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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 07/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#62 of 1,208 in London
Location
4.7
Cleanliness
4.8
Service
4.9
Value
4.6
Travelers' Choice

Everyone needs a place to lay their weary head. For travelers visiting London, Park Grand London Lancaster Gate is an excellent choice for rest and rejuvenation. Well-known for its romantic environment and proximity to great restaurants and attractions, Park Grand London Lancaster Gate makes it easy to enjoy the best of London.

Hyde Park Premier London Paddington Hotel offers guests an array of room amenities including a flat screen TV, air conditioning, and a minibar, and getting online is possible, as free wifi is available.

The hotel offers a 24 hour front desk, a concierge, and room service, to make your visit even more pleasant. The property also features breakfast.

For those interested in checking out popular landmarks while visiting London, Shaftesbury Paddington is located a short distance from Buckingham Palace (1.9 mi) and Primrose Hill (2.0 mi).

If you’re looking for a Mediterranean restaurant, consider a visit to Locanda Locatelli, The Palomar, or Barrafina, which are all conveniently located a short distance from Shaftesbury Paddington.

During your visit, be sure to check out popular attractions like Natural History Museum (1.2 mi), Harrods (1.2 mi), and V&A - Victoria and Albert Museum (1.2 mi), which are all within walking distance of the hotel.

Whether you’re traveling for business, pleasure or both, Park Grand London Lancaster Gate is sure to make your visit to London one worth remembering.

