Malmaison London
2,053 reviews
#287 of 1,174 Hotels in London
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18-21 Charterhouse Square, London EC1M 6AH England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$233
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Full view
View all photos (890)890
Room & Suite (224)
Dining (112)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 10/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Malmaison London
Updated 10/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#287 of 1,174 hotels in London
Location
Cleanliness
Service
Value
Travelers' Choice
Everyone needs a place to lay their weary head. For travellers visiting London, Malmaison London is an excellent choice for rest and rejuvenation. Well-known for its romantic environment and proximity to great restaurants and attractions, Malmaison London makes it easy to enjoy the best of London. Malmaison London offers guests an array of room amenities including a flat screen TV, a minibar, air conditioning, and free wifi. The hotel offers 24 hour front desk, a concierge, and room service, to make your visit even more pleasant. Guests arriving by vehicle have access to paid public parking available nearby. Close to some of London's most popular landmarks, such as The View from The Shard (1.3 mi) and Tower of London (1.4 mi), Malmaison London is a great destination for tourists. KIDS EAT FOR FREE! At Chez Mal London, children under the age of 11 can enjoy Lunch or Dinner from the kids menu if dining with an adult . Please speak to our team for more information.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Nightclub / DJ
Car hire
Conference facilities
Banquet room
Baggage storage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Special diet menus
Taxi service
Meeting rooms
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
Iron
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Boutique
Languages Spoken
English, French, Spanish, Dutch and 6 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
229Restaurantswithin 0.3 miles
55Attractionswithin 0.3 miles
Contact
18-21 Charterhouse Square, London EC1M 6AH England
Getting there
BarbicanUnderground3 min
FarringdonUnderground5 min
Rental CarsSee rental cars from $28/day
2053Reviews27Q+A100Room tips
Reviews
Traveler rating
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- 59
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Popular mentions
This was a little treat to ourselves as we had a voucher with all covid cancellations, Very well located in a picturesque courtyard, checking in was easy, we splashed a little extra and went for a club room, it was a very good size nice seating area immaculately clean and full of the little touches a hotel of this price point come with. It did have a bit of quirky charm too it too. The bed was extremely comfy and led to a great night's sleep. We don't normally go for the hotel breakfast but as this was a treat we did, staff in the morning were great and helpful, self service continental was very well stock and wow actually found a hotel toaster that toasts and in good time too, the Eggs Royale were superb and my partners Full English looked great and she was very complimentary. Had a feeling they wouldn't have minded us staying there and enjoying more of it. No rushing at all. Very good experience, the staff friendly and helpful, lovely charm to the place, if we are in this area again I would certainly not hesitate staying here again.…
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Date of stay: July 2021Trip type: Traveled as a couple
Helpful
Response from Marie Warabida, General Manager at Malmaison London
Responded 3 days ago
Dear iainted, Thank you very much for taking the time to share your review regarding your latest stay at Malmaison London. The team and I are delighted to read that you enjoyed your stay with us and even tried our breakfast which is delicious ... We hope to be able to welcoming you back in the future. Kind regards, Marie
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ShawsTours2019 wrote a review Jul 2021
Northamptonshire, United Kingdom53 contributions14 helpful votes
We stayed here for a Friday night in Summer 2021, close to the end of the COVID 19 restrictions. The staff on the check in desk were friendly, helpful and approachable. We only had the room, no need for any meal bookings as we were heading out to explore places close by! This is not our first stay at a Mal, and it won’t be our last. I’ve even said we should only visit areas with a Mal hotel so we know what we are getting! The room was fantastic…clean, tidy and the bed was so comfortable! Considering the price being remarkably good for London (I’ve seen far far pricier hotels with awful rooms, no identity or atmosphere and basic decor etc) I love the fact that you get wonderful in room extras that are that little bit of luxury. The nespresso coffee of a morning is a lovely treat!…
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Date of stay: June 2021Trip type: Traveled as a couple
Helpful
Response from Marie Warabida, General Manager at Malmaison London
Responded 2 weeks ago
Dear Shaws Tour2019, Thank you very much for taking the time to share your feedbacks. The team and I are pleased that you enjoyed your stay with us and would consider visiting our other hotels where visiting the area ... I am sure you wont be disappointed Having say that we are hoping to be lucky enough to welcoming you back in the near future. Please keep safe and well for now. Kind regards, Marie
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Excellent service by amazing staff members Chris , Duke and Marie . So helpful constantly. Probably the nicest food aswell . Excellent starter , main and desserts. The breakfast was great too . Highly recommended and will definitely go back ! The room was so comfortable. 200% for kindness and service !
