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Comfort Inn London - Victoria

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901 Reviews from our TripAdvisor Community

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Showing 621: English reviews
Moscow, Russia
Reviewed November 7, 2014

Despite the price above average you will find dust on surfaces, eggs and bread for breakfast only and for customers for long stay (mine was 6 days) basement floor room. I desided to check out after first nigt. Good luck with hundred hotels at the same street!

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Helpful?
1Thank MarinaSea
CInnVic, General Manager at Comfort Inn London - Victoria, responded to this review

Dear Marina, Thank you for taking the time out to provide feedback regarding your recent stay at Comfort Inn Victoria. We are really disappointed to hear that you had to check-out after first night due to the cleanliness and the room which was allocated in the basement. If the guest aren't happy we try to change their room when ever...

West Yorkshire
Reviewed November 7, 2014 via mobile

I stayed here last night on business. The service at check in was excellent, the gentleman on the desk was very polite and efficient. Reception of the hotel is nicely decorated but unfortunately that is where it ends. The rooms felt tired, poor decor, damaged wood work, rip in the carpet. The bed was surprisingly comfortable, after reading some reviews...

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Helpful?
Thank notthecentralhouse
CInnVic, General Manager at Comfort Inn London - Victoria, responded to this review

Dear Guest, Thank you for taking the time out to share your recent experience at Comfort Inn Victoria. We are pleased to hear that you liked our nicely decorated reception area. We continually invest in our property to keep up to date with the standards and provide a good value for money to the guest. We are planning to refurbish...

Alloa, United Kingdom
Reviewed November 5, 2014

Really impressed by how clean and comfortable the room and en suite were, and shower was great. Had a very comfy sleep. Only issue was there could have been more tea and milk in the room as i had to go ask for more.

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Helpful?
Thank boo232
CInnVic, General Manager at Comfort Inn London - Victoria, responded to this review

Dear Guest, Thank you taking the time out to write feedback on your recent comfortable stay at the hotel. All the team members at Comfort Inn Victoria are very pleased to know that you had a very comfortable stay at the hotel and thoroughly enjoy your stay with us. We have taken your feedback regarding the tea and milk on...

Newtownards, United Kingdom
Reviewed October 30, 2014

We stayed for 4 nights 25-29 Oct, two adults and 1 child aged 14, booked 5 months in advance via Hotwire.com, after reading reviews after booking had concern so I contacted hotel 2 weeks before arrival to confirm booking and room type, all confirmed and the room had 1 double and 1 single bed. Room was clean, beds comfortable, maid...

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Helpful?
Thank kersuz
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Kersuz, Thank you for giving us your views on both the hotel and its location. Apologies for the noise inconvenience you had to face early in the morning. It has given us great pleasure to know that you overall enjoyed your stay. You have perfectly summarised everything in your review and I readily agree with you regarding our dynamic...

Zagreb, Croatia
Reviewed October 24, 2014

We stayed in this hotel for three nights during October this year. Previously we stayed for three additional nights in Victoria Park Plaza (which is inside 5 minutes walking distance). I would say that overall experience was positive although there is most definitely space for improvements. Firstly, the price...we payed around 430 pounds for three nights (double room, breakfast included)...

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1Thank xBimbix
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Guest, I hope your conference went well and you had a safe journey back home! Room rates in Central London are more or less in the same range. It's good to know you found the rooms clean, our team members friendly and most importantly you were able to get your beauty sleep. Your feedback is vitally important to us...

Reviewed October 23, 2014

What a horrible experience. I booked two rooms at the Comfort Inn Victoria (London) for a colleague and myself because she needed to take the Gatwick express the next morning. When we arrived we were surprised at the state of this hotel and our rooms. We were assigned two rooms in the basement which was musty and very uncomfortable. We...

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Helpful?
3Thank Joel A
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Joel, Thank you for your feedback. It's disappointing to hear about your experience. Please be assured that your comments have been passed on to the relevant head of department for further follow up action. We immensely value your feedback as we believe every guest is a chance to learn where we can work harder. Warm regards, Abida.

Bradenton, Florida
Reviewed October 21, 2014

Though the hotel location is ideal for travel to/from Victoria Station, this property leaves much to be desired. From the duct-taped shower door to the confusion of staff as to how to access the internet and print boarding passes, our experience was less than acceptable. We only needed one nights stay and booked through Laterooms.com so perhaps they don't provide...

