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Millennium & Copthorne Hotels at Chelsea Football Club

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Millennium & Copthorne Hotels at Chelsea Football Club
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2,006 Reviews from our TripAdvisor Community

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Showing 1,530: English reviews
Glasgow, United Kingdom
Level Contributor
157 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 4 days ago NEW via mobile

Stayed in the Copthorne before a conference. Very comfortable bed, and a good spread for the hot buffet breakfast. The bar downstairs, Frankie's, is good too. Being from Scotland I'm not used to but one get one free on pints!

Helpful?
Thank Garry M
Newcastle upon Tyne, United Kingdom
Level Contributor
778 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 893 helpful votes
Reviewed 1 week ago

I booked this hotel to spend a night away with a family member who works in London on the 19th nov. I chose hotel for location. On arrival the name on booking did not match my confirmation of booking, so check took around an hour, no ones fault but the website. Eventually I was checked in. I had actually booked... More 

Helpful?
Thank enncle
Justin J, Front Office Manager at Millennium & Copthorne Hotels at Chelsea Football Club, responded to this review

Dear enncle, Thank you for taking the time to write your review and apologies for the delay on arrival due to the error with the third party website you used. Having investigated the matter with the room allocation I see from the site that you used, it did state that rooms are allocated on arrival pending availability. With regards to... More 

Lytham St Anne's, United Kingdom
Level Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 1 week ago via mobile

We asked for a quiet room and we're given a room on the right wing of the Copthorne hotel. Internally there was no noise apart from the odd door band but externally there was plenty of noise at night. Under the Bridge is on that side of the stadium so between 10.30pm and 2am there was people leaving the venue... More 

Helpful?
Thank kristen h
Justin J, Guest Relations Manager at Millennium & Copthorne Hotels at Chelsea Football Club, responded to this review

Dear kristen h, Thank you for your highly appreciated feedback. Although we do try our possible best to offer all our guest a very pleasant experience, there are a few aspects that are beyond our control. If you have any preferences for your future bookings, please inform our reception or reservations department and we will try our best to fulfil... More 

Southwold, Suffolk
Level Contributor
77 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 2 weeks ago

I stayed here for two nights whilst working at an exhibition at Chelsea Football Ground. The location is good and close to lots of good places to eat in the evenings. Sadly had no time for shopping! Breakfast Choices are good and service very prompt. Rooms are a good size with comfy beds and all amenities. Concierge Services also very... More 

Helpful?
Thank hubbotrelo
Justin J, Guest Relations Manager at Millennium & Copthorne Hotels at Chelsea Football Club, responded to this review

Dear Hubbotrelo, We are delighted that your overall stay was enjoyable and that you made full use of our Food and Beverage department and found our rooms good sized and bed was comfy. We are indeed pleased that you found, our staff to be very friendly and our location to be convenient. I will ensure your thanks are passed on... More 

toronto
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 2 weeks ago

I stayed at this hotel for 4 days in November 2016. The hotel is very appealing with modern furniture in common areas. LOCATION: Very good considering it's about 5 minute walk from Fulham Broadway station. There are many places to eat within 5-10 minute walking. The bus stop also is about 2 minute walk from the hotel.. ROOMS: I particularly... More 

Helpful?
Thank feedback_pls
Justin J, Guest Relations Manager at Millennium & Copthorne Hotels at Chelsea Football Club, responded to this review

Dear Feedback_pls, We are delighted that your overall stay was enjoyable and pleased that you found, our staff to be very friendly and our location to be convenient. It is always pleasing when our valued guests have a great experience with us. I will be sure to pass on a personal thanks to Paolo for providing you with great service.... More 

Darlington, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

I recently stayed here for an exhibition. Booked my room the week before but on arrival was told couldn't find my booking and the lady on reception was very rude and not customer orientated. Made me repay again because couldn't find booking then was directed on purpose to the wrong hotel by the rude reception staff. And then to top... More 

Helpful?
Thank Alan G
Justin J, Guest Relations Manager at Millennium & Copthorne Hotels at Chelsea Football Club, responded to this review

Dear Alan Geddes, We are sorry to see that you have not fully enjoyed your stay at our hotel. Your concerns have been raised to the relevant departments and extra care will be taken for future references. Kind regards, Front Office Management More 

Tadley
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago via mobile

Stayed there for one night, received attitude at check-in, room very tired (but clean), noisy in the corridors overnight, average breakfast (waited too long for fried eggs). "Highlight" was trying to have shower using this shower head (never been descaled) - maybe hotel should source some vinegar. Also, it appears they don't have a twitter account, maybe that's on purpose.

