Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
In a country that values understatement, St. James' Court is an English classic typifying the concealed charm of one of Britain's finest hotels. The custom of St. James’ Court, A Taj Hotel is the distinctive choice for more than service with a smile. With a distinguished pedigree shaped over more than a century, this discreet Victorian masterpiece with its famous Shakespearean Courtyard is perfectly placed between Buckingham Palace and the Houses of Parliament in a historic enclave marking the centre of power. Crisp and elegant, with an easy charm that’s reserved, yet attentive, we strive to make each visit more pleasurable and memorable. Exceeding the expectations of today’s discerning traveller, St. James' Court is a slice of the past served up on a contemporary platter.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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Nestled in a coveted location near Buckingham Palace, St. James' Court, A Taj Hotel, is celebrated by guests for its easy access to landmarks and transport. Its spacious and well-equipped rooms, alongside spotless upkeep, contribute to its charm, though some visitors note the decor feels dated and the noise can be disruptive.
The service is often lauded for being attentive; however, inconsistencies, particularly with elevator speed, have been a point of contention. While the elegant atmosphere and amenities like the spa are highlights, the value proposition has been questioned by guests who expect more for the price.
Location
Convenient
Atmosphere
Elegant
Rooms
Spacious
Value
Expensive
Cleanliness
Spotless
Noise level
Noisy
Service
Inconsistent
Amenities
Comprehensive
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What can I say…. What a fabulous hotel! From the moment the door was opened until the time we left the service was incredible. Every single member of the team was incredibly polite, professional and went out of their way to ensure everything was perfect for our stay. We had a premium king size family room with a separate living area, even with 2 additional beds in the room it was still huge. I have stayed in a lot of hotels and never experienced such good service from every person we came across. The breakfast was amazing, such a huge choice available. It was so busy at 10am but the queue went down quite quick, however if you can go early then I would.
We were served by the loveliest lady called Anupama. She took time to ensure we were well looked after and made a personal recommendation for us to try an Indian dish for breakfast as well. My husband loved this and would never have tried without your recommendation, so thankyou.
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Date of stay: January 2025Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was our second stay at the St. James Court Hotel and when greeted by the friendly staff at the front door on arrival, we knew this stay would be as good as the first. Our bedroom was very comfortable and quiet, so much so we slept until 9.30am on Saturday morning, which was lovely and very late for us. We wanted for nothing in our well appointed bedroom. We really loved having tea/coffee, iron & board (good quality iron too!), water, safe, blackout curtains, heated towel rail etc. We loved breakfast each morning, great selection of fruits, cold cuts, hot food, food made to order etc. After a busy Saturday enjoying London, we returned to the hotel after 10pm and enjoyed a nightcap in the bar. Really enjoyed the location of the hotel, we loved walking through St. James Park and the street the hotel is located on is quiet. The St. James Court Hotel is a well run hotel and what sets it apart from the others is the friendly team! We were looked after so well by the team and it was a lovely surprise that my wife's birthday was marked by the team - thank you!! Special thanks also to Raphael and Atharv who looked after us so well!! We love the St. James Court Hotel and hope that we return one day!
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Date of stay: August 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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I had a very pleasant stay with my parents at Taj St. James. From the moment we arrived, the staff's hospitality truly stood out, making our experience memorable. A special thanks to the Goan Manager, Mr Ridge who went above and beyond to ensure everything was perfect for us. He showed us room options and attended to every detail throughout our stay, even taking the time to bid us farewell personally, which was a thoughtful touch.
Another special mention goes to the lady British restaurant manager, whose charm and warm demeanour made every meal a delight. The check-out process was seamless, thanks to the efficient and courteous assistance we received, and the housekeeping team’s attention to detail added to the comfort of our stay.
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Date of stay: December 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
St James Court Taj was a fantastic location - close to Buckingham Palace and a convenient Tube Station for the Circle and District lines. There is a well-stocked convenience store next door and a nice restaurant/take-away bakery-coffee shop right across the street. Hotel itself is gorgeous. We were in the building on the other side of the beautiful courtyard. Bed was comfortable. Shower had great water pressure and fully closing doors unlike some European shower stalls. Very quiet. Small refrigerator, tea kettle and Nespresso machine. Wonderful maid service each day with restocking of complimentary bottled water and Nespresso pods. Second night we had a wonderful surprise with a metal basin of bath salts and rose petals for a foot soak waiting for us - such a treat! Enjoyed the robes and the sauna/jacuzzi although we only got to use it once as we were often out sightseeing or at dinner and not back before it closed. Would recommend keeping it open later than 8 pm....Overall a lovely stay and would certainly stay here again. It was a very good value at the price we got pre-paid on Priceline - better in fact than other chain hotel options which would not have been as special.
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Date of stay: September 2024
Value
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Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The bed was very comfortable and ensured a good night’s sleep.
The doorman provided excellent service and was exceptionally helpful, offering a warm and professional welcome.
The location is central and convenient, making it well-suited for tourists looking to explore the city.
