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Comfort Inn London - Victoria

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Comfort Inn London - Victoria
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871 Reviews from our TripAdvisor Community

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Showing 604: English reviews
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Chester, United Kingdom
Reviewed yesterday NEW

GOod location but price was high and room was "underground" - not the best quality for the price paid. Staff are very friendly and breakfast is good but it is a set of converted houses so the rooms are variable

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Helpful?
Thank drpeterr23
Birmingham, United Kingdom
Reviewed 5 days ago NEWvia mobile

Treated my mom to a 2 night stay in london and this hotel was very ideal. It was right next to the train station, we found some lovely places to eat on the evening and the staff were very helpful pointing us in the right direction as well as giving advice. The hotel rooms could do with being updated to...

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Helpful?
1Thank Katie P
CInnVic, Front Office Manager at Comfort Inn London - Victoria, responded to this review

Dear Katie P, Thank you for taking the time out to write a review about your stay at Comfort Inn Victoria. We are pleased to hear that you enjoyed your stay at the hotel. Comfort Inn Victoria team is really delighted to hear the positive feedback about our services. We are planning to refurbish our bedrooms & bathrooms this year....

Arlington, Texas
Reviewed 6 days ago NEW

Jave, who was working the front desk when I arrived on the afternoon of Thursday, February 16th, was so nice and helpful. He asked me what things I planned to see on my trip and explained where things were. He was clearly focused on great customer service, as he said "If there's anything you need at all, just come see...

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Helpful?
1Thank Dianne S
CInnVic, Front Office Manager at Comfort Inn London - Victoria, responded to this review

Dear Dianne S, Thank you for your 4 star detailed feedback. We are really delighted to read your review, which is positive and encouraging. I will certainly pass on your praise to our team. We will be honored to have you again as our guest. I will also speak with the receptionist who was on duty that day and make...

Leeds, United Kingdom
Reviewed 1 week ago NEW

Given room overlooking boiler room/murderers hideaway. When changed room - stains on sheets - pubic hair in shower basin - basic room - good location - staff relatively friendly when approached regarding room trouble. Remote and air-conditioning did not work in room. When asked whether I intended on staying the entire night when booking it made me think there was...

Review collected in partnership with this hotel
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Helpful?
Thank Jamie B
CInnVic, Front Office Manager at Comfort Inn London - Victoria, responded to this review

Dear Jamie B, Thank you for your feedback. Please accept our sincere apologies for failing to meet your expectations and all the inconvenience you faced during your stay. We have raised the issues with our maintenance & housekeeping team and assure you that we have taken the action to resolve those issues. We are planning to refurbish our bedrooms &...

Aguadilla, Puerto Rico
Reviewed 1 week ago

Our arrival was good and we found that the location was excellent. The person at the front desk was extremely helpful and provided information for each of our questions or concerns, Also made suggestions on things to see that really made the time well spent. Your breakfast was great. No complaints there. The room was clean and quiet. The layout...

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Helpful?
1Thank vazcro
CInnVic, Front Office Manager at Comfort Inn London - Victoria, responded to this review

Dear Vazcro, Thank you for your 4 star detailed review. Your review bring a smile to our faces and it was our pleasure having you at the hotel. The team is delighted to hear that you had a good time in London and had a comfortable stay with us. We have raised the issues with our maintenance & housekeeping team...

Reviewed 1 week ago

Normally this type of hotel I'd only rate a 3-4 stars, but with the location so close to the Victoria station and plenty of good eats, cheap i upped it. The handy alone gives it an extra star and a half for me. I was shocked to see a phone in my room and reported it to the front desk...

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Helpful?
1Thank imrico
CInnVic, Front Office Manager at Comfort Inn London - Victoria, responded to this review

Dear Imrico, Thank you for your 5 star feedback. I am very pleased to read that we exceeded your expectations and how highly you valued the customer service and hotel services. I have passed on your comments to the the hotel staff and the management Please do keep in touch with us and once again thank you for the review,...

Cumbernauld
Reviewed 1 week ago

Very close to Victoria Stations and the theatres. Close to many London attractions too (walking distance). Buckingham Palace a 10min walk, even our youngest managed this easily. Relatively quiet location - we were on road side of building but little traffic noise through the night - busy in the morning from 7am though.

