I booked Me London for my business photo shoot for 2 nights and paid £1200.My photo shoot has been cancelled because of illness of photographer,so I decided to spend time in London and use these already paid 2 nights.I arrived in hotel and within checkin process they asked me to pay extra £200.My business and personal cards was cancelled 2 days before because of stolen information and fraudulent use of my bank account and I literally had cash for my London trip in pocket and nothing else.Receptionist called manager and he rudly started to buly me in giving him £200 in cash to be able checkin hotel I already paid 3 weeks ago.I was with my 2 grand kids 7 and 5 where youngest one was alreay tired till tears.Manager claimed he sent me email with information about £200 deposit,but I checked it immediately after and no such email received.At the end he called security and kicked me out as if I am some kind of criminal with 2 crying children in puring rain in night.I was forced to spend 4 hours on the way back home in night and left without money and acomodation.Please be carefull with this hotel who employes worlds worst manager without heart.I am traveling a lot and often stay in hotels because of my business,but never ever I was treated like peace of sh..t.I am still in shock from such attitude and treatment.…
We traveled to London with our one year old recently. The Me Hotel was a great home base and provided a nice crib for her. When we weren’t able to check us into our suite early as we arrived in the morning off a long flight, they provided us a different room to freshen up in and let our daughter nap in until ours was ready in the afternoon. The view from our room was beautiful, everything was very clean, and it had everything we needed. The staff went above and beyond to try to make our stay special, delivering champagne and fruits on our first day with balloons for our daughter, and then coming with surprises on our additional days like new animal balloons, a popcorn machine, and a gingerbread house kit. The concierge was very friendly and helpful. The location was also very convenient to most parts of London and cabs were easy to snag. My daughter was very impressed by all of the buses that were visible from the room windows! The attached Italian restaurant was also very nice for an easy dinner. …
Great hotel with nice, big and clean rooms. Staff was very helpful and offered a complimentary upgrade. Michael from Reception and Victor at the concierge were particularly attentive and made the entire stay very memorable; also nice Cava brut at the reception. Hotel is situated within walking distance of where one wants to be in London. Highly recommended!
I came to this hotel as a solo trip in London, and I have to say it's really surprising that all staff in the hotel treat me like a real VIP. Check - in experience was perfect --- very friendly & efficient hosts, they also let me enjoy the sparkling wine as the welcome drink. One of them also took me to the room and rooming me with details. During the stay, one of the lady also gave me a call to ask how's everything so far. I didn't put any notes or asking any requests on my reservation, but still everyone in the hotel were very friendly and helpful, which is nowadays really hard to find such great service in any of major "5 star" hotels if you are not one of their VIPs. I will definitely come back soon and thank you ME London team for your great service!
a great modern hotel. great atrium and lobby. great service. we had the 2 bedroom suite at the sixt floor. great view of the city. room service also very good and everything perfectly clean. Breakfast was perfect too. we had everything included. you can sit on the roof terrace and look out over London. Breakfast quality was great.
The hotel is in a brilliant location near Covent Garden and most theatres. It's definitely a luxury hotel - for example, we were offered a glass of bubbles while checking-in (make sure to look up when in reception as it's very cool!). Our room was spacious and clean with a fresh feel. The bathroom in particular was large, with a double rain shower. Staff were extremely conscientious and friendly. The reason I've given four stars is because the decor in communal areas is extremely dark, which I didn't like, and the room lacked a certain cosiness. We also didn't have breakfast given the price of £30 each, compared to other local options.
Great vibe, the hotel is modern and dynamic and perfect for the Gram. Loved our room especially the terrace, the views of London were on point. We got some champagne in our room which was a nice surprise. Location was perfect, right in the centre near convent garden. Staff were super friendly and welcoming. 100% we will be back!
My wife and I spent our first wedding anniversary here and I can’t express how grateful we both are for the amazing custom and service. We felt so welcomed and looked after. They did an incredible job in decorating our room and making it feel special. The service in their bars and restaurants was equally warm. Brilliant staff and hotel on a whole Five Stars indeed.
Pet-friendly review: Planning my stay in London with my girlfriend Aimee we decided to bring along our Chihuahua “Truffle”. Me London by Melia was not my first Melia group hotel experience so I booked it due to the renowned quality of the hotel chain, the perfect location on the Strand facing Somerset House and the pleasing previous stays I had the opportunity to enjoy in different parts of the world (Wien, Zanzibar, etc.). The modern interior design and the outstanding awe-inspiring cathedral-like reception were up to the expectations as well as the hotel personnel, always kind, competent and ready to satisfy all our and our dog needs (Kudos especially to Jaime from Aura Team). We had a 30sq.m. “Vibe Guestroom” room (1304.03€, 2 nights) which was decorated with nice welcoming messages for our dog as well as a bone-shaped toy and soft foam bed. Consider a 50£ per day additional payment is needed to account for end of stay cleaning and collaterals related to the dog stay. Unfortunately we immediately noticed a damp smell in the room therefore asked for additional cleaning which was promptly organized but not sufficient and eventually we asked to move room and that was also arranged without additional costs. On the positive sides We then enjoyed the rooftop bar overviewing London’s skyline and we had dinner at the famous upscale STK restaurant located within the hotel premises. In addition on the negatives what ruined partially our stay was a fire alarm that went off both nights for the entire hotel: once at 10:30pm ca on our first night and the other at 05:30am ca on our second night ‘causing us an immediate anxiety reaction and eventually difficulties in getting back to sleep. We anyways appreciated the staff deducting from the expenses part of the costs incurred from in-room dining service for us and the dog to cope with the disappointment that such alarm provided. In a nutshell the hotel is great and the staff is nice and welcoming but unfortunately our experience was not deserving a full 5 stars rating.…
This was my third stay at ME London. It is a beautiful and superbly run hotel. It ticks all the boxes, stunning room and comfortable beds, excellent shower, excellent breakfast and decent location with Embankment, Charing Cross, Chancery Lane and Covent Garden all within easy walking distance. However, what sets it apart is the level of friendly and personal service in such a large hotel. Special mention to Justin and Kai who took exceptional care of me. And apologies for my failure to tip as I left in a hurry.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing