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Park Grand London Lancaster Gate

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#34 of 1,077 Hotels in London
Certificate of Excellence
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Park Grand London Lancaster Gate
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1,570 Reviews from our TripAdvisor Community

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Showing 1,351: English reviews
London, United Kingdom
Reviewed yesterday NEWvia mobile

The rooms are small at the Park Grand Hotel but for the price, location, service and cleanliness this is a small sacrifice. The staff were very welcoming and helpful. Great selection for continental breakfast - really enjoyed the pistachio croissants. We'd stay again.

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Thank TheGruffalosChild
Reviewed 2 days ago NEWvia mobile

Excellent room, excellent staff. An all round excellent experience at the Park Grand Lancaster Gate. Staff very helpful - nothing too much bother. Room was spotless. Hotel handy for Paddington Station.

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Thank Richard G
Pranav B, Manager at Park Grand London Lancaster Gate, responded to this review

Dear Richard G, We can't thank you enough for your wonderful 5 star review about your experience with the Park Grand London Lancaster Gate. The team is delighted to read your kind comments. It was a pleasure to have you stay with us and we hope to have the opportunity to welcome you back again soon !! With Kind Regards,...

Barnet, United Kingdom
Reviewed 4 days ago NEWvia mobile

My husband and I booked a Wowcher deal for afternoon tea for here today. Upon arrival we were greeted with hot towels to warm our cold hands. The selection of sandwiches and cakes were perfect they even brought an extra sandwich as one of us didn't eat fish. The waitress was lovely and kept us topped up with water and...

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Thank mandyjonestsj
Pranav B, Manager at Park Grand London Lancaster Gate, responded to this review

Dear mandyjonestsj, Thank you for taking the time to leave a great review about your afternoon tea experience with us. We are delighted to note that you had an overall fantastic experience. We hope to welcome you back again soon !! With Kind Regards, Pranav Bakshi House Manager

Ostend, Belgium
Reviewed 5 days ago NEW

The warm welcome, the lovely details, the hot shocolate and cookies and the superb quality are lovely and comforting while travelling. Rooms are small, but hey, this is Londen. Close to metro and Hyde park, so great location too.

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Thank LaGwendolina
Pranav B, Manager at Park Grand London Lancaster Gate, responded to this review

Dear LaGwendolina, Thank you so much for taking the time to leave a wonderful 5 star review about your stay at the Park Grand London Lancaster Gate. We are glad to note that you liked the small touches and found our location next to Paddington Station helpful. We do have bigger Club Double Rooms as well, kindly get in touch...

Saffron Walden, United Kingdom
Reviewed 5 days ago NEW

This is a great hotel, not far from Oxford Street etc. The service was first class, hot towels and a drink on arrival and nothing seemed too much trouble. The rooms have been recently refurbished to a very high standard and whilst they are compact you have everything you need for an enjoyable stay. We generally stay in the "big...

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1Thank 1966KM
Pranav B, Manager at Park Grand London Lancaster Gate, responded to this review

Dear Guest, we can't thank you enough for taking the time to share your wonderful feedback about your experience at the Park Grand London Lancaster Gate. We are delighted to note that you had an enjoyable stay and appreciated the very high standard of our rooms. We hope to have the opportunity to welcome you back again soon !! With...

Reviewed 5 days ago NEW

Lovely hotel. Staff is outstanding. The bathroom counter space is minimal, however the warming tiled floor and shower from the top more than made up for it. Comfortable bed. Breakfast had either Continental or more offered with nice choices.

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1Thank Britt H
Pranav B, Manager at Park Grand London Lancaster Gate, responded to this review

Dear Britt H, Thank you for taking the time to share your wonderful 5 star review about your stay with us. We are glad to note that you found the Hotel lovely and the staff outstanding. It was a pleasure to have you stay with us. We look forward to welcoming you back again soon !! With Kind Regards, Pranav...

