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Westpoint Hotel

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Westpoint Hotel
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719 Reviews from our TripAdvisor Community

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Showing 426: English reviews
Reviewed 2 weeks ago via mobile

First let me say I am writing this review as we were just looking for a cheap place to rest our heads after seeing Aladdin west end show. So after reading fellow reviews I was expecting a beautiful entrance and awfull room!. But to be fair to them we had a standard double Room, the room was small but perfectly...

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Helpful?
1Thank Christian S
Reviewed 2 weeks ago

clean bathroom, good towels, pillows and OK beds. Small size on room and very tiny bathroom. we had ha familyroom in the basement. The room was Not like the photoes on the hotels webside. Helpful and nicestaff in the hotel.

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Thank Jane B
Melbourne, Australia
Reviewed 3 weeks ago

Westpoint hotel Sussex Gardens London is convenient to Paddington station when planning to go to Heathrow. The area is pleasant and the hotel foyer is very nice. There is also a luggage storage room. The lift was out of order in September and looked like there was no plan to fix it. The stairs were steep, the floor higgedly piggledy,...

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Thank Jennifer H
Reviewed 4 weeks ago via mobile

First impressions seemed really good. Staff helpful and check in went smoothly. Lift sounded like it was going to give up so we used the stairs the rest of the stay. Once at our room was so surprised over the size. I've never seen a room so small. You literally walk straight in and your hit with the bed and...

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Thank Laura E
Oslo, Norway
Reviewed December 13, 2016 via mobile

Lift not working upon arrival. Not fixed over the weekend. We had 2 tripplerooms. One was of good standard. One seemed old and dirty. The staff was not at all welcoming. Upon breakfast we felt to be a problem as the normal tables were full. The hostess made us seem unwanted as she had to set table in other part...

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Thank StephT119
Petaling Jaya, Malaysia
Reviewed December 4, 2016 via mobile

We had arrived from a 10 hour flight and was informed that check in was 2 pm. We went out to town and returned at 5.45 pm only to be told that computer system was down and they could not assign us the room. We had to Wait for almost 45 minutes before the room was assigned. We were then...

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Thank Premila S
Reviewed November 30, 2016 via mobile

Booked a room through Booking.com. Money instantly taken from card although fully refundable/cancellable up to a day before arrival. I cancelled 2 months before arriving. Money not refunded. Contacted booking.com after 3 weeks and got email saying refund will be done the following day by manager. A week later Booking.com emailed saying hotel is refusing to refund so it will...

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Thank Dr. Ahmed A
Nottingham, United Kingdom
Reviewed November 25, 2016

My daughter and I booked this hotel via Booking.com as we were just having a weekend in London and didn't want to stay anywhere too expensive The location was great, just off Edgware Road, central but not too noisy The room was of adequate size, well presented and the shower was lovely hot and powerful! The staff were also very...

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Thank miller070
Reviewed November 24, 2016

We had a small apartment which was quite spacious, but flooring was parquet it was amazingly squeeky. Heating did not work in 1 room, in 2 rooms was very poor. Breakfast really poor Staff not friendly

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1Thank Konraad M
Reviewed November 19, 2016 via mobile

Not good. Don't judge a book by its cover. Staff are not friendly. Room was were very tiny. Yellow stains on pillow cases. Bathroom was cleanish but again very small. Pillows were like A4 sheets of paper. Alarm went off a 8am and woke us up. Room numbers do not make sense. Bar said it was open to midnight but...

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Helpful?
1Thank David M
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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Official Description (provided by the hotel)
Affordable and convenient Central London Hotel. Location: Our Paddington hotel is situated in the midst of the peaceful tree-lined avenue of Sussex Gardens close to Marble Arch and Kensington Gardens. The budget (do we need to say this at this stage?) hotel is served by the Heathrow Express, with excellent transport links. Paddington underground and Main line stations, Lancaster Gate station and Hyde Park are a 3 minute walk away. We offer 15-minute transit times to Heathrow International Airport by Heathrow Express. Westpoint hotel offers easy access to London’s top tourist attractions and landmarks including the Royal Albert Hall, Buckingham Palace, Kensington Palace, the Houses of Parliament, Madame Tussauds. If you are a shopping fan we offer easy access to Westfield Shopping Centres in West London and Stratford, Oxford Street, Bond Street, boutiques in Carnaby Street and Nottinghill. Enjoy breathtaking skyline views from the London Eye and enjoy the nightlife in Piccadilly and Leicester Square as well London’s west end offering theatre and performance venues. There is always a good time to visit London. With a packed calendar from international concerts, exhibitions, carnivals to sporting events and local attractions including horse riding in Hyde Park. The London Tourist hop-on and hop-off bus is right on our door step offering an excellent opportunity for sight-seeing at your leisure. If you are looking for hotels with easy access to central London, budget hotels in Paddington or hotels near Hyde Park, the Central London Hotel, Westpoint Hotel is your premier choice. ... more   less 

Additional Information about Westpoint Hotel

Address: 168-172 Sussex Gardens | Hyde Park, London W2 1TP, England
Location: United Kingdom > England > London
Price Range: $75 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Westpoint Hotel 3*
Number of rooms: 71
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Also Known As:
Westpoint Hotel London, England
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Questions & Answers

Here's what travelers have asked, with answers from Westpoint Hotel staff and other travelers.
7 questions
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Questions? Get answers from Westpoint Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay elsewhere”
 of 5 bubbles jenniferh785, 3 weeks ago | Read review
“All noisy, rooms seems like made of paper”
 of 5 bubbles konraadm, Nov 24, 2016 | Read review
“Room 411, no view but spacious and clean.”
 of 5 bubbles 134margieb, Nov 14, 2016 | Read review
“Arrive early so that you can request/demand a change of room.”
 of 5 bubbles 708kenh, Nov 9, 2016 | Read review
“Choose lower level rooms as lift out of order.”
 of 5 bubbles ChrisCz, Sep 6, 2016 | Read review
5 of 5
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