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St. James Court, A Taj Hotel, London

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54 Buckingham Gate, London SW1E 6AF England
23 people are viewing this hotel
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Traveler (1573)
Room & Suite (560)
Dining (120)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 08/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from St. James Court, A Taj Hotel, London
Updated 08/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#151 of 1,206 in London
Location
4.8
Cleanliness
4.6
Service
4.6
Value
4.2
Travelers' Choice
In a country that values understatement, St. James' Court is an English classic typifying the concealed charm of one of Britain's finest hotels. The custom of St. James’ Court, A Taj Hotel is the distinctive choice for more than service with a smile. With a distinguished pedigree shaped over more than a century, this discreet Victorian masterpiece with its famous Shakespearean Courtyard is perfectly placed between Buckingham Palace and the Houses of Parliament in a historic enclave marking the centre of power. Crisp and elegant, with an easy charm that’s reserved, yet attentive, we strive to make each visit more pleasurable and memorable. Exceeding the expectations of today’s discerning traveller, St. James' Court is a slice of the past served up on a contemporary platter.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Car hire
Business Center with Internet Access
Conference facilities
Parking
Wifi
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Snack bar
Special diet menus
Taxi service
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Shared lounge / TV area
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Iron
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Languages Spoken
English, French, Spanish, German and 2 more
5514Reviews163Q+A100Room tips
Traveler rating
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Most Recent
MOHIT P wrote a review May 26
Geneva, Switzerland2 contributions
+1
St. James Court, Taj Hotel is a blend of luxury and comfort. Situated in the heart of London, this marvellous piece of property offers exquisite food and service. The hotel is within a five-minute walking distance from Buckingham Palace, and other major tourist points are either at a decent walking distance or a few stations away by bus. The hotel also has a cosy courtyard which is soothing for evening tea or drinks. Indian celebrities and politicians can be seen roaming around the courtyard. The hotel also has a jacuzzi, steam bath and sauna services (included in the price of the room). However, due to paucity of time, I could not avail of those services. As for the service, I would like to highlight a specific instance, Chef Mohit Tak made special efforts in preparing my meal per my requirement. Not only did he comply with my dietary needs, but he also followed up after that to see whether I liked the food or not. The food was delicious beyond comprehension. This remarkable personal gesture was welcoming and heart-touching. It also shows how well Taj takes care of its guests. The guest is made to feel at home, and he never feels like an outsider. Apart from this, I was also touched by the fact that a hand-written note was sent to me at my arrival, welcoming me to the hotel. I will certainly recommend this property to everyone and ensure that I stay here whenever I am in London. Good luck, and keep the great work going. Best, Mohit
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Date of stay: May 2022
Value
Location
Service
Trip type: Traveled
Room Tip: Ask for a room in the renovated portion of the hotel.
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Response from Mehrnavaz Avari, General Manager at St. James Court, A Taj Hotel, London
Responded 2 days ago
Dear 204mohitp, Thank you for taking the time to write a review on Trip Advisor following your recent stay at the St. James' Court, a Taj Hotel. We are delighted to know that you had an overall wonderful stay experience. We highly appreciate your kind words complimenting the team and service specially Chef Mohit Tak who will be delighted to see your kind review. We are pleased to know that you felt well looked after during your stay and also that our enviable location served you well during your time in London. We look forward to welcoming you back soon again. Yours sincerely, Mehrnavaz Avari Area Director UK and General Manager
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Pradyumna V wrote a review May 25
Ahmedabad, India1 contribution
Excellent place to stay, centrally located and excellent facilities, staff is very courteous and make you feel special. I strongly recommend to stay and experience the ambience and services of this great hotel.
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Date of stay: May 2022Trip type: Traveled
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Response from Mehrnavaz Avari, General Manager at St. James Court, A Taj Hotel, London
Responded 3 days ago
Dear Pradyumnav, Greetings from London! Thank you for taking the time to leave a review on Tripadvisor following your recent stay at the St James’ Court, a Taj Hotel and for your recommendation for other travellers looking for a centrally located hotel in the beautiful and historical city of London. We are pleased to know that you enjoyed this visit and found our team welcoming and helpful. It is our endeavour to deliver memorable stay experiences to our patrons, and we are pleased to know that you had an overall wonderful stay experience. We hope to get the opportunity to welcoming you back many more times in future. Yours sincerely, Mehrnavaz Avari Area Director UK and General Manager
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Shorty wrote a review May 24
Chelmsford, United Kingdom14 contributions4 helpful votes
We had a wonderful stay at the Taj. We were made Guests of the Day and received complimentary drinks, dessert and a late check out time of 2pm. The staff were friendly, welcoming and made sure our stay was special. Our room was very comfortable and we had everything we needed. We ate at the TH@51 and our food was delicious. We also had breakfast in this restaurant. The range of breakfast food was varied and the buffet side of it was well stocked. The location is great, just a 5 minute walk from Buckingham Palace, Westminster and the royal parks.
