Bulgari Hotel London
171 Knightsbridge, London SW7 1DW England
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Room & Suite (46)
Dining (45)
About
#113 of 1,209 hotels in London
Location
4.8
Cleanliness
4.9
Service
4.7
Value
4.2
Located in the heart of Knightsbridge, Bulgari Hotel London, pays tribute to Bulgari's silversmith origins with an understated and elegant design concept with silver forming the underlying theme of the 85 rooms, suites and refined public interiors. Regarded by many as the crowning achievement of the hotel, the Bulgari Spa has curated a selection of the most advanced beauty, grooming and health-enhancing treatments available today and is complemented by a shimmering 25m swimming pool. Bulgari Hotel London has commenced an exciting redesign of its bar and restaurant, with a new concept to be announced shortly.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Center with Internet Access
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Full body massage
Concierge
Non-smoking hotel
Butler service
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Trendy
Location
100Great for walkers
Grade: 100 out of 100
142Restaurantswithin 0.3 miles
37Attractionswithin 0.3 miles
Contact
171 Knightsbridge, London SW7 1DW England
Getting there
KnightsbridgeUnderground2 min
Hyde Park CornerUnderground10 min
Rental CarsSee rental cars from $25/day
550Reviews8Q+A45Room tips
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Customer service was just incredible. Room service was spot on the vegan burger was the best I have had so far. The location is perfect. The rooms are just A1. I really enjoyed it . The rooms are super spacious and extremely clean.
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kostas Sfaltos, General Manager at Bulgari Hotel London
Responded Feb 8, 2023
Dear Olga B Thank you for your review following your stay at Bulgari Hotel London. It was our great pleasure to welcome you. Our colleagues take great pride in providing exceptional service and I will be pleased to share your very kind feedback with everyone here, in particular Adriano Cavagnini, Executive Chef and his team who will be delighted to hear your comments on their vegan burger. We do look forward to seeing you again soon. Yours sincerely Kostas Sfaltos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Modern, elegant Tea in Knightsbridge. Impeccable service and presentation from start to finish. Each dish was elegantly presented with wonderful flavors. The champagne course was great. Sandwich’s we’re full of flavor and the desserts decadent.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kostas Sfaltos, General Manager at Bulgari Hotel London
Responded Jan 10, 2023
Dear Ranger 25 Thank you for taking the time to write following your visit to The Bulgari Lounge for Afternoon Tea. We are thrilled that you enjoyed so many aspects of your experience and appreciate for your very kind comments. We very much look forward to welcoming you again in the future. Yours sincerely Kostas Sfaltos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is my third time at this property and it pains me to say it’s not the same as it was years ago. Starting off the driver was late to pick us up at the airport. For the prices the hotel charges this is not acceptable. I had to email and call the hotel to find out where the driver was. The hotel is beautiful, clean and everyone is very nice. I just found the service “ cold” it wasn’t personal. We spent part of our honeymoon at this hotel and the butler made it so special. My husband and I love the Bellinis they used to serve at the hotel and everyday at 4 the butler would send some to our room. Little things are what make a 5 star hotel special and I feel this stay was lacking the details.
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Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kostas Sfaltos, General Manager at Bulgari Hotel London
Responded Aug 22, 2022
Dear Maria0915 Thank you for choosing to return to the hotel, I appreciate your sharing your thoughts. Please accept my sincere apologies that we did not meet your expectations on this visit. I assure you that we remain focused on delivering high standards of personalised service to all our guests and I very much regret that we let you down on this occasion. With regard to the delay in your car transfer, this really is most unusual and I am so sorry for the inconvenience caused. I want you to know that we take this sort of feedback seriously and I do hope that we will have a chance to make amends and welcome you back in the future. Thank you once again for writing. Yours sincerely Kostas Sfaltos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Bulgari Hotel is located in an upscale section of London, in the same area as Harrod's. This was our first time staying at this property and we were not disappointed. The hotel was intimate in size with a minimalist vibe. All the staff at the hotel were friendly and helpful. We had a deluxe room that was well appointed with an extremely comfortable bed, luxurious towels, and Bulgari bath products. The only drawback of the hotel is that most rooms do not have a view. Our room looked at a building across the way. Outside of that, the hotel exceeded our exceptions. We did not eat in the hotel however we did order room service and the food was delivered quickly and was of good quality. I look forward to going back to this hotel sometime in the near future.
