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Park Grand London Lancaster Gate

#35 of 1,069 Hotels in London
Certificate of Excellence
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Park Grand London Lancaster Gate
Park Grand London Lancaster Gate
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1,391 Reviews from our TripAdvisor Community

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There are newer reviews for Park Grand London Lancaster Gate
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Showing 1,198: English reviews
Belfast
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 31, 2016 via mobile

Me and my partner Gary came for a bargain 3 night stay at this lovely clean hotel. On arrival we were offered mocktails and a hot flannel to clean our hands which was well needed after our journey. Our standard room (401) was compact but perfect for us. The staff had left us a lovely Thorntons chocolate Easter egg and... More 

Helpful?
Thank liljayne
Teresa G, Guest Relations Manager at Park Grand London Lancaster Gate, responded to this review

Dear liljayne, Thank you very so much for sharing such a lovely review on TripAdvisor. We are delighted to know that you and your partner had a wonderful time and enjoyed the little amenities such as the Easter Egg so much. It is wonderful to see that our team was able to make your Easter so pleasant. Looking forward to... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 30, 2016 via mobile

We enjoyed our easter Week-end. The hotel is close to Oxford Street . The room is cosy and clean. Breakfast is tasty and complete Most of all, the Staff is great and very welcoming. Champain and cake offered for my birthday ! Appreciate a lot Five stars !

Helpful?
2 Thank Sami S
Teresa G, Guest Relations Manager at Park Grand London Lancaster Gate, responded to this review

Dear Sami S, Thank you for taking the time to share a review on TripAdvisor. We are delighted to see that you enjoyed your stay at Park Grand London Lancaster Gate. Looking forward to welcome you back on your next visit to London. Kind regards, Teresa Gaio More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed March 30, 2016 via mobile

Rather than write negative reviews I prefer to comment on the good. We have just returned from a wonderful stay at The Park Grand Hotel Lancaster Gate. From arrival to leaving the staff were fabulous. A welcome drink,complimentary coffee.They asked if it was a special occasion.As it was my partners birthday they went out of there way and prepared the... More 

Helpful?
1 Thank Titchlitch
Teresa G, Guest Relations Manager at Park Grand London Lancaster Gate, responded to this review

Dear Titchlitch, Thank you for taking the time to share a review on TripAdvisor. We are delighted to see that you enjoyed your stay at Park Grand London Lancaster Gate. Looking forward to welcome you back on your next visit to London. Kind regards, Teresa Gaio More 

Coulsdon, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 29, 2016 via mobile

My 6 year old son and I had a wonderful tea for two this afternoon. The staff were so friendly and they couldn't do enough for us. Hot towels on arrival, nice touch. My son was given lots of attention and Joey, one of the members of staff, was so good with him. Would definitely visit again and highly recommend,... More 

Helpful?
2 Thank Amy F
Teresa G, Guest Relations Manager at Park Grand London Lancaster Gate, responded to this review

Dear Amy F, Thank you for taking the time to share a review on TripAdvisor. We are delighted to see that you enjoyed your afternoon tea at Park Grand London Lancaster Gate. Looking forward to welcome you back on your next visit to London. Kind regards, Teresa Gaio More 

Exeter, United Kingdom
1 review
4 of 5 stars Reviewed March 29, 2016

This is a very convieniently located hotel, a short walk form Paddington Station. The room was very clean and comfortable, albeit small. The staff were extremely professional, helpful and friendly. Highly recommended

Helpful?
Thank jrb1232016
Teresa G, Guest Relations Manager at Park Grand London Lancaster Gate, responded to this review

Dear jrb1232016, Thank you for taking the time to share a review on TripAdvisor. We are delighted to see that you enjoyed your stay at Park Grand London Lancaster Gate. Looking forward to welcome you back on your next visit to London. Kind regards, Teresa Gaio More 