While there are better and more affordable options nearby, these positive aspects stood out during our stay. We’ve stayed in many London hotels, searching for a reliable base for our work trips, but unfortunately, our experience at this Taj hotel fell short of expectations.
Our room was unexpectedly changed from the 7th floor to the 5th floor upon arrival, and this review is based on our stay in Room 522. One of the two lifts was out of service, and the functioning one had intermittent issues with the doors failing to close. With only one working lift, wait times were frustratingly long.
While the doorman provided excellent service, the rest of the staff seemed disinterested and lacked a customer-focused attitude. Breakfast was chaotic despite us going at what was supposed to be a quieter time.
The room itself was disappointing. The bathrobes had an unpleasant damp smell, suggesting they hadn’t been refreshed in a while, and the towels provided were visibly dirty. The shower, which was over the bath, was excessively loud, completely drowning out the bathroom speaker.
The advertised amenities were also subpar. The WiFi did not work at all, even with the additional router provided in the room. The TV reception was poor, with channels frequently breaking up.
The view from the window was far from pleasant — it overlooked an inner netted area, and within the netting, we could see a deceased pigeon trapped.
Lastly, noise disturbances were a recurring issue. We could clearly hear the light switch being turned on and off in the adjacent room directly behind our bed, which was particularly disruptive.
Overall, this stay fell significantly below the standards we expect, especially from a Taj property.
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Date of stay: December 2024
Value
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Location
Cleanliness
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This historic property is enhanced by an enormous team of clearly dedicated staff members. Because of their efforts there is little to want for. The hotel gleams: the marble shines, the common areas comfortable and welcoming. We stayed twice in June and each of our Classic Master Suites (772 sq. Ft.) was wonderful including a master bedroom and a spacious living room. We were upgraded to a suite in the Winster wing that had a fully equipped kitchen, clothes washer, dishwasher, fridge, etc. Generous closet and storage space. Worth the upgrade on our next stay here! The concierges and managers were the most approachable, helpful and kind individuals we have encountered at any of our luxury hotel stays. Every staff member including the turndown service members exceeded expectations. Their room service menus leaves one wanting more non-Indian options, but workable. The TAJ door staff energetically hail taxis and help with packages effortlessly. We loved our stay at this Buckingham Palace, Westminster location hotel and WILL RETURN!
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Date of stay: June 2024Trip type: Traveled as a couple
Room Tip:Ask for a Family Suite in the Winster Wing
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My son and I stayed here for four nights, and it was fantastic. We found an excellent price on Agoda and sprung to pay a little bit extra for daily breakfast, which turned out to be worth it. Our stay was not without flaws; however, the benefits all outweighed the flaws. We arrived around 10 PM, and they said that our room was not quite ready that they needed to fix something so they sent us to the restaurant and they comped us dinner. This actually worked out really well for us because we had not yet eaten dinner, and it was getting quite late. We had a great dinner in their main restaurant. The room itself was very comfortable and clean and nicely decorated. The bed was very comfy. The room had great blackout curtains. We quickly figured out that the problem that they needed to resolve was most likely that the bathroom flooded, wetting the carpet. Everything was dry when we arrived, but there was always a musty smell near the entrance to the room and the bathroom. The main part of the room did not smell at all, and everything else more than made up for it. We also noticed they are doing renovations, so hopefully they are resolving any leak issues. The shower has one of those half doors that are not necessarily the most watertight, so I could see why flooding might be a problem from time to time. We were very vigilant about how we use the shower, so all was fine. The staff was exceedingly helpful. Everyone was so warm and friendly and attentive. Breakfast we pre-paid for was a combination of a buffet with the opportunity to order two entries off the menu. Two entrées would’ve been way too much food for us so we never ordered more than one. My favorite was the dosa. Finally, the location of this hotel is great. It is centrally located, and it is very close to the St. James Park underground station, making travel anywhere very convenient. We took the underground everywhere we went with the exception of a very long walk on our first day and taking a bus on the final day merely for the experience of it. There are many restaurants located nearby and of course London is full of fantastic dining options. We would absolutely stay here again.
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Where do I begin...From the onset St. James Court leaves a long lasting impression of British Heritage combined with true Indian hospitality which is synonymous to the world's leading Hotel Brand- Taj. The first look at the stunning façade of this listed heritage building leaves you gasping for more. A stone's throw from the nearest Tube station (St. James's Park) this stunning hotel provides easy access and is situated in one to the safest neighborhoods of Central London. With Buckingham Palace less than 400 meters away, you are not short of the daily buzz of the forever flocking tourists in the area. However one step inside the hotel and you can feel the calm and soothing sounds of the background music as you make your way to the check in desks at the reception. Thoroughly attentive concierge and bell staff ease your stress by taking your luggage away instantly while another member of their team personally escorts you to the reception where we were greeted with the brightest of smiles from the Front office staff.
We were made to feel extremely welcomed by the front office manager Sunaina Soares. Her warm welcome and bright smile made our travel tiredness vanish instantly. The check in was instant and we were handed the keys to our Suite alongside essential info for dinning and spa facilities. Our suite was on the 6th floor and the luggage was delivered instantly too without us waiting or chasing.