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Date of stay: February 2022
Rooms
Service
Sleep Quality
Room Tip: The hotel only has a few floors however I would ask for a room facing the park across the street.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kostas Sfaltos, General Manager at Bulgari Hotel London
Responded Aug 1, 2022
Dear MLZ405 Thank you for choosing Bulgari Hotel London for your recent stay in Knightsbridge. It is a pleasure to hear that you enjoyed your time with us and that your expectations were overall exceeded. As a smaller property, our 85 rooms offer some of the most spacious hotel accommodation in London. Thank you for your kind words regarding our fine location, luxurious amenities and friendly team. We very much look forward to welcoming you again in the future. Kind regards Kostas Sfaltos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family and I stayed for one week at the Bulgari London. From before the trip until we departed by car to LHR the entire team and staff were simply fantastic. Kostas Sfaltos the overall property manager and director and his entire team were amazing. Every attention to detail from our check in, to organizing activities, car service, and meal planning. Ian Steiger the head concierge and his team should be commended for their commitment to customer service. The cleaning service and room service fantastic. Our rooms so well proportioned and designed for our stay. The lounge and Sette staff treated us like family. I have been fortunate to travel all over the world and stayed an many fine properties. Bulgari was the best.
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Date of stay: April 2022Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
Room Tip: Bulgari 4 suite
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Kostas Sfaltos, General Manager at Bulgari Hotel London
Responded Apr 5, 2022
Dear Mehra Thank you for your wonderful review following your stay at Bulgari Hotel London. It was our great pleasure to welcome you and your family. We greatly value your thoughts and I am thrilled to hear how much you enjoyed your time with us. Thank you in particular for your praise of our team, we all take great pride in providing exceptional service and I will ensure your kind comments are shared with everyone here. Thank you for your support and we do hope that there will be an opportunity to welcome you again. Kind regards Kostas Sfaltos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed her for a special occasion for just one night. We were shown to the room, you need a key to get up in the lifts to the floor you are staying in. The corridors were of dark interiors - not to everyone's taste. But they were clean and tidy and recently a new carpet. We had room service to our room, there was a mini bar, and coffee making facilities. We were offered a coffee on arrival which we accepted but had to pay for this. Knowing this we would have not bothered. The room had a TV and a large bath, and shower. Shower gel, shampoo ect were provided. Dressing gowns, towels and robes. Hair dryer in room, with plug in wardrobe. Lights came on when the wardrobe doors opened. There was a temperature control in the room. Separate toilet to bath and shower which is nice. we had breakfast the next morning in the restaurant, which was included. We used the spa, which was nice although there is separate female and male sauna / steam room. So if you go with your partner not sure you can use these together? A large pool and padded seats. The vitality pool has missing mosaics in lots of places which is poor for a 5* hotel. Everyone seemed to be nice and helpful. We used the car parking service also. Which everyone seemed helpful and the room and overall hotel was clean and smelt lovely. The location of the hotel is great for hyde park and knighsbridge. If you wish to use the tube there is also a near by station.…
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Date of stay: March 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kostas Sfaltos, General Manager at Bulgari Hotel London
Responded Apr 5, 2022
Dear aegh91 Thank you for taking the time to write following your visit to Bulgari Hotel London. We were delighted to welcome you for your special occasion. We are pleased that you had an enjoyable stay and thank you for mentioning many of our guest room facilities and also our award winning Spa and swimming pool. With regard to our separate female / male steam and saunas, I am pleased to confirm that we also have a unisex steam room adjacent to our vitality pool. Please accept our apologies for the missing pieces of mosaics mentioned, the replacements for which we have now received. Thank you also for your kind comments regarding our helpful team. It would be our pleasure to see you again should you plan another London visit. Kind regards Kostas Sfaltos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is relatively small. Top 2 floors are private residences. This isn’t necessarily a downside (there are some beautiful boutique hotels) but it is an issue when you feel the hotel has a lower service and quality as a result. Perhaps it is running at a lower capacity due to the effects of COVID but I do feel, if this is the case, then it should be made clear before booking and the price should reflect this. No outdoor spaces for dining or drinks. Interior is dark and moody. Perfect if it’s reflected in the weather outside but can feel claustrophobic if it’s a sunny day and there’s no where to enjoy it. Restaurant was closed - disappointing they are charging 855 a night when their only restaurant is closed and no mention of this when discussing the reservation on the phone the night before. Had I been aware of this, I wouldn’t have booked this hotel. Bar was nice but compact. lounge area was full when we arrived with non guests, who were very very loud. The staff apologised when they left, but I felt more could have been done to ask them to quieten down or leave. The main dining area of the bar was in darkness and empty but given it was the only available space we were seated in that area on the edge. Obv due to this it lacked atmosphere and was far from ideal. I feel more should be done to reserve some tables for guests of the hotel. In the bar I was served a peach Bellini when I had asked for a passion fruit Bellini. The first time I put it down to miscommunication, but the second time we had a discussion about it and I clarified it was passion fruit I wanted, so when they gave me peach again with no explanation, I sent it back. A simple, we don’t have passion fruit in stock would have sufficed. When asking about whether Zumba (local sushi restaurant) would deliver to the hotel, reception said, very kindly, ‘I don’t know, they were delivering during lockdown. You’d need to give them a call’. I’d expect for 875 a night thr hotel to assist me with simple requests such as this. Downside of room. Beds not comfortable at all- had 2 queen beds in the room and both dipped in towards the middle. As one guest previously pointed out, there is an odd clicking noise in the rooms. They are so quite other than that, with no sound from outside at all, so it’s a shame the silence is broken by this intermittent but incessant click. No plug socket near a mirror so not idea when doing your hair. I used the reflection of the tv. No tea making facilities in the room. Has to be requested and they then bring up kettle, tea bags etc. Positives The pool was beautiful. It really does live up to the expectations. Huge pool, great vitality pool and comfortable lounge beds around the pool. Bear in mind timings for children are limited to 8-10am and 4-6pm. The location is fantastic. 5 minutes walk from both Harrods and Harvey Nichols and Hyde park is close by. The room is large and spacious for London. Beautiful bathroom. The bar is beautifully decorated and the snacks were Delicious. Well done to the chef. Valet parking was great in such a prime location. Mandarin orientalist and corinthia (Corinthia in comparison, is in a totally different league in terms of the hotel as a whole the rooms and impeccable service). were both fully booked and I had always wanted to stay here, to experience the legendary spa, but can’t see us returning unless changes were made. It positions itself as a high end establishment, but it simply doesn’t live up to the name. The general impression was very disappointing and would not recommend. (Note - quite a few of the reviews are from people coming her to experience the bar and not staying guests)…
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Date of stay: August 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Kostas Sfaltos, General Manager at Bulgari Hotel London
Responded Sep 1, 2021
Dear Jennie R Thank you for your review following your recent visit. I am sincerely sorry to learn that you did not have the experience you expected and I very much regret your disappointment. There were clearly many occasions where we did not meet our usual high standards and I want you to know that your comments have been taken most seriously. I am pleased to have the opportunity to be in touch directly and in the meantime, I extend my personal apologies that we let you down on this occasion. Kind regards Kostas Sfaltos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotels location is perfect. Right next to Hyde Park and Harrods. The rooms are very clean and modern and the service from the staff was incredible. We stayed a few years back before the pandemic and made my stay in London very memorable. It is very welcoming compared to the Mandarin Oriental hotel down the road where we constantly felt like we were judged and couldn't relax.
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Date of stay: September 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I booked a light massage and scrub for myself and massage for my fiancé. I made the booking in person with the spa manager and mentioned it would be the day before our wedding and that I’m in my first trimester of pregnancy. On arrival I disclosed twice that I was pregnant. I then used the facilities for an hour. I was taken up to my treatment and mentioned again that I was pregnant. The practitioner asked me to put on disposable underwear and lie face down on the bed. She came back a few minutes later to tell me they couldn’t do the treatment because I was pregnant. Extremely bad customer experience… they had multiple opportunities to tell me before letting it get that far and many ways to alter the treatment to reduce any risk they perceived.
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Date of stay: August 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kostas Sfaltos, General Manager at Bulgari Hotel London
Responded Aug 16, 2021
Dear anona532 I am sincerely sorry to hear of the situation that arose during your recent visit. Our Spa follows the widely held guidance that massage treatments should not be offered in the early stages of pregnancy and I very much regret that this was not established at an earlier opportunity. I am aware that the team did their best on the day to make amends, including offering you an alternative treatment. We do understand how disappointed you must have felt and I hope that you will accept our apologies that your experience was not as you had hoped on this occasion. Yours sincerely Kostas Sfaltos General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Amazing hotel & staff. If you have never stayed here it is a must. All the staff are so helpful, happy & professional. The food is excellent. The hotel room has every comfort for a wonderful stay & the service is outstanding. The beds are the comfiest ever & an amazing pillow menu to select from 😀
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Date of stay: August 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$899 - $1,721 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Bulgari Hotel & Residences
LOCATION
United KingdomEnglandLondonKnightsbridge
NUMBER OF ROOMS
85
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Claim Your ListingBULGARI HOTEL LONDON - Updated 2023 Prices & Reviews (England)
Frequently Asked Questions about Bulgari Hotel London
Which popular attractions are close to Bulgari Hotel London?
Nearby attractions include Old & New Photography (0.1 miles), Harrods (0.1 miles), and Knightsbridge (0.08 miles).
What are some of the property amenities at Bulgari Hotel London?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Bulgari Hotel London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Bulgari Hotel London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Bulgari Hotel London?
Conveniently located restaurants include Sumosan Twiga, Osteria Romana, and The Rosebery.
Are there opportunities to exercise at Bulgari Hotel London?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Bulgari Hotel London have airport transportation?
Yes, Bulgari Hotel London offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Bulgari Hotel London?
Yes, dry cleaning and laundry service are offered to guests.
Does Bulgari Hotel London offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Bulgari Hotel London?
Many travelers enjoy visiting Churchill War Rooms (1.4 miles), Tower of London (3.8 miles), and Houses of Parliament (1.6 miles).