We had the most wonderful time at the Ampersand. We stayed for 3 nights and then returned for a further 4 nights on our return to London. The first room was a little tight, however the bed was most comfortable, whilst the second room was far more comfortable, the bathroom was tiny & the bed was extremely soft & uncomfortable. The complementary daily treats in the room is a very thoughtful gesture. The staff were amazing and most welcoming & accommodating. The hotel has a lovely vibrancy and is always busy with people coming and going for high teas etc. We enjoyed our stay & will hopefully be back before the end of the year.
LOVED this intimate yet elegant hotel. We were welcomed with warm staff that supported our every need. It felt elegant and regal to stay here. Breakfast was excellent along with best coffee ever. We will definitely come back.
Beautiful hotel in not only an extremely convenient location, across from South Kensington tub station and lots of great restaurants, but it's also in great proximity to Hyde Park and several museums. The staff are exceptional as well. Super friendly and always willing to help with anything you need..reservations, making copies, finding space for our work team, etc. I'll definitely be back. Only caveat, stay away from their smallest rooms. The upgraded rooms have a good amount of space but their small rooms are claustrophobic.
We stayed to celebrate my girlfriend's birthday and I'm so glad we chose this hotel as it made the trip thoroughly special. The staff, the room, the general atmosphere were all delightful. I thoroughly recommend this hotel and I can't wait to stay there again.
This hotel exceeded our expectation in every aspect. I don't even know where to begin. It is located in the so called "French quarter" part of London with the French embassy just around the corner. We did not use the nearby tube station due to the pandemic but it is nonetheless convenient for those who are brave enough to continue to ride the subway. There are museums nearby: V & A, Natural history, Science and a small music museum housed inside of the Royal College of Music. Within 5 min of walk, you can find the following cuisines: French, Italian, Mediterranean, Vietnamese, Chinese, Japanese, Polish, Thai and of course, British pub food. There is also bubble tea, gelato (Snowflakes) and the list goes on and on. Now onto the hotel. It is absolutely gorgeous and spotless. The rooms are small but that is to be expected for London. The complimentary snack bar and beverages is a nice touch. We slept quite well because the comfortable bed. We had breakfast included in our room rate and it was fabulous. The menu had great variety and the portion was generous. In fact, we kept telling them to give us smaller portions as we did not want to waste any food. The fruit salad was all fresh fruits and delicious, as was the Greek yogurt with granola. Who can resist the full English breakfast? The presentation of the food was also quite nice. Should definitely try the breakfast at the hotel. We did not do the tea time at the hotel but it looked very busy every day and the room where it takes place is bright and colorful. The only small complaint we have is we never figured out how to control the room temperature. It was either too cold or too hot but we did not approach hotel for help so can't fault them on that. Housekeeping does a very good job in refreshing the rooms. The gym is open 24 hours. We were surprised that we needed a COVID test to return to the States the night before our flight home and we were in a panic mood, but the front desk quickly directed us to a pharmacy 3 min away and we got what we needed and crisis solved. All in all, we had a great stay and so happy we found this hotel. The details matter and we were just amazed at how well managed this hotel is. We travel quite a bit and this is by far one the best hotels we have ever stayed at. This will be our designated hotel in London moving forward.…
My friend and I stayed at The Ampersand to celebrate my 30th birthday and the whole experience was beyond expectation! The staff were lovely and were always willing to lend a helping hand in case I needed anything.
Great location and very comfy super king bed. Opted for the larger room which was a great call. Really close to South Ken tube and walking distance from so many great attractions. The hotel is good value for money. Have stayed here before in one of the smaller rooms and glad this time we had a delux room that was much larger. Bed was so comfortable.
The hotel is very well located, 1 minute to South Kensington tube station. The restaurant is good enough to stay after an intese day of activity in London. The service was really friendly and the hotel and restaurant are very family friendly. We were with an eleven years old girl, and they treated her pretty well. Very good place for families.
Had a really good stay in this hotel. The hotel stuff was really helpful and friendly. The room was specious, clean and fresh with a comfy bed. The location of the hotel was perfect with a walking distance of many beautiful places. Highly recommend!
Such a beautiful hotel, excellent location in South Kensington. The rooms were lovely, and the bed was SO comfortable. The staff was helpful and responsive. We didn't eat at the hotel, but ordered many lattes. The hotel also left a nice little tray of sweets for my husbands birthday, which was very appreciated.