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Crowne Plaza London - Docklands

#265 of 1,066 Hotels in London
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Western Gateway | Royal Victoria Dock, London E16 1AL, England
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Crowne Plaza London - Docklands
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1,625 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza London - Docklands
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Showing 1,528: English reviews
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 14, 2014

This is a very nice hotel - up to date, clean, and a great location. While all that IS good, it's the staff that sets this property apart from others. They are fantastic! Bend-over-backward to make it right and keep you happy type of fantastic. Thank you George! You made our 5 night stay very enjoyable! A short walk around... More 

Helpful?
Thank 974kathleene
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Guest Thank you for taking the time to write a review regarding your last stay at the Crowne Plaza London Docklands. I am very glad to know that you were satisfied with hotel quality specially the spotlessness of the rooms, our restaurant and the location of the hotel. I am also extremely happy to know that you found our... More 

Tel Aviv, Israel
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 14, 2014

Don't be intimidated by the distance from LHR, public transportation is very convenient and if you're lucky to be flying through London City Airport instead, it's very closeby. The check-in was easy, thanks to the friendly and helpful Blanca. The concierge (I'm sorry I don't know his name, the guy with the tall hair!) showed us exactly where everything was,... More 

Helpful?
Thank Danidina
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Guest, Thank you for taking the time to post your review, I am delighted to know that overall you have enjoyed your stay with us. We do indeed have a great location to the O2 Arena from where you can use the DLR service to go to strait to City Airport and the view are indeed amazing from the... More 

Deal, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 12, 2014

We stayed in this hotel for almost a week - we found the rooms were very well equipped and clean, the bed particularly comfortable, we slept so well !!! The staff is welcoming and helpful, Samantha in the dining room is a star!

Helpful?
1 Thank Anna T
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Guest, Thank you very much for taking time to leave such encouraging feedback about your recent stay with us. I am so pleased that you have had a wonderful stay at The Crowne Plaza London Docklands and you were impressed with our services. Your kind words about the service and the facilities are much appreciated and I look forward... More 

2 reviews
4 of 5 stars Reviewed September 10, 2014

A coworker and I had just arrived to London after a long trip and we were looking for somewhere to get a good meal. The Docklands Bar and Grill was great! I had the chicken, she had the salmon and both dishes were delicious. Rubin was our server and he was attentive and very nice! I must say-Service was awesome... More 

Helpful?
Thank LilySoCal
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Guest, I would like to thank you for taking the time to review your last visit to The Docklands Bar and Grill Restaurant at the Crowne Plaza London Docklands. We are delighted to hear you loved the food and that you appreciated the quality of our service given. I would love to have the pleasure to welcoming you again... More 

Brighton, United Kingdom
Level Contributor
232 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed September 9, 2014

Nicely equipped hotel in a good location - the hotel is undergoing a refurbishment programme floor by floor and the newly decorated rooms are fine. Check in is pretty good and because our room was not ready when we turned up at 2:15pm we were upgraded to a river view room - very nice! This room had two large beds... More 

Helpful?
Thank tonyinbrighton
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Guest I would like to thank you for taking the time to write a review about your last stay at the Crowne Plaza London Docklands. I am extremely happy that you had a nice time and that you enjoyed every aspect of the hotel. It is great to know that you were satisfied with the size and the comfort... More 

Frankfurt, Germany
Level Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed September 9, 2014

my company tend to book this hotel for our over night business trips to london.. its close to london city airport and a quick cab ride into the city... its clean, stylish and a very modern hotel and rooms with all the things you will need for a comfortable stay for a few days. and you get free wifi too..breakfest... More 

Helpful?
Thank fletch305
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Reviewer, Thank you for your feedback regarding your recent stay with us at the Crowne Plaza London - Docklands. Thank you for share your experience with us. It was great to read that you enjoyed your stay, service and facilities. I look forward welcoming you back to the hotel when visiting the area again in the near future. Kind... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed September 8, 2014

Placed perfectly for the end of the Emirates Air cable car experience and conveniently placed for both O2 and Docklands we chose this hotel based on it's facilities (pool and spa) upon arrival we were greeted by a really cheerful and polite receptionist who could not do enough to make us feel welcome and at ease. The rooms are light... More 

