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Doubletree by Hilton London - Westminster

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#249 of 1,089 Hotels in London
Certificate of Excellence
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Doubletree by Hilton London - Westminster
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5,938 Reviews from our TripAdvisor Community

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Showing 5,099: English reviews
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Leeds, United Kingdom
Reviewed 2 days ago NEW

We were made to feel very welcome from the concierge and Reception team, to the breakfast team the next morning. The concierge was very helpful in helping us to find parking. The room was spotlessly clean and comfortable, I had a great night's sleep! This hotel is very central and it isn't too far to walk to Pimlico which I...

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Helpful?
Thank ilikeeatinglots
Manchester, United Kingdom
HOTEL’S FAVORITE REVIEW
Reviewed January 31, 2017 via mobile

We booked an executive room with a separate sitting area so a single bed could be placed there for our 16 old daughter The rooms are clean with tea coffee/ separate coffee machine / fridge each room has an iMac for TV and internet access a bit fiddly to use main bed was quite hard the additional single I'm told...

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5Thank E9DRH
About Hotel's Favorite Review
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear E9DRH, Thank for your review of your recent visit to the DoubleTree Westminster! I'm delighted to see that you enjoyed your stay, and found our location and facilities useful and convenient for your needs. We are very proud of the positive contributions that members of the Trip Advisor community have left for us over the years, and it is...

London, United Kingdom
Reviewed 4 days ago NEW

Above average friendliness upon check in. They had my room ready hours before their commitment and the service for the rest of my stay was always exemplary. The Millbank lounge was very enjoyable with Sebastian at the bar adding to the service and friendliness.

Review collected in partnership with DoubleTree by Hilton
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Thank David S
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear David S, Thank you for your review of the DoubleTree by Hilton London – Westminster! It's a pleasure indeed to receive such positive feedback following your recent stay, and we're delighted that you enjoyed your stay with us. Here at the DoubleTree Westminster we strive to provide the high standards of service that our guests enjoy, and have come...

Sheffield
Reviewed 4 days ago NEW

Two night weekend stay in March 2017 and it was spot on. Five minutes walk from Houses of Parliament,Big Ben etc close to the the Thames ten minutes walk from Pimlico tube station. Two minutes from bus stops. A Queen double room clean spacious excellent facilities shower etc. Only minor issue there was no TV it was an Apple computer...

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Thank Wrinklyrocker
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear Wrinklyrocker, Thank you for your review of your recent stay at the DoubleTree by Hilton London – Westminster! We appreciate you taking the time to leave detailed feedback of your stay, and are delighted that you enjoyed your stay with us. Here at the DoubleTree Westminster, we are very proud of the positive contributions that members of the Trip...

Seattle, WA
Reviewed 4 days ago NEW

Service from staff was great. Air system in my room was filthy, clogged with huge dust balls like you'd see from the inside of your vacuum cleaner. Got sick while there. Used the end of a spoon to pull some of the gunk from the air intake and showed it to the front desk - they were disgusted, too. Offered...

Review collected in partnership with DoubleTree by Hilton
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2Thank heyace
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear heyace, Thank you for your review of your recent stay at the DoubleTree Westminster. We appreciate you taking the time to share feedback of your experience with the TripAdvisor Community, and are very pleased to see that you enjoyed your visit. I apologise on behalf of the Hotel for the residue in your air conditioning unit, and can confirm...

Edinburgh, United Kingdom
Reviewed 5 days ago NEW

I stayed here on the 18th March by myself for business. This was my first time in the Doubletree Westminster, and I was looking forward to the stay. I had a queen room with lounge access. On check in, it took about 5 minutes to get to chat to the receptionist. On check in the receptions ( Bernadette) was absolutely...

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1Thank Medic2015
Reviewed 6 days ago NEW

We frequently used this hotel as they offer free parking for blue badge holders. It is ideally located when travelling in from the west, previously offering a more traditional dinner service in it's City Cafe restaurant the hotel now provides a good range of bar meals. Alternatively Trafalgar Square and the West End are within easy reach. Some rooms give...

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1Thank Neil H
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear Neil H, Thank you for your review of your recent stay at the DoubleTree Westminster! It's always a pleasure to welcome back a returning guest, and I'm pleased to see that you had another enjoyable stay and continue to find our location and facilities useful and convenient for your needs. Your kind comments on the standard of service received...

