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St. Ermin's Hotel, Autograph Collection

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Traveler (3327)
Room & Suite (892)
Dining (239)
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About

#12 of 1,131 hotels in London
Location
4.8
Cleanliness
4.8
Service
4.7
Value
4.3
Travelers' Choice
GreenLeaders GreenPartner
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Property amenities
Parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Car hire
Banquet room
Meeting rooms
24-hour security
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Special diet menus
Taxi service
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Laptop safe
Wake-up service / alarm clock
On-demand movies
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Green
Classic
Languages Spoken
English, French, Spanish, German and 2 more
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
4.5
4.5 of 5 bubbles7,909 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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St. Ermin's Hotel, Autograph Collection, nestled in a serene yet central location, is celebrated for its proximity to major attractions and the ease of accessing public transport. Guests are consistently impressed by the hotel's immaculate cleanliness and the meticulous attention to detail maintained by the housekeeping staff. The hotel's atmosphere, described as both welcoming and rich with historical charm, along with its luxurious amenities, contribute to its charm. While some guests find the room sizes to be on the smaller side, the overall comfort and cleanliness of the accommodations are praised. Reviews frequently commend the warm and professional service, enhancing the hotel's reputation for providing a homely and pleasant experience.
Location
Central
Atmosphere
Welcoming
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Outstanding
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7,909Reviews152Q+A100Room tips
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Petertn829 wrote a review Yesterday
1 contribution
The staff here is wonderful. Everyone goes above and beyond to ensure their guests are happy. The hotel is located nearby Buckingham Palace, great dining and pubs. St James Underground station just a quick 3 minute walk from the property as well. Complimentary coffee in the morning and they have evening wine/champagne from 5:30-6:30 each night in lobby. I also enjoyed the WWII museum downstairs as well. Would definitely come stay here again.
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sofia M wrote a review Yesterday
Tampa, Florida19 contributions4 helpful votes
We had such a great time staying. We had an early morning flight and our rooms were ready right away so we could freshen up before hitting up the sights. The hotel has such character and both dinner and morning breakfast was so good. We will definitely stay on a future trip to London!
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Date of stay: April 2024Trip type: Traveled as a couple
Room Tip: It’s close to all the sightseeing locations including close walking distance by Buckingham...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Lisa wrote a review Yesterday
1 contribution2 helpful votes
We had the pleasure of visiting London during Easter week. This was a rescheduled trip, which was supposed to take place during the Christmas season, but due to illness we needed to postpone. I had chosen the St Ermin Hotel because it looked so beautiful at Christmas in the photos online. When we had to reschedule, I just decided to stay where we originally planned. Well the hotel was lovely during the spring as well. The lobby was gorgeous. The staff was warm and welcoming. Our week was jam packed full of activities, but we managed to slip in the evening’s free happy hour, with a nice glass of Prosecco welcoming us back after a long day of sightseeing. On Easter Sunday, we had a chocolate Easter egg left in our room, and there was a sweet Easter Egg hunt as well. We do plan to go back at some point and see London at Christmas as originally planned, and when we do we will choose St. Ermin’s. It is a quick walk to all transportation, which also made it very convenient. I enjoyed being a quick ride to the hustle and bustle of different areas, while being in a more laid back area.
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Massimiliano C wrote a review Yesterday
3 contributions3 helpful votes
the hotel is a gem rich in history nestled between Westminster Abbey and the most beautiful neighborhoods of London. The structure is wonderful, the staff very attentive, the services of an excellent level. So far, the best hotel in London I've ever stayed in
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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despina kalozoes wrote a review Yesterday
4 contributions5 helpful votes
We were welcomed and seated with top service and it continued throughout until we left. The decor was stunning, perfectly laid out china and cutlery, presentation of the food was amazing and thoroughly explained. The fact we could have as much tea as we wanted was a bonus. There were lots to choose from and I want to come back to try more! The teas tasted wonderful, as well as the food. It's excellent value for money. I cannot fault anything. Definitely one of the best afternoon teas we've been to and would come back!
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Date of stay: April 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Mary H wrote a review Apr 12
1 contribution5 helpful votes
From the moment you pass under the charming ivy arbor into St. Ermin's courtyard it's apparent the staff of this delightful hotel is focused on service. Day or night, we were greeted by polite, friendly and uniformed staff who went out of their way to attend to our comfort and make it a memorable stay. They offered us champagne and appetizers on Saturday evening in the beautiful lobby area, loaned us umbrellas when it rained, guided us to fun local eateries, served us their one-of-a-kind St. Ermin Gin & Tonic in the cozy fireside bar and made sure our suite was clean and tidy everyday. The cordial waiter, quaint setting and creative food at the Caxton Grill also made for a very fun, memorable evening. Marriott's hardworking staff, including their Buckfast bees, provided us with another sweet experience that keeps us coming back to the Autograph Collection.
