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Crowne Plaza London Docklands

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Location
Full view
78Somewhat walkable
Grade: 78 out of 100
30Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
Contact
Western Gateway Royal Victoria Dock, London E16 1AL England
Getting there
London City Airport1 mi
Heathrow Airport21 mi
Royal Victoria3 min
Canning Town13 min
2,086Reviews
965Photos
50Q+A
100Room tips
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Popular mentions
I recently had the pleasure of staying in the Executive Suite of this hotel and felt compelled to leave a review. Having stayed in the suites of some 5* hotels in London, I can honestly say that this suite came close and for much better value for money. The suite was huge!
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Response from CPDocklands, Assistant Front Office Manager at Crowne Plaza London Docklands
Responded yesterday
Dear TomSetai, We would like to thank you for taking the time to share your comments following your recent stay at Crowne Plaza London Docklands. It is really satisfying for the entire team to read your positive comments and to know that you truly appreciated our welcoming gestures. We make every effort to ensure you have an enjoyable stay and feedback like yours makes it all worthwhile. Thanks also for your comment regarding the bottles of water in the minibar. This has been noted to help with future enhancements. We hope to welcome you back to the Crowne Plaza London Docklands in the near future. Sincerely, Marzia Gonfiantini Assistant Front Office Manager
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Lovely hotel. Friendly staff, comfortable & clean. The Spa is very nice with an excellent steam room. The only negative was the late night room service £30 for what was certainly 2 microwave lasangas we also got given three knives and one fork lol so I had to wait for my husband
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Response from CPDocklands, Front Office Manager at Crowne Plaza London Docklands
Responded 5 days ago
Dear Guest, I want to thank you for taking the time to leave a review of Crowne Plaza Docklands. I am very glad that you enjoyed our facilities, including the Spa and you found our service friendly. Your feedback in regards to the room service delivery has been taken on board, indeed this is not to our usual standard and I apologise for the missing cutlery which delayed your dinner. So glad that breakfast the next morning made up for the meal the night before. Your positive feedback will also be shared. Once again, thank you for taking the time to give us your feedback and we look forward to welcoming you back. Kind regards, Mari Irazusta Front Office Manager
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Stayed in the hotel for one night whilst on a conference. Bedding was crumpled although clean and the bathroom tiered. Staff were friendly. Fire Alarms work well with burnt toast! This meant I found it extremely hard to sleep. There was no sleep button on the TV. Breakfast fruit
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Response from CPDocklands, Front Office Manager at Crowne Plaza London Docklands
Responded 5 days ago
Dear Guest, I want to thank you for taking the time to write your review and for giving us a detailed feedback of your stay. I am sorry that your stay was not fully enjoyable. Be assured that your comments have been taken into account and are being shared for further improvements. I hope that you will consider us when returning to London as we would appreciate the chance to show you a much improved service. Kind regards, Mari Irazusta Front Office Manager
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We were originally booked in for a room at another hotel nearby, but our reservation had been cancelled - hence we had to look for another hotel or go home. Luckily we were able to find a room with a river view at the Crowne Plaza Hotel, and the room was on the 6th floor -
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Response from CPDocklands, Nights GSM at Crowne Plaza London Docklands
Responded 2 weeks ago
Dear Chris00888, Thank you for choosing to stay with us and reviewing your stay. We are quite delighted to read that you had a pleasant stay and that view our from room made it more pleasant for the new year celebrations. We wont forget to share your positive experience with our highly esteemed Chef. As we strive to provide the best experience to all our guests, we cant wait to welcome you back in the not too distant future. Kind regards. Chukwuma Athanasius.
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Ate in the restaurant here on Wednesday the 12th December, absolutely amazing food, as we came as a birthday treat from my fiance, I was given a comp glass of wine which frankly made me feel really special, the steaks that both of us ordered were cooked fantastic and came out to
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Response from CPDocklands, Guest Relations Manager at Crowne Plaza London Docklands
Responded 4 weeks ago
Dear Guest, Thank you for taking the time to review your dining experience with us. We are pleased to hear you had absolutely amazing food and enjoyed the special gesture of comp glass of wine for the special occasion. We hope to have you back soon, may be for your birthday? : ) Kindest regards, Kass Hunegnaw Guest Service Manager
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Hello How can i get to the hotel from eurostar?
The DLR (Doclands Railway) stops right behind the hotel which you should be able to onto from the London Tube
1 vote
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How close is this hotel from eurostar?
It's about 38 minutes away by train
0 votes
Yes small car park at back of hotel you can pay at reception
1 vote
Can you walk from hotel to o2 arena? X
There are two ways to get to the O2 via the DLR service which runs virtually outside the hotel ,change at Canning town ,catch the jubilee line to north Greenwich or catch the cable across.. can also use Oyster on this.. but when returning from the O2 at night this shuts so you will have to use the tube
1 vote
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Is car park free for customers?
No it isn't
1 vote
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PRICE RANGE
$123 - $407 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza london - docklands hotel london
LOCATION
United KingdomEnglandLondonEast End / East London
NUMBER OF ROOMS
210
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