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Westpoint Hotel

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Westpoint Hotel
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704 Reviews from our TripAdvisor Community

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Showing 421: English reviews
devon
Reviewed January 9, 2012

1st class for location. 2mins from Paddington station, resturants are in walking distance all you need. HOTEL is ok but the room I was in was the same standard as B&B small very tight space to get to the bathroom, I kept the window open by putting the toilet roll there as it was a sash window. Breakfast was basic,...

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Helpful?
Thank carolleeDevon
Westpoint1, Guest Relations Manager at Westpoint Hotel, responded to this review

Thank you for your comments. As we are located in listed building dating back to the 1830s a few of our rooms are small, but adequate for purpose. We do have alternative rooms, including one and two bedroom suites, with lounge and kitchen areas and unsuited bathrooms, please enquire about this availability on your next visit. Many hotels charge for...

Milan, Italy
Reviewed January 5, 2012

At Westpoint you have to very good points: the location, just across Hyde Park and 30 mins walking from center's shopping streets, and the personnel. During our stay we got a very good support from the receptionists (Sergio, you're the man, thanks again!), solving some problems and helping us to plan better the holyday. The rooms are small and not...

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1Thank hydroisme
Westpoint1, General Manager at Westpoint Hotel, responded to this review

Thank you for your comments, we are constantly looking to improve the service we offer to our customers. We are currently in the process of refurbishing our accommodation so please enquire about the availabiilty of these rooms on your next visit.

Ireland
Reviewed January 3, 2012

Myself and my fiancé just returned from a weekend in London - staying in the Westpoint Hotel. On first impressions the hotel is a great. It is in an excellent location and even looks lovely from the outside and the lobby area is very inviting. The staff on reception were fantastic- very friendly. It is only when you get to...

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1Thank T-Magee
Melbourne
Reviewed December 30, 2011

It was the middle of winter and we asked several times for our heater to be checked because we had no warmth. Each time the reply was the same "the timer is set to turn on at 4pm" at 4:30 there was no heat, rang reception again "it's set for 5:30" 5:30 and no heat, told again "heater is set...

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1Thank StephW202
Oklahoma, USA
Reviewed December 27, 2011

This is my default hotel in London! It offer good rates (but not always the lowest), clean rooms (single, twin, triples, and quads), small but very clean bathroom (with always hot shower), and - best of all - excellent location. Breakfast room and service are very nice, but the quality of food is sub-par. Overall, a great place to stay...

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4Thank DarekJarmola
Westpoint1, Guest Relations Manager at Westpoint Hotel, responded to this review

Thank you for your comments. We are located in listed buildings (dated to the 1830s) and a few of our rooms are small but adequate for purpose. We also have one and two bedroom suites lounge and kitchen areas and en suite bathrooms. Please enquire about the availability of this accommodation on your next visit.

Kildare Ireland
Reviewed December 23, 2011

I stayed here in October 2011 for one night on a quick visit to London for a football match. We were looking for something reasonably priced with parking and access to the tube system. The hotel gives a good first impression with a nice lobby and friendly front desk staff. There is limited (fee) parking just outside the door and...

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Thank Dfenz
Ennis, Ireland
Reviewed December 6, 2011

A well positioned Hotel, Excellent location with easy access to underground and train stations. hotel was very clean and tidy. Staff were welcoming & helpful and the hotel value for money. The bathroom was clean and functional and the shower was excellent. We stayed in room 506 and was very comfortable and we wanted for nothing throughout our stay.I would...

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2Thank faraday99
Nelson-Tasman Region, New Zealand
Reviewed December 3, 2011

Great location coming in from Heathrow after a 30 hour flight-via the Heathrow connect- much cheaper than the Express- 25 minutes travel time.Walkable distance with luggage from the station to the Hotel. Rooms very small but clean.We stayed x 3 days & found breakfast to be very limited with no variety.Staff friendly but not aware that Vodaphone was @ Paddington...

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Thank Kevin R
Bratislava Region, Slovakia
Reviewed November 30, 2011

This hotel has a great location, it is located quite close to anything, be it the hyde park or oxford street. It is situated aproximately 200m from Paddington tube station, so public transportation is really reachable easily. The main lobby with its statues and a fountaine is trying to impress people entering the hotel, however, creating TERRIBLY wrong expecations about...

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1Thank CC S
Croton on Hudson, New York
Reviewed November 17, 2011

My wife and I booked online--a single room--showed up at 1am and were told that a single room was for one person and if we both wanted to stay we would have to rent another room! After much arguing we were offered a room for almost double the price i had prepaid.

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Thank rsnow5
Westpoint1, Guest Relations Manager at Westpoint Hotel, responded to this review

Dear Guest , We are sorry to hear about your disappointment during your stay. Your reservation was for a single room,single room is for 1 person only. As you were two persons and our Hotel was full on the day,we could only upgrade you to a small apartment (our only available room)that could accomodate two persons on that day. Best...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Official Description (provided by the hotel)
Affordable and convenient Central London Hotel. Location: Our Paddington hotel is situated in the midst of the peaceful tree-lined avenue of Sussex Gardens close to Marble Arch and Kensington Gardens. The budget (do we need to say this at this stage?) hotel is served by the Heathrow Express, with excellent transport links. Paddington underground and Main line stations, Lancaster Gate station and Hyde Park are a 3 minute walk away. We offer 15-minute transit times to Heathrow International Airport by Heathrow Express. Westpoint hotel offers easy access to London’s top tourist attractions and landmarks including the Royal Albert Hall, Buckingham Palace, Kensington Palace, the Houses of Parliament, Madame Tussauds. If you are a shopping fan we offer easy access to Westfield Shopping Centres in West London and Stratford, Oxford Street, Bond Street, boutiques in Carnaby Street and Nottinghill. Enjoy breathtaking skyline views from the London Eye and enjoy the nightlife in Piccadilly and Leicester Square as well London’s west end offering theatre and performance venues. There is always a good time to visit London. With a packed calendar from international concerts, exhibitions, carnivals to sporting events and local attractions including horse riding in Hyde Park. The London Tourist hop-on and hop-off bus is right on our door step offering an excellent opportunity for sight-seeing at your leisure. If you are looking for hotels with easy access to central London, budget hotels in Paddington or hotels near Hyde Park, the Central London Hotel, Westpoint Hotel is your premier choice. ... more   less 

Additional Information about Westpoint Hotel

Address: 168-172 Sussex Gardens | Hyde Park, London W2 1TP, England
Location: United Kingdom > England > London
Price Range: $83 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Westpoint Hotel 3*
Number of rooms: 71
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Also Known As:
Westpoint Hotel London, England
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Questions & Answers

Here's what travelers have asked, with answers from Westpoint Hotel staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All noisy, rooms seems like made of paper”
 of 5 bubbles konraadm, 1 week ago | Read review
“Room 411, no view but spacious and clean.”
 of 5 bubbles 134margieb, 3 weeks ago | Read review
“Arrive early so that you can request/demand a change of room.”
 of 5 bubbles 708kenh, 4 weeks ago | Read review
“Choose lower level rooms as lift out of order.”
 of 5 bubbles ChrisCz, Sep 6, 2016 | Read review
“Paddington Station is only a 5 minute walk from the Hotel”
 of 5 bubbles Baills, Aug 24, 2016 | Read review
5 of 5
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