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Malmaison London

1,591 reviews
#223 of 1,076 Hotels in London
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Traveler (476)
Room & Suite (177)
Dining (75)
Overview
  • Excellent51%
  • Very good30%
  • Average14%
  • Poor3%
  • Terrible2%
Travelers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,591)Write a Review
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Show reviews that mention
All reviewscharterhouse squarebarbican tube stationsmithfield marketquiet squareclub roomlovely hotelst paulsmini barbuilding workwalk in showerstandard roomreception staffgreat showercooked breakfastcoffee machinefantastic staylovely room
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1 - 5 of 1,537 reviews
Reviewed yesterday via mobile

My boyfriend and I came in for a Sunday roast 4 course meal. The food was gorgeous (wow the appetiser buffet is a thing of dreams), the service was fab and the experience in general was delicious. The sticky toffee pudding is unreal!!! Couldn’t recommend...More

1  Thank florencereeveswhite
Reviewed yesterday

On Sunday we celebrated a special birthday at Malmaison London with a Champagne Sunday Lunch voucher and had a throughly enjoyable time. The food was delicious and plentiful as usual and the staff were most attentive. We will definitely be returning soon!

1  Thank MaryPBLKL
Reviewed 5 days ago

We had a 90th birthday celebration here,with afternoon tea for 17 in a private room. The setting was excellent, as was the afternoon tea (more like a mini banquet). The staff were brilliant especially Monica and the manager Hamid. Could not fault the experience.

Thank 131Wendy
Response from Stephanie S, General Manager at Malmaison LondonResponded 4 days ago

Dear 131Wendy Thank you so much for your lovely feedback. I am delighted that you enjoyed your 90th Birthday celebration at Malmaison London. I will certainly pass your feedback to both Hamid and Monica. We hope to see you soon. Kind regards Stephanie - GM

Reviewed 6 days ago via mobile

My wife and I stay at Malmaison London on a 3 day Xmas package. From the moment we arrived the customer service was excellent. Stephanie, the manager came out to greet us with Mulled Wine and Mince Pies, and the 3 days continued in that...More

Thank Paul B
Response from Stephanie S, General Manager at Malmaison LondonResponded 4 days ago

Dear Paul and Sue Thank you so much for your feedback, I am so pleased that you enjoyed your 3 day Christmas Package. Myself and the team really enjoyed looking after you, I am so very pleased that you have noted our attentive and friendly...More

Reviewed 6 days ago via mobile

Myself and my husband came to the hotel for our anniversary. We thought the hotel was lovely, food was great and location was even better! All the staff was very welcoming and very helpful even right down to which wine to try hehe!More

1  Thank Ladam29
Response from Stephanie S, General Manager at Malmaison LondonResponded 6 days ago

Dear Ladam29 Thank you for taking the time to share your feedback regarding your recent anniversary celebration. I am delighted to read that we exceeded your expectation and you enjoyed our convenient location and attentive service. I will certainly share this fantastic feedback with the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
$145 - $339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#166 Luxury Hotel in London
#184 Romantic Hotel in London
#266 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$145 - $339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#166 Luxury Hotel in London
#184 Romantic Hotel in London
#266 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (476)
Room & Suite (177)
Dining (75)
Pool & Beach (1)
Hotel & Grounds (333)
Bathroom (37)
Business Center & Event Rooms (4)
Nearby
Clerkenwell
Owing to its proximity to Smithfield Market – the site
of an ancient meat market which remains in operation
today – Clerkenwell boasts a plethora of globally
renowned restaurants, fabulous local eateries, and
some of London's favorite pubs. This isn't merely a
focal point for all things foodie though. Spend enough
time wondering through the area's maze of streets and
you might become accustomed to the litany of slinky
...More
Questions & Answers
Ask a question
Woodhar
October 12, 2017|
AnswerShow all 4 answers
Response from Stephanie S | Property representative |
There is not building works in front of the hotel. The Charterhouse Gardens are looking very lovely.
1
Vote
Lisa M
November 30, 2016|
AnswerShow all 3 answers
Response from Stephanie S | Property representative |
Yes we have a limited number of connecting rooms. Stephanie - GM
0
Votes
taylorc27
June 8, 2016|
AnswerShow all 3 answers
Response from Stephanie S | Property representative |
Yes there are interconnecting to this property.
0
Votes
Room Tips
"The better rooms have better coffee machines"
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"Higher floors quieter, as active restaurant downstairs"
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"Upgrade for space, if you can."
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"Ask where building work is taking place"
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