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Novotel London City South

Travelers' Choice award winner
#276 of 1,063 Hotels in London
GreenLeadersSilver level
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Novotel London City South
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2,069 Reviews from our TripAdvisor Community

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Showing 1,177: English reviews
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Cape Town Central, South Africa
Reviewed 5 days ago NEW

I stayed here for 1 night on a business trip. The hotel is in a good location, only 5 minutes walk from the Thames and a tube station. I stayed in a room overlooking the back car park and it was quiet. Reception staff were friendly and helpful. Breakfast was a standard buffet breakfast and was ok. Apparantly the hotel...

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Helpful?
Thank AbrieDeV
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear AbrieDeV, I am so glad to hear that you enjoyed your time here at the Novotel London city south! Your comments echo exactly the experience we wish for our guests and I’m so pleased that this turned a simple stay into a great experience. Your comments are most gratefully appreciated. I do hope we get the opportunity to welcome...

Clevedon, United Kingdom
HOTEL’S FAVORITE REVIEW
Reviewed April 11, 2017

We stayed here for one night to visit the Globe and the London Film Museum. The hotel is conveniently situated south of the river and about 10 minutes walk from the Globe. On the 5th floor we had no issues with street noise, and anyway Southwark Bridge Road did not seem as busy as the roads north of the river....

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Helpful?
1Thank Eric P
About Hotel's Favorite Review
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear Eric P, Thank you very much for your review, I am delighted that you enjoyed your visit to the Novotel London City South. I am pleased to see that you did a lot of visit in London and enjoyed the area. I look forward to welcoming you back again soon. Kind regards, Eric Lambert - Front Office Manager

Reviewed 6 days ago NEW

The good: 1. The rooms look nice and were really clean. 2. There are some restaurants and pubs nearby. 3. The check in and check out was fast. 4. Good customer service. The bad: 1. The hotel is not that close to the metro station. 2. The air conditioner in the room was not working at all. We got offered...

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Helpful?
2Thank Andrés L
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear Andrés L, Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Novotel London City South hotel. I was delighted to hear that you overall enjoyed your stay with us and in particular found rooms, location and staff to be excellent. It's always a pleasure to read that my team is...

Vacoas
Reviewed 1 week ago

The location was nice with easy access to underground (five minutes). The personnel also was very welcoming and very helpful. However, the family room was a bit small with no place for suitcase and the only view from the window was a building.

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Helpful?
Thank Chayalee
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear Chayalee, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Eric Lambert - Front Office Manager

Reviewed 2 weeks ago via mobile

Myself and husband stayed 6 nights during our stay every single staff member We came across where extremely helpful friendly and professional no matter what the request. The hotel also was very comfortable and in a fantastic location to see London. Thank you

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Helpful?
Thank lstbk
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear Istbk, Thank you for taking the time to write a review following your recent stay. I was delighted to hear that you in particular found our location to be excellent, but more importantly about the service. I will be sure to share your comments with the team as I am sure they will appreciate knowing that their efforts have...

Reviewed 2 weeks ago via mobile

Small room - bathroom had glass walls so no privacy. Better hotels around for same price. Staff excellent and very helpful. Very clean. Breakfast buffet overpriced. Small lobby and restaurant is nothing special. Not good for meeting with visitors.

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Helpful?
Thank Dethwench
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear Dethwench, Thank you for taking the time to write a review following your recent stay at the Novotel London City South hotel. I was delighted to hear you found our staff to be excellent and helpful and I am sure they will be happy to ear it, however I am very sorry that your overall experience did not meet...

Reviewed 2 weeks ago via mobile

My wife & I got no sleep at all in this hotel the air conditioning chugs along noisily all night like a diesel train & the bed was just horrible like sleeping on an old piece of sponge also we had to open the window it was so hot then there is huge traffic noise sirens from the hospital I...

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Helpful?
Thank tomray99
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear tomray99, I am sorry that on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness and I am currently investigating this matter. Please feel free to contact me on 0207 089 0500 to discuss this further. Kind regards, Eric Lambert - Front Office Manager

Dublin
Reviewed 2 weeks ago via mobile

Really happy with my stay in the Hotel. Quiet comfortable well designed rooms-comfy bed. Good location. I found the front of house staff friendly and efficient. Best of all when I accidentally left my passport in the safe they tracked me down and got it to me! Well done!

