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Crowne Plaza London - Docklands

#264 of 1,066 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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Crowne Plaza London - Docklands
Crowne Plaza London - Docklands
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1,626 Reviews from our TripAdvisor Community

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Showing 1,529: English reviews
Warwickshire, United Kingdom
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed today NEW via mobile

Great location if you are visiting the O2 or don't want to stay in central London. But getting back into central London is expensive for a family if using the Emirates cable car (brilliant ride!!) and Clipper boat. Plus the boats get full, run every 20-30 mins and take 45 mins too so if you are in a rush take... More 

Helpful?
Thank Charlecote57
Hastings, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Nice hotel shame about the chaos at breakfast. No one knows what they are doing! You have to wait ages for tea or coffee, then you find someone task they say yes and disappear. You ask for a plate and they carry on clearing tables, ignoring you,same when you ask for a bowl. One guy just picked up the fruit... More 

Helpful?
1 Thank nicola S
Devon
Level Contributor
35 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I travelled to London with my wife for a weekend break. I chose the hotel for its location. I booked using my IHG points and then got a great deal on line for an upgrade to a junior suit. If you stay here ask for a room/ suit over looking the dock. The restaurant is fine, but there are so... More 

Helpful?
1 Thank DevonAde
DGMLondonDocklands, Guest Relations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Devon Ade, Thank you kindly for sharing your feedback. We are very happy your stay was excellent with us and you loved Crowne Plaza for you romantic get away. We are glad you liked our Junior Suite and our services provided, friendly and professional staff, restaurant, view over London Docklands, location and transportation links. We are looking forward to... More 

1 review
5 of 5 stars Reviewed 1 week ago

Stayed 2 nights for a weekend trip. After a long and tiring drive, the check in process was smooth and hassle free. Only criticism was my request when booking for 2 twin beds was not fulfilled and we had to make do with 1 bed and 1 sofa bed. We seemed to have been penalised for being amongst the last... More 

Helpful?
Thank James Debraj K
DGMLondonDocklands, Guest Relations Manager at Crowne Plaza London - Docklands, responded to this review

Dear James Debraj K, Thank you very much for your feedback. We are very glad your stay was amazing and you loved our great hotel and very friendly and professional staff, comfortable and modern bedrooms with many useful amenities, strong FREE WIFI, SPA, Breakfast and CAR PARK facilities, location and local area. We are looking forward to welcome you back... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

Stayed at the Crowne Plaza for one night in July as we visited London for the theatre. The hotel was ideally located and central London is within an half and hour tube ride. With the Emirates airline opposite the main entrance which takes you straight across to the o2 within 10 minutes where there are a variety of restaurants. The... More 

Helpful?
2 Thank A TripAdvisor Member
DGMLondonDocklands, Guest Relations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Guest, Thank you kindly for taking the time and sharing your feedback with us. We are very glad your stay with us was perfect and you loved our location, local amenities and transportation links, our pleasant staff and breakfast. We are extremely happy you are coming back. We are looking forward to welcome you back at Crowne Plaza Docklands.... More 

Saint Louis, Missouri
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Great spot about a mile from the Excel convention center. Rooms were much larger than some others I'd seen. Normal size for a US hotel room. Very clean, up to date, comfortable. Helpful staff for everything we needed. Breakfast was fairly decent, more my not being used to British cooking than the quality. Definitely will stay there again if I... More 

Helpful?
Thank rheffernan11
DGMLondonDocklands, Guest Relations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Rheffernan11, Thank you kindly for taking the time and sharing your feedback with us. We are very glad your stay at Crowne Plaza was excellent and you loved our location, large and comfortable bedrooms and breakfast. It is our biggest pleasure to know you are coming back to us. We are looking forward to welcome you back at Crowne... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed at Crown Plaza for Easter. The hotel is very nice and clean, close to the DLR station and in front of Emirates Air Line That arrives to the Greenwich peninsula (where there's the Jubilee Line tube), so is easy to come and go into the City. The room is large and confortable, and the good and efficient services.... More 

