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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Hand sanitizer available to guests & staff
- Contactless check-in
- Contactless check-out
- Elevator capacity limits enforced
Updated 03/16/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 03/16/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#71 of 1,207 in London
Location
4.9
Cleanliness
4.8
Service
4.7
Value
4.4
Travelers' Choice
With some of the most stylish hotel rooms in Kensington, The Ampersand is a privately-owned luxury London hotel that combines contemporary excellence in design, service, food and technology in an 1888 building at the capital's heart. We have been inspired by those great Victorian values of discovery and wonder - and given them a modern, whimsical twist. The result: a cosmopolitan, 111-room luxury boutique hotel, bar, restaurant and drawing rooms, delivering 21st-century warmth, humour and total comfort.The Ampersand Hotel is situated just a minute's walk from South Kensington tube station, and is well connected to Heathrow airport.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Meeting rooms
24-hour security
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Charming
Languages Spoken
English, Danish, German, Hindi and 4 more
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
171Restaurantswithin 0.3 miles
32Attractionswithin 0.3 miles
Contact
10 Harrington Road, London SW7 3ER England
Getting there
Gloucester RoadUnderground7 min
Earl's CourtUnderground16 min
Rental CarsSee rental cars from $25/day
4603Reviews50Q+A100Room tips
Reviews
Traveler rating
- 3,522
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- 155
- 50
- 32
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Most Recent
We had the most wonderful time at the Ampersand. We stayed for 3 nights and then returned for a further 4 nights on our return to London. The first room was a little tight, however the bed was most comfortable, whilst the second room was far more comfortable, the bathroom was tiny & the bed was extremely soft & uncomfortable. The complementary daily treats in the room is a very thoughtful gesture. The staff were amazing and most welcoming & accommodating. The hotel has a lovely vibrancy and is always busy with people coming and going for high teas etc. We enjoyed our stay & will hopefully be back before the end of the year.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
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Helpful
LOVED this intimate yet elegant hotel. We were welcomed with warm staff that supported our every need. It felt elegant and regal to stay here. Breakfast was excellent along with best coffee ever. We will definitely come back.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
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Helpful
Beautiful hotel in not only an extremely convenient location, across from South Kensington tub station and lots of great restaurants, but it's also in great proximity to Hyde Park and several museums. The staff are exceptional as well. Super friendly and always willing to help with anything you need..reservations, making copies, finding space for our work team, etc. I'll definitely be back. Only caveat, stay away from their smallest rooms. The upgraded rooms have a good amount of space but their small rooms are claustrophobic.
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Review collected in partnership with this hotel
Date of stay: May 2022Trip type: Traveled
Value
Rooms
Location
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1 Helpful vote
Helpful
We stayed to celebrate my girlfriend's birthday and I'm so glad we chose this hotel as it made the trip thoroughly special. The staff, the room, the general atmosphere were all delightful. I thoroughly recommend this hotel and I can't wait to stay there again.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
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Helpful
Response from Niels Frostrup, Other at The Ampersand Hotel
Responded 4 days ago
Dear Hannah, Thank you for choosing the Ampersand hotel for your special weekend in London. It's a pleasure to read how you enjoyed the hotel and we all look forward welcoming you back next time you visit South Kensington. Warm regards, Niels & the Ampersand Team
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This hotel exceeded our expectation in every aspect. I don't even know where to begin. It is located in the so called "French quarter" part of London with the French embassy just around the corner. We did not use the nearby tube station due to the pandemic but it is nonetheless convenient for those who are brave enough to continue to ride the subway. There are museums nearby: V & A, Natural history, Science and a small music museum housed inside of the Royal College of Music. Within 5 min of walk, you can find the following cuisines: French, Italian, Mediterranean, Vietnamese, Chinese, Japanese, Polish, Thai and of course, British pub food. There is also bubble tea, gelato (Snowflakes) and the list goes on and on. Now onto the hotel. It is absolutely gorgeous and spotless. The rooms are small but that is to be expected for London. The complimentary snack bar and beverages is a nice touch. We slept quite well because the comfortable bed. We had breakfast included in our room rate and it was fabulous. The menu had great variety and the portion was generous. In fact, we kept telling them to give us smaller portions as we did not want to waste any food. The fruit salad was all fresh fruits and delicious, as was the Greek yogurt with granola. Who can resist the full English breakfast? The presentation of the food was also quite nice. Should definitely try the breakfast at the hotel. We did not do the tea time at the hotel but it looked very busy every day and the room where it takes place is bright and colorful. The only small complaint we have is we never figured out how to control the room temperature. It was either too cold or too hot but we did not approach hotel for help so can't fault them on that. Housekeeping does a very good job in refreshing the rooms. The gym is open 24 hours. We were surprised that we needed a COVID test to return to the States the night before our flight home and we were in a panic mood, but the front desk quickly directed us to a pharmacy 3 min away and we got what we needed and crisis solved. All in all, we had a great stay and so happy we found this hotel. The details matter and we were just amazed at how well managed this hotel is. We travel quite a bit and this is by far one the best hotels we have ever stayed at. This will be our designated hotel in London moving forward.…
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Date of stay: April 2022
Location
Cleanliness
Service
Helpful
Response from Niels Frostrup, Other at The Ampersand Hotel
Responded 4 days ago
Thank you very much for the kind and extensive review of your trip to London. It's a pleasure to read that you has such a great time and got to explore the best of South Kensington while with us. I have shared your feedback with the team along with our thanks for making your stay a memorable one. We look forward welcoming you back next time you visit South Kensington. Warm regards, Niels & the Ampersand Team
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My friend and I stayed at The Ampersand to celebrate my 30th birthday and the whole experience was beyond expectation! The staff were lovely and were always willing to lend a helping hand in case I needed anything.