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Helpful?
Thank IntrepidBee
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear IntrepideBee, Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Eric Lambert - Front Office Manager

Teguise
Reviewed 3 weeks ago via mobile

Located about 500m from London Bridge, and approx 250m or so from the Borough Market, this hotel is perfectly situated to explore all London has to offer. Close to underground and rail links. Superior rooms are well appointed (modern, sharp and clean) though front facing onto Southwark Road, you get to hear the busy traffic. Would definitely return.

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Helpful?
Thank Stephen O
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear Stephen O, Thank you very much for your review, I am delighted that you enjoyed your visit to the Novotel London City South. I look forward to welcoming you back again soon. Kind regards, Eric Lambert - Front Office Manager.

Reviewed 3 weeks ago via mobile

I work in London most weeks and like to stay around bankside. Of the hotels there, this is my favourite. It's easy, friendly and does everything it needs to. From check in to check out everything just works well. While other hotels have individual elements that are better than this Novotel, the overall package here is best as there are...

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Helpful?
Thank James C
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear Jame C, We very much appreciate your comments regarding your stay at the Novotel London City South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

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06/11/2017 06/12/2017
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Staying in Southwark

Neighborhood Profile
Southwark
Even before the arrival of the instantly iconic Shard, the riverside scene in Southwark had moved well beyond any up-and-coming phase of development. For quite some time, locals and out-of-towners alike have loved browsing the boutiques of Bermondsey High Street, foraging through the bounteous stalls at centuries old foodie haven Borough Market, and flocking to the banks of the Thames to enjoy some of Britain's biggest attractions such as Tate Modern and Shakespeare's Globe. Despite Southwark's many popular draws, instant calm can be achieved easily by turning down almost any side street. For more urban buzz, a quick stroll across famed bridges like the pedestrianized Millennium Bridge or the ever photogenic Tower Bridge yields access to the very core of Central London. And with London Bridge Station as this neighborhood's main transportation hub, getting across town (or to anywhere in England for that matter) is a relative breeze.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The Novotel London City South is an AA 4 star hotel ideal for a weekend or holiday in London. The Shard, Borough Market, London Eye, Tate Modern, Millennium Bridge, Shakespeares Globe Theatre, Vinopolis and St Pauls Cathedral are just minutes away, while a short tube ride will get you to the shopping, nightlife and theatres of the West End. Guests can enjoy our Elements Restaurant, Clinks Bar and rooftop leisure and fitness suite with gym, sauna and steam room. Free WiFi & internet, chargeable parking available. ... more   less 

Additional Information about Novotel London City South

Address: 53-61 Southwark Bridge Road, London SE1 9HH, England
Location: United Kingdom > England > London > Southwark , London Bridge
Price Range: $177 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London City South 4*
Number of rooms: 182
Reservation Options:
TripAdvisor is proud to partner with Expedia, ACCOR, Booking.com, Hotels.com, Hotwire, Orbitz, Travelocity, Cheap Tickets, Priceline, Cancelon, TripOnline SA, HotelQuickly and Hotel.de so you can book your Novotel London City South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London City South Hotel London
Accor London City South
London Novotel
Novotel London City South England
Hotel Style:
#31 Green Hotel in London
#204 Luxury Hotel in London
#244 Family Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Novotel London City South staff and other travelers.
26 questions
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Questions? Get answers from Novotel London City South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Before unpacking, make sure the AC is working in the room.”
642andr_sl, 6 days ago | Read review
“To precise on 'good views from the window' when booked on line.”
Chayalee, 1 week ago | Read review
“The odd numbered (east side) rooms on the fifth floor are quiet and provide a view of Southwark Cathedral”
W3782UJericp, Apr 11, 2017 | Read review
“If you have booked a free 5pm checkout then make sure you check this on your arrival as you won't be told that you can't have it. Very frustrating when you have planned a day out until 4pm on the day of your check out! ”
642vanessa2015, Mar 24, 2017 | Read review
“Floor one, odd numbered rooms face into the parking”
  • Room service breakfast.
SamuelR929, Mar 23, 2017 | Read review
5 of 5
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$138* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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