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Ibis London Excel Docklands

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#416 of 1,072 Hotels in London
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Ibis London Excel Docklands
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1,747 Reviews from our TripAdvisor Community

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Showing 1,342: English reviews
Dudley, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

This is good, solid, standard chain hotel in Docklands. If you've been to one Ibis you'll know the formula. Step inside and you get a European approach and staff. Welcoming customer service. Rooms that look the same. The rooms were comfortable and the passable breakfast a tad expensive at more than £10. Aside from the room, they do have a... More 

Helpful?
Thank DanielSlee
UK
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We arrived after an exhausting 12 hour journey from southern Italy. We were rather tired and a bit disoriented so had to phone from the tube from directions, the girl on reception was lovely and very patiently explained how to find the hotel. Bliss!, from a good nights sleep to being able to leave luggage while we tried out the... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Angela S
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear Angela, Thank you for staying and I am pleased to read that the staff looked after you following your journey and rest assured I shall share your positive comments about the welcome you received. We look forward to welcoming you back in the near future. Kind regards, Brian Opauka More 

United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Cheap and cheerful accommodation, rooms comfortable and adequate for a short stay, bed comfortable. Would book again if going to London again. The lifts do take a while to arrive though so make sure you have everything before you leave. :-)

Helpful?
Thank Karen L
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear Karen, Thank you for choosing the ibis London ExCeL Docklands and I am pleased to read that we met your expectations and that you found the hotel good value for money. Your comment to book in the future is our biggest reward and I do hope we will have the opportunity to welcome you back in the near future.... More 

Downham Market, United Kingdom
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed in a twin room, spotlessly clean and reasonably soundproofed considering the hotel overlooks City Airport. We paid around £80 a night for a twin room. Pros: The shower is nice and big with good water pressure. Decent sized TV and free 24 hour wifi (not 30 minutes like in many hotels). Real hangers in the wardrobe area! Reception... More 

Helpful?
Thank Jubjubbird
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear Jubjubbird, Thank you for sharing your experience and I am pleased to read that our room product met your expectations and that the staff looked after you. As you mentioned, we will always be happy to give additional amenities including towels if required for comfort. I have taken note of your feedback with regards to the room design and... More 

Manchester, United Kingdom
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Twenty-four hour checkin and dinners served until late which was ideal for me travelling from Euston station in the evening. A 20 minute walk from Canary Wharf. Lack of restaurants and bars nearby so ate in the hotel, unfortunately it was typical chain hotel food, microwaved carbonara. The staff were so friendly and quick, the room was decorated well and... More 

Helpful?
Thank chiantiloverrr
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear chiantiloverrr, Thank you for staying and thank you for sharing your experience. I am pleased to read that the staff looked after you and that you took advantage of our express check out facility. I do hope we will welcome you back in the near future. Kind regards, Brian Opauka More 

London, United Kingdom
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A fairly newly built Ibis in a location convenient both for City Airport and the DLR into central London. The price was great considering it was London in August and I would definitely stay here again. The rooms are fairly basic but this was no issue for a short one night stay.

Helpful?
Thank BusyTraveller77
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear BusyTraveller77, Thank you for staying and I am pleased to read that we will have the opportunity to welcome you back in the near future. Kind regards, Brian Opauka More 

Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Booked this hotel as it was close to the excel for the sherlock convention we went to. Rooms are what you expect from n Ibis hotel. No frills but beds are comfy and pillows don't give you a stiff neck. The middle lift as my daughter joking described as haunted is like a ghost ride lots of moans and groans... More 

Helpful?
1 Thank Aaron D
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear Aaron D, Thank you for staying and I am pleased to read that our product met your expectations and that you enjoyed our free WiFi. Please reassure you daughter that we are working on getting the lifts sorted. We look forward to welcoming you back next year. Kind regards, Brian Opauka More 

Edinburgh
2 reviews
4 of 5 stars Reviewed 1 week ago NEW via mobile

Very close to the Excel center. Lots of options for food nearby. Small bathroom. I had stayed in Ibis properties before so I wasn't too surprised. Beautiful area. Great views from my room and nearby. I would stay here again, but I do miss the vibrancy of central London. Helpful staff.

Helpful?
Thank Cathy C
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear Cathy, Thank you for choosing ibis and I am pleased to read that the staff looked after you and that you enjoyed the views. We look forward to welcoming you back in the near future. Kind regards, Brian Opauka More 

Birmingham, United Kingdom
Level Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

A practical hotel geared for business. Not luxurious, but clean and serviceable. Comfy bed and funky bathroom. Funky smell in room, complained to the desk and was not called back as promised which was disappointing. I would not hurry back, but would stay here again if I was in the area.

Helpful?
Thank Helibags
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear Helibags, Thank you for staying and please accept my sincere apologies that your comment to the reception team had no follow up; thank you for bringing to my attention and rest assured I shall discuss with the team as this is very concerning. I am, however, pleased to read that you would consider booking in the future and if... More 

London, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

This is a well located 3 star hotel that decidedly benefits from high rates due to being in the vicinity of the Excel Docklands. The rooms are small but delicious and the showers are big and great! My only two challenges were check in and the aircon in my room. Check in was a disaster as we needed some changes... More 

Helpful?
Thank Daniel A
ibisexcel, General Manager at Ibis London Excel Docklands, responded to this review

Dear Daniel, Thank you for taking the time to share your feedback and I am pleased to read that you enjoyed the comfort of our new rooms and that the staff at the bar looked after you. I have taken note of your feedback with regards to the challenges you encountered with modifications of your block of rooms and the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Hotel ibis London Excel-Docklands with views over Royal Victoria Dock is ideally located 1 minute from the ExCeL Exhibition and Convention Centre as well as the Emirates Cable Cars to the O2 Arena. Only 25 minutes from Central London and within a short ride from London City Airport, Canary Wharf, Westfield Stratford shopping centre, the Olympic Park and historic Greenwich. Enjoy our traditional and contemporary dishes and snacks at our welcoming bar and restaurant. Paying parking available.Free WiFi throughout the hotel ... more   less 

Additional Information about Ibis London Excel Docklands

Address: 9 Western Gateway | Royal Victoria Dock, London E16 1AB, England
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , East End / East London
Price Range: $64 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis London Excel Docklands 3*
Number of rooms: 278
Reservation Options:
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Also Known As:
Accor London Excel
Ibis London Excel Docklands England
Hotel Style:
#47 Green Hotel in London
#83 Best Value Hotel in London
#301 Family Hotel in London
#328 Romantic Hotel in London
#341 Business Hotel in London
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