I stayed 3 nights at the Park Grand Lancaster Gate. I was hesitant to book there because the review said the rooms were so small. That I probably the only reason I did not give this hotel 5 stars. Since I was alone the small room did not bother me and it is London after all. I am so glad... More 

We came here as I was given a voucher for a "Sparkling Afternoon Tea". The Hotel was easy to find, close to Lancaster Gate tube station although we spent the early afternoon taking a leisurely stroll through Hyde Park and arrived by foot. The staff were exceptional, especially Jay who served our tea and was very attentive. We were even... More 

We had a lovely afternoon tea at the hotel where we were served by Joy. The tea was delicious and the staff all very friendly. Would recommend this to anyone wanting a similar experience in central London.

I went here with my friend on a Sunday afternoon and had a lovely time. There was different types of sandwiches such as beetroot flavoured as well as nice scones and deserts. The staff were so polite and friendly which also followed through in emails from Pranav. Would visit again for afternoon tea.

We have just had a wonderful afternoon tea at this hotel to celebrate the anniversary of our engagement. Joy served us today and he made us feel so special and looked after, he is a credit to this hotel. They gave us a decorated plate which was a lovely little extra touch. Thoroughly recommend this hotel.

I wrote a bad critic about this hotel a few weeks ago as I was staying in a noisy room and complained about it. A bit later I was contacted by the hotel manager to apologise and offer me to pay back my stay there. I have never seen that before and I think that doing this was a really... More 

Staying at Park Grand, London Lancaster Gate Hotel was certainly a memorable experience. The hotel itself was very warmy and welcoming. Upon arrival, we were invited into the lounge as our check-in was sorted. Park Grand covers the needs of a family-friendly environment; fully adapted to a comfortable and cosy living space. With a cosy layout and magnificent display of... More 

A hotel well worth a visit from entering to leaving the service was exceptional. Lovely food, well presented and we think Georgiana who waited on us deserves a mention as she was very professional indeed.

I booked this event for my parents as a birthday present for my mother. Both of my parents loved the experience and had high praises for the staff and food. I would definitely recommend this experience.