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St. Ermin's Hotel, Autograph Collection

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#73 of 1,080 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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5,246 Reviews from our TripAdvisor Community

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Showing 4,567: English reviews
Kansas City, Missouri
Reviewed yesterday NEW

I would recommend this location for first time travelers to London because of the location. The neighborhood nor the hotel is touristy. The 19th Century former mansion turned into St. Ermin’s Hotel in the late 1800’s is situated in the neighborhood of St. James Park. It’s location allows for a quick walk to the St. James Underground station. Also nearby...

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1Thank KCLPF
Amherst, New Hampshire, United States
Reviewed yesterday NEWvia mobile

My husband and I stayed in Jan at the beginning and end of a six day trip for a total of three nights. Both rooms we stayed in appeared to be recently updated. Nice Marriott property. Rooms on the smaller size compared to rooms in US but comfortable. Only complaint is that there was not much counter space in bathroom...

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1Thank KarenStO
Toronto
Reviewed 2 days ago NEW

We (me, my husband, and 9 yo daughter) stayed 6 nights in October. While the room was small, and not set up for a long term stay (ie no fridge, limited storage) we had a wonderful time. The hotel is very close to St. James underground stop which made getting around a breeze. Walking distance to many attractions. And the...

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2Thank Kilikina73
London, United Kingdom
Reviewed 2 days ago NEW

Although the sleeping arrangement were not great for a family of five ( the kids are getting to the ages when sharing a bed is not a treat) - the staff and secret spy missions added to the fun of our family break Everything else about the hotel and services were great

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1Thank terri392
Curitiba, PR
Reviewed 3 days ago NEW

We stayed at St. Ermin's right between Christmas and New Year's Eve in a family room. It was a complete delight. The room was perfect, every details ready to make us feel in a really luxury experience. The staff was so friendly all the time and very patient when our English wasn't so good. The hotel is so beautiful and...

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Thank Nicole H
San Jose, California
Reviewed 3 days ago NEW

We stayed here on business and loved it. The breakfast was great and the hotel staff were really welcoming even though we were not in the normal rich crowd. We would stay again if we went back if we could afford it. The tea time here was great too.

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1Thank Nicole L
Palos Heights, Illinois
Reviewed 3 days ago NEW

Your hotel is beautiful. We enjoyed the room, and the fact that it was ready when we arrived earlier than 3:00. We ate one meal at the restaurant and thought the price for fish and chips a little high for the amount of food. Your location was great for us as we took the underground most of the time. Thank...

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Thank orrmar
Hershey, Pennsylvania
Reviewed 3 days ago NEWvia mobile

Given that the hotel is at St James Park, it doesn't make sense to use the Heathrow Express. If you change at Hammersmith the two lines share a platform (see pucture) so you don't have to navigate your case up stairs etc (thanks Stelios for this useful advice). I'm someone who likes to always try somewhere new each visit to...

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1Thank Roger M
Riyadh, Saudi Arabia
Reviewed 4 days ago NEW

Great location, pleasant staff, unique facility. Viewing the wonderful architecture alone is enough reason to make sure you include this hotel in your London favorites. I stay in hotels over 200 nights a year and this one stands out as one of the best in 2016!

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Thank Grady M
New Haven, Connecticut
Reviewed 4 days ago NEW

My family spent 6 days at the St. Ermins. The hotel itself is beautiful, the lobby very nicely furnished and the building with a classic feel. The staff itself is extremely friendly. From the front desk to Gary and the entire concierge staff, everybody bends over backwards to make sure you have everything you need. The hotel is a short...

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Thank CTNYer
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi There, 6 days....wow what a wonderful amount of time to stay with us. Glad you loved how we refurbished the hotel, we thought very hard about making it modern but keeping the character of our beautiful lady as she was built back in the 1800s. I will certainly ensure that all of the team see your lovely comments as...

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Staying in Westminster

Neighborhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
St. Ermin's Hotel re-opened its doors in April 2011, following a dramatic £30 million refurbishment. Nestled in the heart of London, this four star deluxe hotel is at the center of the city's vibrant business, leisure and government landmarks. St James’s Park, Parliament Square, the London Eye, Westminster Abbey, Houses of Parliament, and Queen Elizabeth II Conference Centre are all just minutes away. ... more   less 

Additional Information about St. Ermin's Hotel, Autograph Collection

Address: 2 Caxton Street | Westminster, London SW1H 0QW, England
Location: United Kingdom > England > London > Westminster
Price Range: $203 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — St. Ermin's Hotel, Autograph Collection 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Jolly St Ermins Hotel
Jolly St Ermins London
St. Ermin's Hotel, Autograph Collection London, England
Hotel Style:
#34 Family Hotel in London
#52 Romantic Hotel in London
#56 Business Hotel in London
#68 Luxury Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from St. Ermin's Hotel, Autograph Collection staff and other travelers.
56 questions
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Questions? Get answers from St. Ermin's Hotel, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The bee's and the third floor Bee Hotel are great quick distraction for the kids.”
 of 5 bubbles KCLPF, yesterday | Read review
“Family Rooms a big plus.”
 of 5 bubbles CTNYer, 4 days ago | Read review
“Fourth floor Jr. Suite had a lovely, outside view + sitting area with sofa bed. Double room was just as nice, but with an interior view.”
 of 5 bubbles CLP1016, 4 days ago | Read review
“Go for a top floor its quieter and the family rooms have two bathrooms”
 of 5 bubbles 502geoffreyw, 5 days ago | Read review
“Ask for a room overlooking the central forecourt.”
 of 5 bubbles Travelbugreviewer, 1 week ago | Read review
5 of 5
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