A fantastic location in a really quiet spot but just minutes from the Chelsea shops and restaurants. Loved the tech from booking to checking in and during our stay, so efficient. Bed was really comfy and the facilities were modern and clean. We thought it was really good value too. The rooms are small, but have everything you need for a short stay. We will be back!
Sonder is great. I say that after having stayed - for an exorbitant amount of money - at Bailey's, which my daughter and I have since dubbed Fawlty Towers (but that's for another review). Sonder is easy, it's clean, the staff is adorable, the room is well lit, the bathroom is lovely, the toiletries are outstanding and copious, the bed and pillows are comfy, we had a good sized closet and a desk and a mini fridge, so what more do you need? And the location, if you want to be central in London but still have a homey feel, is great. Chelsea Green is a beautiful neighborhood in itself, and this location is a 5 minute walk to South Kensington station - if you need the tube - or a 15 minute walk to Knightsbridge - it is between Fulham Road (right around the corner from Conrans) and the Kings Road so within a 5 minute walk you have literally everything you could ever need. If you need fancy restaurants, Elystan Street is right down the block, if you want delicious Italian not so fancy Cinquecento, And if you love to walk, you are truly central. It's a 20 minute walk to Belgravia, Wholly recommend!. …
It was an exceptional stay, especially for the price! Loved the bed, separate living area and bathroom shower. The quaint nuances of Chelsea were seen throughout the building. It was an easy walk from Sonder to Kings road and South Kensington Station. We loved our stay.
Smoke, marijuana, music and moving furniture, people outside my door, on-site staff clearly involved. Many attempts to get the app to work, result is people outside my door threatening me due to me complaining
One year after my last visit I tried to book a stay at Sonder Chelsea Green in London, UK. Sonder charged my credit card GBP 429, yet the booking was not confirmed. Customer service told me to contact my bank. My bank confirmed they approved the payment. Then customer service claimed that the booking could not be processed because of the wrong zip code. I checked with the bank again. The zip code was correct. Sonder customer service team further claimed that reservation did not go through because the zip code was foreign. It was strange, because Sonder receives bookings from all over the world on a daily basis. Sonder further suggested to take the booking over phone, but that was not possible because there was not enough credit on my credit card due to the amount already reserved by Sonder. Moreover, I did not feel comfortable giving my credit card details over the phone. Sonder team then suggested to wait few days before trying again. Be very careful when you book with this company.…
We stayed at the Sonder Chelsea Green for 16 days, April 2-18 2022. The room was very comfortable along with the bathroom. But we wondered when our room was going to be cleaned after about 5 days. We learned that we had to pay an additional 25 pounds per cleaning. I asked the one person at the desk who informed of this to show me where in the contract I was informed that this was the case. After 10 minutes of searching on his computer he could not. Then I was informed that I could not have cleaning done that day because I had not paid for the cleaning in advanced. I went on line to pay for a cleaning only to be informed the next day the cleaning fee had not be received. I tried to reach someone to help . I eventually received texts from three different people who were very gracious to help, but none of them got my room cleaned. Eventually I was able to get my payment through and my room cleaned. The cleaning was excellent. So I paid up front for two more cleanings during our stay. When I made my reservations, the money was taken out of our account right away, at least a month ahead of time. I can not call this a hotel because of the lack of services. The front steps also should have a railing for those in need of some support going up and down the stairs. Be aware that not all of the conditions are clearly explained.…
This property was found for us last minute after a mix up with our original booking. Couldn’t fault the Sonder team for their customer service. Accommodation was excellent and just what we were looking for during our stay.
Very nice location and pleasant clean room, but the hotel has become rather soulless with barely any staff present on site. There is a serious problem of sound proofing and endless emails about checking in, checking out. Most contacts with staff is done via internet.
Loved our stay at the Sonder Chelsea Green! The room was big, stylish, and the bed was sooo comfortable. The towels were divine. Some of the softest I’ve had. Very fast Wi-Fi since we were working remotely. We had some of the best sleep of our trip here. Neighborhood is really nice with cute shops and restaurants a short throw away. Easy access to the South Kensington and Sloane Square Underground.
Really enjoyed my stay and staff are really helpful and friendly. Short way to tube/restaurants/pubs. Will definitly come back again. I really like the small backyard garden for relaxinf. Fast Wifi. Andreas