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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Car hire
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Dry cleaning
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Taxi service
Concierge
Newspaper
Non-smoking hotel
Express check-in / check-out
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Microwave
Minibar
Flatscreen TV
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Charming
Languages Spoken
English, French, Russian, Spanish and 5 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
130Restaurantswithin 0.3 miles
17Attractionswithin 0.3 miles
3402Reviews99Q+A100Room tips
Traveler rating
  • 2,719
  • 566
  • 78
  • 22
  • 18
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
David B wrote a review Yesterday
Portsmouth, United Kingdom4 contributions
Simply Perfect… the food was fantastic but what really stuck with us was how excellent the service was…. The staff were an absolute pleasure…. We booked a wowcher but this didn’t make any difference in the level of service… A++++
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Date of stay: May 2022Trip type: Traveled
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Marian J wrote a review Yesterday
1 contribution
Wonderful experience, welcoming & efficient staff. We had to move our time on the day which was done quickly & without fuss, Lovely tea with good selection of sandwiches & sweet treats, would thoroughly recommend to others & would visit again
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Date of stay: May 2022
Service
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Response from Vinayak Girgune, General Manager at Park Grand London Lancaster Gate
Responded yesterday
Dear Marianj, Thank you soo much for having shared this beautiful review following your recent visit to us at Park Grand London Lancaster Gate for Afternoon Tea. I am very thrilled to learn that the staff gave their best to make your afternoon amazing. The entire team and I are very happy to see the lovely review. I am very much looking forward to welcome you back to us in not too distant future. Kindest Regards, Vinayak Girgune.
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r t wrote a review May 24
Denver, Colorado13 contributions11 helpful votes
Only stayed a single night but the location is great, nice clean rooms and pretty good breakfast. Would definitely stay again when the opportunity arises. Things are a little "tight" but that's just the way it often is in Europe.
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Date of stay: May 2022
Rooms
Location
Service
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Response from Vinayak Girgune, General Manager at Park Grand London Lancaster Gate
Responded 2 days ago
Dear R t, Thank you very much for having taken some of your precious time to share this fabulous review on TripAdvisor following your recent stay with us at Park Grand Lancaster Gate and for your valued customs. I am absolutely thrilled to hear that you experience exemplary service on your stay. It’s a pleasure to know that you took advantage of our well connected location. I hope to have the pleasure of personally welcoming you back in the future Kind regards Vinayak Girgune
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Kathryn C wrote a review May 23
2 contributions3 helpful votes
Staff were very welcoming and friendly and could not do enough for us. From the minute we walked through the door we felt like royalty. Our waiter was so attentive (I didn’t manage to get his name or I would thank him personally). The ice cream afternoon tea was wonderful and a real luxury. The food was fresh and delicious. Really made a fabulous present for my mum. I cannot say enough good things about our experience. We will definitely recommend this place and will definitely be visiting again. Price was reasonable as well. Thank you so much.
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Date of stay: May 2022Trip type: Traveled
Room Tip: Gets booked up so make sure to book well in advance. I can totally see why though. Amazing.
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Response from Vinayak Girgune, General Manager at Park Grand London Lancaster Gate
Responded 4 days ago
Dear Kathryn, Thank you soo much for having shared this beautiful review following your recent visit to us at Park Grand London Lancaster Gate for Afternoon Tea. I am very thrilled to learn that the staff gave their best to make your afternoon amazing. The entire team and I are very happy to see the lovely pictures attached. Your recommendation is greatly appreciated by all of us. I am very much looking forward to welcome you back to us in not too distant future. Kindest Regards, Vinayak Girgune.
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Pål M wrote a review May 22
To be compared with other London Hotels this was a great experience. The hotel was very clean, the staff polite and the room contained everything we needed. This hotel also brings one of the best breakfasts I have tasted in London. I was traveling with my 16 year old son on a weekend trip and would recommend the hotel to anyone.
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Review collected in partnership with this hotel
Date of stay: May 2022Trip type: Traveled
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Response from Vinayak Girgune, General Manager at Park Grand London Lancaster Gate
Responded 5 days ago
Dear p_lm519, Thank you for sharing this wonderful feedback with us from your recent stay at The Park Grand London Lancaster Gate. It was an absolute pleasure to learn that your overall stay was excellent. We always try to ensure that our service and room cleanliness are always up to the highest standards. Moreover, thank you very much for expressing your compliments addressed to staff who were polite and have been very helpful. Your recommendation is truly appreciated by all of us. We would love to host you again on your nearest visit to London. Kind Regards, Vinayak Girgune.
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Clive H wrote a review May 22
Hockley Heath, United Kingdom17 contributions2 helpful votes
Overnight stay at the Park Grand Lancaster Gate, following afternoon tea. The staff were very welcoming and attentive, with the afternoon teas being wonderfully served and topped off with a surprise for our 50th wedding anniversary (see photos). The room was very cosy/snug, but well equipped and adequate for our needs - we wouldn’t have liked to have stayed for longer than a couple of nights. The hotel is well situated and in a quiet area just off Hyde Park. The only let down was when we returned from the show we had been to see the bar was not open.
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Review collected in partnership with this hotel
Date of stay: May 2022Trip type: Traveled
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Response from Vinayak Girgune, General Manager at Park Grand London Lancaster Gate
Responded 5 days ago
