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Westpoint Hotel

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Westpoint Hotel
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718 Reviews from our TripAdvisor Community

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Showing 426: English reviews
State of Sao Paulo
Reviewed July 4, 2012

Westpoint Hotel is a very well located hotel, very close to Paddington station, Hyde Park and Oxford street. Also there are lots of restaurants, shops and pubs nearby were you can have food and drink. The staff is very friendly and always ready to help you. The room is very clean, quiet (we stayed on the 3rd floor) and very...

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Helpful?
2Thank RafaGomes
Westpoint1, Guest Relations Manager at Westpoint Hotel, responded to this review

Thank you for your feedback! Considering location the prices for the rooms are very good. We have a new buffe breakfast menu which includes, butter croissant, petipan whole white bread, sausage, boiled eggs, cheese, chicken salami, mixed fruit jam , marmalade, natural and flavoured yogurt, corn flakes, rice crisps, fruits salad, dry fruit, tea, coffee, hot chocolate.

Cardiff, United Kingdom
Reviewed June 29, 2012

This hotel is really close to Paddington, which was really handy for our stay. The room was also very clean and there was no traffic noise to be heard either. On the downside the bathroom was tiny and I really mean tiny. If you're a plus sized lady or gentleman then you'll have to answer the call of nature with...

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Helpful?
Thank Claire T
Management response:

We are glad that you were satisfied with location and the status of the room although you reckon it was small. We are in process of an ongoing renovation of all the rooms and the response has been very positive. The prices are decent for being located in central London. Thank you for leaving a comment!

St Helens, United Kingdom
Reviewed June 21, 2012

Looked lovely from the outside until we noticed the HUGE pile of rubbish (cardboard, bin bags, old office chairs) outside at the front of the hotel....and is ok for someone on a budget but don't expect too much. Bed rather strange for a hotel - more suited to a teenagers room.... Expect SMALL dated rooms, Tiny duvets....(ours hardly fit the...

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Helpful?
2Thank Jane D
Management response:

Thank you for your comment We are located in listed buildings (dated to the 1830s) as this is an old Victorian building and a few of our rooms are small but adequate for purpose. Sizes of the beds are standard size. Beacuse of ongoing renovation old furniture was placed outside waiting to be dumped and it has now been taken...

Eindhoven, The Netherlands
Reviewed May 11, 2012

The Westpoint is centrally located near Paddington station. Comfortable and clean hotel, nothing more, nothing less. Close to the tube. don't expect to much from the Breakfast

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Helpful?
1Thank HansvanOs
Westpoint1, Guest Relations Manager at Westpoint Hotel, responded to this review

We are glad that you had an enjoyable stay with us Thank you for leaving a comment!

London, United Kingdom
Reviewed April 30, 2012

I find it very difficult to book hotels and such when going away, and i find that you always have to take the reviews with a pinch of salt. In my opinion, this is the case with the Westpoint Hotel. So to begin with the room was very clean, we had a tv with freeview, it's a very short walk...

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4Thank Ocave
Westpoint1, General Manager at Westpoint Hotel, responded to this review

Dear Ocave, Thank you for your comments. We are pleased you had an enjoyable stay with us. We are in the process of updating our rooms so we hope when you return you will have the opportunity to stay in a refurbished room. Regards General Manager

Enderby, England, United Kingdom
Reviewed April 27, 2012

As a company I booked this hotel for 2 of our guys for 1 night via Booking.com which stated that parking was £15.00 per day. When they got there they were told that parking was £75 per night!!! - we assume this was because they did not want a van on the front of the hotel however, there were no...

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1Thank Ange C
Westpoint1, Guest Relations Manager at Westpoint Hotel, responded to this review

Thank you for your comments. The hotel page on booking.com states our parking policy with regards to charges for vans and commercial vehicles being priced at £75 per night. Our complimentary breakfast for guests is served from 7.30am and this is clearly stated on the tariff board at the Reception.

Reviewed April 26, 2012

This was our first rip to London and we needed two rooms to accommodate two adults and three teenage boys. The Westpoint had two rooms that would seem to work. The hotel seemed to be in a good location, just a short walk to Paddington Station. And the price was decent. The location was good and the rooms were clean....

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Helpful?
Thank Jbright31
Westpoint1, Guest Relations Manager at Westpoint Hotel, responded to this review

We are located in listed buildings (dated to the 1830s) and a few of our rooms are small but qdeaute for purpose. We also have one and two bedroom suites lounge and kitchen areas and ensuite bathrooms. Please enquire about the availability of this acommodation on your next visit. On average we serve two hundred guests daily with complimentary cooked...

