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Malmaison London

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#222 of 1,072 Hotels in London
Certificate of Excellence
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Malmaison London
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1,256 Reviews from our TripAdvisor Community

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Showing 1,218: English reviews
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Last minute catch up. Food was excellent and more plentiful than expected. Service was implacable and good value for money. Very quiet when we were there but didn't feel too bad at all. We had the last day of the summer menu which was superb.

Helpful?
Thank Chris T
Belfast, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hotel is lovely stayed on Sunday for 1 night. I got it for the great price of £55.00 (Offer on the website) great value for money, Malmaison do great offers would definitely recommend and would stay again. Loved the comfort and style of the room including quirky details.

Helpful?
1 Thank JulieJordan77
Ryde, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Fantastic!!!! We were attending a wedding on the day we arrived. The hotel let us book in 3 hours early so we could get ready. The room was stunning with everything we needed and more. The location of the hotel was great for getting around London. Would defiantly come back.

Helpful?
1 Thank hinklers
Malmaison L, General Manager at Malmaison London, responded to this review

Dear hinklers, Wow - what a fantastic review!! Thank you for taking the time to review your stay. We are delighted to hear you enjoyed all aspects of your stay, we do hope there were no sore heads in the morning. Please feel free to contact reception.london@malmaison.com for any future bookings. Kindest Regards More 

Newbury, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

This is my first time at this hotel and I found the staff are the most friendly people. They are great and helpfully in all areas even helping me out with a phone charger as I left mine at home. Would use this place again if in this part of town

Helpful?
1 Thank Steve H
Malmaison L, General Manager at Malmaison London, responded to this review

Dear Steve H, Thank you for such a fantastic review. I am deligthed to hear my team here were as helpful as ever. We certainly look forward to welcoming you back again soon. Kindest Regards More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic room, mini apartment really. Great and helpful staff, who went above and beyond for us. Location was great... many pubs and restaurants within walking distance. London Bridge and Thames is a 20 minute walk.

Helpful?
1 Thank Jean G
Malmaison L, General Manager at Malmaison London, responded to this review

Dear Jean G, Thank you for the 5* review of your recent stay with us. I am delighted to hear you enjoyed all apects of your stay, especially our team, and the local area. We look forward to welcoming you back again soon. Kindest Regards More 

Ascot, United Kingdom
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for one night for my birthday surprise booked by my partner. Finding it was easy and so was parking, as they have there own parking for £30 a night although I think on the other side of the car park it was only £20. Hotel outside is beautiful, check in was easy and we were showed to... More 

Helpful?
1 Thank blondebombshell459
Malmaison L, General Manager at Malmaison London, responded to this review

Dear blondebombshell459, Thank you for taking the time to review your recent stay with us here at Mal London! We are delighted to hear you chose us to celebrate your birthday, and took advantage of one of many great offers we have running throughout our F&B areas. We do hope Mal London continue to be your location of choice for... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Fire alarm went off twice in the night, windows are poorly sound insulated, curtains dont cover windows, bathroom cleanliness terrible - see photo. I do not recommend if you need a good nights sleep. If you get an ultra cheap deal and you dont have to worry too much about sleep quality, it may still be worth a try.

Helpful?
1 Thank Ben B
Malmaison L, General Manager at Malmaison London, responded to this review

Dear Ben B, Thank you for taking the time yo review your stay. If I could you to contact our Front of House Manager on fohmgr.london@malmaison.com, we would love to discuss your stay with you directly. We look forward to hearing from you. Kindest Regards More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I enjoyed it all i believe I was 6months pregnant at the time. We had a beautiful room spacious and well laid out. Bed was Oh My GOSH best Bed EVER I honestly didnt want to leave. Bar was lovely n dinner was nice they had cinnamon ice cream n made my night😍*happiest women on the planet* For what i... More 

Helpful?
1 Thank Elayna S
Malmaison L, General Manager at Malmaison London, responded to this review

Dear Elayna S, Thank you for such a fantastic review. I am delighted to hear you had such a great stay. Next time you stay, may I suggest you have breakfast in bed, so you can enjoy it even longer!! We look forward to seeing you again soon. Kindest Regards More 

London, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

A generally pretty awful experience from start to finish. This product, the whole Malmaison experience, feels tired in execution as well as conceptually after all these years. And they have the cheek to charge for a two night stay on arrival. I can’t think of another hotel that does this, making you feel like a criminal who may try to... More 

Helpful?
1 Thank LunchingSwede
Malmaison L, General Manager at Malmaison London, responded to this review

Dear LunchingSwede, Thank you for taking the time to review your stay. I am disappointed to hear of your experience, Malmaison as a group take payment on arrival rather than at the time of booking. I apologise to hear of the confusion with payment, I am concerned to hear you were asked to pay for brekafast on arrival, this is... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Beautiful hotel, we had it at a bargain price too. Would 100% recommend, lovely lobby, rooms and bar. I couldnt find anything to complain about, would stay here again if the price was right! Easy access to tube stations too.

Helpful?
Thank Craig H
Malmaison L, General Manager at Malmaison London, responded to this review

Dear Craig H, Thank you for your 5* review. I am deligthed to hear that everything was to our usualy high standard, and that you will choose to book with us again. We look forward to seeing you again soon. Kindest Regards More 

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Staying in Clerkenwell

Neighborhood Profile
Clerkenwell
Owing to its proximity to Smithfield Market – the site of an ancient meat market which remains in operation today – Clerkenwell boasts a plethora of globally renowned restaurants, fabulous local eateries, and some of London's favorite pubs. This isn't merely a focal point for all things foodie though. Spend enough time wondering through the area's maze of streets and you might become accustomed to the litany of slinky models passing between Clerkenwell's handful of fashion houses. Far outnumbering the models are craftspeople and designers, many of them are more than happy to welcome visitors into their studios and showrooms.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge

Additional Information about Malmaison London

Address: 18-21 Charterhouse Square, London EC1M 6AH, England
Location: United Kingdom > England > London > Clerkenwell
Price Range: $180 - $439 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison London 4*
Number of rooms: 97
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Also Known As:
Malmaison London Hotel London
Malmaison Hotel London
London Malmaison Hotel
Malmaison London England
Hotel Style:
#170 Luxury Hotel in London
#186 Romantic Hotel in London
#197 Family Hotel in London
#268 Business Hotel in London
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