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Sapphire Hotel London

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Sapphire Hotel London
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248 Reviews from our TripAdvisor Community

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Showing 190: English reviews
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Ok, so me and my partner stayed here for a week as she was visiting from Brazil, and weren't looking to break the bank. Overall, we enjoyed our stay. The location is very good, the Westfield mall, is very close and a supermarket and pizza take out is opposite. There are some good pubs (in particular the sindercombe social) very... More 

Helpful?
2 Thank craiglingston
London, England, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Booked into this place for one night when visiting London. Looked good on their website. However reality was very different. On arrival, AFTER, they had taken payment, we were told we didn't have a room in this hotel, but would be staying in their "sister" hotel 7 doors down the road. This was despite having a pre booking. Alarm bells... More 

Helpful?
Thank King375

Travelers are raving about these London hotels

Nottingham, United Kingdom
Level Contributor
104 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

So you're thinking London, Shepherds Bush, under £100 ( just!!) it's going to be bad!! Not so here, rooms are compact but modern clean and comfortable. Nothing more nothing less!! Dodge the leaking ceiling in reception and you can't go wrong!! Good nights sleep

Helpful?
Thank FEOE
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed July 12, 2016 via mobile

Not a lot of good to say unfortunately. The hotel is noisy - walls and ceilings are thin so expect to hear plenty of noise. Very small rooms and photos are deceiving. The service, though flexible was not particularly friendly. One positive is that the kitchen staff were friendly, however the breakfast itself was rather basic. Certainly not much value... More 

Helpful?
Thank SMSidat
Bristol, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 3, 2016 via mobile

Ok so this hotel is cheap but it's also not pleasent! You get sent to a hotel 7 doors up, my room was boiling hot. I asked numerous times to have a hairdryer that worked but mine just over heated and burnt out. The shower sprayed everywhere from all the holes in it but not over me. Got the bathroom... More 

Helpful?
1 Thank Naomi P
1 review
2 of 5 stars Reviewed June 29, 2016 via mobile

We had high expectations of this hotel after looking at photos on their site, well photos lie. Firstly the shower was not attached to the wall so had to hold it while showering. We did tell the manager who said he would sort it but never did. Secondly the curtains did not meet the bottom of the window which looked... More 

Helpful?
Thank Stephanie H
Edinburgh, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 27, 2016 via mobile

I took time to chose carefully and pick a hotel as a gift for my daughters 30th birthday. On arrival my daughter and partner were informed ( without explanation) that they would be staying their sister hotel. The chosen hotel was very pokey and bed uncomfortable. I did email hotel to determine reason for move. However did not receive any... More 

Helpful?
Thank Kathleen L
Level Contributor
49 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed June 26, 2016 via mobile

There's no reception at this hotel. Instead there's a number and a doorbell on the front door. We were given our key card and told our room number. Going down to the room it smelt like gas. When we got in the room it had a funny smell to it as well. Almost like bad breath. First sight the room... More 

Helpful?
1 Thank Jacqueline G
New South Wales, Australia
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed June 23, 2016 via mobile

Was sent to a different hotel. Cosy room, central location. No reception. No details provided on complementary breakfast, so didn't get one. Grumpy man on reception telephone. Great for a place to sleep only. Will try some where else next time.

Helpful?
Thank Amanda L
Barcelona, Spain
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 22, 2016

I went with my husband this last weekend 15th to 17th April (cause my birthday) we arrive late, unfortunately the receptionist did to us a VERY FAST CHECK IN, the room was clean and ok for the price, the only really BAD and NOT NICE think... we found 2 hairs (definetly not head hair...) Im receptionist in BCN 4* hotels,... More 

Helpful?
7 Thank Mau C
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
Official Description (provided by the hotel)
The Sapphire Hotel is a newly refurbished hotel offering all en suite rooms with Italian marble bathrooms with soft lighting, modern chic furnishing and contemporary decor which provides an ambience for relaxation. All rooms have a flat-screen LED TV with DVD player, sky channels and tea/coffee facilities. The entire hotel is non-smoking and is accessible via an electronic keycard system. ... more   less 

Additional Information about Sapphire Hotel London

Address: 35 Shepherds Bush Road, London W6 7LU, England
Location: United Kingdom > England > London > Hammersmith / Fulham
Price Range: $75 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sapphire Hotel London 3*
Number of rooms: 14
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Also Known As:
Sapphire Hotel London England
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