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Niels Frostrup, Other at The Ampersand Hotel
Responded 1 week ago
Dear Jessica, Thank you for choosing the Ampersand hotel for your celebration stay in London. It's a pleasure to read that you had such an enjoyable time. We hope to have the pleasure of welcoming you back on another occasion. Warm regards, Niels & the Ampersand Team
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Great location and very comfy super king bed. Opted for the larger room which was a great call. Really close to South Ken tube and walking distance from so many great attractions. The hotel is good value for money. Have stayed here before in one of the smaller rooms and glad this time we had a delux room that was much larger. Bed was so comfortable.
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Date of stay: April 2022Trip type: Traveled
Room Tip: Go for the larger room. The smaller ones are small.
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Helpful
Response from Niels Frostrup, Other at The Ampersand Hotel
Responded 1 week ago
Thank you very much for the great review of your stay with us. We are delighted to hear that you enjoyed the hotel and also got to explore the best of South Kensington while with us. Hopefully we have the pleasure of welcoming you back next time you visit London. Warm regards, Niels & the Ampersand Team
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The hotel is very well located, 1 minute to South Kensington tube station. The restaurant is good enough to stay after an intese day of activity in London. The service was really friendly and the hotel and restaurant are very family friendly. We were with an eleven years old girl, and they treated her pretty well. Very good place for families.
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Niels Frostrup, Other at The Ampersand Hotel
Responded 1 week ago
Dear Miguel, Thank you for taking time out to review your families stay with us. We're delighted that you enjoyed the hotel and the South Kensington area while with us. We hope to have the pleasure of welcoming you back next time you visit South Kensington. Warm regards, Niels & the Ampersand Team
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Had a really good stay in this hotel. The hotel stuff was really helpful and friendly. The room was specious, clean and fresh with a comfy bed. The location of the hotel was perfect with a walking distance of many beautiful places. Highly recommend!
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Date of stay: April 2022
Location
Service
Sleep Quality
Helpful
Response from Niels Frostrup, Other at The Ampersand Hotel
Responded 1 week ago
Thank you for the kind review and recommendation. It's a pleasure to read that you had a great stay and found the hotel well located. I have shared your comments with the team along with our thanks for looking after you so well. We hope to have the pleasure of welcoming you back on another occasion. Warm regards, Niels & the Ampersand Team
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Such a beautiful hotel, excellent location in South Kensington. The rooms were lovely, and the bed was SO comfortable. The staff was helpful and responsive. We didn't eat at the hotel, but ordered many lattes. The hotel also left a nice little tray of sweets for my husbands birthday, which was very appreciated.
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Niels Frostrup, Other at The Ampersand Hotel
Responded 2 weeks ago
Dear Johnna, Thank you for taking time out to review your stay with us at the Ampersand hotel. It's a pleasure to read that you had a great time and enjoyed our comfortable beds as well. Next time I hope you have time to dine with us as well in the Apero restaurant. We look forward welcoming you back next time you visit South Kensington. Warm regards, Niels & the Ampersand Team
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PRICE RANGE
$308 - $414 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonSouth Kensington
NUMBER OF ROOMS
111
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Claim Your Listing Frequently Asked Questions about The Ampersand Hotel
Which popular attractions are close to The Ampersand Hotel?
Nearby attractions include V&A - Victoria and Albert Museum (0.2 miles), Natural History Museum (0.1 miles), and South Kensington (0.1 miles).
What are some of the property amenities at The Ampersand Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Ampersand Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ampersand Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ampersand Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to The Ampersand Hotel?
Conveniently located restaurants include CERU, Khan's of Kensington, and Town House.
Are there opportunities to exercise at The Ampersand Hotel?
Yes, guests have access to a fitness center during their stay.
Does The Ampersand Hotel have airport transportation?
Yes, The Ampersand Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ampersand Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ampersand Hotel offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at The Ampersand Hotel?
The staff speaks multiple languages, including English, German, Italian, Hindi, Thai, Polish, and Danish.