Helpful?
Thank Alessandra Z
DGMLondonDocklands, Guest Relations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Alessandra Z, Thank you kindly for taking the time and providing us with your feedback. We are very happy your stay with us was excellent and you loved our hotel, location, transportation links, large bedroom and super friendly and helpful staff, clean pool and nice SPA. We are looking forward to welcome you back at Crowne Plaza Docklands. Kind... More 

Glasgow, United Kingdom
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed here recently for 2 nights. Location: Chosen because it's close to the city airport. It's a £10 taxi journey away. The hotel is in a very nice location next to the Victoria dock, Emirates cable car and just round the corner from the LDR. This makes it very useable if you have to get to central London as... More 

Helpful?
Thank 645BobC
DGMLondonDocklands, Guest Relations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Guest, Thank you kindly for taking the time and sharing your feedback with us. We are pleased to know your stay with us was good and you liked our location and transportation links, local attractions and local amenities, our lovely, comfortable and spacious bedrooms. We are looking forward to welcome you back at Crowne Plaza Docklands. Kind Regards, Viktor... More 

Evesham, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This Hotel has a great position near the United Emirates cable car, the docklands and the O2. It is modern and smart looking and when we visited very busy but in a good way. The service was helpful and friendly. The rooms spotless and we found it very quiet despite a live band on the floor below. A very good... More 

Helpful?
Thank Alison S
DGMLondonDocklands, Guest Relations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Alison S, Thank you kindly for your lovely review. We are very happy you liked your stay at Crowne Plaza London Docklands and our location and local amenities, our smart and modern hotel, helpful and friendly staff, SPA facilities. We are looking forward to welcome you back at Crowne Plaza Docklands. Kind Regards, Viktor Stepanov Guest Relations Manager More 

Level Contributor
82 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My partner booked us a room here the night before our stay and upgraded on arrival. The room was lovely - very big and had a view of the river. Our stay was great; we used the carpark, the bar and even managed to fit a quick visit to the pool, jacuzzi and steam room. We both agreed we'll return... More 

Helpful?
Thank Natalie D
DGMLondonDocklands, Guest Relations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Natalie D, Thank you kindly for taking the time and sharing your feedback with us. We are glad your stay with us was great and you liked upgrade from the hotel to one of our superior bedrooms, view over the London Docklands, our bar, our SPA facilities. It is our biggest pleasure to know that you are coming back.... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Welcome to the Crowne Plaza London Docklands , a unique, contemporary hotel overlooking Royal Victoria Dock.We are walking distance from ExCeL Exhibition Centre (West) and just minutes from the financial district of Canary Wharf & the City of London. London City Airport is a 5 minute ride away & the O2 in Greenwich & Tower of London can also be easily reached. The hotel is located next to Docklands Light Railway(DLR) station Royal Victoria, which connects after one stop with the Jubilee Line, at Canning Town, into Central London or Stratford.The hotel boasts its own Meeting Success Centre, with 9 meetingrooms accommodating up to 275 delegates including a dedicated Executive Boardroom.We offer today's business and leisure travellers dependability, friendly service and the latest in designer-led facilities at excellent value rates. We can't guarantee the weather in England, however we can guarantee the quality of our 'Make It Happen' service and our world-renowned breakfast buffet.The hotel houses a busy, contemporary bar and lounge and a restaurant accessable from the avenue or from the hotel Reception. The Quad Club offers guests a purpose-built health and fitness facility, with an indoor pool,jacuzzi, sauna, steamroom and the latest gym equipment Please note: opening times of the leisure club may vary seasonally. The hotel is located in the East of London - host to the 2012 Olympics. ... more   less 

Additional Information about Crowne Plaza London - Docklands

Address: Western Gateway | Royal Victoria Dock, London E16 1AL, England
Location: United Kingdom > England > London > East End / East London
Price Range: $135 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London - Docklands 4*
Number of rooms: 210
Reservation Options:
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Also Known As:
Crowne Plaza London - Docklands Hotel London
Crowne Plaza London - Docklands England
Hotel Style:
#26 Green Hotel in London
#165 Family Hotel in London
#198 Luxury Hotel in London
#199 Business Hotel in London
#245 Romantic Hotel in London
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