Calgary, Canada
2 reviews
5 of 5 stars Reviewed March 28, 2016

We spent 8 nights in March during our first vacation to London. This hotel is conveniently located less than a five minute walk to Paddington Station (Heathrow Express/Connect, Rail, and Tube) and also Lancaster Station (tube) on the north side of Hyde Park. We were greeted with a drink and hot towels upon arrival. The staff was exceptionally friendly and... More 

Helpful?
Thank Elle M
Teresa G, Guest Relations Manager at Park Grand London Lancaster Gate, responded to this review

Dear Elle M, Thank you for taking the time to share a review on TripAdvisor. We are delighted to see that you enjoyed your stay at Park Grand London Lancaster Gate. Looking forward to welcome you back on your next visit to London. Kind regards, Teresa Gaio More 

Plymouth, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 28, 2016

This is our second stay at this hotel in a Club room. Whilst compact, the rooms are scrupulously clean and well equipped. The best thing though is the staff who are all so welcoming, friendly and polite

Helpful?
1 Thank bern530
Teresa G, Guest Relations Manager at Park Grand London Lancaster Gate, responded to this review

Dear bern530, Thank you for taking the time to share a review on TripAdvisor. We are delighted to see that you enjoyed your stay at Park Grand London Lancaster Gate. Looking forward to welcome you back on your next visit to London. Kind regards, Teresa Gaio More 

Level Contributor
3 reviews
5 of 5 stars Reviewed March 27, 2016 via mobile

We had a lovely chocolate afternoon tea yesterday. The staff were very attentive and helpful while not being intrusive and giving us space and time. The food was wonderful and the hotel was clean and modern in a convenient location.

Helpful?
Thank Gemma F
Teresa G, Guest Relations Manager at Park Grand London Lancaster Gate, responded to this review

Dear Gemma F, Thank you for taking the time to share a review on TripAdvisor. We are delighted to see that you enjoyed your afternoon tea at Park Grand London Lancaster Gate. Looking forward to welcome you back on your next visit to London. Kind regards, Teresa Gaio More 

Greater London, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 25, 2016

We had a wonderful afternoon tea at the Park Grand London Lancaster Gate it was a Chocolate indulgent treat which was truly awesome the sandwiches were made from a wonderful variety of breads which were both very tasty and moist with a wonderful selection of fillings, they were very accommodating to the fact that one of us was vegetarian. The... More 

Helpful?
Thank cdickson74033
Teresa G, Guest Relations Manager at Park Grand London Lancaster Gate, responded to this review

Dear cdickson74033, Thank you for taking the time to share a review on TripAdvisor. We are delighted to see that you enjoyed your afternoon tea at Park Grand London Lancaster Gate. Looking forward to welcome you back on your next visit to London. Kind regards, Teresa Gaio More 

Hannover, Germany
1 review
5 of 5 stars Reviewed March 25, 2016

Visited London in february, excellent stay. Service was great, no issues regarding the hotel stay. Would recommend more staff however the service provided was satisfactory. I would visit again as I am pleased with my stay.

Helpful?
Thank Mauritzhartig
Teresa G, Guest Relations Manager at Park Grand London Lancaster Gate, responded to this review

Dear Mauritzhartig, Thank you for taking the time to share a review on TripAdvisor. We are delighted to see that you enjoyed your stay at Park Grand London Lancaster Gate. Looking forward to welcome you back on your next visit to London. Kind regards, Teresa Gaio More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning

Additional Information about Park Grand London Lancaster Gate

Address: 14-16 Craven Hill, Lancaster Gate, London W2 3DU, England (Formerly Hyde Park Premier London Paddington)
Location: United Kingdom > England > London
Price Range: $144 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Grand London Lancaster Gate 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Hyde Park Premier London Paddington Hotel London
Hyde Park Premier Hotel London
Shaftesbury Paddington
Park Grand London Lancaster Gate England
Hotel Style:
#19 Family Hotel in London
#29 Business Hotel in London
#34 Luxury Hotel in London
#42 Romantic Hotel in London
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