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Brompton Hotel London

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Brompton Hotel London
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240 Reviews from our TripAdvisor Community

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Showing 188: English reviews
1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

Had to wait 2 hours to get into room or constantly told we had to pay and claim back from sponsor (£189) rudest staff ever stuck in small main corridor outside people's rooms with young child for 2 hours till 9 at night after traveling long distance and she had a long day in hospital the next day...was almost in... More 

Helpful?
Thank Robert H
Essex, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

hotel was in a good location near south kensington tube station but whenever you go in the door the hotel is dirty and out dated.when i got to my room and opened the door the smell of air freshner sprayed would take your breath away .The bathrooms floor was tiled and was all cracked and you would want shoes on... More 

Helpful?
Thank j0ebrady

Travelers are raving about these London hotels

1 review
1 of 5 stars Reviewed August 3, 2016

I forgot an item in my room when checking out. Called the hotel to report the missing item and all I got was "I can't help you ma'am, call back another time". I showed up in person to collect the item and was told to go back (I live outside London btw) and return some other time because he's busy... More 

Helpful?
Thank Amina A
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 12, 2016 via mobile

By looking the website it looks quite nice, but it not the same when you get there. First of all the reception, it is on the first floor and attended by foreigners which not all the time can understand you. Room and corridors are very narrows, almost oppressive. The room 5XX are at highest floor, practically 5 narrows stairs and... More 

Helpful?
Thank Francesco A
Lewes, United Kingdom
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 27, 2016 via mobile

Overnight last minute booking. Good location stones throw from South Kensington tube station. Rooms small but adequate bed hard but rooms clean. Staff friendly. Breakfast option is boiled egg and toast but is delivered to room. Would stay again for a cheap stay in central London

Helpful?
Thank GMH2012
England
Level Contributor
92 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
2 of 5 stars Reviewed May 27, 2016

Oh dear, what a place! Why so bad? If I do pro's & con's to help you decide? Pro's. * Very central to where we were visiting...Royal Albert Hall. Also near a few museums. * Two minute walk from South Kensington tube station. * We slept well, with no noise from other rooms. Con's * Maybe the worst mis-match hotel... More 

Helpful?
2 Thank Ranger297
Abingdon, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 26, 2016

No lift, had to climb 4flights of stairs with no help with luggage. Bed linen did not fit bed. Shower room inadequate, no cold water, tiles cracked with mould, no plug for sink and dripping tap. Breakfast boiled egg, cold toast, orange juice and coffee delivered to room but only one chair for two people to sit to eat. Extractor... More 

Helpful?
1 Thank luktutts
Rochester, New York
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 15, 2016 via mobile

Good location but everything else about this hotel is awful. We were greeted by a very rude man on reception. Our room was terrible, tea stains on the walls and cracked paint and plaster on another. Very dusty. No hot water so we couldn't shower or wash. I'd rather have slept in a doorway.

Helpful?
1 Thank Charking1905
Oxford, England, United Kingdom
2 reviews
1 of 5 stars Reviewed May 10, 2016

i booked with this hotel through booking.com and the next day was told unless i sent them confidential personal information via email they would not honor my booking but still took my money- IT IS A SCAM DO NOT USE IT!!!

Helpful?
Thank Charlotte S
London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed April 25, 2016

Terribly, rude and ignorant reception staff taking double payment from our credit card despite being prepaid by our sponsor. The hotel would not let us check in without someone emailing a photocopy of a credit card in a non PCI compliant manner. No mention that any of this was need when it was booked.

Helpful?
Thank Toby W
Questions? Get answers from hotel staff and past guests. Ask a question

34 photos of this hotel

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )

Additional Information about Brompton Hotel London

Address: 30 Old Brompton Road | South Kensington, London SW7 3DL, England
Location: United Kingdom > England > London > South Kensington
Price Range: $127 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Brompton Hotel London 3*
Number of rooms: 25
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Also Known As:
London Brompton Hotel
Brompton Hotel London England
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