Reviewed 6 days ago NEWvia mobile

Absolutely amazing stay. Me and my partner arrived 28th November for a one nights stay, we were upgraded to the hotel around the corner and greated by lovely smiley staff, warm hand towels and complimentary juices. We were walked up to our gorgeous room by a very helpful member of staff who proceeded to make us feel very comfortable and...

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Thank Megan W
Pranav B, Manager at Park Grand London Lancaster Gate, responded to this review

Dear Megan W, Thank you so much for taking the time to leave such a wonderful review about your experience at the Park Grand London Lancaster Gate. We are delighted to note that you had a great stay and we look forward to welcoming you back again soon !! With Kind Regards, Pranav Bakshi House Manager

England
Reviewed 6 days ago NEWvia mobile

We had a groupon voucher for afternoon tea and I can't fault the service we received. We were greeted with warm towels & taken to a table of our choice. There was a large choice of teas that were unlimited along with options of coffee too. The selection of sandwiches, scones and cakes were excellent with a variety of breads,...

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Thank AJCRW
Pranav B, Manager at Park Grand London Lancaster Gate, responded to this review

Dear Guest, Thank you so much for sharing your memorable afternoon tea experience at the Park Grand London Lancaster Gate. The team is delighted to note that you had a relaxing and memorable time with us. We hope to have the opportunity to welcome you back again soon !! With Kind Regards, Pranav Bakshi House Manager

Carnforth, United Kingdom
Reviewed 6 days ago NEW

Excellent room (although compact) and service. The staff could not do enough for us on our stay. Nice treats, mulled wine, mince pies and chocolates. Would recommend without hesitation. Good location for parks and site seeing

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Thank mikeb57
Pranav B, Manager at Park Grand London Lancaster Gate, responded to this review

Dear mikeb57, Thank you so much for sharing your wonderful feedback about your memorable stay at the Park Grand London Lancaster Gate. We are glad to note that you enjoyed the little treats at the reception and we really appreciate your kind remarks about the staff and the service. We look forward to welcoming you back again soon !! With...

Reviewed 6 days ago NEWvia mobile

I had chosen the chocolate and pink champagne afternoon tea for two as part of my wife's birthday celebration in London. On arrival my wife and I were treated with hot scented hand towels from the ever attentive reception team. We were seated smoothly at a clean and stylish table. It must be mentioned that the staff at this hotel...

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Helpful?
Thank Mike S
Pranav B, Manager at Park Grand London Lancaster Gate, responded to this review

Dear Mike S, We can't thank you enough for taking the time to write a wonderful review about your afternoon tea experience with us. We are delighted to note that you had a memorable time on the special occasion of your wife's Birthday. We hope to have the opportunity to welcome you back again soon !! With Kind Regards, Pranav...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Park Grand London Lancaster Gate

Address: 14-16 Craven Hill, Lancaster Gate, London W2 3DU, England (Formerly Hyde Park Premier London Paddington)
Location: United Kingdom > England > London
Price Range: $125 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Grand London Lancaster Gate 5*
Number of rooms: 64
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Travelocity, Agoda, Odigeo, Montcalm Hotel (London) Ltd & Precis Properties Ltd and Jetsetter so you can book your Park Grand London Lancaster Gate reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyde Park Premier London Paddington Hotel London
Hyde Park Premier Hotel London
Shaftesbury Paddington
Park Grand London Lancaster Gate England
Hotel Style:
#19 Family Hotel in London
#29 Business Hotel in London
#33 Luxury Hotel in London
#42 Romantic Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Park Grand London Lancaster Gate staff and other travelers.
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Questions? Get answers from Park Grand London Lancaster Gate staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Club rooms are very good”
 of 5 bubbles 1966KM, 5 days ago | Read review
“Club rooms are great value for the add ons”
 of 5 bubbles NeilA85, 1 week ago | Read review
“Not room 101”
 of 5 bubbles H11FTC, 1 week ago | Read review
“My single room was very compact but the small space design was very good”
 of 5 bubbles Dannyt986, 3 weeks ago | Read review
“Upstairs with a view would be good”
 of 5 bubbles , 4 weeks ago | Read review
5 of 5
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