Best Regards Tania Gandarinho

Questions? Get answers from hotel staff and past guests. Ask a question

402 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (260)
Viewed
Hotel & Grounds (48)
Viewed
Bathroom (16)
Viewed
Room/Suite (30)
Viewed
View from Room (26)
Viewed
Dining (6)
Viewed
Business Center/Function Rooms (1)
Viewed
Family/Play Areas (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (131)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (96)
Viewed
Amenities (4)
Viewed
Double Room (34)
Viewed
Dining (20)
Viewed
The Hotel (38)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (46)
Viewed
Hotel & Grounds (18)
Viewed
Bathroom (1)
Viewed
Room/Suite (7)
Viewed
Dining (9)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travelers also viewed these London hotels
Docklands / Canary Wharf / Isle of Dogs
Ibis Styles London Excel
Ibis Styles London Excel
#525 of 1,077 in London
1,277 reviews
Docklands / Canary Wharf / Isle of Dogs
Novotel London ExCeL
Novotel London ExCeL
#285 of 1,077 in London
2,018 reviews
Docklands / Canary Wharf / Isle of Dogs
Ibis London Docklands Canary Wharf
Show Prices
Show Prices
Show Prices
Docklands / Canary Wharf / Isle of Dogs
Tune Hotel - London, Canary Wharf
Docklands / Canary Wharf / Isle of Dogs
Premier Inn London Docklands (Excel) Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Hotel ibis London Excel-Docklands with views over Royal Victoria Dock is ideally located 1 minute from the ExCeL Exhibition and Convention Centre as well as the Emirates Cable Cars to the O2 Arena. Only 25 minutes from Central London and within a short ride from London City Airport, Canary Wharf, Westfield Stratford shopping centre, the Olympic Park and historic Greenwich. Enjoy our traditional and contemporary dishes and snacks at our welcoming bar and restaurant. Paying parking available.Free WiFi throughout the hotel ... more   less 

Additional Information about Ibis London Excel Docklands

Address: 9 Western Gateway | Royal Victoria Dock, London E16 1AB, England
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , East End / East London
Price Range: $59 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Excel Docklands 3*
Number of rooms: 278
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Odigeo, ACCOR and Travelocity so you can book your Ibis London Excel Docklands reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Accor London Excel
Ibis London Excel Docklands England
Hotel Style:
#48 Green Hotel in London
#104 Best Value Hotel in London
#300 Family Hotel in London
#327 Romantic Hotel in London
#340 Business Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Ibis London Excel Docklands staff and other travelers.
31 questions
Ask a question
Bolton, United Kingdom
over a year ago
Ottawa, Canada
over a year ago

See all questions (31)

Questions? Get answers from Ibis London Excel Docklands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room far away from an elevator”
 of 5 bubbles Peter7777Southampton, 4 days ago | Read review
“Ask for a top floor ideally with view to the Docklands otherwise they might put you in a room at the bottom floor”
 of 5 bubbles Nikolas_G34, 4 days ago | Read review
“Ask for car park side room.”
 of 5 bubbles nouveau27, Nov 2, 2016 | Read review
“Overlooking the water”
 of 5 bubbles bradshawbolton, Nov 2, 2016 | Read review
“Make sure builds ng works not being carried out”
 of 5 bubbles suffolkvisitor2311, Oct 28, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay