Park Grand London Lancaster Gate
14 - 16 Craven Hill Lancaster Gate, London W2 3DU England
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About
#57 of 1,223 hotels in London
Location
4.7
Cleanliness
4.8
Service
4.9
Value
4.6
Travelers' Choice
Everyone needs a place to lay their weary head. For travelers visiting London, Park Grand London Lancaster Gate is an excellent choice for rest and rejuvenation. Well-known for its romantic environment and proximity to great restaurants and attractions, Park Grand London Lancaster Gate makes it easy to enjoy the best of London.
Hyde Park Premier London Paddington Hotel offers guests an array of room amenities including a flat screen TV, air conditioning, and a minibar, and getting online is possible, as free wifi is available.
The hotel offers a 24 hour front desk, a concierge, and room service, to make your visit even more pleasant. The property also features breakfast.
For those interested in checking out popular landmarks while visiting London, Shaftesbury Paddington is located a short distance from Buckingham Palace (1.9 mi) and Primrose Hill (2.0 mi).
If you’re looking for a Mediterranean restaurant, consider a visit to Locanda Locatelli, The Palomar, or Barrafina, which are all conveniently located a short distance from Shaftesbury Paddington.
During your visit, be sure to check out popular attractions like Natural History Museum (1.2 mi), Harrods (1.2 mi), and V&A - Victoria and Albert Museum (1.2 mi), which are all within walking distance of the hotel.
Whether you’re traveling for business, pleasure or both, Park Grand London Lancaster Gate is sure to make your visit to London one worth remembering.
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Property amenities
Free High Speed Internet (WiFi)
Sauna
Bar / lounge
Bicycle rental
Car hire
24-hour security
Baggage storage
24-hour check-in
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Taxi service
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Fireplace
Housekeeping
Room service
Microwave
Minibar
Flatscreen TV
Safe
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Charming
Languages Spoken
English, French, Russian, Spanish and 5 more
Location
14 - 16 Craven Hill Lancaster Gate, London W2 3DU England
Park Grand London Lancaster Gate
Getting there
Great for walkers
Grade: 95 out of 100
95
London City Airport
10 mi•
See all flights
Heathrow Airport
12.2 mi•
See all flights
Lancaster Gate
5 min•Underground
Rental Cars
116 Restaurants
within 0.3 miles
3912Reviews99Q+A100Room tips
Reviews
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- 96
- 30
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The stay was very nice. Thanks to Laura for her kindness every morning. The hotel is in a good location, the metro station is close by and you can get to the centre quickly. There was fresh fruit in the hotel every day, the morning meal was also good, it was freshly prepared every day. There was always someone at the reception and they were quick to help with any questions.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Vinayak Girgune, General Manager at Park Grand London Lancaster Gate
Responded 2 days ago
Dear danielatA3086GF, Thank you so much for taking the time to provide such kind feedback of your recent stay with us at the Park Grand London Lancaster Gate. We strive to achieve the highest standards to make your experience seamless and memorable. I am delighted to hear that you enjoyed all aspects of your stay and your kind words are truly appreciated by all of us. We shall be hoping to see you very soon! Kind regards, Vinayak Girgune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Had a voucher to use from Buy-a-gift for Afternoon Tea and bubbles and with a last minute trip to London with a family member we decided to see if we could book somewhere for a treat. We found Park Grand and thought we could visit Kensington Park and Palace while in that area of London and then go for our Afternoon Tea. I phoned on Tuesday morning to see if we could use it on the Wednesday and the staff couldn't have been more accommodating and booked us in straight away for the next day. We also had a child with us but they told us we could decide what we wanted to do for her on arrival - either normal menu or afternoon tea (they didn't have a children's menu but it wasn't to much of an issue for us as she is 10) On arrival, on warm muggy London day the air conditioned building was a relief and straightaway the staff at reception couldn't do enough for us. We went into the waiting area and offered a cold glass of water as soon as we sat down, just nice little touches. Once we got to our table, we were served by Steve who was really friendly and helpful and really went out of his way to make sure we had an amazing time, nothing was to much for him - even spotting when the water was low in a glass and filling it up straightaway - some of these little things seem to have been forgotten elsewhere, so it was nice touch. The afternoon tea was lovely and the prosecco we were given was really nice too (not the biggest fans of prosecco either) All of the food was fresh and we thoroughly enjoyed everything that we were given - sandwiches were Egg mayonnaise, cheese and cucumber, chicken and tuna mayonnaise, lovely sweet crumbly scones with jam and clotted cream, carrot cake, lemon tart and chocolate mousse. We ordered the 10 year old an Afternoon tea, as she didn't want anything off the main lunch menu and she really enjoyed it too. It was a real treat for all of us and just what we needed.…