Helpful?
Thank MauriceRG
Justin J, Guest Relations Manager at Millennium & Copthorne Hotels at Chelsea Football Club, responded to this review

Dear MauriceRG, We are sorry to hear that you are not fully satisfied with your stay. Your concerns have been forwarded to the relevant departments as we continuously strive to offer the best experience for our guests. Kind regards, Front Office Management More 

Doncaster, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
Reviewed 2 weeks ago via mobile

I booked this hotel to celebrate our 10year anniversary we arrived earlier than needed to but our room was made available straight away which was very efficient and I must say the room was very lovely and spacious which we found comfortable and ease of check in was very quick the location to tube station was excellent so we didn't... More 

Helpful?
Thank Chris G
Justin J, Guest Relations Manager at Millennium & Copthorne Hotels at Chelsea Football Club, responded to this review

Dear Chris G, Thank you very much for your kind feedback. We are looking forward to your next stay. Kind regards, Front Office Management More 

Portsmouth, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago via mobile

Me and my partner 28 and 34 have just arrived back home after a 3 night breaks. Here for my partners birthday what a lovely hotel close to tube station and bus route. We did the tour of standford bridge as we was so close to it next door lol my partner is a arsenal supporter lol but we throughly... More 

Helpful?
Thank sarah_jayne186298
Justin J, Guest Relations Manager at Millennium & Copthorne Hotels at Chelsea Football Club, responded to this review

Dear Sarah, Thank you for your feedback from your recent stay with us. I am delighted to hear that you found our location to be excellent and our staff very friendly as well as being satisfied with your room. Our housekeeping takes great pride in maintaining the highest levels of cleanliness throughout the hotel, I will make certain your feedback... More 

Brighton, United Kingdom
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago via mobile

Stayed here on a visit to London, its situated right next to the football ground and a short walk away from the tube. Plenty of nice restaurants, cafes and bars nearby on the high street. Room itself was lovely, big bed and reasonably sized bathroom. TV didn't work and reception were unable to fix. Perfectly pleasant stay and reasonable for... More 

Helpful?
Thank Hazard R
Justin J, Front Office Manager at Millennium & Copthorne Hotels at Chelsea Football Club, responded to this review

Dear Hazard R, Thank you for the review. I apologise that the TV in the room wasn't operable at the time when you arrived, I trust that a resolution to the issue was offered when the Manager on Duty was notified. It was great to read that you enjoyed all other aspects of your stay and we hope that we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Millennium & Copthorne Hotels at Chelsea Football Club

Address: Fulham Rd | Stamford Bridge, London SW6 1HS, England
Location: United Kingdom > England > London
Price Range: $100 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Millennium & Copthorne Hotels at Chelsea Football Club 4*
Number of rooms: 277
Reservation Options:
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Also Known As:
Millennium And Copthorne Hotels At Chelsea Football Club
Millennium & Copthorne Hotels At Chelsea Football Club Hotel London
Millennium & Copthorne Hotels At Chelsea Football Club London, England
Hotel Style:
#277 Luxury Hotel in London
#316 Romantic Hotel in London
#354 Family Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Millennium & Copthorne Hotels at Chelsea Football Club staff and other travelers.
20 questions
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Dublin, Ireland
over a year ago
4 months ago
Bristol, United Kingdom

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Questions? Get answers from Millennium & Copthorne Hotels at Chelsea Football Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“make sure bath empties properly in room 1517 or have plenty of towels at hand.”
 of 5 bubbles enncle, 1 week ago | Read review
“If you can get an upgrade it is well worth it”
 of 5 bubbles hubbotrelo, 2 weeks ago | Read review
“Restaurant and bars for guests in both hotels are in the Copthorne, as is the main reception.”
 of 5 bubbles anthonyhB7197AS, 3 weeks ago | Read review
“Most rooms are twin. So check when you book!”
 of 5 bubbles N7531FIdavidd, Oct 26, 2016 | Read review
“Frankies Sports Bar next door is a lively place to eat, and if you like a quiet breakfast try the continental in the Delta Lounge lovely fresh products and great service from Klaudia.”
 of 5 bubbles J7686ODalanj, Oct 18, 2016 | Read review
5 of 5
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