Helpful?
Thank Steve P
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Mr Steve P, Thank you for sharing such detailed review regarding your recent stay at the Crowne Plaza London Docklands. We pride ourselves on providing excellent customer service and a comfortable stay for all our guests in order to make The Crowne Plaza London Docklands feel like home. I also would like to take this opportunity to thank you... More 

Truro, United Kingdom
Level Contributor
331 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
4 of 5 stars Reviewed September 7, 2014 via mobile

Stayed here on business for three nights. Welcome was efficient rather than warm. Room was very clean and well presented, large with a good view over the dock towards Canary Wharf. Good workspace, although the free wifi was too slow for anything other than checking emails. A faster service is available at a fee. Breakfast was good, not amazing -... More 

Helpful?
Thank Kernowcouple94
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Kernowcouple14 , I warmly thank you for taking the time to review your stay using very valuable time while doing so. I am very happy to learn that you had a comfortable stay. I will pass your comments on to our Head Chef in regards to the breakfast options. I trust that we will have the opportunity to welcome... More 

Biddulph, United Kingdom
Level Contributor
109 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed September 5, 2014 via mobile

A typical high quality Crowne Plaza in a good location for The Excel Centre and the Emirates Air Line Cable Car It's also a short tube ride from Canary Wharf Check in was very quick as I am a Platinum member of their reward programme and all I had to do was sign My room was quite spacious as was... More 

Helpful?
Thank andym1954
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Guest, I would like to first of all thank you for taking the time to write such wonderful feedback and your loyalty to Crowne Plaza London Docklands. I am very glad you found the check in so swift and the facilities comfortable. It is great to learn that you would come back to try out the leisure facilities. I... More 

Zug, Switzerland
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed September 3, 2014

The standard of the room is good and the location close to the convention center is good. The breakfast was ok but the service was a bit poor, the staff did not really pay much attention to us customers. The hotel had big signs advertising Free WiFi and I have to say it was probably the slowest WiFi I have... More 

Helpful?
3 Thank Joakim J
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Joakim J, Thank you for taking the time to share your experience with us. It is great to know that you enjoyed overall stay, and I would like to thank you for taking the time to share these constructive comments. I am very sorry that the internet was an inconvenience. I passed your comments to the relevant Managers and... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Welcome to the Crowne Plaza London Docklands , a unique, contemporary hotel overlooking Royal Victoria Dock.We are walking distance from ExCeL Exhibition Centre (West) and just minutes from the financial district of Canary Wharf & the City of London. London City Airport is a 5 minute ride away & the O2 in Greenwich & Tower of London can also be easily reached. The hotel is located next to Docklands Light Railway(DLR) station Royal Victoria, which connects after one stop with the Jubilee Line, at Canning Town, into Central London or Stratford.The hotel boasts its own Meeting Success Centre, with 9 meetingrooms accommodating up to 275 delegates including a dedicated Executive Boardroom.We offer today's business and leisure travellers dependability, friendly service and the latest in designer-led facilities at excellent value rates. We can't guarantee the weather in England, however we can guarantee the quality of our 'Make It Happen' service and our world-renowned breakfast buffet.The hotel houses a busy, contemporary bar and lounge and a restaurant accessable from the avenue or from the hotel Reception. The Quad Club offers guests a purpose-built health and fitness facility, with an indoor pool,jacuzzi, sauna, steamroom and the latest gym equipment Please note: opening times of the leisure club may vary seasonally. The hotel is located in the East of London - host to the 2012 Olympics. ... more   less 

Additional Information about Crowne Plaza London - Docklands

Address: Western Gateway | Royal Victoria Dock, London E16 1AL, England
Location: United Kingdom > England > London > East End / East London
Price Range: $137 - $481 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London - Docklands 4*
Number of rooms: 210
Reservation Options:
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Also Known As:
Crowne Plaza London - Docklands Hotel London
Crowne Plaza London - Docklands England
Hotel Style:
#26 Green Hotel in London
#165 Family Hotel in London
#199 Business Hotel in London
#200 Luxury Hotel in London
#245 Romantic Hotel in London
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