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Date of stay: August 2022
Value
Location
Service
Room Tip: Good location, quiet street and near to underground and Kensington Palace
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Vinayak Girgune, General Manager at Park Grand London Lancaster Gate
Responded Aug 10, 2022
Dear 17gillb, Thank you very much for having taken some of your precious time to share this fabulous detailed review following your recent visit for Afternoon Tea. I am absolutely thrilled to see that you had such a wonderful experience, and rest assured your kind words have been shared and celebrated with the entire team, with a particular mention to Steve. I hope to have the pleasure of welcoming you back in the not too distant future, and in the meantime, wish you well. Kind Regards, Vinayak Girgune.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steve and Katya were great hosts, super attentive and friendly , they made the ambience feel very luxurious but relaxed as well, not rushed at all. the sandwiches and desserts were lovely, esp the chocolate mousse
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Vinayak Girgune, General Manager at Park Grand London Lancaster Gate
Responded 5 days ago
Dear Amy, Thank you very much for your excellent feedback. We are delighted to hear that we have made this special occasion truly special and memorable. Our staff works hard to ensure that our guests receive this special attention which makes each stay unique and exciting. We can’t wait to welcome you back to the Park Grand London Lancaster Gate. Kind Regards, Sourab P.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for 4 nights and loved it. I couldn’t fault it has everything you need. The staff are super helpful, the service was excellent, the rooms are cleaned every day. The shower was great. The towels are a bit naff, not big enough and thinning. It’s air conditioned which was a godsend in this heat. Breakfast was ok just the basics. The room has a cooler but we could have done with a fridge to keep more cold drinks in, there is also a microwave in the room. The location is great and not far from Paddington station, local restaurants shops Hyde Park.
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Date of stay: September 2023Trip type: Traveled with friends
Room Tip: I don’t think there is parking.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Vinayak Girgune, General Manager at Park Grand London Lancaster Gate
Responded 2 days ago
Dear milliemoo2015, Thank you so much for taking the time to provide such kind feedback of your recent stay with us at the Park Grand London Lancaster Gate. We strive to achieve the highest standards to make your experience seamless and memorable. I am delighted to hear that you enjoyed all aspects of your stay and your kind words are truly appreciated by all of us. We shall be hoping to see you very soon! Kind regards, Vinayak Girgune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is my second visit here. This time I had the ice cream afternoon tea which was really delicious!! Reception were friendly and efficient when I arrived. Steve was our waiter and he was extremely attentive and very friendly. It was a lovely experience,I highly recommend this!!
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Vinayak Girgune, General Manager at Park Grand London Lancaster Gate
Responded 2 days ago
Dear Lisa M, Thank you very much for your excellent feedback. We are delighted to hear that we have made this visit truly special and memorable. Our staff works hard to ensure that our guests receive this special attention which makes each stay unique and exciting. We can’t wait to welcome you back to the Park Grand London Lancaster Gate. Kind Regards, Vinayak Girgune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely afternoon tea and prosecco. Looked after by Seby who was very attentative. Would recommend here for a treat. Lovely air conditioned room. Seby was a credit to the hotel for his politeness and helpfulness.
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Vinayak Girgune, General Manager at Park Grand London Lancaster Gate
Responded 2 days ago
Dear Aberwystwyth, Thank you very much for your excellent feedback. We are delighted to hear that we have made your visit truly special and memorable. Our staff works hard to ensure that our guests receive this special attention which makes each stay unique and exciting. And rest assured your kind words have been shared and celebrated with the entire team, with a particular mention to Seby. We can’t wait to welcome you back to the Park Grand London Lancaster Gate. Kind Regards, Vinayak Girgune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our second visit for an afternoon tea with bubbles, it was as fab as it was last year. Lovely welcoming staff, who looked after us really well, kept both our water and procesco glasses topped up!! The food was all yummy - sandwiches, scones, cake and tarts but especially the chocolate pudding which was to die for!! A perfect chilled un-rushed afternoon. We even ended up on the same table as last time lol. Highly recommend and can’t wait to come back.