Braintree, Massachusetts
Reviewed April 26, 2012

My husband and I stayed at this hotel for 3 nights last week. It was in a great location because we were able to take the shuttle from Heathrow to Paddington Station and walk one block to our hotel. It was also great being close to Paddington Station because we were able to get everyone by taking the train. The...

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Helpful?
Thank Kelly P
Westpoint1, Guest Relations Manager at Westpoint Hotel, responded to this review

We are located in listed buildings (dating back to the 1830s) and a few of our rooms are small but adequate for purpose. We also have 1 and 2 bedroom suites, with a lounge, kitchen area and ensuite bathroom, please enquire about the availability of this accomodation on your next visit. We are constantly working hard to improve the service...

Perth, Australia
Reviewed April 7, 2012

I stayed here as the first part of my trip to the UK. I was looking for something close to the city that was reasonably priced. This hotel fitted both criteria and was well located for Hyde Park. However, the rooms were tiny, bathrooms miniscule and the breakfast just OK. Staff very friendly and helpful. I have just about decided...

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Helpful?
Thank Chris Y
Westpoint1, Guest Relations Manager at Westpoint Hotel, responded to this review

As we are located in listed building dating back to the 1830s a few of our rooms are small, but adequate for purpose. We do have alternative rooms, inlcuding one and two bedroom suites, with lounge and kitchen areas and ensuite bathrooms, please enquire about this availabilty on your next visit. Many hotels charge for breakfeast, our buffet breakfast including...

Sandvika, Norway
Reviewed March 13, 2012

My husband and I stayed 2 nights (22.2 to 24.2) at the Aspen Apartments managed by the hotel. The location is convenient as it is near the Paddington station which has a direct train from Heathrow Airport and there are many eating outlets nearby. The staff are friendly and helpful, especially Sergio. Breakfast is standard and the apartment is comfortable,...

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Helpful?
Thank the_nedr
Westpoint1, Guest Relations Manager at Westpoint Hotel, responded to this review

Thank you for your comments and we are pleased you had an enjoyable stay. We take customer feedback seriously and are constantly striving to improve our service. We will take your comments on board and we look forward to welcoming you back to Aspen Apartments.

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Amenities

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  • Restaurant
  • Free High Speed Internet ( WiFi )
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  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Official Description (provided by the hotel)
Affordable and convenient Central London Hotel. Location: Our Paddington hotel is situated in the midst of the peaceful tree-lined avenue of Sussex Gardens close to Marble Arch and Kensington Gardens. The budget (do we need to say this at this stage?) hotel is served by the Heathrow Express, with excellent transport links. Paddington underground and Main line stations, Lancaster Gate station and Hyde Park are a 3 minute walk away. We offer 15-minute transit times to Heathrow International Airport by Heathrow Express. Westpoint hotel offers easy access to London’s top tourist attractions and landmarks including the Royal Albert Hall, Buckingham Palace, Kensington Palace, the Houses of Parliament, Madame Tussauds. If you are a shopping fan we offer easy access to Westfield Shopping Centres in West London and Stratford, Oxford Street, Bond Street, boutiques in Carnaby Street and Nottinghill. Enjoy breathtaking skyline views from the London Eye and enjoy the nightlife in Piccadilly and Leicester Square as well London’s west end offering theatre and performance venues. There is always a good time to visit London. With a packed calendar from international concerts, exhibitions, carnivals to sporting events and local attractions including horse riding in Hyde Park. The London Tourist hop-on and hop-off bus is right on our door step offering an excellent opportunity for sight-seeing at your leisure. If you are looking for hotels with easy access to central London, budget hotels in Paddington or hotels near Hyde Park, the Central London Hotel, Westpoint Hotel is your premier choice. ... more   less 

Additional Information about Westpoint Hotel

Address: 168-172 Sussex Gardens | Hyde Park, London W2 1TP, England
Location: United Kingdom > England > London
Price Range: $74 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Westpoint Hotel 3*
Number of rooms: 71
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Also Known As:
Westpoint Hotel London, England
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Questions & Answers

Here's what travelers have asked, with answers from Westpoint Hotel staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay elsewhere”
 of 5 bubbles jenniferh785, 3 weeks ago | Read review
“All noisy, rooms seems like made of paper”
 of 5 bubbles konraadm, Nov 24, 2016 | Read review
“Room 411, no view but spacious and clean.”
 of 5 bubbles 134margieb, Nov 14, 2016 | Read review
“Arrive early so that you can request/demand a change of room.”
 of 5 bubbles 708kenh, Nov 9, 2016 | Read review
“Choose lower level rooms as lift out of order.”
 of 5 bubbles ChrisCz, Sep 6, 2016 | Read review
5 of 5
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