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Date of stay: July 2021Trip type: Traveled with friends
Helpful
Response from Marie Warabida, General Manager at Malmaison London
Responded 3 weeks ago
Dear Subohiabbas, Thank you very much for taking the time to share your feedback regarding your recent stay with us at Malmaison London. The team and I are very happy to read that you enjoyed your stay with us and more importantly that you will highly recommend us and will return to see us in the near future. Your comment will be passed be passed to Duke & Cris whom will be very happy to know that their hard work has been recognized. We will all look forward to welcoming you back in the near future. Kind regards, Marie.
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Thanks to all the staff who, despite the COVID restrictions, were professional and friendly, and made our stay on 12 July so enjoyable. Special mention to Chris who worked so hard to look after us in the restaurant. He was the sole waiter on duty and had so much to do to look after all of the guests, but did it with grace and warmth. Good to see Mal London getting back into the groove after such difficult times for the industry. We’ll be back soon! 😀
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Date of stay: July 2021Trip type: Traveled as a couple
Helpful
Response from Marie Warabida, General Manager at Malmaison London
Responded 3 weeks ago
Dear E3069DRpauld, Thank you very much for taking the time to share your feedback on your recent stay. I am delighted to read that you enjoyed your stay with and us, and to see the special mention about Cris whom no doubt will be pleased that his hard work didn't go unnoticed, thank you for him too. We are already looking forward to welcome you in the near future. Please keep safe until then. Kind regards, Marie
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We came to stay at Malmaison London a few weeks ago and had such a great stay. Marie couldn't of done more for us, accommodating our request for an upgrade. We stayed in a suite on the top floor and it was such a nice room, very clean and the staff were excellent. At breakfast, Jason was great, recommending us places to visit and the service was amazing! Will be returning.
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Date of stay: June 2021
Value
Service
Sleep Quality
Helpful
Response from Marie Warabida, General Manager at Malmaison London
Responded 3 weeks ago
Dear chantelehodson, Thank you very much for taking the time to share your feedback. The team and I are very happy to read that you enjoyed your stay with us. I will share your review with Jason who like myself will be delighted to know that his service has been recognized, thank you for him. We hope to be lucky to welcoming you back in the near future, please stay safe in the meantime. Kind regards, Marie
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PRICE RANGE
$142 - $329 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
malmaison london hotel london, malmaison hotel london, london malmaison hotel
LOCATION
United KingdomEnglandLondonClerkenwell / Islington
NUMBER OF ROOMS
97
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Claim Your Listing Frequently Asked Questions about Malmaison London
Which popular attractions are close to Malmaison London?
Nearby attractions include Hearts of London (0.3 miles), The Charterhouse (0.04 miles), and The Museum of the Order of St John (0.1 miles).
What are some of the property amenities at Malmaison London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Malmaison London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Malmaison London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Malmaison London?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Malmaison London?
Conveniently located restaurants include Sushi Tetsu, Aprés Food Co., and Beppe's Cafe.
Is Malmaison London located near the city center?
Yes, it is 0.2 miles away from the center of London.
Are any cleaning services offered at Malmaison London?
Yes, dry cleaning and laundry service are offered to guests.
Does Malmaison London offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Malmaison London?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Portuguese, and Japanese.
Are there any historical sites close to Malmaison London?
Many travelers enjoy visiting Churchill War Rooms (1.8 miles), Tower of London (1.4 miles), and Houses of Parliament (1.8 miles).