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Park Grand London Lancaster Gate

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#32 of 1,081 Hotels in London
Certificate of Excellence
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Park Grand London Lancaster Gate
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1,639 Reviews from our TripAdvisor Community

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Showing 1,409: English reviews
Reviewed yesterday NEW

This is an excellent hotel offering superb value for money right in the heart of Central London and just a short walk from Paddington Station. Staff were friendly and attentive, very welcoming on arrival and helpful throughout. I booked a single room and was pleasantly surprised by how spacious it was, with a large and extremely comfortable bed, tasteful decor...

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Thank Andrew C
Reviewed 2 days ago NEW

We stayed 5 nights in this beautiful hotel. Room club small but with all the comforts. good breakfast. newspaper every morning and very useful phone available throughout your stay. we will gladly stay there again. excellent location for park and public transport. great experience for us. thanks

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Thank Angela R
Reviewed 2 days ago NEW

Oh my goodness! This is a beautiful hotel on a lovely street tucked away near Paddington Station. The staff were courteous and kind, the welcome I received was lovely after a dreary journey and my room was lovely. I was given an upgrade but Im sure all the rooms are lovely- and the bathroom was sparkling, with lovely Grohe sanitary...

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Thank Philippa G
Reviewed 3 days ago NEWvia mobile

This hotel is a must for anyone visiting London! The rooms are tastefully decorated and very comfortable; and the beds are superb. Loved the bathrobes as well... Such nice details! There's even a microwave and an electric kettle, and complimentary coffee and tea, all awaiting you in your room to comfort you after a long day in the city. A...

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Thank Jorgelina I
Pranav B, House Manager at Park Grand London Lancaster Gate, responded to this review

Dear Jorgelina I, We can't thank you enough for the wonderful review about your great stay at the Park Grand London Lancaster Gate. The team is delighted to read your kind comments in your detailed review and we glad to note that you had a memorable stay with us. We hope t have the opportunity to welcome you back again...

Mendoza, Argentina
Reviewed 3 days ago NEWvia mobile

We stay 5 nights at this hotel. The rooms are very beautiful and comfortable (I recommend to stay in a club room). The location is very good. You have two different subway stations two blocks from the hotel. Two blocks from hyde park. 15 minutes walking to Notting Hill and to Oxford St. The breakfast is excellent and they given...

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Thank MGF_81
Pranav B, House Manager at Park Grand London Lancaster Gate, responded to this review

Dear Guest, Thank you for taking the time to leave an Excellent review about your stay at the Park Grand London Lancaster Gate. We are glad to note that you had a memorable stay and we really appreciate your kind comments in the feedback. We hope to have the opportunity to welcome you back again soon. With Kind Regards, Pranav...

plymouth, United Kingdom
Reviewed 3 days ago NEWvia mobile

Lovely small boutique style hotel, staff were very friendly and professional at the same time. Fresh apples and chocolate at resection was a nice touch we took advantage of. Although the receptionist said we were upgraded we still had a basement room, which was lovely but our window looked onto a store room, it didn't bother us because we weren't...

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Thank Louise I
Pranav B, Manager at Park Grand London Lancaster Gate, responded to this review

Dear Louise I, Thank you so much for taking the time to leave a wonderful review about your stay at the Park Grand London Lancaster Gate. We are delighted to read that you had the best weekend and enjoyed your stay with us. Please do get in touch with us directly for your next reservation and I will personally ensure...

Reviewed 3 days ago NEW

We had a warm reception in check in, the staff is very gentle and helpful and made us feel comfortable from the beginning. The breakfast is included and is quite generous. The hotel is very well located, just 8-minute walk to Paddington. Then bedroom is very tiny but comfortable and clean; the bathroom is excellent and has underfloor heating. I...

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Thank Claudio M
Pranav B, Manager at Park Grand London Lancaster Gate, responded to this review

Dear Claudio M, Thank you for your feedback about your stay with us. We are happy to note that you had a pleasant stay. We do have bigger club double rooms as well, please feel free to get in touch with me for your next reservation and I will personally ensure that you are fully satisfied with all aspects of...

Reviewed 4 days ago NEWvia mobile

Was lovely hotel modern clean and breakfast was nice. Had a big room and friendly staff, was reasonable prices and short distance from the tube station. There was 2 resturants one downstairs and one in bar area for different food option. Lots of selection to choose from for breakfast even did ethnic food option.

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Thank Jasmine H
Glasgow, Scotland, United Kingdom
Reviewed 5 days ago NEW

We stayed at the Park Grand Lancaster Gate from 9-11th January as we were in London to celebrate my husband's 30th birthday. Upon arrival the hotel had kindly arranged for a birthday cake and ice bucket with a bottle of cava chilling for him as a lovely gesture which really made our day after a long day of travelling. The...

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Helpful?
Thank Laura L
Pranav B, Manager at Park Grand London Lancaster Gate, responded to this review

Dear Laura L, Thank you so much for taking the time to leave a detailed and fabulous review about your stay at the Park Grand London Lancaster Gate. We are joyous to learn that you had a great 30th birthday celebration and the team is delighted to read your kind comments in your feedback. It was a pleasure to have...

Sheffield, United Kingdom
Reviewed 5 days ago NEW

Possibly the friendliest staff I've ever met at any hotel. A great welcome. Rooms are small but well appointed and very clean. Basement rooms are quiet but have poorer phone signal. Convenient for Paddington Station and surrounding businesses.

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Thank Julian K
Pranav B, Manager at Park Grand London Lancaster Gate, responded to this review

Dear Julian K, Thank you so much for sharing your great feedback about your stay with us. We are happy to note that you had a pleasant stay and we really appreciate your kind comments about the friendliest staff !! We look forward to welcoming you back again soon !! With Kind Regards, Pranav Bakshi House Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Park Grand London Lancaster Gate

Address: 14-16 Craven Hill, Lancaster Gate, London W2 3DU, England (Formerly Hyde Park Premier London Paddington)
Location: United Kingdom > England > London
Price Range: $129 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Grand London Lancaster Gate 5*
Number of rooms: 64
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, Montcalm Hotel (London) Ltd & Precis Properties Ltd, Travelocity and Jetsetter so you can book your Park Grand London Lancaster Gate reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyde Park Premier London Paddington Hotel London
Hyde Park Premier Hotel London
Shaftesbury Paddington
Park Grand London Lancaster Gate England
Hotel Style:
#19 Family Hotel in London
#29 Business Hotel in London
#31 Luxury Hotel in London
#42 Romantic Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Park Grand London Lancaster Gate staff and other travelers.
63 questions
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Questions? Get answers from Park Grand London Lancaster Gate staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The front rooms are more spacious than the ones in the back side.”
 of 5 bubbles claudiomV9279KP, 3 days ago | Read review
“Club Rooms are fantastic!”
 of 5 bubbles maxineblake, 1 week ago | Read review
“Club room if possible.”
 of 5 bubbles edwin577, 1 week ago | Read review
“The higher the better :)”
 of 5 bubbles BriceDublin, 2 weeks ago | Read review
“Go for the Club Room - the wee extras make all the difference!”
 of 5 bubbles B3573LWchristopherm, 3 weeks ago | Read review
5 of 5
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