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Crowne Plaza London - Docklands

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#286 of 1,077 Hotels in London
Certificate of Excellence
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Crowne Plaza London - Docklands
Crowne Plaza London - Docklands
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1,713 Reviews from our TripAdvisor Community

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Showing 1,612: English reviews
Lytham St Anne's, United Kingdom
Reviewed yesterday NEWvia mobile

Stayed here for a 4 nights and was pleased with my overall experience. Clean tidy rooms, friendly helpful staff. Good self service buffet breakfast and reasonably priced evening meals. Enjoyable few days.

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Helpful?
Thank Klaus830473
Rome, Italy
Reviewed 4 days ago NEW

Overall a very pleasant place to pass time and not be far from the centre of action in London. Two paces from London City Airport it will be attractive to many travellers. Swimming pool is as yet untested and many groups use it during the day. Food is good and breakfast is the highlight of my day there. Overall very...

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Helpful?
Thank Boab64
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Boab64, Thank you for taking the time out to review your recent stay at CP Docklands. I am pleased to read your review title as a home from home experience is what we strive for. I hope to be able to welcome you back to CP Docklands in the near future. Perhaps on your next stay you will have...

Staffordshire Moorlands
Reviewed 1 week ago NEW

Modern hotel close to the Thames and within a hundred yards of Royal Victoria DLR station with easy access to the rest of the Underground network. Room was spacious and well-equipped with views over the Thames. Lovely breakfast and very helpful staff.

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Helpful?
1Thank Mike_from_Staffs
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Mike_from_Staffs, Thank you for taking the time out to review your recent sty at Crowne Plaza Docklands. I am thrilled to read that you found the hotel ideally located for your needs, the rooms to be spacious and enjoyed our breakfasts. I am delighted to see that you found the staff to be helpful. I hope to welcome you...

London, United Kingdom
Reviewed 1 week ago

Just got home from a visit to the Crown Plaza with work colleagues where we were celebrating with afternoon tea as part of a leaving-do baby shower. Having had set afternoon teas at a number of hotels in the past, I was disappointed. Firstly, we were given a box containing tea bags where we could choose our own flavours, which...

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Helpful?
Thank chrismars0512
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear chrismars0512, Thank you for taking the time out to review your recent afternoon tea experience at CP Docklands. We would love the opportunity to discuss this further with you. Please do email our Food and Beverage Manager Wim on wim.reyns@cpdocklands.co.uk at your convenience. Best Wishes, Kirby Operations Manager

Brighton and Hove, United Kingdom
Reviewed 1 week ago

Stayed here for one night. Very pleased with the room which was spacious, well appointed and clean. Staff were polite and efficient. Ideal place for the Excel or even the O2. Sleep quality was good with very little noise from neighbouring rooms even though the hotel was busy. Didn't eat in the hotel and the service in the bar was...

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Helpful?
Thank Clive T
DGMLondonDocklands, Guest Relations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Guest: Thank you for choosing to stay with us at the Crowne Plaza London-Docklands. I would like to thank you for taking the time to write your comments , which we very much value and appreciate. I am glad that you like the room and other services we offered. We also regret to note that the bar service was...

London, United Kingdom
Reviewed 2 weeks ago via mobile

I got the room that I never requested because they mentioned that they was booked up and just gave me a room that was left ( standard room ) to share with three adults , which I was very annoyed about . Slept uncomfortable for two nights , people either beside or above was making too much noise . The...

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1Thank Debs_xox
DGMLondonDocklands, Guest Relations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Guest: We clearly failed you during this recent stay. i would like the opportunity to look into the feedback a little further in order to rectify some of the issues you encountered. Wouid you be able to get in touch with myself directly via the hotel telephone number please,0207 055 2000. I would also appreciate the opportunity to gain...

Manchester, United Kingdom
Reviewed 2 weeks ago via mobile

The hotel would probably get a higher rating from me in that the Hotel is close to the DLR, the staff are friendly and the rooms are spacious. Similarly the overnight bed and breakfast rate is reasonable for London. The hotel also has a spa and pool area. The reason for my "average" rating is that as soon as you...

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Helpful?
Thank The_Cheshireset133
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear The_Cheshireset133, Thank you for taking the time out to review your stay at Crowne Plaza Docklands. I am pleased to read that you enjoyed our great location, spacious rooms and friendly staff. I do apologise that you were able to smell chlorine in the hotel. We have carried out some remedial works in the leisure club this week on...