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Date of stay: May 2022
Value
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Response from Mehrnavaz Avari, General Manager at St. James Court, A Taj Hotel, London
Responded 3 days ago
Dear P9152ELtraceyh, Greetings from St James Court, a Taj Hotel! Thank you so much for taking the time to write a review on Trip Advisor following your recent stay at the St. James' Court, a Taj Hotel. We are delighted to know that you enjoyed being our special 'Guests of the Day' and we hope that the extra touches aided in making your stay extra special. It is indeed a pleasure to know that you found the breakfast spread in our brand-new conservatory style restaurant TH@51 delicious and that you found your bedroom very comfortable. We highly appreciate your kind words complimenting the team and service. Our team constantly strives to deliver memorable stay experiences to our guests, and we are pleased to know that you had an overall wonderful stay. We look forward to welcoming you back again soon. Yours sincerely, Mehrnavaz Avari Area Director UK and General Manager
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Ellie M wrote a review May 23
1 contribution
We booked this stay for our honeymoon as an extra special treat. Unfortunately this was ruined on the last night of our stay. We arrived back from dinner, spent some time in the hotel bar but on arrival back to our room at midnight our key card wouldn’t work. We went to the lobby and spoke to the manager who said he would fix this and added ‘whilst you’re here you can pay your bill’. We asked politely if we could settle this in the morning at checkout as we were using cash from our wedding gifts which was back in our room. This was ignored and we were told that someone would come up to our room to collect the payment. A member of staff then came to our room, gone midnight to collect a payment without any receipt which we was not happy with. It then meant my husband had to walk back down to the lobby to pay the bill. Lots of excuses to say the payment was needed as there was no credit card details on our room but in the next breath was able to confirm my credit card number (I also had to put a card down to secure my booking in the first place and this was confirmed on check in so was a load of rubbish) Me and my husband left feeling very judged and untrusted by the hotel staff. Really ruined our last night and left us very upset by the whole experience. Left a review on our booking over 2 weeks ago now which has been ignored. No apologies or contact made by the hotel. Would not recommend.
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Date of stay: May 2022Trip type: Traveled
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Dan H wrote a review May 22
Chelmsford, United Kingdom11 contributions13 helpful votes
We initially stayed at St James' Court in May 2021, we had such an amazing experience throughout our stay. The hotel itself is stunning, a great location with very spacious and comfortable rooms. All the staff are incredible friendly and helpful, always delivering the best service, making our stay that extra bit special. We have now made St James' Court our go to hotel in London and recently stayed again May 2022. Our second stay was just as amazing and memorable at the first. We visited Qulion for dinner and have to say it was one of the best meals we have ever had. We cannot recommend highly enough and look forward to our return in June 2022.
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Date of stay: May 2022
Location
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Response from Mehrnavaz Avari, General Manager at St. James Court, A Taj Hotel, London
Responded 6 days ago
Dear Dan H, Thank you for choosing to stay once again at the St. James’ Court, a Taj Hotel and for taking the time to leave a review on Tripadvisor. We are pleased to know that your visit to London, to your now home-from-home was pleasant and lived up to your expectations again. The team at the St. James’ Court, a Taj Hotel is committed in delivering ‘Tajness’ to our Guests, through the display of warmth and sincere care while taking care of the smallest of your everyday needs and we are glad that you had a memorable visit. Your kind words complimenting this stay, your meal experience in our Michelin starred restaurant Quilon your recommendation for others are greatly appreciated. We look forward to welcoming you back once again soon to enjoy our hospitality. Your sincerely, Mehrnavaz Avari Area Director UK and General Manager
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TJ211 wrote a review May 20
Cheshire, United Kingdom33 contributions32 helpful votes
I have stayed at St James Court several times. We used to deal with a lovely desk manager named Ciara who has since left which is a shame, but I can happily say that all the other members of staff were helpful and courteous. The rooms are nice enough- the refurbished ones even better. The location is excellent for Buckingham Palace and St James Park. It is a lovely area and you are always guaranteed something interesting and exciting happening somewhere. All in all I'm giving it a good review and we have booked in again for the Jubilee. Not the cheapest place to stay by a long way - but you really are paying for the service, the location and the standard. During covid we were fortunate enough to get a good deal at the The Taj suites which was absolutely outstanding. That's a whole other level.