Ipswich, United Kingdom
Reviewed 6 days ago NEWvia mobile

We've stayed in 6 Hiltons in London and this is not the best by any means. There's a rather tired, low rent feel to the rooms. Our standard room was small but the bed was comfortable enough. Staff, as with all Hiltons we've stayed in, were polite and efficient. I don't understand all the 5 star reviews though. Stay at...

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2Thank Renoir H
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear Renoir H, Thank you for your review of the DoubleTree Westminster. We appreciate you taking the time to provide detailed information regarding your stay. I am sorry to see your recent experience with us did not meet with your expectations. All our rooms have been designed to offer a comfortable stay with all the facilities you may expect from...

Sunderland, United Kingdom
Reviewed 1 week ago

Stayed here in March for the England rugby match at Twickenham and chose this hotel because of its location, Easy access to train for us to get to the rugby game. Also an ideal spot to visit Westminster with the Eye and other attractions within easy walking distance or a few minutes by tube. Excellent breakfast with enough choice for...

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2Thank loujane1960
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear loujane1960, What a pleasure to receive such glowing feedback! I'm very pleased to see that you enjoyed your stay with us. We appreciate you taking the time to share your experience with the TripAdvisor Community, and I have shared your kind comments with the team, who are delighted to have made such a good impression. I have noted your...

Preston, United Kingdom
Reviewed 1 week ago

We stayed for three nights over a long weekend. The accessible room was a little small, but otherwise very well equipped and suitable for someone in a wheelchair. The staff were friendly and obliging in all areas, but particularly on arrival, when we were shown to our room to check its suitability. They even offered to remove the castors on...

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Thank CraftyCath
D0laO, Guest Relations Manager at Doubletree by Hilton London - Westminster, responded to this review

Dear CraftyCath, Thank you for your review of your stay at the DoubleTree Westminster. We appreciate you taking the time to leave detailed feedback of your visit, and are very pleased to see that you enjoyed your time with us. We are particularly delighted that you found our service and facilities well-suited to your needs, and I have shared your...

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Staying in Westminster

Neighborhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
City Cafe
City Cafe
Cuisines: European, British
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
At DoubleTree by Hilton, we know that the little things mean everything. Enjoy our famous warm Signature Chocolate Chip & Walnut Cookie welcome at the front desk, whilst also earning Hilton HHonors® points for future qualifying stays. The DoubleTree by Hilton London – Westminster is as close to a cultural epicentre as it is possible to get. The Houses of Parliament, Westminster Abbey and Tate Britain are just a short walk away, while the West End, financial institutions & the ‘Square Mile’ in the City, South Bank and the London Eye are also within easy reach. Airy, modern rooms offer all the comforts you’d expect – and some you might not, like bottled water in your room on arrival, and complimentary high-speed internet in every room and throughout the hotel. Enjoy a drink, meal or Afternoon Tea in the informal-but-stylish atmosphere of our newly re-launched Millbank Lounge, and start your day with a hearty Full English Breakfast in our City Café. The Hotel was designed with original touches we know our guests appreciate: a fresh, light contemporary design; floor-to-ceiling windows; enhanced fresh air conditioning & soundproofing for undisturbed nights. We also offer late-night room service; state-of-the-art meeting facilities; private dining rooms. So whether you’re on business or enjoying a relaxing break, DoubleTree by Hilton London – Westminster has what it takes to make your visit a memorable one. ... more   less 

Additional Information about Doubletree by Hilton London - Westminster

Address: 30 John Islip Street, London SW1P 4DD, England (Formerly Mint Hotel Westminster)
Location: United Kingdom > England > London > Westminster
Price Range: $184 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton London - Westminster 4*
Number of rooms: 464
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Booking.com, Priceline, Hotels.com and Despegar.com so you can book your Doubletree by Hilton London - Westminster reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
City Hotel Westminster
City Hotel London
City Inn London
Doubletree By Hilton London - Westminster England
Hotel Style:
#173 Business Hotel in London
#187 Luxury Hotel in London
#188 Romantic Hotel in London
#192 Family Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Doubletree by Hilton London - Westminster staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors provide better views”
 of 5 bubbles 595neilh, 6 days ago | Read review
“Book one in Islington”
 of 5 bubbles HotChilli99, 1 week ago | Read review
“Executive Room w/breakfast and corner room”
 of 5 bubbles FoxTravelers, 2 weeks ago | Read review
“Ask for a room with a view... Many rooms look out at adjacent building”
 of 5 bubbles Enjoythetrip, 2 weeks ago | Read review
“Any room on a higher floor”
 of 5 bubbles Janeane1965, 2 weeks ago | Read review
5 of 5
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