I really wanted to like this place. I really did. But too much went wrong for me to like it. I’ll start with the positives. Location couldn’t have been stronger. There were also single yellow lines where we could park right outside. The receptionist I spoke to at the London Bridge branch was wonderful and truly helpful. That’s probably about it. Now for the bad. Every other person I spoke to on the phone was either rude, defensive or useless. The flat wasn’t in spotless condition, there were some half used onions in the drawer that had been left there. Fridge/oven are tiny and the oven is over complicated in terms of how to use. COLD WATER! With no clear instructions on how to get hot water. Poor WiFi. Enough said. Check in instructions/communication could have been stronger to avoid me having to call up on a saturday to try and get help (although as mentioned above London Bridge receptionist was truly helpful). Overzealous and aggressive security barged in accusing us of throwing a party and kicked everybody out at a dangerous time of the night. Pathetic from them and they were acting like children refusing to have a conversation. One in particular (didn’t catch his name) gave the rest a bad name. Would not recommend I’m sure there are better places in London. …
We had a great experience staying at Native Tower Hill. Few minutes walk from the local tube station, easy to find, simple check-in and great that there was a lift as our room was on the 4th floor! Room was clean, well presented with all the amenities required to make it a comfortable stay. Will be using Native again soon.
I stayed for two days on a business trip. The room was great (although I did not have the advertised view ;)) and clean and the access to the hotel was easy. There was a big construction site next door which was relatively loud but it was okay. When I tried to use the oven to reheat a pizza it was terrible news! The oven turned itself off every few minutes and the "emergency" phone number I called several times was not reachable! It was not an emergency but I was happy that it wasn't. No one picked up and NO ONE GOT BACK TO ME EVEN AFTER I LEFT MESSAGES! After two hours the oven suddenly worked out of the blue and although it was turned off but wouldn't turn off again so I had to use the main switch. Haunted? ;) There were some other questions I had but no one picked the phone up ever and there is no front desk or anyone in the building you can talk to. That is horrible service.…
We have just returned from a three night break and very much enjoyed our stay. Apartment was really good and in a great location. Very clean,comfortable and secure, this was our first time in an apartment but it definitely will not be our last after this very nice experience. Many thanks, look forwards to using you again.
We had a great stay, the appartment was wonderful. Nice and clean. Check-in and check-out without any problems. Really quiet, nice view over the city of London on the 7th floor and the kitchen was well prepared!
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