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Westpoint Hotel

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Westpoint Hotel
Westpoint Hotel
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671 Reviews from our TripAdvisor Community

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Showing 404: English reviews
glasgow
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Room a little small for 4 adults, given the price, however, you really are paying for the great location, 2 mins walk to the metro, good shops, restaurants nearby. We didn't eat breakfast at the hotel as it was £5 each for a continental, lovely wee Italian place round the corner did a full cooked for £4, We had a... More 

Helpful?
Thank kassie2311
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW via mobile

We arrived and were checked in promptly and efficiently. Having requested a room on a low floor we were given a room just on the first floor . This was great as the lift was still not working. The room itself was on the small side but very clean and well presented with a small but functional clean bathroom. We... More 

Helpful?
Thank Jackie G

Travelers are raving about these London hotels

Singapore, Singapore
2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

Gave us a basement room that was way too warm to be able to sleep in. Went back to front desk & request for a room change. Gave us 2 very small single rooms (can't even open our suitcases flat on the floor) on the 3rd floor. Had to carry our luggages from the basement all the way to the... More 

Helpful?
Thank C-Chan-SGP
Florence, Italy
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

My wife and I and our grandson stayed for 4 nights. The room was tiny but clean and adequate to sleep in. House service was good. Reception/concierge was unfriendly, unhelpful and did not give a stuff as they clearly don't need repeat business. The area is good with quite a few eating establishments. The tube and railway station are a... More 

Helpful?
Thank David_Busoli
Westpoint1, Receptionist at Westpoint Hotel, responded to this review

Dear David, Thank you for taking time to write us a review, your opinion is very important to us. Thank you for positive feedback about our facilities, we try to provide a good comfort for our guests. Please take our sincere apologies for the rude customer service, your report will be investigated and we will take an action. We are... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

the hotel was in a very good place, central and easy to got from anywhere in London. the rooms were fairly small. but very clean and comfortable, we got worth for the price we paid. the only down side, is that there were no AC, and we got to London during a heat wave. other then that the room was... More 

Helpful?
Thank Roni K
Westpoint1, Receptionist at Westpoint Hotel, responded to this review

Dear Guest, Thank you for taking time to write us a review and such positive feedback. We are very glad to hear you were satisfied with our room facilities and we are sorry about the AC, we're afraid that we don't have one but we do not promote it either, but if you reported at reception a member of our... More 

Northwich, United Kingdom
Level Contributor
54 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is fine, it is very clean, staff were friendly. Price at London standards was pretty good. The rooms were a bit small but well appointed. The only issue was the heat the room was like a sauna, we asked for a fan which was given to us. Especially in summer maybe fans should come as standard.

Helpful?
Thank the_calvinator
Westpoint1, Manager at Westpoint Hotel, responded to this review

Dear Guest, Thank you for taking time to give us a review and a positive feedback! We are sorry if the room sizes seemed a little inconvenient but the building is Victorian and we understand that some of the things might be a little inconvenient for nowadays, but we also have a renovated side of the hotel as well and... More 

County Donegal, Ireland
Level Contributor
103 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed in the Westpoint for a long weekend in September 2016. The hotel itself is very conveniently located as it is only a short walk away from the main Paddington Station. The staff were friendly and decor of hotel and our room was pleasing. However, the room is extremely small. We are both very small stature but even my fiancee... More 

Helpful?
1 Thank Christopher C
Westpoint1, Manager at Westpoint Hotel, responded to this review

Dear Guest, Thank you for taking time to give us a feedback and such positive comment, your opinion is very important to us. We are glad that you like the location, we are quite proud of it too. Sorry if you thought the room is small, if you reported at reception one of our staff would be able to help... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Staff checking in very slow! Didn't even get a hello. I was the only person at the front desk and I had to tell them I was there! A member of our party cut his arm on their door and they didn't seem to care and just gave him a plaster which wasn't bigger enough! They tutted and huffed a... More 

Helpful?
2 Thank Funkylizard88
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Location was great, walk to the underground. Breakfast was nice. Very courteous staff. Clean rooms. It was hot so got a fan from the front desk immediately. The restaurant was something new I tried, Brazilian Steakhouse. My teenagers enjoyed.

Helpful?
1 Thank ksz16
Westpoint1, Manager at Westpoint Hotel, responded to this review

Dear Guest, Thank you so much for taking time to write us a review and such positive feedback! We are very glad that you enjoyed the hotel, our staff and the facilities that we have. We are looking forward to welcoming you again and hope that you enjoyed your stay in London! Best Regards, Viktoria More 

Swansea, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 24, 2016

My family and I stayed here August 2016. We stayed in a family room which served our purpose perfectly. The staff were very helpful and friendly. We also parked at the hotel( £25.00 per night) which was very reasonable considering that we were in London. The hotel is situated in an excellent location with easy walking distance to Paddington Station.... More 

Helpful?
1 Thank Baills
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Concierge
Official Description (provided by the hotel)
Affordable and convenient Central London Hotel. Location: Our Paddington hotel is situated in the midst of the peaceful tree-lined avenue of Sussex Gardens close to Marble Arch and Kensington Gardens. The budget (do we need to say this at this stage?) hotel is served by the Heathrow Express, with excellent transport links. Paddington underground and Main line stations, Lancaster Gate station and Hyde Park are a 3 minute walk away. We offer 15-minute transit times to Heathrow International Airport by Heathrow Express. Westpoint hotel offers easy access to London’s top tourist attractions and landmarks including the Royal Albert Hall, Buckingham Palace, Kensington Palace, the Houses of Parliament, Madame Tussauds. If you are a shopping fan we offer easy access to Westfield Shopping Centres in West London and Stratford, Oxford Street, Bond Street, boutiques in Carnaby Street and Nottinghill. Enjoy breathtaking skyline views from the London Eye and enjoy the nightlife in Piccadilly and Leicester Square as well London’s west end offering theatre and performance venues. There is always a good time to visit London. With a packed calendar from international concerts, exhibitions, carnivals to sporting events and local attractions including horse riding in Hyde Park. The London Tourist hop-on and hop-off bus is right on our door step offering an excellent opportunity for sight-seeing at your leisure. If you are looking for hotels with easy access to central London, budget hotels in Paddington or hotels near Hyde Park, the Central London Hotel, Westpoint Hotel is your premier choice. ... more   less 

Additional Information about Westpoint Hotel

Address: 168-172 Sussex Gardens | Hyde Park, London W2 1TP, England
Location: United Kingdom > England > London
Price Range: $89 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Westpoint Hotel 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Westpoint Hotel London, England
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