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Malmaison London

#218 of 1,070 Hotels in London
Certificate of Excellence
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Malmaison London
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1,231 Reviews from our TripAdvisor Community

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Showing 1,194: English reviews
Swindon, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The facilities and cleanliness met all expections. For us the main asset of the hotel was the staff. All staff were courteous,friendly and helpful. We walked to a show at Sadlers Wells and this choice of location was important for us. There are currently some building works close to the hotel but this did not detract from our pleasant stay.

Helpful?
Thank jaubreyjones
Liversedge, United Kingdom
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stay here for 2 nights for a short break to London. Check in was smooth and even though there was a slight language barrier (provably my Yorkshire accent) the gentleman on reception was very apologetic. The room was perfect and everything was topped up and cleaned on both nights. We were pleasantly surprised to receive a free room upgrade and... More 

Helpful?
Thank Alex F
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

All 8 of us really enjoyed our afternoon tea. It was a Friday afternoon and the place was almost empty so we had the best table and could be as noisy as we liked. The food was great quality, the staff were friendly and joined in with our silliness and it was beautifully decorated. Thoroughly recommend, great value for money!

Helpful?
Thank aniella-francesca
1 review
3 of 5 stars Reviewed 5 days ago NEW via mobile

Recently visited for a lovely birthday treat..sadly failed to tell us that we are facing a noisy building site and that the beautiful gardens are under major construction..assured by staff that no building work is undertaken at weekends ..not the case .woken at 6am by workmen/security arriving .... After a long day of sightseeing decided to return to hotel and... More 

Helpful?
Thank Jaqui B
Royal Tunbridge Wells, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW via mobile

Me and my boyfriend stayed in the Malmaison whilst using his red letter day out in London. Whilst the dinner at the Savoy had some unexpected costs putting us down quite a lot of money during the day anyway, the prices within the Malmaison were also quite high so we ended getting just a light bite of sweet potato fries... More 

Helpful?
Thank katy_louise48
London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

had a voucher for a four course lunch for four people. When we arrived explained that there was only three of us for lunch and could we use the other persons entitlement for drinks, sadly we couldn't but they did offer us all a glass of Prosecco each on the house which was nice of them. Food was absolutely amazing,... More 

Helpful?
Thank Aliangel46
Hampshire, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Pre-booked and pre-paid for 2 double rooms. Arrived at 10am and checked bags in. Advised rooms ready at 3pm. Didn't return to hotel til approx 7.30pm and had to wait for a room to be allocated as they didn't have any clean rooms. Said it was our fault as we hadn't checked in at 3pm despite having paid for the... More 

Helpful?
Thank Andrew B
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

I've commented about the odd decor before , it's just not to our taste., see pictures . We first visited the Malmaison 10 years ago & have stayed numerous times. This time was quite disappointing .. Parking costs £30, you can park in the square for £10 less Room service we had to send burger back we said no bacon... More 

Helpful?
Thank Jo W
Weston Super Mare, United Kingdom
Level Contributor
74 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Malmaison lived up to it's brand reputation here and I had a very comfortable stay. Small things 'niggles' prevent me from rating any higher as I think it's these small items that make good hotels - outstanding. Firstly, the lack of a shaving mirror was very frustrating and secondly despite staying three nights the tea & coffee & milk was... More 

Helpful?
Thank Paul W
Northamptonshire, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We are regulars at the Malmaison chain and have now stayed at 7 of them across the Country. The London hotel is right up there in all aspects. As we were there early in the morning they allowed us to leave our bags and when we did check in later in the day we received a complimentary upgrade for free... More 

Helpful?
Thank James R
Malmaison L, General Manager at Malmaison London, responded to this review

Dear James R, Thank you for such a fantastic review! We are delighted to hear you enjoyed all aspects of your stay with us. We really do hope to welcome you back to Mal London, again soon. Kindest Regards. More 

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Staying in Clerkenwell

Neighborhood Profile
Clerkenwell
Owing to its proximity to Smithfield Market – the site of an ancient meat market which remains in operation today – Clerkenwell boasts a plethora of globally renowned restaurants, fabulous local eateries, and some of London's favorite pubs. This isn't merely a focal point for all things foodie though. Spend enough time wondering through the area's maze of streets and you might become accustomed to the litany of slinky models passing between Clerkenwell's handful of fashion houses. Far outnumbering the models are craftspeople and designers, many of them are more than happy to welcome visitors into their studios and showrooms.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge

Additional Information about Malmaison London

Address: 18-21 Charterhouse Square, London EC1M 6AH, England
Location: United Kingdom > England > London > Clerkenwell
Price Range: $173 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison London 4*
Number of rooms: 97
Reservation Options:
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Also Known As:
Malmaison London Hotel London
Malmaison Hotel London
London Malmaison Hotel
Malmaison London England
Hotel Style:
#166 Luxury Hotel in London
#186 Romantic Hotel in London
#197 Family Hotel in London
#268 Business Hotel in London
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