Malmaison London
18-21 Charterhouse Square, London EC1M 6AH England
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Room & Suite (255)
Dining (140)
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About
#252 of 1,205 hotels in London
Location
4.3
Cleanliness
4.5
Service
4.2
Value
3.9
Travelers' Choice
Everyone needs a place to lay their weary head. For travellers visiting London, Malmaison London is an excellent choice for rest and rejuvenation. Well-known for its romantic environment and proximity to great restaurants and attractions, Malmaison London makes it easy to enjoy the best of London. Malmaison London offers guests an array of room amenities including a flat screen TV, a minibar, air conditioning, and free wifi. The hotel offers 24 hour front desk, a concierge, and room service, to make your visit even more pleasant. Guests arriving by vehicle have access to paid public parking available nearby. Close to some of London's most popular landmarks, such as The View from The Shard (1.3 mi) and Tower of London (1.4 mi), Malmaison London is a great destination for tourists. KIDS EAT FOR FREE! At Chez Mal London, children under the age of 11 can enjoy Lunch or Dinner from the kids menu if dining with an adult . Please speak to our team for more information.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Nightclub / DJ
Car hire
Conference facilities
Banquet room
24-hour security
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Special diet menus
Taxi service
Meeting rooms
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
Iron
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Park View
Languages Spoken
English, French, Spanish, Dutch and 6 more
Location
100Great for walkers
Grade: 100 out of 100
517Restaurantswithin 0.3 miles
85Attractionswithin 0.3 miles
18-21 Charterhouse Square, London EC1M 6AH England
Getting there
BarbicanUnderground3 min
FarringdonUnderground5 min
Rental CarsSee rental cars from $25/day
2148Reviews28Q+A100Room tips
Reviews
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CheshireDancingqueen wrote a review May 19
Nantwich, United Kingdom846 contributions378 helpful votes
It has been some time since we stayed at this Malmaison and we were not disappointed. Check in was more functional than friendly, however our other interactions with other staff members were more welcoming. Our room was lovely, spacious, spotless and very comfortable, we had a view of the post office tower which was lovely, views of Charterhouse Square would come with a premium. We had breakfast on a couple of days and it was very good. Nice buffet options with lots of choice, the cooked options were again very good, the chef kindly made me a omelette which was not on the menu which was very much appreciated. Breakfast isn’t cheap, pace yourself and it will set you up for the day. The bar lacked atmosphere with very few people in the evening, it was however a lovely spot for a nightcap. Located close to the new Elizabeth Line, it is so convenient to travel easily all around London. A very enjoyable stay.…
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Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marie Warabida, General Manager at Malmaison London
Responded 3 days ago
Dear CheshireDancingqueen, Thank you very much for taking the time to share your feedbacks regarding your recent stay with us, these are important to us and will be shared with the team. We are delighted to read that you have enjoyed your stay and look ofrward to seeing you again in the future. Kind regards, Marie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely 'chic' hotel in historic Charterhouse Square. Room small but more than adequate, and bathroom spacious and well presented. Breakfast, esp cooked breakfast, excellent. Recommended for visiting the City of London.
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marie Warabida, General Manager at Malmaison London
Responded 2 weeks ago
Dear docrobini, Thank you very much for taking the time to share your feedback regarding your recent stay with us, these are important to us and will be shared with the team. I am delighted to read that you have enjoyed your stay with us and look forward to welcoming you back in the near future. Kind regards, Marie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Great hotel great location The rooms very clean and comfortable The room at £200 very good value for London The food was excellent I would definitely return All the staff where great A particularly good guy madalin was excellent Smart well presented And he was really attentive Nothing was a problem Like this hotel I be back
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Date of stay: May 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marie Warabida, General Manager at Malmaison London
Responded 2 weeks ago
Dear DiamondGeezer66, Thank you very much fo taking the time to share your feebacks regarding your recent stay with us, these are important to us and will be shared with the team. I am delighted to read that you have enjoyed your experience with us and Madalin service. The team and I are looking forward to welcoming you back in the near future. Kind regards, Marie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent stay with the Mal in London. Great location for getting around London. Rooms are lovely and staff were superb especially Jason, who was very welcoming and took extra special care in making sure my 5 year old daughter was looked after at breakfast. From reservation to checkout we had the perfect time there.
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marie Warabida, General Manager at Malmaison London
Responded Apr 20, 2023
Dear Z2735ROleee, Thank you very much for taking the time to share your feedbacks, these are important to us and will be shared with the team. I am delighted to read that you enjoyed your experience with us and that Jason especially was able to help you with breakfast. Once again thank you and we look forward to being able to welcoming you back in the near future. Kind regards, Marie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Visited for the first time whilst visiting family in London for the day. Only popped in for drinks. However, after fantastic service at the bar and reading the menu we decided to stay to eat. So glad we did as food was delicious. Jack our server and barman that evening made us feel very welcome and couldn’t do enough for us, Very professional. We will certainly return. Thank you for a nice evening.