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Date of stay: August 2021
Rooms
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Response from Mehrnavaz Avari, General Manager at St. James Court, A Taj Hotel, London
Responded 1 week ago
Dear Tracey W, Thank you for choosing to stay at the St. James’ Court, A Taj Hotel once again and also for your wonderful review on Tripadvisor. We are delighted to know that you had a wonderful stay, taking full advantage of our enviable location, right in the heart of London, just a few moments walk from Buckingham Palace and within walking distance of both Victoria Station and St James Park station too. Your kind words for our team are highly appreciated. We are delighted to know that you stayed at our sister property the Taj 51 Buckingham Gate, Suites and Residences during the pandemic lockdown and are pleased to know that you had an enjoyable stay. From time to time we have interesting offers for the suites which can be viewed on our website. We look forward to welcoming you back again for the very special Jubilee Celebrations and hope to get many more opportunities to recreate the magical moments lived by you during this visit in your future visits as well. Yours sincerely, Mehrnavaz Avari Area Director UK and General Manager
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Tharindu S wrote a review May 20
12 contributions
+1
From start to finish this place was superb. The stay was a surprise for my 40th birthday, and all the staff were so accommodating, providing a complimentary room upgrade and placing a wonderful cake section plate along with a handwritten birthday card. The front of desk were fantastic and also took a complimentary couples photo of us...obviously when we got a bit more glammed up! Now the breakfast.....AMAZING!! The selection was fabulous, from fully cooked, fresh fruit, cold meats, breads, and a full Indian breakfast selection to boot, in addition we were also offered complimentary mimosas, I could go on, but you get the point. The room was wonderful, clean, modern, and very welcoming. The toiletries were of top quality as one would expect from the Taj. Room service daily to a high standard, if you wanted this, however ability to choose a sustainable option and skip days if you so wished. The cocktail bar was also excellent, with a great selection on offer and perfectly crafted, with all staff being very attentive. We did not eat dinner at the hotel as we had various celebratory dinner reservations planned, however I am sure this would have also been excellent. This hotel is a hidden gem in the city, and we intend to visit for some summer events and spend time in their beautiful outdoor garden space and of course stay on a few occasions ;) Overall if you are looking for a high end stay, with quality as standard, then this is your hotel. I have and will continue to recommend this place to anyone who wants a bit of luxury and pizzazz at affordable prices in the city. Thank you again for making our stay and my 40th so wonderful :)
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Date of stay: January 2022
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Location
Service
Room Tip: Courtyard view rooms are wonderful both day and night.
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Response from Mehrnavaz Avari, General Manager at St. James Court, A Taj Hotel, London
Responded 1 week ago
Dear TharinduS7, It was an absolute pleasure to get the opportunity to welcome you to St James Court, a Taj Hotel and also to read your glowing review following your stay for your special birthday celebrations! We are pleased to know that you had a delightful stay experience and that our team could showcase the spirit of Tajness, which is a feeling enriched through care, warmth, and a strong sense of nobility. Your kind words complementing our team, service and the room that you stayed in is highly appreciated. It gives us great pleasure to know that you enjoyed the breakfast offerings in our new conservatory style restaurant TH@51 and also that our enviable location, perfectly positioned for visiting many of the famous London landmarks, served you well during your time in London. It certainly sounds like lots of memories were made and we look forward to welcoming you back soon again to enjoy our hospitality. Yours sincerely, Mehrnavaz Avari Area Director UK and General Manager
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Stefano F wrote a review May 19
Florence, Italy21 contributions32 helpful votes
All perfect, All perfect, service is wanderful, location incredible, people and ambience really nice. We really suggest this pearl hotel, also other guests were very nice and friendly. I just would pay more attention to breakfast experience.
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Date of stay: May 2022
Location
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Response from Mehrnavaz Avari, General Manager at St. James Court, A Taj Hotel, London
Responded 1 week ago
Dear StefanoF445, Thank you for choosing to stay at the St. James’ Court, a Taj Hotel and making it your home-from-home whilst in London. We are delighted to know that you had a wonderful stay, took full advantage of our convenient location and enjoyed the friendly and professional service from our team too. It is valuable feedback such as yours that inspires our team to strive for excellence and to make sure that our guests leave the hotel with fond memories. We hope to get many more opportunities to recreate the magical moments lived by you during this visit in your future visits as well. Yours sincerely, Mehrnavaz Avari Area Director UK and General Manager
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William R wrote a review May 17
1 contribution
You might be considering the St James Court because of its central location and the fact that it is slightly less expensive, though no bargain, compared to other luxury London hotels. But do not make the same mistake we did. This is hands down the worst hotel I’ve ever stayed in for the price (around 500 pounds a night). Other reviews highlight how tired the hotel looks inside, and this was more than true. The hallway walls and carpet are beat up, and the furniture is cheap and damaged in the rooms. However, the service makes the Taj’s “World’s Strongest Brand” motto simply laughable. Housekeeping didn’t come on multiple occasions, leaving us to have to shower with dirty towels we left on the floor as a courtesy to the staff (we were in a rush to the theater). Dirty cutlery was left in the room and twice in one night housekeeping barged in while we were getting ready. The third floor was essentially used as a storage unit for banquet furniture, with tables and folding chairs left on the walls. The elevators routinely did not work, and we had to exit the lobby through a service entrance via stairs at least four times. The restaurant service was so slow and inattentive that we ended up walking to the Corinthia to for breakfast to be treated with some respect. On top of all of this, there was not a single staff member or doorman at the lobby upon coming back at night, which is especially concerning given that you don’t need a room key to access the elevators to guest rooms. We were granted a late checkout, but that didn’t stop housekeeping from leaving welcome materials for the next guest in the room and a manager banging on the door to ask if we checked out before the time the front desk offered us. As a 4 star hotel, I expected less service than Claridges or the Mandarin, , but this was unacceptable and I’m shocked this property is vetted by the Taj Brand. I was extremely respectful in letting the management know of these things so they can make improvements for future guests, but Beata's response was flippant and she offered to take off one night of a rollaway bed charge for 50 pounds (off of a 2000+ pound bill) which was also laughable. I will never stay in a Taj again. With so many excellent hotels in London, avoid this one at all costs.
