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Crowne Plaza London - Docklands

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#266 of 1,071 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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Crowne Plaza London - Docklands
Crowne Plaza London - Docklands
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1,649 Reviews from our TripAdvisor Community

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Showing 1,550: English reviews
Corby northants uk
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed today NEW

The staff at this hotel amazing. The rooms are large with a fully stocked bathroom Clean and spacious . Parking available great selection at breakfast. An avenue of trees in front of the hotel, with a seating area well presented with a overhead canopy so if it rains you still have sheltered. Spa , pool , with opening hours to... More 

Helpful?
Thank Joan M
Hyderabad, India
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed today NEW

Stayed in Crowne Plaza, London Docklands during my business trip. Hotel is well located near to Canary Wharf, with awesome view of docks, close to Emirates - O2, 2min walk from DLR - Royal Victoria. Good hospitaliity, clean rooms. Recommended

Helpful?
Thank RaviEmani
West Midlands, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed one night for a reception. Bed very comfortable with lots of pillows, toiletries provided, air- conditioned, 2 bottles of complimentary water. Location wise just 5-6 minutes walk from the Royal Victoria station, just a minute or so from Tesco metro shop and the Emirates cable car ride is just across from the hotel. The only downside was that the... More 

Helpful?
Thank venivedivici
Guildford, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We had an amazing room over looking the Thames! The room was gorgeous and the bathroom was exquisite. The amenities in the room were great! And the pool was beautiful!! The location of the hotel was superb - a five minute walk from Excel, loads of restaurants in the area! Great vibey place at night, quiet comfortable rooms!! Very much... More 

Helpful?
Thank Tazzy201212
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Tazzy, Thank you so much for taking time out to review your stay at Crowne Plaza Docklands. I am so happy to learn of your amazing experience. I am glad the location, the comfortable rooms and facilities exceeded your expectations. I look forward to welcoming you back very soon. Kind regards, Mari Irazusta Front Office Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Perfect for a short stay. The hotel is good and rooms are spacious and clean. Only the restaurant is under the average. However perfect for a business trip. The hotel is just near the dlr and in front of the Emirates cable. Very easy to reach the town center

Helpful?
Thank Nicolas D
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Guest, I want to thank you for taking the time to highlight your experience. I am so glad to learn you enjoyed our spacious and spotless rooms, as well as the location with nearby amenities. In regards to the restaurant, I am very sorry that you found this disappointing but I would like to reassure you that we will... More 

London, United Kingdom
Level Contributor
87 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Comfortable beds! They were super. Plenty of pillows & lovely duvet. Room temperate was adjustable. Complimentary water was a nice touch, as were the sleep therapy amenities. Staff were extremely helpful & considerate on checkin & cleaning. Breakfast was a disappointment. Restaurant is currently being renovated so a makeshift buffet has been set up. The food was not hot &... More 

Helpful?
Thank Karen G
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Karen, I want to thank you for taking the time to write your valuable feedback on your recent experience at Crowne Plaza Docklands. I shall hand over your lovely feedback to the relevant departments in regards to the room amenities, comfortable beds and the great staff attitude. I am sorry to lean on the other hand that you struggled... More 

East Midlands, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My son and I were attending an event at the London ExCeL conference facility, so I booked us an overnight stay at the Crowne Plaza at the Docklands. The hotel was easy to find, I was able to park behind the hotel (one of the reasons I selected the hotel was the availability of car parking - I'm not familiar... More 

Helpful?
Thank Neil P
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Neil P, I want to thank you for your thorough review of your recent stay. There are many great comments about the facilities as well staff attentiveness and I want to thank you for taking the time to mention them. We are also greatly located for the Excel Centre as you mention as well as great transport links. I... More 

Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Our room was fine and as one would expect of an hotel of this calibre, however breakfast was woefully in adequate cold scrambled eggs tea and coffee at the staffs convenience. Day two waited 25 minutes for soft yoke poached eggs which were both over cooked; Coffee arrived at staffs convenience. Overall experience nighhtime experience ie room and board satisfactory... More 

Helpful?
Thank streekz
DGMLondonDocklands, Guest Services Manager at Crowne Plaza London - Docklands, responded to this review

Dear streekz, Thank you for staying at the Crowne Plaza London - Docklands and for leaving us such a constructive review. I am very disappointed to learn that on your last stay with us there were mishaps that you encountered. I can only understand on how these could have disturbed you as these could have resulted due to our restaurant... More 

Oxfordshire
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

It has been a while since I can say that an English hotel stay was perfect, whether it be service, the room, the facilities, etc. In my experience, you can either get noise, heat or lack of, a lack of a care to detail especially cleanliness, out-dated amenities, cardboard sheets, space, have to ask for more towels, hairdryer... We stayed... More 

Helpful?
Thank Koll
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Koll, Firstly I would like to thank you for choosing to stay at the Crowne Plaza London Docklands, and for taking the time to post a review regarding your recent experience with us. We are delighted to learn that you had a great time while staying with us, and we managed to meet and exceed your expectations. Thank you... More 

Worcestershire, United Kingdom
Level Contributor
73 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Spent last weekend at the plaza great hotel friendly staff clean spacious rooms very comfy beds loved it . We choose this hotel as we were going to the Summer in the city event at the excel , the location was great . We had traveled down from the midlands the train station Royal Victoria was a 2 minute walk... More 

Helpful?
Thank Lesley S
DGMLondonDocklands, Manager at Crowne Plaza London - Docklands, responded to this review

Dear Lesley S, Thank you for choosing to stay at the Crowne Plaza London Docklands, and for taking the time to post a review in regard to your recent experience with us. We are delighted to learn that your stay was a fantastic one, and you enjoyed every aspect of the hotel. We are looking forward to welcoming you back... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to the Crowne Plaza London Docklands , a unique, contemporary hotel overlooking Royal Victoria Dock.We are walking distance from ExCeL Exhibition Centre (West) and just minutes from the financial district of Canary Wharf & the City of London. London City Airport is a 5 minute ride away & the O2 in Greenwich & Tower of London can also be easily reached. The hotel is located next to Docklands Light Railway(DLR) station Royal Victoria, which connects after one stop with the Jubilee Line, at Canning Town, into Central London or Stratford.The hotel boasts its own Meeting Success Centre, with 9 meetingrooms accommodating up to 275 delegates including a dedicated Executive Boardroom.We offer today's business and leisure travellers dependability, friendly service and the latest in designer-led facilities at excellent value rates. We can't guarantee the weather in England, however we can guarantee the quality of our 'Make It Happen' service and our world-renowned breakfast buffet.The hotel houses a busy, contemporary bar and lounge and a restaurant accessable from the avenue or from the hotel Reception. The Quad Club offers guests a purpose-built health and fitness facility, with an indoor pool,jacuzzi, sauna, steamroom and the latest gym equipment Please note: opening times of the leisure club may vary seasonally. The hotel is located in the East of London - host to the 2012 Olympics. ... more   less 

Additional Information about Crowne Plaza London - Docklands

Address: Western Gateway | Royal Victoria Dock, London E16 1AL, England
Location: United Kingdom > England > London > East End / East London
Price Range: $134 - $518 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London - Docklands 4*
Number of rooms: 210
Reservation Options:
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Also Known As:
Crowne Plaza London - Docklands Hotel London
Crowne Plaza London - Docklands England
Hotel Style:
#25 Green Hotel in London
#165 Family Hotel in London
#196 Luxury Hotel in London
#199 Business Hotel in London
#245 Romantic Hotel in London
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