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The Ampersand Hotel

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#51 of 1,072 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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The Ampersand Hotel
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2,644 Reviews from our TripAdvisor Community

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Showing 2,417: English reviews
Wakefield, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

Great hotel Great location Great staff. I would recommend this hotel to anybody, The decor is great and the furnishings above average. It is right in the middle of a busy Kensington scene with plenty of cafes and bars

Review collected in partnership with this hotel

Helpful?
Thank Martin G
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

5 Star all the way. Excellent service from all staff. Food in the downstairs restaurant was the best we had eaten in London. The location is great for the Tube and the Albert and Victoria Museum. We have been to London twice now and each we have stayed at The Ampersand.

Helpful?
Thank Karen M
Fairfield, Connecticut
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We spent 5 nights at the hotel. First -- the location is excellent, 2 min walk to the tube and close to museums and shopping. The place is beautiful, clean, lux all around. Staff is very friendly and knowledgeable. The Apero restaurant turned out to be superb.

Review collected in partnership with this hotel

Helpful?
Thank 1adriana2016
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Had a great stay here! The staff for the most part were friendly. The room was tight in space but that seems to be a London thing. They did not really have any draws to unpack your closes as they were all used for the safe, fridge and hair dryer and such. The bed was extremely comfortable and had great... More 

Review collected in partnership with this hotel

Helpful?
Thank Boleti B
Roberto P, General Manager at The Ampersand Hotel, responded to this review

Thank you for taking the time to review your recent stay with us. I am delighted you had such an enjoyable experience and you found the bed to be so comfortable. I have shared all of your wonderful feedback with the team and we all look forward to welcoming you back when you return to London. Kind regards, Roberto More 

Calabasas, California
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We really liked this hotel. The people, room and service were all great. It's located in a very nice part of town, within walking distance to at least three popular shopping destinations as well as great restaurants and the Victoria and Albert museum.

Review collected in partnership with this hotel

Helpful?
Thank Martin Y
Victoria Capital Regional District, Canada
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Starting with location and ending with comfort, this was the perfect place to stay for our 3-night trip to London. Steps from the South Kensington tube station, in a relatively quiet neighbourhood, we found the hotel to be excellently located for travel from Heathrow or Gatwick, and for trips into the City during the day. The room was much larger... More 

Review collected in partnership with this hotel

Helpful?
Thank MissWenna
None of your business
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Upsides: Great location, spotlessly clean hotel with well appointed but quite compact rooms. Standard of finish in rooms was excellent, service was polite and efficient. People not prepared for the usual London price shock may find it compares less well with other large cities but when compared with other hotels in the capital this is a gem. Downsides:Room was a... More 

Review collected in partnership with this hotel

Helpful?
Thank Paul W
Roberto P, General Manager at The Ampersand Hotel, responded to this review

Thank you for your lovely review. I am delighted you had an enjoyable stay with us and I have shared all of your comments with the team. I have also noted your room preference for any future stays you may have to ensure we do not allocate you on the 5th floor. I look forward to welcoming you back to... More 

Chicago
1 review
1 of 5 stars Reviewed 5 days ago NEW

Smoke detector/carbon monoxide detector battery on low and beeped all night. No fix plan from front desk and no option to move. No refund or make good offered. Stayed here many times but won't do so again.

Review collected in partnership with this hotel

Helpful?
Thank sanjayp63
Roberto P, General Manager at The Ampersand Hotel, responded to this review

Thank you for taking the time to review your recent stay with us. I am sorry your stay was not as enjoyable as previous stays with us. I have spoken with the team with regards to this issue and I understand you refused the offer to change rooms when the night team were unable to prevent the detector from beeping.... More 

Atlanta, Georgia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel does a remarkable job in providing a safe, clean, convenient, and exemplary stay while in London. Will be returning. My wife and I absolutely loved our stay. We upgraded from the smallest room to next level up and it was well worth it.

Review collected in partnership with this hotel

Helpful?
Thank Yoflyzone
Roberto P, General Manager at The Ampersand Hotel, responded to this review

Thank you for your wonderful review. I am delighted your stay was such an enjoyable experience and I look forward to welcoming you back. Kind regards, Roberto More 

Chicago, Illinois
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We simply loved this place - funky, fashionable and comfortable venue that was luxurious without being imposing. Staff all friendly, approachable and efficient. Rooms were fabulous - bathrooms a little squeezy but shower was great. Complimentary mini bar was a treat. Fabulous location for local restaurants, South Kensington tube and Glouster Road restaurants/pubs and the museums are a 2 min... More 

Review collected in partnership with this hotel

Helpful?
Thank Suzanne33335805
Roberto P, General Manager at The Ampersand Hotel, responded to this review

Thank you for taking the time to review your recent stay at The Ampersand. I have shared all of your lovely comments with the team and we all look forward to welcoming you back the next time you are in London. Kind regards, Roberto More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Drawing Rooms
The Drawing Rooms
Cuisines: British, French
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
With some of the most stylish hotel rooms in Kensington, The Ampersand is a privately-owned luxury London hotel that combines contemporary excellence in design, service, food and technology in an 1888 building at the capital's heart. We have been inspired by those great Victorian values of discovery and wonder - and given them a modern, whimsical twist. The result: a cosmopolitan, 111-room luxury boutique hotel, bar, restaurant and drawing rooms, delivering 21st-century warmth, humour and total comfort.The Ampersand Hotel is situated just a minute's walk from South Kensington tube station, and is well connected to Heathrow airport. ... more   less 

Additional Information about The Ampersand Hotel

Address: 10 Harrington Road, London SW7 3ER, England
Location: United Kingdom > England > London > South Kensington
Price Range: $225 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ampersand Hotel 5*
Number of rooms: 111
Reservation Options:
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Also Known As:
The Ampersand Hotel London, England
Hotel Style:
#23 Business Hotel in London
#31 Family Hotel in London
#43 Romantic Hotel in London
#50 Luxury Hotel in London
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