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Crowne Plaza London - Docklands

Hotels.com$86*
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#339 of 1,064 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Crowne Plaza London - Docklands
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1,819 Reviews from our TripAdvisor Community

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Showing 1,713: English reviews
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Cardiff
Reviewed yesterday NEW

We booked this hotel due to is proximity to the O2 Arena and City Airport. You can get the Emirates Skyline from opposite the hotel, directly to the Arena. The check-in and bar staff were very friendly and the hotel room was clean and comfortable. However, breakfast was a shambles, with too few staff and poor service. We were offered...

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Helpful?
Thank samerCardiff
London, United Kingdom
HOTEL’S FAVORITE REVIEW
Reviewed February 6, 2017 via mobile

Part of the IHG loyalty programme and having stayed in the Manchester crowne plaza in December I decided to book here for a visit to the 02. Very good price in the IHG sale definitely sold it to us, hotel is very modern and had a lux feel to it, they upgraded us to a superior room with a big...

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Helpful?
Thank char-char3
About Hotel's Favorite Review
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear char-char3, Thank you for taking the time to review your recent stay at Crowne Plaza London Docklands. I am delighted with your continued loyalty to Crowne Plaza. I am pleased that you enjoyed your upgrade and our great location. Your comments on the staff are particularly pleasing to read. Thank you so much! I look forward to welcoming you...

Reviewed 4 days ago NEW

Hotel was quite out of the way from anything but thought it would be ok for the weekend. Upon arriving at the hotel they put a hold on my card for the 2 nights stay plus an extra £50 which they said would be returned upon check out. Stayed the first night but was awoken at 9am from the room...

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Helpful?
Thank kirsti82
Kingston-upon-Hull, United Kingdom
Reviewed 6 days ago NEW

Excellent location...room very comfortable and clean. We had to ask for bathrobes(it was stated they were included in the room). We had a two night stay but our robes had been removed when the room was serviced! I thought it strange but the desk was very obliging in replacing them. The restaurant manager at breakfast was so lovely and friendly,...

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Helpful?
Thank jill287
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear jill287, Thank you for taking the time to review your recent stay at Crowne Plaza London Docklands. I am delighted that you enjoyed your stay with us and hope to welcome you back soon. Best Wishes, Kirby R Operations Manager

Liverpool, United Kingdom
Reviewed 1 week ago NEWvia mobile

Stayed at the Crown plaza docklands last weekend for 1 night on a Friday. Check in was quite quick and reception took 50 deposit for incidentals no problem. Room was lovely and big with a nice birthday treat waiting from the hotel. Pool and spa area was OK, needed a little updating but OK for a city hotel. At night...

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Helpful?
Thank gedxfive
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear gedxfive, Thank you for taking the time to review your recent stay at Crowne Plaza London Docklands. We would love to discuss this further with you. Please contact Mari our Front Office Manager who is best to assist you with this - 0207 055 2000 or mirazusta@cpdocklands.co.uk Best Wishes, Kirby R Operations Manager

High Wycombe, United Kingdom
Reviewed 1 week ago via mobile

Stayed here with my husband and some friends on a Saturday night. It is quite a way out of the centre but was fine. The rooms were pretty standard, shower was lacking in power. The breakfast in the morning was really good with full English and healthier options.

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Helpful?
Thank harper1984
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear harper1984, Thank you for taking the time to review your recent stay at Crowne Plaza London Docklands. I am delighted that you enjoyed your stay and hope to welcome you back soon. Best Wishes, Kirby R Operations Manager

Weymouth, United Kingdom
Reviewed 1 week ago

Where do I start? I booked this hotel via booking.com a week before our stay, It was for my partners birthday surprise trip to london. I emailed the hotel prior to our visit to see if the hotel would cater for the celebration, all i can say is they went above and beyond to facilitate this! When we arrived we...

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Helpful?
Thank Dixonracing
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Dixonracing, Thank you for taking the time to write such a wonderful review of your recent stay at Crowne Plaza London Docklands. I am delighted that you chose to celebrate your special occasion with us and that you enjoyed the little treats that we organised for you. We are lucky to be in such a great part of London...

