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St. Ermin's Hotel, Autograph Collection

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#74 of 1,070 Hotels in London
Certificate of Excellence
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4,900 Reviews from our TripAdvisor Community

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Showing 4,249: English reviews
USA
Level Contributor
14 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Spent several nights here winding up a 10-day visit. Staff were very helpful, courteous, and professional. Beautiful lobby and comfortable hotel. Centrally located with easy access to Underground (around the corner), restaurants and points of interest. Tour bus access 2 blocks away with tourist gift shops. Many cafes, pubs, coffee and full service restaurants walkable distance. Some shopping available. Rental... More 

Helpful?
Thank Ontheroadagain711
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed in this hotel for my very first night in London, the staff were all very friendly and accommodating. I would give this hotel 5 stars however my shower in the morning was lukewarm, almost cold, it could be just the time of day that I took the shower and could be just be bad luck. I used my Marriott... More 

Helpful?
Thank Heidi D
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

For the price of the room, the concierge service left a lot to be desired. Otherwise, very nice. Right in the middle of everything. Short walk to Buckingham Palace, Westminster Abbey and the London Eye. No coffee offered on the lobby. Like all food in London, their cafe was overpriced. Comfortable bed.

Helpful?
1 Thank James M
Navi Mumbai
Level Contributor
163 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

St Ermins Hotel, Autograph Collection is excellently located property.Initially it took few minutes to locate the hotel in Caxton street.But this property is within the close vicinity of very important attractions.To name few: they are Burmingham Palace,West Minister-Parliament House,Big Ben,London Eye.They are all with in the walking distance of around 20 minutes.West Minister Abbey is with in a distance of... More 

Helpful?
1 Thank Bhima2013
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi There, I am so very pleased that you enjoyed every aspect of your stay with us recently. You seem to have got around quite well and found all the sights that you wished to see right on our doorstep. It was a pleasure to welcome you and we look forward to seeing you next time you visit London. Warm... More 

Durham, North Carolina, United States
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Look for room upgrades. Tiny elevators, nice front porch for drinks. Cool place. Staff was very accomodating, early arrival, box breakfast when leaving early. Close to everything important. There's an Indian restaurant nearby, Quilon, that was absolutely first rate.

Helpful?
1 Thank Ken E
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi Ken, Delighted you liked everything about St. Ermin's and I note that you mention our small elevators. We do have a couple of smaller elevators which were the original size ones placed in the building all those years ago. We kept them as part of the character of the hotel when we refurbished. We do have larger ones on... More 

Sussex, Wisconsin
Level Contributor
114 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

My husband & I stayed at this hotel for a week in London. We loved the location. It is within walking distance of many tourist places & 2 tube stations. There are many dining options near this hotel. The bar was a great stop for a G&T after a long day of walking. We had a standard room, which was... More 

Helpful?
1 Thank jcaeiouy
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi There, Thanks for your 5 stars....they are appreciated! How lovely that you could spend a week with us and hope you managed to join us for our wine hour Monday - Thursday 5.30 - 6.30pm. This give my team a chance to meet some of our guests and for you to get to know us better. If not you... More 

Leeds, UK
Level Contributor
93 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The entrance to this hotel is good in the day light and very impressive at night. Rooms very comfy. Staff good. Nice to see slippers, sleep spray and a chocolate on the bed ...... but when two are staying in room, why only one set of slippers and one chocolate? Strange? Very handy for the tube and overlooking the iconic... More 

Helpful?
1 Thank marshga
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi There, Glad you loved our courtyard entrance and yes it is really pretty at night when the archway is lit up. I can only sincerely apologise for the mix up when you checked in and can assure you that this is not the usual level of service we provide at St. Ermin's. Thank you for bringing this to my... More 

Chatham, Illinois
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We were recommended the St. Ermin's by a travel agent due to the locale to sites in London. 5 Minute walk to Buckingham Palace, Changing of the guards, and so much more. Service from the staff was amazing and the afternoon tea service was to die for. Not once was there a stumble from the staff, and everyone went out... More 

Helpful?
1 Thank jwfranks
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi There, Amazing comments....thank you! Delighted you were able to spend some time relaxing having afternoon tea and our royalty is rather special. This will change again soon as our afternoon tea changes with the seasons and special times of the year. Thank you for choosing St. Ermin's and we hope to see you again in the future. Warm regards... More 

Barrie
Level Contributor
97 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first stop in London. It was first class from the time we pulled in until we left. The family room was beautiful, clean, and had everything we could want. The only complaint is there is no parking and it was 50 pounds for them to park it elsewhere for you per day: crazy. But if you are... More 

Helpful?
1 Thank Zipotesx5
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi There, So pleased you found us for your first stop in London and that we were just First Class! Excellent. I am unsure of when you stayed with us as can't tell from your review name, however if this is a weekend then there is some parking in the streets directly outside of the hotel or around the block... More 

Orlando, Florida
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We found this gem between Westminster Abbey and Buckingham Palace about 5 years ago and return every chance we get. It's beautiful architecture and well suited interiors are only eclipsed by the pleasant and helpful staff. It is quiet, yet located a block from the St. James tube stop and a block from convenient bus routes that will get you... More 

Helpful?
1 Thank International_Roamer
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi There, I love your review name! Show's you are in to travelling. It's great that you have made us your favourite in London and that we met all of your expectations and more. Delighted you loved our grade II listed building and its architecture. We thought hard about this when we refurbished 6 years ago. Your review makes us... More 

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Staying in Westminster

Neighborhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
St. Ermin's Hotel re-opened its doors in April 2011, following a dramatic £30 million refurbishment. Nestled in the heart of London, this four star deluxe hotel is at the center of the city's vibrant business, leisure and government landmarks. St James’s Park, Parliament Square, the London Eye, Westminster Abbey, Houses of Parliament, and Queen Elizabeth II Conference Centre are all just minutes away. ... more   less 

Additional Information about St. Ermin's Hotel, Autograph Collection

Address: 2 Caxton Street | Westminster, London SW1H 0QW, England
Location: United Kingdom > England > London > Westminster
Price Range: $237 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — St. Ermin's Hotel, Autograph Collection 4*
Number of rooms: 285
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Also Known As:
Jolly St Ermins Hotel
Jolly St Ermins London
St. Ermin's Hotel, Autograph Collection London, England
Hotel Style:
#34 Family Hotel in London
#52 Romantic Hotel in London
#56 Business Hotel in London
#68 Luxury Hotel in London
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