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
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Mary D wrote a review Apr 10
canton,ct3 contributions4 helpful votes
Hotel was beautiful & friendly. The bar service was absolutely fantastic!! Stefand’s cocktails were the best! We had such a great time with him! He made our time here so enjoyable! The room was nice too! Mate took us to our room and gave us some great advice!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
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Response from Douglas McHugh, Owner at St. Ermin's Hotel, Autograph Collection
Responded 3 days ago
Thanks for your very kind Tripadvisor review. I am happy to hear you had an enjoyable experience in Caxton Bar. I will be sure to pass your kind comments onto Steffano and Mate and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ashley wrote a review Apr 10
11 contributions5 helpful votes
This review is for the tea room. This was my first time having a proper tea, and it was a fantastic way to start. Loved the sandwiches and scones. The desserts were good too. And I discovered that I really like vanilla rooibos tea! Be warned - they say afternoon tea is supposed to be a light something between lunch and dinner. But this was a LOT of delicious food.
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Date of stay: April 2024
Value
Location
Cleanliness
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
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Response from Douglas McHugh, Owner at St. Ermin's Hotel, Autograph Collection
Responded 3 days ago
Thanks for your very kind Tripadvisor review. I am happy to hear you had an enjoyable afternoon tea experience and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rajesh S wrote a review Apr 10
1 contribution5 helpful votes
Hotel is very nice and clean and neat in good location it’s very near. All staff is very good and supportive. Special thanks to Mark and Yash shah. Their service support very awesome guided lot. I like there nature I will Recommend all foreign they can stay
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Date of stay: April 2024
Value
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Location
Cleanliness
Service
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Trip type: Traveled on business
Room Tip: I will Recommend to stay here Nice Hotel and staff as well user friendly and supportive good in...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
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Response from Douglas McHugh, Owner at St. Ermin's Hotel, Autograph Collection
Responded 3 days ago
What a great Tripadvisor review – thank you ! I am over-the-moon that you enjoyed your stay with us and that our facilities and service met your expectations. I will be sure to pass your kind words onto Yash, Mark and the entire team. We hope you come back in the future for another enjoyable stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Taylor G wrote a review Apr 9
1 contribution4 helpful votes
This was our first trip visiting a new country & we could not have been more cared for than how well the staff at St. Ermin's accommodated us. The rooms were spectacular. The breakfast was amazing. Nahid, their customer experience manager, made us feel like we were apart of his family. He took us in and made our experience go from great to spectacular. I couldn't be more pleased with my stay, I will be referring every single person I know that is heading to London to stay at this wonderful hotel!
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Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
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Response from Douglas McHugh, Owner at St. Ermin's Hotel, Autograph Collection
Responded 4 days ago
What a great Tripadvisor review – thank you ! I am over-the-moon that you enjoyed your stay with us and that our facilities and service met your expectations. I will be sure to pass your kind words onto |Nahid and the entire team. We hope you come back in the future for another enjoyable stay.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$378 - $649 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jolly st ermins hotel, jolly st ermins london
LOCATION
United KingdomEnglandLondonWestminster
NUMBER OF ROOMS
331
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ST. ERMIN'S HOTEL, AUTOGRAPH COLLECTION - Updated 2024 Prices & Reviews (London, England)

Frequently Asked Questions about St. Ermin's Hotel, Autograph Collection
Which popular attractions are close to St. Ermin's Hotel, Autograph Collection?
Nearby attractions include Westminster Abbey (0.3 miles), The Guards Museum (0.1 miles), and Saint Margaret's Church on Parliament Square (0.1 miles).
What are some of the property amenities at St. Ermin's Hotel, Autograph Collection?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at St. Ermin's Hotel, Autograph Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at St. Ermin's Hotel, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at St. Ermin's Hotel, Autograph Collection?
Yes, parking is available to guests.
What are some restaurants close to St. Ermin's Hotel, Autograph Collection?
Conveniently located restaurants include House of Ming - Chinese restaurant, Th@51, and The Vincent Rooms Brasserie, Bar & Escoffier Restaurant.
Are there opportunities to exercise at St. Ermin's Hotel, Autograph Collection?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at St. Ermin's Hotel, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does St. Ermin's Hotel, Autograph Collection offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at St. Ermin's Hotel, Autograph Collection?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Portuguese.
Are there any historical sites close to St. Ermin's Hotel, Autograph Collection?
Many travelers enjoy visiting Houses of Parliament (0.4 miles), Tower of London (2.6 miles), and Churchill War Rooms (0.3 miles).