Grand plaza service apartments . Even in the name , this place is a joke! The quality of the rooms is absolutely terrible. No air conditioning, no or very little ventilation and extremely claustrophobic rooms. Narrow stairs, heavy fire doors dividing very small rooms. I work in regional and outback Queensland in Australia and I stay in country motels or... More 

The room was appauling,, the staff were appaulingly rude.no ventilation, no air conditioning,,We asked to be moved because it even melted my daughter;s eye shadow,,,the staff didn't care,,,but had the audacity to take $400 out of my account on arrival for "damages"....not just a credit card imprint, they actually debited my account, I won't get the money back for another... More 

Due to a last minute business trip to London and a severe lack of hotels, I had to stay here. Despite the £270 price tag, it was grim to say the least. I had a basement room that was very hot (no air con) and seemed to be infested with tiny flies (at least 70-80 flies – yuk!) which reception... More 

Very good location 3 mins walk to the circle line tube which takes you straight into the main tourist areas. The apartments are clean and in good condition on the forth floor, the one we had did have aircon. The staff were friendly, it's a bit of a maze to get to the lifts but no major hassle. I would... More 

Via our travel agent we booked for 7 nights as from the first Sunday in September in a one bedroom apartment. The rooms are very small. Ours only had an ottoman in the living area rather than a couple of arm chairs or a small settee. The rooms are very hot and like the rest of the place lack any... More