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Malmaison London

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Traveler (798)
Room & Suite (340)
Dining (148)
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About

#193 of 1,131 hotels in London
Location
4.3
Cleanliness
4.5
Service
4.2
Value
3.9
Travelers' Choice
Everyone needs a place to lay their weary head. For travellers visiting London, Malmaison London is an excellent choice for rest and rejuvenation. Well-known for its romantic environment and proximity to great restaurants and attractions, Malmaison London makes it easy to enjoy the best of London. Malmaison London offers guests an array of room amenities including a flat screen TV, a minibar, air conditioning, and free wifi. The hotel offers 24 hour front desk, a concierge, and room service, to make your visit even more pleasant. Guests arriving by vehicle have access to paid public parking available nearby. Close to some of London's most popular landmarks, such as The View from The Shard (1.3 mi) and Tower of London (1.4 mi), Malmaison London is a great destination for tourists. KIDS EAT FOR FREE! At Chez Mal London, children under the age of 11 can enjoy Lunch or Dinner from the kids menu if dining with an adult . Please speak to our team for more information.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Nightclub / DJ
Highchairs available
Car hire
Conference facilities
Banquet room
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Special diet menus
Taxi service
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
Iron
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Trendy
Park View
Languages Spoken
English, French, Spanish, Dutch and 6 more
4.0
4.0 of 5 bubbles2,249 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Malmaison London emerges as a tranquil oasis highly acclaimed for its prime location with easy access to local attractions and transport. A haven of cleanliness, guests have lauded the pristine conditions of rooms and showers. The hotel's ambiance resonates with sophistication, offering a peaceful retreat with modern flourishes. While some have raised issues with pricing, the value proposition is reinforced by a comprehensive breakfast and exceptional service, albeit occasional inconsistencies. The comfortable and stylishly adorned rooms, paired with top-notch amenities, round out the praise, making it a popular choice among discerning travelers.
Location
Convenient
Atmosphere
Sophisticated
Rooms
Comfortable
Value
Satisfying
Cleanliness
Immaculate
Service
Attentive
Amenities
Well-appointed
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2,249Reviews28Q+A100Room tips
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Tansypinkgerbil wrote a review Today
2 contributions
The welcome we received from Victor was second to none. He was so friendly and helpful. It was our friends birthday so they upgraded our rooms - fantastic! The rooms were very clean and the beds were big and comfortable. The bathroom had a large powerful shower and lovely shower gel etc. big fluffy clean towels too. The surroundings are very quiet so we all got a good nights sleep. A fridge in the room would have made the stay even better.
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Date of stay: April 2024
Value
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Location
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Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Van Hoorde F wrote a review Today
1 contribution
In March 2024 we stayed for the third time at the Malmaison hotel at Charterhouse Suare in London. Malmaison is our favorite Hotel in London, not only for its quiet location next to the park and the Charterhouse historic complex but also for its proximity to the Barbicon metro station, but you can also reach many famous places on foot. But the main reason why we keep returning to the Malmaison Hotel is the friendly welcome and all the hotel staff, from the general manager Marie to the breakfast manager Ahmed and the women who clean the rooms. We were in London because we were celebrating our 50th wedding anniversary. On this day, the employees decorated our room beautiful and put a bottle of prosecco in the cooling bucket with snacks and a card with congratulations. That was a real surprise for us that we will never forget. Thanks to all the hotel staff.
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Date of stay: March 2024
Value
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Location
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Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ozzie wrote a review Yesterday
9 contributions
Fabulous stay at Malmaison London. Beautiful boutique hotel in stunning tucked away location. Staff are excellent at reception and at their restaurant Chez Mal. We ate at the restaurant and the food was very good. Highly recommend this lovely hotel.
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Anne R wrote a review Apr 12
2 contributions
Bathroom fan stayed on all night and kept me awake. Nobody available to fix it, evidently. Was offered change of room but I was just too exhausted to move. Stools in room instead of chairs - not comfortable at all. At least the curtains blotted out the light from the street lamps.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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celine wrote a review Apr 8
2 contributions
À Charming and peaceful place with character (not so easy in London!) . The perfect location if coming from / leaving to Saint Pancras. 3 min walk from Barbican and 8 min from Saint Paul. and last but not least, a welcoming and friendly team to take care about you!
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marie Warabida, General Manager at Malmaison London
Responded 3 days ago
Dear c-montrouge, Thank you very much for taking the time to share your feedbacks regarding your recent stay with us, these are important to us and will be shared with the team. I am delighted to read that you have enjoyed your stay with us and we all look forward to wlecoming you back in the near future. Kind regards, Marie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Adventure62 wrote a review Apr 8
1 contribution
The hotel is very nice. The staff is polite, and the location is great. The only drawback is our room and my son’s room had no draws. When I inquired at the front desk, I was told the draws should be in the closet. It seems to me an easy fix. If their were draws I would have given the hotel 5 stars.
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marie Warabida, General Manager at Malmaison London
Responded 3 days ago
