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Jesmond Dene Hotel

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31 Argyle Street Kings Cross St Pancras, London WC1H 8EP England
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (373)
360
Panoramas (34)
Room & Suite (331)
Travel safe during COVID-19
A note from Jesmond Dene Hotel
Updated 07/11/20

About

#436 of 1,154 hotels in London
Location
Cleanliness
Service
Value
Kings Cross St Pancras is now the place to be with Granary Square and the Coal Drop Yard now open and in full swing. Grab a drink from many of the trendy bars and restaurants in the area while being moments away from all tourist attractions. The best located station in Central London with trains and buses that go literally everywhere. Jump off the Eurostar train and trip up onto our door step. Museums and local attractions just a walk away. Every major airport is reachable in around 60 mins direct via the mainline station. Jesmond Dene Hotel offer all rooms with private bathrooms and now a range of suites. Apartments are available that come with small kitchenettes and provide and larger spaces to make your business trip or holiday that bit more convenient and memorable. Comfort cooling available in most rooms and all suites serviced by a lift. Continental Breakfast available to all guests served from 07:30-09:00.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Wifi
Taxi service
24-hour security
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Umbrella
Express check-in / check-out
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Room features
Housekeeping
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish, Italian, Romanian

Location

Full view
100Great for walkers
Grade: 100 out of 100
197Restaurantswithin 0.3 miles
49Attractionswithin 0.3 miles
1,918Reviews41Q+A100Room tips
Traveler rating
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  • 200
  • 47
  • 37
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Popular mentions
BenDRL wrote a review Aug 2020
Oakland, CA48 contributions35 helpful votes
We had long planned a vacation to Europe and booked this seemingly good hotel. When the Covid pandemic struck, London and other area hotels were still open for limited types of guests like emergency workers, but hotels could NOT allow vacationers to stay per the UK government DURING THE DATES we were to visit. The US Department of State also confirmed this is the case. I respectfully asked for our money back, and they sort of offered a stay at a future date during 2020. Well, we don't often go to Europe (we live in the USA), and we certainly don't plan to go during the pandemic. When we pushed for more details about the offer for the future stay, they never can give any details. They blew off our requests for a refund even though they legally cannot provide a room per the UK government during the dates we were booked for. They thought they could get away with it since they thought we're so far away in the USA. Surprise! I contacted our credit card company and filed a dispute. During the dispute process, the ACTUALLY FORGED an email that looked like it came from me to make it sound I was wrong. I was shocked by what such horrible liars there were. I've stayed in many hotels, and I can tolerate many thing that go wrong. But I've never had an instance where a hotel actually committed fraud. Horrible! Needless to say, the credit card company decided in our favor and refunded the money. Do not book this hotel! They are NOT trustworthy.
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Date of stay: April 2020
Location
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3 Helpful votes
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kipperlips wrote a review Jun 2020
Eydon, United Kingdom45 contributions42 helpful votes
I had a room booked here for the month of May during the Coronavirus outbreak where non essential travel was banned by the government. However, this hotel refused point blank to give me a refund on my booking as they insisted they were still open regardless of what was happening around the rest of the UK. I sent numerous emails (the majority of which were ignored) explaining that I was unable to travel and there was no way I was going to risk travelling 80 miles to London for a NON ESSENTIAL trip and risking being stopped/fined by the police just because this hotel claimed to be open for business as usual. They only began to reply to my emails when I contacted Booking.com who got involved and informed me I was entitled to a refund due to the travel bans in place within the country. One email I received from the hotel even claimed, and this is their exact words, "the pandemic was over" (which did make me wonder what this hotel knew that the government and other scientific advisors didn't) and that I would not be getting a refund as it was me that was refusing to honour my stay. Overall, this hotel tried everything in their power to keep my money but thankfully I got my money back in full from Booking.com. I never stayed at this hotel and never will do but I'm giving this rating based on their handling of this, the fact they blamed me for not willing to travel during a government lockdown and that they were hoping I would just give up so they could just keep my money.
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Date of stay: May 2020Trip type: Traveled with family
3 Helpful votes
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Karen S wrote a review Apr 2020
Palma de Mallorca, Spain33 contributions37 helpful votes
I arrived very late, for an early flight the following day. The night receptionist could not have been more helpful and welcoming. The room was impeccably clean, modern and comfortable. The bed and bedding were superb. Clean, comfortable - and although my stay was short one, I will certainly retun. Excellent value.
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Date of stay: April 2020
1 Helpful vote
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mangomills wrote a review Mar 2020
Deerfield Beach, FL32 contributions43 helpful votes
My family of five was terribly excited to travel to England for the first time to celebrate my twins 16th and my oldest son's 18th birthdays. The virus changed all that. Though we were never wavering in our decision to continue with our trip, the US government banned all travel to the UK five days prior to our departure. Our airline was not even offering to reschedule. We had written to the Jesmond Dene prior to the ban and were told there would be no refunds, no matter what. They knew we wanted to come but were physically kept from doing so. They have been polite and very quick to communicate for months regarding our trip and very accommodating in writing as we are vegan and need to be sure of certain dietary availability when traveling. I can't fault them for any of that - as I said, we were looking forward to our stay. However, they must need our money more than we do. No refunds, no matter what. Please don't expect any exception to that policy, even with a pandemic. You've been warned.
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Date of stay: March 2020
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Connie G wrote a review Mar 2020
Englewood, Ohio14 contributions3 helpful votes
If you need to get on the subway to Heathrow or the National train going north this is the perfect place for you. My friend needed to go one way and I the other in the morning and this hotel is a hop, skip and a jump away from both stations. It was very clean with a modern bathroom. The room and bathroom were small but that was okay for the length of our stay. I’d absolutely stay there again. Staff was courteous and helpful.
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Date of stay: January 2020Trip type: Traveled with friends
1 Helpful vote
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PRICE RANGE
$120 - $210 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jesmond dene hotel
LOCATION
United KingdomEnglandLondonRegent's Park / Kings Cross / Bloomsbury / Euston / Kings Cross /St Pancras
NUMBER OF ROOMS
20
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Frequently Asked Questions about Jesmond Dene Hotel
Which popular attractions are close to Jesmond Dene Hotel?
Nearby attractions include British Library (0.2 miles), St. Pancras International Station (0.2 miles), and The Foundling Museum (0.3 miles).
What are some of the property amenities at Jesmond Dene Hotel?
Some of the more popular amenities offered include free wifi, baggage storage, and express check-in and check-out.
What are some restaurants close to Jesmond Dene Hotel?
Conveniently located restaurants include Pizza Union King's Cross, Albertini Restaurant, and Aux Pains de Papy.
Which languages are spoken by the staff at Jesmond Dene Hotel?
The staff speaks multiple languages, including English, Spanish, Italian, and Romanian.
Are there any historical sites close to Jesmond Dene Hotel?
Many travelers enjoy visiting Churchill War Rooms (1.9 miles), Tower of London (2.5 miles), and Houses of Parliament (2.0 miles).