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Date of stay: May 2022
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Response from Mehrnavaz Avari, General Manager at St. James Court, A Taj Hotel, London
Responded 1 week ago
Dear William R, Thank you for taking the time to leave a review on Tripadvisor following your stay at the St. James’ Court, a Taj Hotel. Please accept our apologies for the disappointing experience. While I wish you had a better stay here with us, it is feedback like yours that we learn from as we continue to strive in improving both our product and service. We take pride in our services as our entire team strives hard to deliver exceptional guest experiences, and we are sorry to know that we fell short of meeting your expectations on this occasion. We hope that you will deem this experience as a one-off and give us another opportunity to redeem ourselves and also to experience the services that so many of our guests are so fond of. I have sent you a private message so that I can apologise in a more personal manner. We look forward to welcoming you back soon again. Yours sincerely, Mehrnavaz Avari Area Director UK and General Manager
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John C wrote a review May 16
Radcliffe, United Kingdom3 contributions
+1
On the whole we had a good trip, the hotel was just above average, changed room as facilities in original room were poor, breakfast was good but drinks were expensive. Staff friendly & willing to help. Why do hotels not consider hair drying? Never a plug point near a mirror!!
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Date of stay: May 2022Trip type: Traveled
Room Tip: We parked just round the corner at a Just Park private spot safe & underground £25 a day. Not do...
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Response from Mehrnavaz Avari, General Manager at St. James Court, A Taj Hotel, London
Responded 1 week ago
Dear Jcawley1960, Greetings from St. James’ Court, a Taj Hotel. Thank you for taking the time to leave a review on Tripadvisor following your recent stay. It is our sincere endeavour to ensure that all our guests have a truly memorable stay experience and we are pleased that you generally enjoyed your stay. We would like to take this opportunity to inform you that we recently introduced refurbished rooms which are called Premium Rooms, these rooms are beautifully appointed, have full soundproofing with better acoustics, well lit, more space and great colour schemes. The Premium rooms are designed to meet the needs to discerning global travellers and we are sure that you would find them suitable for your next visit. We look forward to welcoming you back again soon. Yours sincerely, ​ Mehrnavaz Avari Area Director UK and General Manager
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PRICE RANGE
$295 - $439 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza london - st. james hotel london, london crowne plaza
FORMERLY KNOWN AS
Crowne Plaza London - St. James
LOCATION
United KingdomEnglandLondonWestminster
NUMBER OF ROOMS
338
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Frequently Asked Questions about St. James Court, A Taj Hotel, London
Which popular attractions are close to St. James Court, A Taj Hotel, London?
Nearby attractions include Buckingham Palace (0.3 miles), Billy Elliot The Musical (0.3 miles), and Westminster Cathedral (0.2 miles).
What are some of the property amenities at St. James Court, A Taj Hotel, London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at St. James Court, A Taj Hotel, London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at St. James Court, A Taj Hotel, London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at St. James Court, A Taj Hotel, London?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to St. James Court, A Taj Hotel, London?
Conveniently located restaurants include Chez Antoinette Victoria, Mio Restaurant, and The Vincent Rooms Brasserie, Bar & Escoffier Restaurant.
Are there opportunities to exercise at St. James Court, A Taj Hotel, London?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at St. James Court, A Taj Hotel, London?
Yes, dry cleaning and laundry service are offered to guests.
Does St. James Court, A Taj Hotel, London offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at St. James Court, A Taj Hotel, London?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Hindi.
Are there any historical sites close to St. James Court, A Taj Hotel, London?
Many travelers enjoy visiting Churchill War Rooms (0.4 miles), Tower of London (2.7 miles), and Houses of Parliament (0.5 miles).