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Vinayak Girgune, General Manager at Park Grand London Lancaster Gate
Responded 2 days ago
Dear Llithfaen, Thank you very much for your excellent feedback. We are delighted to hear that we have made your visit truly special and memorable. Our staff works hard to ensure that our guests receive this special attention which makes each stay unique and exciting. We can’t wait to welcome you back to the Park Grand London Lancaster Gate. Kind Regards, Vinayak Girgune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great afternoon tea. Friendly staff. Relaxed atmosphere. Perfect afternoon. Definitely would come here again. The bottle of Prosecco was welcome and all the food was tasty and well displayed and fresh.
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Date of stay: June 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Vinayak Girgune, General Manager at Park Grand London Lancaster Gate
Responded 2 days ago
Dear 750howards, Thank you very much for your excellent feedback. We are delighted to hear that we have made your visit truly special and memorable. Our staff works hard to ensure that our guests receive this special attention which makes each stay unique and exciting. We can’t wait to welcome you back to the Park Grand London Lancaster Gate. Kind Regards, Vinayak Girgune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent services and breakfast. They provides traditional english-style all day breakfast with different egg preparations to choose from. We stayed for few nights and we have already tried omelette, scrambled egg, fried egg. The service is excellent the staff at the reception greet you when you pass along the lobby, There is free drinking water provided at the lobby. The drawbacks are the small room and lobby, which make it not likely to be a 5-star hotel. I will rate it as 4-star.
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Date of stay: September 2022Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Vinayak Girgune, General Manager at Park Grand London Lancaster Gate
Responded 2 days ago
Dear HenryL34, Thank you so much for taking the time to provide such kind feedback of your recent stay with us at the Park Grand London Lancaster Gate. We strive to achieve the highest standards to make your experience seamless and memorable. I am delighted to hear that you enjoyed all aspects of your stay and your kind words are truly appreciated by all of us. We shall be hoping to see you very soon! Kind regards, Vinayak Girgune
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Two_Itchy_feet wrote a review Aug 2023
Cleobury Mortimer, United Kingdom122 contributions41 helpful votes
Although the single rooms are very small and the furniture looking a bit overwhelming and dark and dated, this is more than made up for by the quiet. So often, hotel doors slam all night when staying anywhere in the UK since people aren’t usually considerate enough to move about quietly, but here it was completely silent even though the hotel was full. My vegetarian breakfast was also expertly cooked and delicious, with the poached eggs arriving perfectly done and hot. The pastries were also generously filled and incredibly fresh which were heaven with the good, fresh coffee. The staff are always friendly and on hand and I felt like a special guest, not the solo traveller who’s often ignored on business. That level of care makes a lasting impression and I’m really pleased to recommend the hotel.…
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Date of stay: August 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Vinayak Girgune, General Manager at Park Grand London Lancaster Gate
Responded 2 days ago
Dear Two_Itchy_feet, Thank you so much for taking the time to provide such kind feedback of your recent stay with us at the Park Grand London Lancaster Gate. We strive to achieve the highest standards to make your experience seamless and memorable. I am delighted to hear that you enjoyed all aspects of your stay and your kind words are truly appreciated by all of us. We shall be hoping to see you very soon! Kind regards, Vinayak Girgune
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$170 - $294 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyde park premier london paddington hotel london, hyde park premier hotel london, shaftesbury paddington
FORMERLY KNOWN AS
Hyde Park Premier London Paddington
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
64
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Claim Your ListingPARK GRAND LONDON LANCASTER GATE $143 ($̶4̶4̶7̶) - Updated 2023 Prices & Hotel Reviews - England
Frequently Asked Questions about Park Grand London Lancaster Gate
Which popular attractions are close to Park Grand London Lancaster Gate?
Nearby attractions include Italian Gardens (0.3 miles), The Magic Hour (0.3 miles), and The Swan (0.3 miles).
What are some of the property amenities at Park Grand London Lancaster Gate?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Park Grand London Lancaster Gate?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Park Grand London Lancaster Gate?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Park Grand London Lancaster Gate?
Conveniently located restaurants include Chamuyo Bayswater, Bella Italia, and Nipa Thai Restaurant.
Are any cleaning services offered at Park Grand London Lancaster Gate?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Park Grand London Lancaster Gate?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Hindi.
Are there any historical sites close to Park Grand London Lancaster Gate?
Many travelers enjoy visiting Houses of Parliament (2.6 miles), Churchill War Rooms (2.3 miles), and Tower of London (4.5 miles).
Is Park Grand London Lancaster Gate accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.