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Somerset Hotel

6 Dorset Square | Gloucester Place, London NW1 6QA, England
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1 room 1 adult
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149 Reviews from our TripAdvisor Community

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Banbury, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed here, it was convenient to the Marylebone Station. When we first came into the hotel we were not greeted at the desk with anyone. We had to use a buzzer to get someone. The guy was nice enough but that is about the extant of the pleasantries that we experienced. When we got to our... More 

Helpful?
Thank Athena Leigh B
London, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

Absolutely shocking. 1. When me and my partner returned at around 11:30pm, she wanted a glass of water so I requested this at reception (as there were no amenities provided in the room); I was then refused a GLASS to even drink out of the tap due to a private function downstairs - the receptionist just asked me why we... More 

Helpful?
Thank lewis_osfc

Travelers are raving about these London hotels

2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

Bags of potential in a fantastic location, but painfully neglected and ultimately a dump! There were no staff around ever, not even on reception. We had a broken window in the room which also had cracked panes of glass in it. There were loose wires hanging out of the walls and ceiling and the toilet was unbelievably noisy. They had... More 

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Thank sophie b
London, United Kingdom
Level Contributor
2 reviews
1 of 5 stars Reviewed January 1, 2016 via mobile

Firstly we arrive at the hotel with our confirmation, get to the reception to be greeted by no one, press the bell for someone to come as requested on the sign, to then wait 5 minutes for someone to even see to us. After this we were told we had not paid for the room, when we had the confirmation... More 

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Thank Chloe543
Orpington, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 20, 2015 via mobile

We visited here for one night and when we arrived in our room the toilet was constantly filling up and making a horrendous noise every 10 seconds all through the night. See pictures and video attached. Shower did not work. No iron as they said there was. No tea and coffee making facilities as they said there was. Unfinished paintwork.... More 

Helpful?
Thank Sharon M
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed December 20, 2015

I read the reviews after booking and really began to worry about what I was letting myself in for. I paid £94 for one night with my boyfriend. It was only booked as a stop gap for a Christmas party being held locally. I was not staying there to relax/watch tv etc. Check in was slow as the couple in-front... More 

Helpful?
Thank Sues86
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 14, 2015

When a friend and I booked this place, we really liked the location and the pictures we saw online, however we soon found out the reality of the situation. We didn't expect everything to be picture perfect or identical to their website, but we didn't expect what we got. When we arrived there was no one at the front desk... More 

Helpful?
Thank Erica Nicole G
Colchester, United Kingdom
Level Contributor
103 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed December 14, 2015

This is a limited review as we turned up and were told our (family) room had been damaged by drunk people the night before. we were moved to another hotel 10 minute walk away. The reviews for the hotel we were moved to were dreadful. Luckily for Somerset Hotel it wasn't as bad as the reviews indicated. we didn't get... More 

Helpful?
Thank Jane H
Ljubljana, Slovenia
1 review
3 of 5 stars Reviewed December 13, 2015

2 minutes walk to the bus station to the airport Luton (1 hour) and Stansted, 5 minutes walk to the bus station of Big bus and metro station, a half-hour walk to the Oxford street. The staff was ok. Hotel is old, rooms are needed renovation except bathroom, but it could be at least one hanger towel.

Review collected in partnership with Amoma.com

Helpful?
Thank 248erika
Denver, Colorado
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed December 9, 2015

Oh my, where to begin on this place... First, let's start off with the fact that the hotel looks absolutely NOTHING like the photos. Don't get me wrong, I wasn't expecting a five star hotel by any means, but I travel a lot and have stayed in nicer hotels in dumpy little Moroccan towns. The room was disgusting to look... More 

Helpful?
Thank RoseNoble13
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Staying in Marylebone

Neighborhood Profile
Marylebone
Marylebone offers what so many London neighborhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
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