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St. Ermin's Hotel, Autograph Collection

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#73 of 1,080 Hotels in London
Certificate of Excellence
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5,256 Reviews from our TripAdvisor Community

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Showing 4,576: English reviews
Marlborough, Massachusetts
Reviewed yesterday NEW

Stayed at this hotel for 10 days on a recent business trip with a roommate from work. The hotel is perfectly located within walking distance to westminster, buckingham and essentially every landmark in london. The rooms were nice and the staff was excellent with every question or concern that popped up. The decor was lovely, slightly dated but it fit...

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Thank hockeyaw19
Charlotte, North Carolina
Reviewed yesterday NEW

This place is simply amazing.. Its the perfect location (close to all major attractions, tons of close and nice local pubs/shops, and extremely close to St. James Station). The rooms are very nice, and the staff is super friendly, especially the hotel Concierge- they are willing to help in any way- Directions, Car Service, Advice, Anything you need. The inside...

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1Thank Jessica W
Reviewed yesterday NEWvia mobile

On a one night business stop over I always find St Ermins a very relaxing hotel. Very well appointed rooms, easy going bar and a very good restaurant. The breakfast is highly recommended. It's also a very quiet area but next door to a tube station so getting around is very easy.

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1Thank Dededoodoo
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi There, Thank you for choosing St. Ermin's when you visit London. It was a pleasure to welcome you back and I am delighted that we never disappoint you. See you again soon. Warm regards Douglas Douglas McHugh General Manager

Caister-on-Sea, United Kingdom
Reviewed 2 days ago NEWvia mobile

What a visit, the hotel is a beautiful stunning building with such character and unique charm, the perfect place to go if you are wanting the. The very highest stranded of care and attention by all staff, fantastic and I'm sure this is the first of many regular trips I shall be making. Thanks to all the caring staff for...

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1Thank harry w
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi Lord Woods, It was an absolute pleasure and I will ensure that Effie sees your lovely review. So pleased you hope to return soon and we very much look forward to welcoming you back. Warm regards Douglas Douglas McHugh General Manager

Chepstow, United Kingdom
Reviewed 2 days ago NEW

stayed just after new year, room and service top class as usual, my favorite London stopover. Great location and breakfast always something to look forward to. Cannot wait until we are back in May for the flower show in Chelsea,

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Thank huey153
Greensboro, North Carolina
Reviewed 2 days ago NEWvia mobile

My wife and I spent 4 nights at St Ermin's. We had breakfast at the hotel each day and dinner 1 night. Everything at the hotel was superb. The entrance to the hotel provides a great view, and inside they had books for sale about the history of the hotel and its tie with intelligence agencies from around the world....

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1Thank TravellerHome2
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi There, Thanks so much for letting all those history buffs out there know about our wonderful story. We have heaps of information around the hotel telling our history. Glad you found our location easy for getting around, especially with so much within walking distance. Warm regards Douglas Douglas McHugh General Manager

Raleigh, North Carolina
Reviewed 3 days ago NEW

Very beautiful and in a perfect spot for sightseeing with the hop on hop off stop just a block away and the tube just around the corner. We ask to have the heat checked because regardless of the temperature we set, the room was cold. They told us they would check it but to no luck it stayed cold the...

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1Thank RBtrip_n
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi There, Glad that you found that on the whole St. Ermin's is a good place to stay especially for location and a welcoming team. Sorry you felt that the room temperature was not working properly, this is unusual and I can only apologise that this was not resolved for you during your stay. I can assure you we like...

San Diego, California
Reviewed 3 days ago NEW

Great hotel in a great location. The doorman was especially helpful regarding directions getting to the airport and identifying the optimal tube station on which to switch to the Piccadilly line. Room was clean, nice and comfortable.

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1Thank tomtL2048CR
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi Tom, Thanks for your 5 stars, they are appreciated. I am delighted that you had such a great stay and found that everything more than met your expectations. Hope to see you again in the future. Warm regards Douglas Douglas McHugh General Manager

Brentwood, United Kingdom
Reviewed 4 days ago NEW

We fancied a London weekend break around Christmas, made a great choice, the atmosphere of the hotel matched the time of the year, the food and service was exceptional, as it was from the rest of the hotel staff, great tourist position being a short walk from Buckingham Palace, actually saw the changing of the guard in a civilised way...

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2Thank Steven R
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi Steven, So pleased you got to see our Christmas decorations, they were particularly stunning this year. They change each year so you will always see something different. Delighted you could wander round the stores easily and to see changing of the guard with no crowds is amazing as that doesn't happen often. It was a pleasure to look after...

Kansas City, Missouri
Reviewed 5 days ago NEW

I would recommend this location for first time travelers to London because of the location. The neighborhood nor the hotel is touristy. The 19th Century former mansion turned into St. Ermin’s Hotel in the late 1800’s is situated in the neighborhood of St. James Park. It’s location allows for a quick walk to the St. James Underground station. Also nearby...

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1Thank KCLPF
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi There, Firstly, thank you for your really informative review. I believe this will help others when planning their trip to London. I am delighted that overall you had a great stay with us and thank you for your very constructive feedback regarding my front desk team. I will certainly address this. I do hope we will have the pleasure...

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Staying in Westminster

Neighborhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
St. Ermin's Hotel re-opened its doors in April 2011, following a dramatic £30 million refurbishment. Nestled in the heart of London, this four star deluxe hotel is at the center of the city's vibrant business, leisure and government landmarks. St James’s Park, Parliament Square, the London Eye, Westminster Abbey, Houses of Parliament, and Queen Elizabeth II Conference Centre are all just minutes away. ... more   less 

Additional Information about St. Ermin's Hotel, Autograph Collection

Address: 2 Caxton Street | Westminster, London SW1H 0QW, England
Location: United Kingdom > England > London > Westminster
Price Range: $205 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — St. Ermin's Hotel, Autograph Collection 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Jolly St Ermins Hotel
Jolly St Ermins London
St. Ermin's Hotel, Autograph Collection London, England
Hotel Style:
#34 Family Hotel in London
#52 Romantic Hotel in London
#56 Business Hotel in London
#68 Luxury Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from St. Ermin's Hotel, Autograph Collection staff and other travelers.
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Questions? Get answers from St. Ermin's Hotel, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Great rooms, All very nice.”
 of 5 bubbles 405jessicaw, yesterday | Read review
“The bee's and the third floor Bee Hotel are great quick distraction for the kids.”
 of 5 bubbles KCLPF, 5 days ago | Read review
“Family Rooms a big plus.”
 of 5 bubbles CTNYer, 1 week ago | Read review
“Fourth floor Jr. Suite had a lovely, outside view + sitting area with sofa bed. Double room was just as nice, but with an interior view.”
 of 5 bubbles CLP1016, 1 week ago | Read review
“Go for a top floor its quieter and the family rooms have two bathrooms”
 of 5 bubbles 502geoffreyw, 1 week ago | Read review
5 of 5
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