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Novotel London City South

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#278 of 1,072 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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Novotel London City South
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1,861 Reviews from our TripAdvisor Community

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Showing 1,055: English reviews
Cheshire, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel offers an excellent location, it is a great pity the service is basic, no frills. Definitely not what one would expect from a 4 star Accor Group hotel. What happened to pro-active welcoming staff.

Helpful?
Thank Gary R
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear Gary R, Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. I do hope we get the opportunity to welcome you back, Kind Regards. More 

Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have normally used this hotel for business but we booked in for a family weekend and it was a huge success. The hotel is perfectly situated for Southwark and all the surrounding attractions. The travel system in this area are very good as are the numerous bars and shops. Would strongly recommend this hotel; the staff are very friendly... More 

Helpful?
Thank Lynne W
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear Lynne W, Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards. More 

Sydney, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I was impressed how good the location was and how happy all the staff were, breakfast was good. Beds were comfy and was clean . was impressed how roomy it was for a London hotel. It has been a while since visiting London but I would stay here again.

Helpful?
Thank teamrich0
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear Teamrich0, Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards. More 

Vienna, Austria
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed for a business trip. Nothing very surprising or "wow" in the hotel - quite standard Novotel. A great asset however is the quietness of the place, in the room, with a confortable bed - all ideal ingredients for a great night of sleep, perfect before a full day of work. Novotel also has this "Fast Checkout" system which makes... More 

Helpful?
Thank knj_from_fr
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards. More 

Hampshire
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Visiting London for 'open house London' weekend. First stay in this hotel. very impressed. Good location...good rooms ...good breakfast. No complaint at all. Will visit again. Even had a car park that you could arrange with the hotel next door.

Helpful?
Thank 3512Hampshire
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear 3512Hampshire, I was delighted to hear that you overall enjoyed your stay with us and I will be sure to share your comments with the team as I am sure they will appreciate knowing that their efforts have been recognised and remembered. We look forward to welcoming you back to the hotel in the near future. Best Regards. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Do not stay here if you don't want your stuff to be looked through and stolen. Stayed for one night in London had loads of plans but during our night out my iPad had been stolen from the room. When we had realised the next morning the manager came to the room to look. Told us that items must be... More 

Helpful?
1 Thank Laura C
Victoria P, Manager at Novotel London City South, responded to this review

Dear Laura C, I'm sorry you felt the need to post a negative review following your stay. As we discussed, after a full investigation the lock read showed that no one entered your room during your night out. We can only follow what the evidence shows. I am happy to discuss this further if you wish. Kind regards, Victoria Phillips... More 

Dublin, Ireland
Level Contributor
57 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a decent hotel a walk away from the London Bridge tube stop/Borough Markets and the Tate Modern. Novotel Paddington was a lot nicer but this one was worth a stay if you want to explore a different area of London.

Helpful?
Thank L B
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear L B, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, More 

Maidstone, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The staff were attentive and helpful from the moment we arrived. This was a birthday celebration for my husband, they upgraded our room and there was a bottle of wine waiting for us. The room was very comfortable, lovely soft mattress, and at last a hotel has got the pillows right! We usually have to ask for more. Very good... More 

Helpful?
Thank Ann W
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear Annieturvey, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Novotel London City South hotel. I was delighted to hear that you overall enjoyed your stay with us and I will be sure to share your comments with the team as I am sure they will appreciate knowing that their... More 

Bucks, UK
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Choose this hotel because of its central location and proximity to Brixton Academy, great value for Money in London! they are all expensive! were given a free upgrade to an executive room with a great view of the shard. comfortable affordable and central, keep up the good work Novotel.

Helpful?
Thank I_am_the_Client
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear I_am_the_Client, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Novotel London City South hotel. I was delighted to hear that you overall enjoyed your stay with us on this occasion and we very much look forward to welcoming you back to the hotel in the near future. Kind regards, More 

Stockholm, Sweden
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Good hotel in a great location near the London business quarters and London Bridge. Easy access to subway and trains. Friendly and helpful staff, nice rooms with very comfortable beds. Good breakfast, nice bar and a great burger in the restaurant :-) Will stay here again!

Review collected in partnership with Accorhotels.com

Helpful?
Thank Roger E
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear Roger E, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Novotel London City South hotel. I was delighted to hear that you overall enjoyed your stay with us on this occasion and we very much look forward to welcoming you back to the hotel in the near future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Southwark

Neighborhood Profile
Southwark
Even before the arrival of the instantly iconic Shard, the riverside scene in Southwark had moved well beyond any up-and-coming phase of development. For quite some time, locals and out-of-towners alike have loved browsing the boutiques of Bermondsey High Street, foraging through the bounteous stalls at centuries old foodie haven Borough Market, and flocking to the banks of the Thames to enjoy some of Britain's biggest attractions such as Tate Modern and Shakespeare's Globe. Despite Southwark's many popular draws, instant calm can be achieved easily by turning down almost any side street. For more urban buzz, a quick stroll across famed bridges like the pedestrianized Millennium Bridge or the ever photogenic Tower Bridge yields access to the very core of Central London. And with London Bridge Station as this neighborhood's main transportation hub, getting across town (or to anywhere in England for that matter) is a relative breeze.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Multilingual Staff
  • Banquet Room
Official Description (provided by the hotel)
The Novotel London City South is an AA 4 star hotel ideal for a weekend or holiday in London. The Shard, Borough Market, London Eye, Tate Modern, Millennium Bridge, Shakespeares Globe Theatre, Vinopolis and St Pauls Cathedral are just minutes away, while a short tube ride will get you to the shopping, nightlife and theatres of the West End. Guests can enjoy our Elements Restaurant, Clinks Bar and rooftop leisure and fitness suite with gym, sauna and steam room. Free WiFi & internet, chargeable parking available. ... more   less 

Additional Information about Novotel London City South

Address: 53-61 Southwark Bridge Road, London SE1 9HH, England
Location: United Kingdom > England > London > Southwark , London Bridge
Price Range: $168 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London City South 4*
Number of rooms: 182
Reservation Options:
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Also Known As:
Novotel London City South Hotel London
Accor London City South
London Novotel
Novotel London City South England
Hotel Style:
#28 Green Hotel in London
#206 Luxury Hotel in London
#245 Family Hotel in London
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