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Westpoint Hotel

168 - 172 Sussex Gardens | Hyde Park, London W2 1TP, England
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Westpoint Hotel
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641 Reviews from our TripAdvisor Community

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Showing 388: English reviews
Banff National Park, Canada
Level Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Our family of four stayed here during our one night stay in London. This hotel is located about five minute walk from the Paddington station. Our room, which was dated, had two double beds which were quite comfortable. The room has no air conditioning but the windows do open so some fresh air can get in. The carpet in the... More 

Helpful?
Thank Mark K
Aalborg, Denmark
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The location of the Westpoint Hotel. Close to Kensington, Oxford Street and more. Good restaurants and a bakery near by - Big Bus tour stop right beside the hotel. The hotel itself is not bad, but not good either. The free "wi-fi" is ridiculously bad, the phone in the lobby didn't work - the same can be said about the... More 

Helpful?
Thank lumdlg
Auckland, New Zealand
Level Contributor
5 reviews
3 of 5 stars Reviewed 1 week ago

We stayed as near Paddington station. Lift did not work, no offer to help with cases. Breakfast not up to standard and an extra. Standard room was a very average room. It did have a storage room to hold cases.

Helpful?
Thank diana50600
Melbourne, Australia
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

The men at the counter were terrible and everything was too much for them. We were given a room where the tap wasn't working and expect us to wash our faces in the shower !!! We asked again the next day and they've made a lot of excuses. The situation was rectified only after I demanded to speak to the... More 

Helpful?
Thank jaylex

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Bengaluru (Bangalore), India
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

The lackluster hotel is blessed with some awesome staff. Single Rooms are cramped without any ventilation and occasional visits by flies and insects if you try to keep window panes open. The rooms end before even they start. The staircase is a maze and the lift can try your patience and will always win.You will pick some gymnastic moves in... More 

Helpful?
1 Thank SudipBlr
Melbourne, Australia
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at the west point hotel in Paddington a 10 minute stroll from the Paddington rail station. This was after a direct train ride from Heathrow airport. All very easy . Lots of dining to be had with a wide range of food. The hotel has wifi at a slow speed for free, the accommodation is excellent very clean... More 

Helpful?
Thank Neal88
Westpoint1, Guest Relations Manager at Westpoint Hotel, responded to this review

Dear Guest, Thanks for such positive feedback it always an encouragement for us, we are really proud of our service and staff always helpful to provide the best to our guests. We are looking forward to welcome you again. Regards Westpoint Hotel More 

Balloch, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Amazing location in a safe walkable area close to all major attractions! Plenty of places to eat nearby! We stayed in room 2 and it was small but comfy. Great value for money with polite staff! Didn't take breakfast as the choice of food locally was so good.

Helpful?
Thank Grant G
Westpoint1, Guest Relations Manager at Westpoint Hotel, responded to this review

Dear Guest, Thank you very much for choosing Westpoint Hotel to spend your holiday and for sharing your opinion on Tripadvisor. It is nice to read that you all had a fantastic time and that you were satisfied with our service. Your words make us proud of our staff and we will surely pass your lovely comments to them, particularly... More 

Manila, Philippines
Level Contributor
2 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

Great location. So many restaurants in the area. 2 blocks away from Paddington Station. We are a family of 8 from the Philippines and got 2 Family Rooms located at Basement 1 (4 people per room). Their rooms were not bad but there was no AC and if we opened our windows it was easily accessible from the outside. We... More 

Helpful?
Thank nadine_tan
Westpoint1, Guest Relations Manager at Westpoint Hotel, responded to this review

Dear Guest, Thanks for taking your time to share your experience. We are sorry for the lack of air conditioning and we also would like to tell you that fans are available at the reception with no extra charge. However we understand that you preferred to keep the windows closed because of easy accessibility from outside. We do hope to... More 

Glasgow, United Kingdom
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is in a great location. There are dozens of shops, cafes and restaurants and also some bars within less than 2 minutes walk. Paddington underground and train station is also only 2 or 3 minutes walk away. There are also many buses which stop almost right outside the hotel which will take you right into the city. The... More 

Helpful?
Thank TheGasMeter
Westpoint1, Guest Relations Manager at Westpoint Hotel, responded to this review

Dear Guest, we do really appreciate you taking time to send comments about your stay at our Hotel. We are happy to learn that you enjoyed the location, and overall you found our Hotel value for money and our staff very efficient and helpful. We are running now on a renovation plan so we do hope to have the opportunity... More 

1 review
2 of 5 stars Reviewed 5 weeks ago via mobile

Yncimfortable beds, extremely hard beds. The room was small, but not too small for 2 people. Pluss for no carpets in the room. But the feeling of low class is prevalent in all aspects of the room. Location of hotell is excellent though.

Helpful?
Thank Skjalg E
Westpoint1, Guest Relations Manager at Westpoint Hotel, responded to this review

Dear Guest, We are happy that you like the location but we are really sorry that the room was not to your liking. If you had notify the front office the issue regarding the your room the reception staff are happy to help out 24 hours for any changes of rooms or upgrades or even for any problems . We... More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Concierge
Official Description (provided by the hotel)
Affordable and convenient Central London Hotel. Location: Our Paddington hotel is situated in the midst of the peaceful tree-lined avenue of Sussex Gardens close to Marble Arch and Kensington Gardens. The budget (do we need to say this at this stage?) hotel is served by the Heathrow Express, with excellent transport links. Paddington underground and Main line stations, Lancaster Gate station and Hyde Park are a 3 minute walk away. We offer 15-minute transit times to Heathrow International Airport by Heathrow Express. Westpoint hotel offers easy access to London’s top tourist attractions and landmarks including the Royal Albert Hall, Buckingham Palace, Kensington Palace, the Houses of Parliament, Madame Tussauds. If you are a shopping fan we offer easy access to Westfield Shopping Centres in West London and Stratford, Oxford Street, Bond Street, boutiques in Carnaby Street and Nottinghill. Enjoy breathtaking skyline views from the London Eye and enjoy the nightlife in Piccadilly and Leicester Square as well London’s west end offering theatre and performance venues. There is always a good time to visit London. With a packed calendar from international concerts, exhibitions, carnivals to sporting events and local attractions including horse riding in Hyde Park. The London Tourist hop-on and hop-off bus is right on our door step offering an excellent opportunity for sight-seeing at your leisure. If you are looking for hotels with easy access to central London, budget hotels in Paddington or hotels near Hyde Park, the Central London Hotel, Westpoint Hotel is your premier choice. ... more   less 

Additional Information about Westpoint Hotel

Address: 168 - 172 Sussex Gardens | Hyde Park, London W2 1TP, England
Location: United Kingdom > England > London
Price Range: $107 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Westpoint Hotel 3*
Number of rooms: 71
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Also Known As:
Westpoint Hotel London, England
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