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About
#78 of 1,209 hotels in London
Location
4.9
Cleanliness
4.8
Service
4.7
Value
4.5
Travelers' Choice
With some of the most stylish hotel rooms in Kensington, The Ampersand is a privately-owned luxury London hotel that combines contemporary excellence in design, service, food and technology in an 1888 building at the capital's heart. We have been inspired by those great Victorian values of discovery and wonder - and given them a modern, whimsical twist. The result: a cosmopolitan, 111-room luxury boutique hotel, bar, restaurant and drawing rooms, delivering 21st-century warmth, humour and total comfort.The Ampersand Hotel is situated just a minute's walk from South Kensington tube station, and is well connected to Heathrow airport.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Meeting rooms
24-hour security
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Charming
Languages Spoken
English, Danish, German, Hindi and 4 more
Hotel links
Location
100Great for walkers
Grade: 100 out of 100
150Restaurantswithin 0.3 miles
31Attractionswithin 0.3 miles
Contact
10 Harrington Road, London SW7 3ER England
Getting there
Gloucester RoadUnderground7 min
Earl's CourtUnderground16 min
Rental CarsSee rental cars from $25/day
4763Reviews52Q+A100Room tips
Reviews
Traveler rating
- 3,651
- 863
- 161
- 55
- 34
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Most Recent
The hotel is in a great neighbourhood. the staff were friendly and informative. The tea room and bar were nice, the neighbourhood is really residential with all local essentials. 2 minutes to the tube and easy walking to all of west london.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
I was working for a client at this hotel on a Saturday afternoon and had quite a lot of equipment to bring into the hotel, with the parking not being that close to the hotel I quickly parked on the single yellow line in the Road near the hotel. I was panicking about getting a ticket. I was soon feeling much more relaxed when a guy from the hotel said he would help me he also got another guy to help bring my stuff quickly in to the hotel which allowed me to Wizz of and find parking. When leaving had to do it all again and I was very relieved to have the help once more his name was Mahammed I don’t often write reviews but just felt he needed to know just how much he helped me And he is doing a fantastic job you are very lucky to have such a lovely guy working front of house 👍🏼
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This was our third stay at the Ampersand Hotel in Kensington based on the friendliness and attentiveness of the staff, the quality of the rooms (quiet and in a fantastic Kensington neighborhood), very close to museums, shops and South Kensington tube station. It also houses a fantastic restaurant in its basement, where we chose to eat all our breakfasts and one dinner. The staff were extremely helpful in assisting in acquiring a very clean and on-time taxi upon departure for Heathrow (affiliated service), during a day of a Tube strike and closure when taxis were difficult to acquire. Rooms are spacious for London, have a comfortable bed, clean linens, and clean bathrooms (full tubs or large shower) with L'Occitane products. This is a quality, clean and well-staffed hotel (all excellently trained in customer service). We were greeted with smiles and friendliness every day and often assisted with door service upon entry or departure of the hotel. We had a third story room overlooking a busy street and didn't hear any traffic noise.…
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed 4 nights. The staff is very friendly and helpful. We got a room facing the main street, and asked for a quieter room which we were given without any problems or added fees. The beds are wonderful, the rooms are spacious (deluxe), they make the bed at night if you wish. The minibar is included (non-alcoholic) and restocked every day. It is very close to South Kensington station, and lots of cosy cafes and restaurants just around the corner. The V/A-museum and Natural History museum is about 5-10 min walk away. The area felt very safe, also at night. Highly recommend, would stay there again.
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Date of stay: March 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Me and my daughter stayed at the Ampersand Hotel in Kensington in November for 3 nights. First of all, what a PERFECT location! Just a few steps away from Kensington station, surrounded by loads of bakeries, and restaurants but most of all, we felt safe at all times! All the major attractions were easy to get to, so this hotel is very centrally located! There is also a taxi stand directly outside the hotel steps which is also really convenient! This boutique hotel is probably one of my favourite hotels I've visited, and I've been to MANY hotels! The doorman, and front desk staff was ALWAYS amazing, helpful, friendly and welcoming. We always felt like we were coming home which was so nice, especially considering it was the first time me and my daughter were travelling alone - we always felt taken care of, and safe. The hotel was super clean, and our room was small, but fantastic! I loved the little details they add - like each of the toiletries labelled, the little snacks that they include in your room every day... they gave my daughter a little dessert plate when we checked in to acknowledge her 16th birthday which was so sweet and thoughtful. There is a restaurant in the hotel as well - we had breakfast there one day, and it was great! We also did the science high tea which was phenomenal - so fun, and creatively done! I would 100% look forward to staying here again the next time we visit London (hopefully)!!…
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We discovered the hotel in the internet. The location is excellent, the service mindset is really great. You can feel that this hotel is not part of a big group, it is a boutique place. The rooms are clean, well maintained, two services per day. Hardly anything to improve.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Would come back for sure. The room was big enough. Bathrooms excellent, Staff were courteous. Very convenient to public transit service which connects everywhere. Convenient to museums And by tube to theater and dining.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I am thrilled that I chose The Ampersand and its South Kensington location. The hotel itself lives up to its “small luxury” title with every detail. My room was clean, the bed was luxuriously comfy, and the location could not be better. Easy access to cafes, restaurants, and the tube. I felt safe and well-cared for!
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
this hotel is absolutely perfect in everyway!!! the location is incredible, 100 yards from the tube and right in the heart of London. the staff, food, bar and service all 5* plus. I couldn't recommend more highly.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Felt like it used to be 5 star once upon a time and now hanging on a little unsuccessfully to the accolades. Rooms were nice enough and the location is great. However service fell way short which tarnished the experience.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$282 - $448 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonSouth Kensington
NUMBER OF ROOMS
111
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Claim Your ListingTHE AMPERSAND HOTEL - Updated 2023 Prices & Reviews (London, England)
Frequently Asked Questions about The Ampersand Hotel
Which popular attractions are close to The Ampersand Hotel?
Nearby attractions include V&A - Victoria and Albert Museum (0.2 miles), Natural History Museum (0.1 miles), and South Kensington (0.1 miles).
What are some of the property amenities at The Ampersand Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Ampersand Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ampersand Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ampersand Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to The Ampersand Hotel?
Conveniently located restaurants include Khan's of Kensington, CERU, and Bella Italia South Kensington.
Are there opportunities to exercise at The Ampersand Hotel?
Yes, guests have access to a fitness center during their stay.
Does The Ampersand Hotel have airport transportation?
Yes, The Ampersand Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ampersand Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ampersand Hotel offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at The Ampersand Hotel?
The staff speaks multiple languages, including English, German, Italian, Hindi, Thai, Polish, and Danish.