Europe
Reviewed 1 week ago

Located in the Docklands area of London next to the Excel Exhibition Centre and just across the river from the O2 Arena the hotel offers great deals when there are no events taking place. Access is quite easy using the DLR, to Royal Victoria, and a 3 minute walk. For a more dramatic arrival you can take the Emirates Skyline...

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Helpful?
Thank AndyBTravels
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear AndyBTravels, Thank you for taking the time to review your recent stay at Crowne Plaza London Docklands and for your continued loyalty to IHG. I am delighted that you enjoyed your stay and our well-appointed rooms. Being so close to the airport, there is aircraft noise in the vicinity which is out of our hands but I am glad...

Horbury, United Kingdom
Reviewed 1 week ago

Went for some food in here last night. The bar area is large and does feel relaxing. I ordered the mushrooms and butternut squash in puff pastry case with some cauliflower cheese which was delicious. Will definitely be back!

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Helpful?
Thank Carl B
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Carl B, Thank you for taking the time to review your recent experience at Crowne Plaza London Docklands. I am delighted that you enjoyed your meal and the time spent in the bar. Hope to see you back soon. Best Wishes, Kirby R Operations Manager

Reviewed 1 week ago via mobile

Just arrived safely back home after a fantastic stay at the crowne plaza, very clean hotel not noisey at night staff very helpful and pleasant felt very welcome especially by Samantha and team definitely be back and if your looking to go to o2 this the hotel just a 10 min ride away by Emirates airline see yous soon guys

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Helpful?
Thank Karen C
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Karen C, Thank you for taking the time to review your recent stay at Crowne Plaza London Docklands. I am delighted that you enjoyed our great location and friendly staff. I will share your kind comments with Samantha. Hope to see you back soon! Best Wishes, Kirby R Operations Manager

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Crowne Plaza London Docklands , a unique, contemporary hotel overlooking Royal Victoria Dock.We are walking distance from ExCeL Exhibition Centre (West) and just minutes from the financial district of Canary Wharf & the City of London. London City Airport is a 5 minute ride away & the O2 in Greenwich & Tower of London can also be easily reached. The hotel is located next to Docklands Light Railway(DLR) station Royal Victoria, which connects after one stop with the Jubilee Line, at Canning Town, into Central London or Stratford.The hotel boasts its own Meeting Success Centre, with 9 meetingrooms accommodating up to 275 delegates including a dedicated Executive Boardroom.We offer today's business and leisure travellers dependability, friendly service and the latest in designer-led facilities at excellent value rates. We can't guarantee the weather in England, however we can guarantee the quality of our 'Make It Happen' service and our world-renowned breakfast buffet.The hotel houses a busy, contemporary bar and lounge and a restaurant accessable from the avenue or from the hotel Reception. The Quad Club offers guests a purpose-built health and fitness facility, with an indoor pool,jacuzzi, sauna, steamroom and the latest gym equipment Please note: opening times of the leisure club may vary seasonally. The hotel is located in the East of London - host to the 2012 Olympics. ... more   less 

Additional Information about Crowne Plaza London - Docklands

Address: Western Gateway | Royal Victoria Dock, London E16 1AL, England
Location: United Kingdom > England > London > East End / East London
Price Range: $114 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London - Docklands 4*
Number of rooms: 210
Reservation Options:
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Also Known As:
Crowne Plaza London - Docklands Hotel London
Crowne Plaza London - Docklands England
Hotel Style:
#33 Green Hotel in London
#164 Family Hotel in London
#198 Business Hotel in London
#243 Luxury Hotel in London
#244 Romantic Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza London - Docklands staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you are going for a occasion email before and see what they can do for you. They are very catering!”
Dixonracing, 1 week ago | Read review
“Front facing”
KALSheene, 4 weeks ago | Read review
“Our room was 5025 and was just right”
JamieP831, 4 weeks ago | Read review
“Ask for a room overlooking the river.”
Savingtheplanet, 4 weeks ago | Read review
“Don't bother requesting anything, it get's ignored!”
  • Broken telephone
  • Dusty room
330jet, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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