Dear Clivechgc, Thank you ever so much for having shared this wonderful review! It is our sincere aim to ensure that our guests enjoy a memorable experience, and I am delighted to read that you had a wonderful stay with us, enjoyed the lovely afternoon tea and that you loved the location. I am happy to hear that the staff went above and beyond to make your 50th anniversary extra special. I am thrilled to see the lovely picture you attached with your review; it means a lot for all of us. I would like to thank you for your compliments about our employees and the service which delight me and give great pleasure to share it with the team. However, it is upsetting to know that the let down was because of the bar being shut early, your comment will be taken into consideration. We hope to welcome you back in the future for another memorable stay. Warm Regards, Vinayak Girgune.
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Alison L wrote a review May 22
1 contribution
A fabulous afternoon tea the choice of sandwiches was good and the cakes excellent even warm scones with proper clotted cream. The staff were very attentive. As much tea or coffee as you wanted and a bottle of Prosecco. Would certainly recommend and when we’re next in London I’m certainly booking again.
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Date of stay: May 2022Trip type: Traveled
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Response from Vinayak Girgune, General Manager at Park Grand London Lancaster Gate
Responded 5 days ago
Dear Companion601779, Thank you soo much for having shared this wonderful detailed review from your recent visit for Afternoon Tea at The Park Grand London Lancaster Gate. Moreover, Thank you for choosing us on your special occasion. Your kind words are much appreciated; it is a great motivation for the entire team to receive such a positive feedback. I am very happy to read that you feel comfortable recommending us. We shall be hoping to see you very soon when you are next in London for another Fabulous Afternoon Tea !! Kindest Regards, Vinayak Girgune.
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bumblebeetree2tree wrote a review May 18
Bewdley, United Kingdom139 contributions42 helpful votes
+1
I booked this very late on in the day for a friend’s birthday, the hotel were really accommodating, I telephoned and got a really helpful friendly advisor, the food was beautiful, and value for money, the traditional afternoon tea and a bottle of Prosecco cost £29 for 2 with wowcher. The inside space was lovely and decor too. Couldn’t fault the hotel the staff or the food! And thank you for the little extra it was a lovely touch! We are back in London in July and will be booking again!
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Date of stay: May 2022Trip type: Traveled
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Response from Vinayak Girgune, General Manager at Park Grand London Lancaster Gate
Responded 1 week ago
Dear bumblebeetree2tee Thank you for taking the time to review us at the Park Grand Lancaster Gate. It is delightful to receive such a positive valuation of the services and facilities we offer to our guests, Rest assured that I will share your feedback with the team, who will be encouraged by your positive review. Once more thank you from the team and we shall look forward to see you again. Kind regards Vinayak Girgune
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Rose S wrote a review May 18
1 contribution
Staff was very pleasant and friendly. Irfan helped my family and I around our rooms and had no problem answering any questions. Atmosphere was very clean and sanitized and staff was really helpful with bringing in our large amounts of luggage.
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Date of stay: May 2022
Cleanliness
Service
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Response from Vinayak Girgune, General Manager at Park Grand London Lancaster Gate
Responded 1 week ago
Dear Rose, Thank you very much for your amazing review of the Park Grand Lancaster Gate. It is a great pleasure to read your kind words about our team, who went above and beyond to make your stay comfortable specially Irfan. I am absolutely thrilled that you enjoyed your first stay and we made it a memorable one. We hope to have the pleasure of welcoming you again in the future. Kind regards Vinayak Girgune
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Eladjacobovitz wrote a review May 17
4 contributions
It was a great stay. The staff was extremely friendly and kind. The service was great! Looking forward to coming over again. The location is very good;just by the hide park and very close to the central line underground station.
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Date of stay: May 2022Trip type: Traveled
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Response from Vinayak Girgune, General Manager at Park Grand London Lancaster Gate
Responded 1 week ago
Dear Inspiration726620, Thank you for having shared this lovely 5 star review for Park Grand Lancaster Gate on TripAdvisor. I was very happy to read that you liked the location, which was convenient to reach your destinations. I have passed on your lovely comment to the staff who looked after you well during your stay. Providing exceptional customer service always remains our primary task. We are very much looking forward to welcome you back. Kind Regards, Vinayak Girgune.
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PRICE RANGE
$170 - $426 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyde park premier london paddington hotel london, hyde park premier hotel london, shaftesbury paddington
FORMERLY KNOWN AS
Hyde Park Premier London Paddington
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
64
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Frequently Asked Questions about Park Grand London Lancaster Gate
Which popular attractions are close to Park Grand London Lancaster Gate?
Nearby attractions include The Magic Hour (0.3 miles), Italian Gardens (0.3 miles), and The Swan (0.3 miles).
What are some of the property amenities at Park Grand London Lancaster Gate?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Park Grand London Lancaster Gate?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Park Grand London Lancaster Gate?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Park Grand London Lancaster Gate?
Conveniently located restaurants include Bel Canto Restaurant, Bella Italia, and Nipa Thai Restaurant.
Are any cleaning services offered at Park Grand London Lancaster Gate?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Park Grand London Lancaster Gate?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Dutch.
Are there any historical sites close to Park Grand London Lancaster Gate?
Many travelers enjoy visiting Churchill War Rooms (2.3 miles), Tower of London (4.5 miles), and Houses of Parliament (2.6 miles).
Is Park Grand London Lancaster Gate accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.