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St. Ermin's Hotel - Autograph Collection

#74 of 1,058 Hotels in London
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2 Caxton Street | Westminster, London SW1H 0QW, England
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4,361 Reviews from our TripAdvisor Community

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Seattle, Washington
Level Contributor
43 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed here for 3 night for vacation. The hotel staff was very friendly and accommodating. We ate breakfast in the restaurant every morning and loved it as well as had drinks in the bar one evening. Our room was comfortable and quiet.

Helpful?
Thank heatherita711
Monza, Italy
Level Contributor
151 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is really wonderful, conveniently located a few meters away from Wenstminster Abbey and the Houses of Parliament, it offers spatious rooms, luxury interiors, and very good service. Breakfast is served in a small location compared to the rest of the common spaces, and it is equipped with several possibiliets (either for sweet or salty choise), a lot of... More 

Helpful?
Thank Antonella2007
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi Antonella, I am delighted to read that you really loved your room, finding it had all the amenities you needed to make your stay comfortable. It's great that you were able to have breakfast with us and that you thought our wide selection of items was just what you were looking for. It was a pleasure to welcome you... More 

Birmingham
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed there for one night over the weekend, we arrived quite early for checking in, around 1:30pm, check-in isn't until 3pm but they had our room waiting for us already which was just great. The room was very clean and comfortable, the bathroom was quite bijou but manageable. The bed was to die for, soooooooo comfortable. In all I... More 

Helpful?
Thank Hevs75
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi There, It was a pleasure to welcome you at the weekend. We receive many lovely comments about how amazingly comfortable our beds are and I am so pleased that you had such a good nights sleep. Thank you for commenting on how friendly and warm my team are, I will ensure they see your review as it will make... More 

Cornwall, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

St Ermins is lovely and central. We walked to Westminster abbey in less than 5 minutes. Walk the other way and your at Buckingham palace in minutes. The hotel itself is quite plush. The rooms are well equipped and comfortable - we had a junior suite which had a large bed and to in one room and a smaller room... More 

Helpful?
Thank R C
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi There, Wow what a lovely review, thank you! I am over the moon that you really loved our location finding it easy to get to all the attractions that you wished to see. It's great that you were able to have one of our junior suites as they are more spacious and luxurious. Glad you loved having TV's in... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Recently refurbished an elegant classy hotel in a prime location just off Victoria street. Great service as you would expect for the price per night. But -the pillows were all hard, unexpected as I am used to having a choice of pillows and the room was cold despite having the aircon (horrible way to heat a room in my opinion)... More 

Helpful?
Thank Liz A
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi Liz, Thank you for taking the time to write your review following your recent stay with us. I am pleased that you liked the way we have refurbished the hotel and that your room overall was comfortable. I note your comments about your pillow being hard and yes you are quite right in that we will provide different pillows... More 

Ledbury
Level Contributor
110 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Only one night here was not enough, could have moved in for a week or so. The attention to detail, slight quirkyness of decor ( our coffee table in the foyer where we had coffee had a glass inlay with incredible compass sets ), to the outstanding service, perfect location and plenty of taxis, wonderful breakfast - all in all,... More 

Helpful?
1 Thank Diana H
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi Diana, I was delighted to read that you were sad to leave St. Ermin's and it would be lovely if you could stay longer next time round. It's great to read that you found our furnishings a l title different to the usual ones you find in a hotel of our standard. We wanted to incorporate some history in... More 

Broomfield, Colorado
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great hotel, beautiful lobby, courtyard... and the bee sanctuary! Small rooms, but clean - except for the silverfish in the bathroom, that was pretty gross. They came up out of nowhere in the middle of the night (the vents?) and swarmed my wet towel. Tea was excellent - best gluten free bread and cakes ever. I was actually doubting the... More 

Helpful?
Thank michele2714
Bournemouth, United Kingdom
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Visited here for a weekend away. Lovely hotel, very attentive, courteous staff, excellent food. There was such a wide and excellent range for breakfast. Every need catered for. The rooms were nicely decorated, clean and well kept. Would gladly stay here again and again!

Helpful?
1 Thank 26102014
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi There, Thank you for your very lovely comments following your weekend stay with us. I can tell from your review that you enjoyed every single aspect of your stay and that we met your expectations the whole time. It was a pleasure to look after you and we can't wait to welcome you back in the future. Warm regards... More 

Verwood, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

We were delighted by our two day stay at this london hotel. From the first moment when you pull up outside and the doorman runs down to greet you and collect your bags, to the last moment when 7 different members of staff said their separate good buys, we were hooked. Their food and service were a delight and our... More 

Helpful?
Thank andrewsimpson2
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi Andrew, I am over the moon to read that you found all of my team so warm, friendly and helpful. I work very closely with them to achieve this level of service to ensure all of our guests feel at home. It can tell from your review that overall you had a great stay with us, although you found... More 

Shorewood, IL
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff were excellent during check in and checkout. They were able to solve a problem we had after booking the hotel, that we tried to correct on the phone before arriving, but was refused. Thank you Alina and Luca. The whole building is clean and bright. The "Tube" is 2 minutes away. You can actually walk to most sights.... More 

Helpful?
1 Thank valrieabd
StErmins, General Manager at St. Ermin's Hotel - Autograph Collection, responded to this review

Hi There, I am so pleased to read that we were very quick to resolve your booking problem on arrival and I will certainly pass on your lovely comments to Alina and Luca. I can tell from your review that you enjoyed all aspects of your stay with us and I am pleased that we met your expectations the whole... More 

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Staying in Westminster

Neighborhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
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