Haywards Heath, W.Sussex, England
Reviewed 2 weeks ago via mobile

Just finished our stay here. The hotel itself was faultless. We stayed in a standard room. 5402. The room was big for London, the bed was large and comfortable. We had a nice view of the dock. Nice big LED tv with a good selection of channels. Tea and coffee making facilities were available. There was also an iron and...

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Helpful?
Thank Becaman
DGMLondonDocklands, Guest Relations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Becaman, Thank you very much for taking the time and providing us with your feedback. We are very glad your stay with us was amazing and you liked our Superior bedroom with view over the river and king size bed with very comfy mattress. We are happy to know you enjoyed a complimentary upgrade from the hotel as well...

Billingshurst,England
Reviewed 2 weeks ago

We stayed here as we were going to a concert at the O2 just across the river. It proved to be a very good choice as we had a lovely room on the 6th floor. Very warm and comfortable. All the staff we encountered were very polite and helpful making for a very enjoyable stay. The breakfast was both plentiful...

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Helpful?
Thank panelman
DGMLondonDocklands, Guest Relations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Panelman, Thank you very much for providing us with your feedback. We are very delighted that your stay with Crowne Plaza London Docklands was amazing and you loved our beautiful and very comfortable bedrooms with amazing view over London Docklands and Emirate Cable cars. We are happy to learn that our teams keep providing our guests with excellent customer...

Cambridge, United Kingdom
Reviewed 2 weeks ago via mobile

Not a bad hotel. Nice decor and lovely large room (I think they upgraded me). Didn't use pool/gym/bar but breakfast was nice. Only downside was for me a really noisy window, but I changed room and it improved. General sound proofing from room to hallway was quite poor, I could hear people all night coming and going.

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Helpful?
Thank Cpt_Caffeine
DGMLondonDocklands, Guest Relations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Cpt_Caffeine, Thank you kindly for your lovely feedback. We are very glad you liked our hotel's décor and our large bedrooms. We hope you enjoyed a complimentary upgrade from the hotel and our lovely breakfast. We are looking forward to welcome you back at Crowne Plaza Docklands. Kind Regards, Viktor Stepanov Guest Relations Manager

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Crowne Plaza London Docklands , a unique, contemporary hotel overlooking Royal Victoria Dock.We are walking distance from ExCeL Exhibition Centre (West) and just minutes from the financial district of Canary Wharf & the City of London. London City Airport is a 5 minute ride away & the O2 in Greenwich & Tower of London can also be easily reached. The hotel is located next to Docklands Light Railway(DLR) station Royal Victoria, which connects after one stop with the Jubilee Line, at Canning Town, into Central London or Stratford.The hotel boasts its own Meeting Success Centre, with 9 meetingrooms accommodating up to 275 delegates including a dedicated Executive Boardroom.We offer today's business and leisure travellers dependability, friendly service and the latest in designer-led facilities at excellent value rates. We can't guarantee the weather in England, however we can guarantee the quality of our 'Make It Happen' service and our world-renowned breakfast buffet.The hotel houses a busy, contemporary bar and lounge and a restaurant accessable from the avenue or from the hotel Reception. The Quad Club offers guests a purpose-built health and fitness facility, with an indoor pool,jacuzzi, sauna, steamroom and the latest gym equipment Please note: opening times of the leisure club may vary seasonally. The hotel is located in the East of London - host to the 2012 Olympics. ... more   less 

Additional Information about Crowne Plaza London - Docklands

Address: Western Gateway | Royal Victoria Dock, London E16 1AL, England
Location: United Kingdom > England > London > East End / East London
Price Range: $120 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London - Docklands 4*
Number of rooms: 210
Reservation Options:
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Also Known As:
Crowne Plaza London - Docklands Hotel London
Crowne Plaza London - Docklands England
Hotel Style:
#29 Green Hotel in London
#164 Family Hotel in London
#198 Business Hotel in London
#207 Luxury Hotel in London
#244 Romantic Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza London - Docklands staff and other travelers.
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Questions? Get answers from Crowne Plaza London - Docklands staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms at the side of the hotel have less light so I would suggesta room with a river view”
 of 5 bubbles Boab64, 4 days ago | Read review
“Executive floor overlooking the Thames.”
  • Grey December afternoon
 of 5 bubbles Mike_from_Staffs, 1 week ago | Read review
“Higher floors at the back are quiet and offer view towards east London”
 of 5 bubbles 178clivet, 1 week ago | Read review
“Harbour view rooms afford a lovely view.”
 of 5 bubbles panelman, 2 weeks ago | Read review
“twin rooms have big beds”
 of 5 bubbles oofus, 2 weeks ago | Read review
5 of 5
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