Dear Park50c, Thank you very much for taking the time to share your feebacks regarding your recent stay with us, these are important to us and will be shared with the team. I am pleased to read hat you have enjoyed your stay, the location and found the staff to be polite. I am sorry that the lack of draws affected your stay with us but sadly this isnt something we were able to provide as our wardrobe are built with shelves rather than draws. Once again thank you very much for your feedbacks. Kind regards, Marie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kelly A wrote a review Apr 7
5 contributions1 helpful vote
Just returned from a stay at the hotel. What an amazing experience. Staff were excellent, location amazing. Great for underground. Stayed in a club deluxe which is worth the upgrade. Bed was one of the most comfiest I’ve ever slept in. Will definitely be my first choice of hotel when I’m in London.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marie Warabida, General Manager at Malmaison London
Responded 1 week ago
Dear Z6423LJkellya, Thank you very much for taking the time to share your feedback following on from your recent stay with us, these are important to me and will be shared with the team. I am delighted to read that you have enjoyed your stay with us, and had a great night sleep. The team and I hope to be able to welcoming you back in the near future. Kind regards, Marie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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markh2311 wrote a review Apr 6
Eastbourne, United Kingdom2 contributions
Set on Charterhouse Square, the hotel is in a lovely position. We enjoyed good service from friendly staff. The food in the restaurant was delicious. We stayed in a beautiful room, very spacious for London, comfy bed. An amazing stay, we will happily return.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marie Warabida, General Manager at Malmaison London
Responded 1 week ago
Dear markhatton100, Thank you very much for taking the time to share your feedbacks, these are important to us and will be shared with the team. I am delighted to read that you have enjoyed your experience with us and found the food to be delicious. The team and I look forward to welcoming you back when next in London. Kind regards, Marie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Camper26754333159 wrote a review Apr 6
Bristol, United Kingdom2 contributions
Victor & Francesca on reception made us immediately welcome at the hotel and made check in a good experience. Rooms were great and breakfast was very good with a great selection. Overall I could not fault the hotel, the staff attention and friendliness were excellent.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marie Warabida, General Manager at Malmaison London
Responded 1 week ago
Dear Camper26754333159, Thank you very much for taking the time to share your feedbacks regarding your recent stay with us, these are important to us and will be shared with the team. I am delighted to read that you have enjoyed your stay with us and approciated Victor & Fran's welcome. The team and I look forward to welcoming you back in the near future. Kind regards, Marie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paul N wrote a review Apr 6
Dublin, Dublin, Ireland6 contributions4 helpful votes
The hotel location is perfect close to underground and buses, however that is about the best thing i can say about this hotel , booking in they require deposite no problem they only accept credit cards not debt cards, room was cleaned once during 3 night stay , any time we went to bar located downstairs had to go looking for server or go back to reception to get them to find server , breakfast was included in our package just aswell as would not be paying the £25 that they sell if for it was just basic nothing special , the impression i get from the staff is they are just going through the motions doing there job, no motivation there, although the people themselves are lovely i would put this down to bad mamagement example being they had 1/2 price steak night on the Thursday not once was this said by any of the staff just leaflets left on table the promotion was not pushed , the decor of the hotel is nice and as i said location brilliant however for the price we paid for 3 nights (wed to Sat) £750 this hotel was not worth it and would not reccomend it
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Date of stay: March 2024
Value
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Trip type: Traveled as a couple
Room Tip: look for alternative accomadation
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marie Warabida, General Manager at Malmaison London
Responded 1 week ago
Dear 638PaulN, Thank you very much for taking the time to share your feedbacks regarding your recent stay with us, these are very important to us and wil be shared with the team. I am sorry to read that we were not able to meet your expectations whilst staying with us, please be assured that your comments will be investigated with the team and trainig will be re-isused in terms of communcating the offers available to the guests, with regards to the eco cleaning I will myself investigate as this is something that is been discussed during check in but only added on client approval. Once again do accept my apolgy for our shortfall in service. Kind regards, Marie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$215 - $366 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
malmaison london hotel london, malmaison hotel london, london malmaison hotel
LOCATION
United KingdomEnglandLondonClerkenwell / Islington
NUMBER OF ROOMS
97
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MALMAISON LONDON $163 ($̶1̶8̶6̶) - Updated 2024 Prices & Hotel Reviews - England

Frequently Asked Questions about Malmaison London
Which popular attractions are close to Malmaison London?
Nearby attractions include Houdini's Escape Room Experience Ltd - Lady Chastity's Reserve, Farringdon (0.1 miles), Hearts of London (0.3 miles), and Be At One Farringdon (0.03 miles).
What are some of the property amenities at Malmaison London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Malmaison London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Malmaison London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Malmaison London?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Malmaison London?
Conveniently located restaurants include Sushi Tetsu, Altonapoli Italian Restaurant And Bar, and Dans Le Noir ?.
Is Malmaison London located near the city center?
Yes, it is 0.2 miles away from the center of London.
Are any cleaning services offered at Malmaison London?
Yes, dry cleaning and laundry service are offered to guests.
Does Malmaison London offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Malmaison London?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Portuguese, and Japanese.
Are there any historical sites close to Malmaison London?
Many travelers enjoy visiting Houses of Parliament (1.8 miles), Tower of London (1.4 miles), and Churchill War Rooms (1.8 miles).