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Thank damedestortue
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Guest, Thank you for taking the time to leave a review of your recent stay. Your feedback indicates, we did have few misses and it was not at all our super lucky day. We have gone through your feedback very carefully and we will take this further with our team members to improve the services. Please accept our sincere...

Wallasey, United Kingdom
Reviewed October 21, 2014

Had to visit london on Sunday the 19th October2014, did not have a big budget for myself and my wife, we found this lovely adequate hotel across the road from the Victoria train and coach station...for £64.00 per room including a very nice continental breakfast...if I really must find a fault it would be the breakfast room a little on...

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Thank Gerald P
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Gerald, I'm glad you had a fantastic experience staying with us! I’m delighted to read we were the perfect choice for you. It’ll be a pleasure to welcome you back to Comfort Inn Victoria once again in future. Thank you for taking the time to share your concern. Warm regards, Abida.

Sydney, Australia
Reviewed October 20, 2014

We booked this room with five hours notice as the Comfort Inn gave us the most competitive rate (£144). Our room was basic although it had everything we needed. The only real draw back was that we were located in the basement with a window looking out onto an enclosed courtyard. This made the room feel very claustrophobic. Our room...

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Helpful?
Thank TheRoamingBrit
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Guest, Thank you for taking out the time to share your experience with us. We apologize you were not completely satisfied with your room. We have 24/7 reception service to assist you with your quires and requests. You should have felt comfortable enough to give us a call. Since we can not turn the clock back, we'll make sure...

Edinburgh, United Kingdom
Reviewed October 9, 2014

Went to my hotel and was told there was a maintenance problem. Walked 5 minutes up the road to their other hotel which would normally not be an issue but it was raining and I was soaked. Checked in and was given a basement room with a window onto a service corridor- terrible. Normally I would have switched but was...

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Helpful?
1Thank Patrick H
AbidaA_12, Social Media Coordinator at Comfort Inn London - Victoria, responded to this review

Dear Patrick, Interrupted sleep can easily change a hotel stay from great to poor. The reception team works consistently at monitoring and keeping the noise down. We're disappointed to hear about your experience as this is not our usual behavior. Your feedback has been sent to the management. Please accept our apologies for the inconvenience caused. Warmest regards, Abida.

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Staying in Pimlico

Neighborhood Profile
Pimlico
Time spent in Pimlico is a slower-paced affair than most other Central London neighborhoods. This largely residential area orderly arranged beside the Thames, is a treasure trove of quaint pubs, subtle architectural charms and local boutiques. Here, art lovers thrill at the chance to visit the world class Tate Britain gallery for its collection of British art from the 1500s to the present. For peace and quiet and some downtime spent along the Thames, Pimlico is highly recommended.
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Amenities

Highlights
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Comfort Inn Victoria. We are ideally situated in the heart of London just behind Victoria train station. Whether in London for business or pleasure we are sure we can accommodate all of your travelling needs. Our hotel is just a few minutes walk from Victoria underground, train, and coach stations. As well as being conveniently situated for your travelling needs, Comfort Inn Victoria is also very near many of London's main historical and cultural attractions. Our friendly staff is here 24 hours a day to help you with any queries you may have to make you stay with us as pleasant as possible. On behalf of the team at comfort Inn Victoria, we are looking forward to seeing you in the future. ... more   less 

Additional Information about Comfort Inn London - Victoria

Address: 18-24 Belgrave Road, London SW1V 1QF, England
Location: United Kingdom > England > London > Pimlico
Price Range: $158 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn London - Victoria 3*
Number of rooms: 48
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Also Known As:
Comfort Inn Victoria Hotel London
Victoria Comfort Inn
Comfort Inn London - Victoria England
London Comfort Inn
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn London - Victoria staff and other travelers.
11 questions
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Belfast, United Kingdom
Denver, Colorado
10 months ago
Bethel, Connecticut
over a year ago
Elizabeth City, North Carolina
over a year ago
Elizabeth City, North Carolina
over a year ago

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Questions? Get answers from Comfort Inn London - Victoria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a different hotel”
annea622017, 3 weeks ago | Read review
“1st or 2nd floor FRONT are excellent. Not much street noise at night.”
vazcro, Feb 19, 2017 | Read review
“If you want to see some daylight, you should ask for a room on the higher floors (some are in the basement).”
guefink, Jan 23, 2017 | Read review
“Our room was at the back overlooking the station and it could have been noisier if the trains hadnt been on strike”
pjmorgan59, Jan 20, 2017 | Read review
“If possible, ask for a room towards front so sunnier.”
799arlettew, Jan 18, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question