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Park Grand London Lancaster Gate

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#35 of 1,072 Hotels in London
Certificate of Excellence
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Park Grand London Lancaster Gate
Park Grand London Lancaster Gate
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1,453 Reviews from our TripAdvisor Community

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Showing 1,253: English reviews
Baku, Azerbaijan
Level Contributor
81 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I chose this hotel based on fellow travellers' reviews and it was an excellent choice based on location, price and amenities! The hotel is only 5 minutes walk from Paddington Station and on a quiet residential street. The customer services is OUTSTANDING in this hotel starting with hot towel and welcome juice on arrival and ending with very professional approach... More 

Helpful?
1 Thank Nikki_Elchin
Asheville, NC
Level Contributor
101 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed 3 nights at the Park Grand Lancaster Gate. I was hesitant to book there because the review said the rooms were so small. That I probably the only reason I did not give this hotel 5 stars. Since I was alone the small room did not bother me and it is London after all. I am so glad... More 

Helpful?
1 Thank AnnieGirl50
Maidstone, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We came here as I was given a voucher for a "Sparkling Afternoon Tea". The Hotel was easy to find, close to Lancaster Gate tube station although we spent the early afternoon taking a leisurely stroll through Hyde Park and arrived by foot. The staff were exceptional, especially Jay who served our tea and was very attentive. We were even... More 

Helpful?
1 Thank AnneCandfamily
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We had a lovely afternoon tea at the hotel where we were served by Joy. The tea was delicious and the staff all very friendly. Would recommend this to anyone wanting a similar experience in central London.

Helpful?
Thank Umer H
Dunseverick, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I went here with my friend on a Sunday afternoon and had a lovely time. There was different types of sandwiches such as beetroot flavoured as well as nice scones and deserts. The staff were so polite and friendly which also followed through in emails from Pranav. Would visit again for afternoon tea.

Helpful?
1 Thank Kirsty M
Gavle, Sweden
1 review
5 of 5 stars Reviewed 3 days ago NEW

I have realised that I have forgotten to review my stay at Park Grand in March. I visited Park Grand the first time in March 2015 and completely fell in love with the hotel and the staff working there. When my best friend and I decided to go to London in 2016, I insisted we stay at the hotel again.... More 

Helpful?
Thank gigglish
Aveley, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We have just had a wonderful afternoon tea at this hotel to celebrate the anniversary of our engagement. Joy served us today and he made us feel so special and looked after, he is a credit to this hotel. They gave us a decorated plate which was a lovely little extra touch. Thoroughly recommend this hotel.

Helpful?
Thank smiffy18
Bruxelles, Belgique
Level Contributor
116 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I wrote a bad critic about this hotel a few weeks ago as I was staying in a noisy room and complained about it. A bit later I was contacted by the hotel manager to apologise and offer me to pay back my stay there. I have never seen that before and I think that doing this was a really... More 

Helpful?
Thank RHODOS61
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Staying at Park Grand, London Lancaster Gate Hotel was certainly a memorable experience. The hotel itself was very warmy and welcoming. Upon arrival, we were invited into the lounge as our check-in was sorted. Park Grand covers the needs of a family-friendly environment; fully adapted to a comfortable and cosy living space. With a cosy layout and magnificent display of... More 

Helpful?
1 Thank Iigtbff
Bedford, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW

A hotel well worth a visit from entering to leaving the service was exceptional. Lovely food, well presented and we think Georgiana who waited on us deserves a mention as she was very professional indeed.

Helpful?
Thank john s
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning

Additional Information about Park Grand London Lancaster Gate

Address: 14-16 Craven Hill, Lancaster Gate, London W2 3DU, England (Formerly Hyde Park Premier London Paddington)
Location: United Kingdom > England > London
Price Range: $149 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Grand London Lancaster Gate 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Hyde Park Premier London Paddington Hotel London
Hyde Park Premier Hotel London
Shaftesbury Paddington
Park Grand London Lancaster Gate England
Hotel Style:
#19 Family Hotel in London
#29 Business Hotel in London
#35 Luxury Hotel in London
#42 Romantic Hotel in London
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