The suite itself was situated in the newly renovated wing of the hotel overlooking a beautiful courtyard with a stunning fountain in the middle. The lights and a massive floating chandelier made this courtyard even more breathtaking in the evening. Our rooms was nothing less than stunning. I had informed the hotel that we were arriving for our Anniversary weekend, and certainly made us feel special by decorating the room and leaving us a nice card with warm wishes from the housekeeping team.
The breakfast in the morning was exactly what I would expect from the Taj property. A lavish spread with tonnes of choice catering to all kinds of palates: Continental, full English, Indian, healthy choices, cold cuts of meat, never ending spread of pastry, juices and smoothies. Over all it was a fantastic breakfast.
I would like to thank the whole team (especially Sunaina) for making our stay so memorable. I will highly recommend this hotel and look forward to coming back again.
thank you Team St. James' Court!
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Manager, Owner at St. James’ Court, A Taj Hotel
Responded Feb 9, 2024
Dear Taran S, Thank you for choosing to stay at the St. James’ Court, A Taj Hotel and also taking out your valuable time to leave such fabulous feedback on TripAdvisor following your recent stay. We are quite delighted that you had a wonderful stay experience in the suite that you stayed in and you had a great start to your day enjoying the culinary delights offered in our breakfast at TH@51. The service philosophy of Taj Hotels is based on the philosophy of Tajness, which focusses on sincere care. The entire team is over the moon to read your kind worded review complimenting the stay and service and to know that you found this stay as the best hotel experience ever. We are indeed very proud of the building and the heritage architecture specially our ornate Victorian fountain that plays in a quadrangle of porches and pillars that glitter with a sea-green faience glaze. Linking the townhouses that surround this courtyard is an endless frieze of figures - carved from the bricks with the reputedly longest Shakespearean sylvan frieze in the world. Thank you for your patronage and for this gracious review. We look forward to welcoming you back many times in future to enjoy our hospitality again. Raphael Wiedemann Hotel Manager St. James’ Court, A Taj Hotel, London
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From check-in to check-out nothing was too much trouble. Our upgraded room was located in the fitness wing and proved to be very peaceful. Breakfast, although busy, had a plentiful selection of buffet items and we were afforded every courtesy. The room was spotless and every staff member went out of their way to make us feel welcome. I wouldn't hesitate in recommending the Raj to anyone.
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Date of stay: June 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pros: 1. Had a wonderful service from Front desk as I had mistakenly booked for one kid instead if two. In no time were they able to resolve the issue and upgrade us to another room for additional £170/ day, which I felt was a bit expensive and pretty much adding another night’s charge. 2. I dont have enough words to appreciate the breakfast service they provided every morning. Our waittime was less than 5 mins and we could order anything from the A la Carte menu apart from yhe breakfast buffet. They had a spread of continental, american, South indian and North indian varieties. And to gove it the indian touch, the filter coffee topped our list of favorites. 3. This hotel is eight across the Buckingham Palace, within a 10 mins walk. It was extremely beneficial for us as it was our first trip to the UK and pretty much everything was walkable: The palace, Big Ben, T Square, Mayfair and the nearest station Victoria was also a 7 mins walk. 4. The interiors of the hotel gave us the Palace vibes and service made us feel likes royals, the room itself was huge with a King bed and Pullout sofa bed, the amenities were top class and room service was amazing especially when we requested for a weighing scale. 5. This was our third time staying with Taj, the two times were in India. I can say the overall experience has been the amazing.
Cons: I cannot think of any except the price range but it totally justifies the services provided and location of the hotel.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dubai, United Arab Emirates5 contributions1 helpful vote
You will mostly find Indian travellers and celebrities at this hotel. However, the property has 3 blocks with separate entrances. You may opt for the high-end block to avoid "regular tourists". Nevertheless, you will not feel out of place as the staff is multi-cultural with ample options to suit your preferred cuisine. Best wishes & happy holidays :)
It was a very delicious breakfast European style. Lot of fruits, different kinds of bread and hot things like eggs and sausages. It’s buffet style but you could order some specials direct at the table.
I really don’t know whether they do serve Halal meat. I think the best idea is to contact the customer services of the hotel and ask the question. They are very friendly and helpful, enjoy your stay
Cherry Hill, New Jersey35 contributions20 helpful votes
Not sure but I believe you need to be booking the more expensive rooms. Overheard some people with a convention complaining about their room but they were only moved to a different unremodeled room.
There are several properties in the area that appear more modern (from the outside). It ultimately didn’t matter as we were sightseeing almost all day and night except for nights we went to the theater.
Enjoy your trip!
There are more places to choose from in the London area.
PRICE RANGE
$286 - $444 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza london - st. james hotel london, london crowne plaza
FORMERLY KNOWN AS
Crowne Plaza London - St. James
LOCATION
United KingdomEnglandLondonWestminster
NUMBER OF ROOMS
338
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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