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marie Warabida, General Manager at Malmaison London
Responded Apr 17, 2023
Dear suemC7886GG, Thank you very much for taking the time to share your feedbacks regarding your recent experience with us, this is important to me and will be sahred with the team. I am delighted to read that you have enjoyed your time with us and we look forward to welcoming you back in the near future. Kind regards, Marie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just the BEST stay for my wedding weekend. The location was perfect for Islington, and the room I had was huge - plenty of space for getting ready without it feeling like chaos. The breakfast is as good as ever - perfect for prepping for a big day OR for tackling a hangover. And the housekeeping and reception team very kindly sorted out some crucial lost property. Really, really happy - THANK YOU Marie & team for a fantastic stay.
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marie Warabida, General Manager at Malmaison London
Responded Apr 17, 2023
Dear C-B_Helen, Thank you very much for taking the time to share your feedback regarding your recent stay with us. I am delighted to read that you have enjoyed your stay with us and that you found the team to helpful. We look forward to welcoming you back in the near future. Kind regards, Marie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed 2 nights. The room was large and had every comfort with a large TV. Huge bathroom with walk-in shower. It was spotless. I ate in the restaurant on the first night and the food and service were excellent. I had the haddock as a mains and sticky toffee pudding as dessert. Both were very tasty and well-presented. I only had the continental breakfast - fruit and yogurt - which was fine. It is worth bearing in mind that you will need your door key to operate the lift. All the staff were friendly and helpful and I would certainly stay again.
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Date of stay: March 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marie Warabida, General Manager at Malmaison London
Responded Mar 31, 2023
Dear Blundelltwo, Thank you very much for taking the time to share your feedbacks regarding your recent stay with us, these are important to us and will be shared with the team. I am delighted to read that you have enjoyed your full experience with us and hope to have the pleaseue to welcoming you back in the future. Kind regards, Marie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had dinner with my friends in the restaurant on Monday 13th after work. Wioleta greeted us, she was lovely, professional and so welcoming. The dinner was delicious, our server Jack was charming, sweet and made us laugh. The chocolate mousse was unbelievable! We had such a lovely evening, we can’t wait to come back!
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Date of stay: March 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marie Warabida, General Manager at Malmaison London
Responded Mar 20, 2023
Dear gemmabP2143JX, Thank you very much for taking the time to share your feedback regarding your recent dining experience with us, these are important to us. I am delighted to read that you have enjoyed your meal with us and we look forward to welcoming you back in the near future. Kind regards, Marie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a great evening at Malmaison London yesterday. Food was lovely, chocolate mousse was amazing and finished of the dinner perfectly. The staff (Wioleta and Jack) were friendly and attentive without intruding on friends catching up. We hope to be back soon.
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marie Warabida, General Manager at Malmaison London
Responded Mar 14, 2023
Dear suemR5307WK, Thank you very much for taking the time to share your feedbacks regarding your dining experience with us, these are important to the team and I. I am pleased to read that you enjoy your experience and found Wioleta and Jack attentive and friendly, your comments will be passed on to them which I am sure will make them happy. The team and I hope to be able to welcoming you back again in the near future. Kind regards, Marie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
How can there be such an oasis of calm nestled between the City of London and Soho . Well I can assure you that one does exist. Mal in London is a wonderful location for anything London based . The management and team are a delight and the service reminds me of how things can and should be. Well done and one other breakfast is great.
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Date of stay: March 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: Walk everywhere
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Marie Warabida, General Manager at Malmaison London
Responded Mar 14, 2023
Dear 924mrp, Thank you very much for taking the time to share your feedbacks regarding your recent stay with us, these are important the team and I. Please delighted to read that you have enjoyed your experience with us and look forward to seeing you again I hope in the near future. Kind regards, Marie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$222 - $410 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
malmaison london hotel london, malmaison hotel london, london malmaison hotel
LOCATION
United KingdomEnglandLondonClerkenwell / Islington
NUMBER OF ROOMS
97
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Claim Your ListingMALMAISON LONDON $163 ($̶1̶8̶6̶) - Updated 2023 Prices & Hotel Reviews - England
Frequently Asked Questions about Malmaison London
Which popular attractions are close to Malmaison London?
Nearby attractions include Hearts of London (0.3 miles), Houdini's Escape Room Experience Ltd - Lady Chastity's Reserve, Farringdon (0.1 miles), and Be At One Farringdon (0.03 miles).
What are some of the property amenities at Malmaison London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Malmaison London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Malmaison London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Malmaison London?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Malmaison London?
Conveniently located restaurants include Sushi Tetsu, Aprés Food Co., and Dans Le Noir ?.
Is Malmaison London located near the city center?
Yes, it is 0.2 miles away from the center of London.
Are any cleaning services offered at Malmaison London?
Yes, dry cleaning and laundry service are offered to guests.
Does Malmaison London offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Malmaison London?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Portuguese, and Japanese.
Are there any historical sites close to Malmaison London?
Many travelers enjoy visiting Churchill War Rooms (1.8 miles), Houses of Parliament (1.8 miles), and Tower of London (1.4 miles).