Review collected in partnership with this hotel
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1Thank 869fionam
CInnVic, Front Office Manager at Comfort Inn London - Victoria, responded to this review

Dear 869fionam, Thank you for your 4 star feedback. The team is delighted to hear that you enjoyed your stay with us and really liked our location, which is one of our USP. Please let us know next time you need a quiet room with back-facing view to avoid the traffic noise and we will do our best to allocate...

northern ireland
Reviewed 1 week ago

All good except room with was a dungeon has a buggy which was difficult as of doors asked for nice room as was a treat but mmmmm no way Location great handy to Victoria station Staff nice hotel was full Cost was expensive for room type

Review collected in partnership with this hotel
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Helpful?
Thank wrayfamily
CInnVic, Front Office Manager at Comfort Inn London - Victoria, responded to this review

Dear wrayfamily, The team is delighted to hear that you enjoyed the location of the hotel and our customer service was great. Please accept our sincere apologies for failing to meet your expectations on this occasion. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional...

Belfast
Reviewed 1 week ago via mobile

First tine staying In this hotel whichi find very hard To call a hotel More like a house that has been cut into very small peices Lift Running down The Side of bedroom Wall with strange sounds All night long no sound proofing people from All sides making more strange sounds breakfast Was very poor The one good thing it...

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Helpful?
Thank Sam N
CInnVic, Front Office Manager at Comfort Inn London - Victoria, responded to this review

Dear Sam N, Thank you for your feedback. Please accept our sincere apologies for failing to meet your expectations and all the inconvenience you faced during your stay. I agree with you that the rooms are bit small in London hotels that is due to the history of the buildings, which doesn't allow us to alter the structure and make...

Leeds, United Kingdom
Reviewed 2 weeks ago via mobile

Really well located hotel and nicely decorated in the common areas but bed was very uncomfortable and could really do with a firmer mattress. The windows let in too much noise from the street below and the corridors and bathroom smelled.

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Helpful?
Thank DebFalk
CInnVic, Front Office Manager at Comfort Inn London - Victoria, responded to this review

Dear DebFalk, Thank you very much for the time taken to write this review. Please accept our sincere apologies for failing to meet your expectations on this occasion. We are planning to refurbish our bedrooms & bathrooms this year and hopefully after the refurbishment is completed we can offer you a comfortable & superior stay at our hotel. Kind Regards,...

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Staying in Pimlico

Neighborhood Profile
Pimlico
Time spent in Pimlico is a slower-paced affair than most other Central London neighborhoods. This largely residential area orderly arranged beside the Thames, is a treasure trove of quaint pubs, subtle architectural charms and local boutiques. Here, art lovers thrill at the chance to visit the world class Tate Britain gallery for its collection of British art from the 1500s to the present. For peace and quiet and some downtime spent along the Thames, Pimlico is highly recommended.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Comfort Inn Victoria. We are ideally situated in the heart of London just behind Victoria train station. Whether in London for business or pleasure we are sure we can accommodate all of your travelling needs. Our hotel is just a few minutes walk from Victoria underground, train, and coach stations. As well as being conveniently situated for your travelling needs, Comfort Inn Victoria is also very near many of London's main historical and cultural attractions. Our friendly staff is here 24 hours a day to help you with any queries you may have to make you stay with us as pleasant as possible. On behalf of the team at comfort Inn Victoria, we are looking forward to seeing you in the future. ... more   less 

Additional Information about Comfort Inn London - Victoria

Address: 18-24 Belgrave Road, London SW1V 1QF, England
Location: United Kingdom > England > London > Pimlico
Price Range: $149 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn London - Victoria 3*
Number of rooms: 48
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Also Known As:
Comfort Inn Victoria Hotel London
Victoria Comfort Inn
Comfort Inn London - Victoria England
London Comfort Inn
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn London - Victoria staff and other travelers.
11 questions
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Belfast, United Kingdom
Denver, Colorado
8 months ago
Bethel, Connecticut
11 months ago
Elizabeth City, North Carolina
over a year ago
Elizabeth City, North Carolina
over a year ago

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Questions? Get answers from Comfort Inn London - Victoria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“1st or 2nd floor FRONT are excellent. Not much street noise at night.”
 of 5 bubbles vazcro, 1 week ago | Read review
“If you want to see some daylight, you should ask for a room on the higher floors (some are in the basement).”
 of 5 bubbles guefink, 4 weeks ago | Read review
“Our room was at the back overlooking the station and it could have been noisier if the trains hadnt been on strike”
 of 5 bubbles pjmorgan59, Jan 20, 2017 | Read review
“If possible, ask for a room towards front so sunnier.”
 of 5 bubbles 799arlettew, Jan 18, 2017 | Read review
“Get a room at the back.”
 of 5 bubbles PandaGirl2013, Jan 8, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question