NATIVE TOWER HILL

I really wanted to like this place. I really did. But too much went wrong for me to like it. I’ll start with the positives. Location couldn’t have been stronger. There were also single yellow lines where we could park right outside. The receptionist I spoke to at the London Bridge branch was wonderful and truly helpful. That’s probably about it. Now for the bad. Every other person I spoke to on the phone was either rude, defensive or useless. The flat wasn’t in spotless condition, there were some half used onions in the drawer that had been left there. Fridge/oven are tiny and the oven is over complicated in terms of how to use. COLD WATER! With no clear instructions on how to get hot water. Poor WiFi. Enough said. Check in instructions/communication could have been stronger to avoid me having to call up on a saturday to try and get help (although as mentioned above London Bridge receptionist was truly helpful). Overzealous and aggressive security barged in accusing us of throwing a party and kicked everybody out at a dangerous time of the night. Pathetic from them and they were acting like children refusing to have a conversation. One in particular (didn’t catch his name) gave the rest a bad name. Would not recommend I’m sure there are better places in London. …

Date of stay: July 2020Trip type: Traveled as a couple

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Response from Tanya Strutt, General Manager at Native Tower Hill

Responded Oct 2, 2020

Hello Gregoryo, Thank you for your time to leave us your feedback. I am really sorry to hear that you experience issues with some of our facilities in our apartment. The security staff is not our direct staff I will raise the concerns about their customer service to their management. We do appreciate all guest's comments as it helps us to improve our product and standards. Kind regards, Tanya

Bal W wrote a review Oct 2019

2 contributions

Superb Stay

We had a great experience staying at Native Tower Hill. Few minutes walk from the local tube station, easy to find, simple check-in and great that there was a lift as our room was on the 4th floor! Room was clean, well presented with all the amenities required to make it a comfortable stay. Will be using Native again soon.

Date of stay: October 2019Trip type: Traveled as a couple

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Response from Tanya Strutt, General Manager at Native Tower Hill

Responded Oct 2, 2020

Hello there, What a great feedback, thank you very much. I am really pleased that you enjoyed your stay, location & the facilities that we provide in all our properties. Hope that you will stay with us in the future. Kind regards, Tanya

Stella wrote a review Jun 2019

1 contribution

Nice rooms - some problems!

I stayed for two days on a business trip. The room was great (although I did not have the advertised view ;)) and clean and the access to the hotel was easy. There was a big construction site next door which was relatively loud but it was okay. When I tried to use the oven to reheat a pizza it was terrible news! The oven turned itself off every few minutes and the "emergency" phone number I called several times was not reachable! It was not an emergency but I was happy that it wasn't. No one picked up and NO ONE GOT BACK TO ME EVEN AFTER I LEFT MESSAGES! After two hours the oven suddenly worked out of the blue and although it was turned off but wouldn't turn off again so I had to use the main switch. Haunted? ;) There were some other questions I had but no one picked the phone up ever and there is no front desk or anyone in the building you can talk to. That is horrible service.…

Date of stay: June 2019

Value

Rooms

Service

Trip type: Traveled on business

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Response from Tanya Strutt, General Manager at Native Tower Hill

Responded Oct 2, 2020

Hello there, I am really sorry to hear that you have experienced issues with the oven, we do check all appliances on regular basis. I do apologise for the inconvenience with contacting us during your stay, we do have 24 hrs emergency number, we provide the details for our messaging service within the check in materials. Thank you for your feedback, we do appreciate all guest's comments as it helps us to improve our product and our standards. Kind regards, Tanya

Gary P wrote a review May 2019

Nottingham, United Kingdom61 contributions35 helpful votes

Great stay, great accommodation and location.

We have just returned from a three night break and very much enjoyed our stay. Apartment was really good and in a great location. Very clean,comfortable and secure, this was our first time in an apartment but it definitely will not be our last after this very nice experience. Many thanks, look forwards to using you again.

Date of stay: May 2019

Value

Location

Service

Trip type: Traveled as a couple

1 Helpful vote

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Response from Tanya Strutt, General Manager at Native Tower Hill

Responded Oct 2, 2020

Hello Gary, I am really happy that you liked our accommodation and had a great experience. Thank you for your time to write a feedback. Hope to see you back in one of our properties! Kind regards, Tanya

Maximilian G wrote a review Apr 2019

Stockholm, Sweden5 contributions7 helpful votes

Everything perfect

We had a great stay, the appartment was wonderful. Nice and clean. Check-in and check-out without any problems. Really quiet, nice view over the city of London on the 7th floor and the kitchen was well prepared!

Date of stay: April 2019Trip type: Traveled as a couple

2 Helpful votes

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Response from Tanya Strutt, General Manager at Native Tower Hill

Responded Oct 2, 2020

Hello Maximilian, I am delighted that you had an great stay with us and you really enjoyed the comfort of the apartment. It was good to see that you also found all the amenities in your apartment useful.. We do appreciate all guest's comments as it helps us to improve our product and standards and having such a great comment from you is such a reward for us. I hope you will visit our properties again. Kind regards, Tanya

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PRICE RANGE

$131 - $267 (Based on Average Rates for a Standard Room)

FORMERLY KNOWN AS

Bridgestreet India Street

LOCATION

United KingdomEnglandLondonCity of London

NUMBER OF ROOMS

14

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Frequently Asked Questions about Native Tower Hill

Which popular attractions are close to Native Tower Hill?

Nearby attractions include Axeperience (0.09 miles), Jeff Wayne's The War of The Worlds: The Immersive Experience (0.1 miles), and Ceremony of the Keys (0.2 miles).

See all nearby attractions.

What are some of the property amenities at Native Tower Hill?

Some of the more popular amenities offered include free wifi, self serve laundry, and paid public parking nearby.

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Which room amenities are available at Native Tower Hill?

Top room amenities include a kitchenette, air conditioning, and a flat screen TV.

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Is parking available at Native Tower Hill?

Yes, paid public parking nearby is available to guests.

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What are some restaurants close to Native Tower Hill?

Conveniently located restaurants include Nora Cafe, Pizza Union Aldgate, and Yuu Kitchen.