We are simply not satisfied by the service received and, frankly, feel a bit cheated. The website advertised large and luminous rooms with big windows and a great view, and for sure some of them are as beautiful as the pictures. Unfortunately, our room (number 3) wasn't among the…
The bathroom was full of damp and decaying paintwork. The sink did not drain properly and it smelled awful. The basement flat had a blocked fire escape and the bed was extremely uncomfortable. Holes in wall. Decking dangerous to get to fire ladder which was blocked by pigeon mesh…
The location was brilliant for visiting the Royal Albert Hall . The apartment was perfectly adequate for one night , it was a little tired , but was great value for money . Someone met use on arrival and was very helpful . All in all a great little apartment .
Excellent facilities and amenities definitely use again .
Close to tube and bus routes.
Very clean friendly staff .
Separate kitchen and living room
Tv , fridge , microwave , cooker , etc
5 minutes to high street Kensington tube station.
Small but very comfortable apartment and in an excellent location across from Kensington Palace.
It would be difficult to sleep on the sofa bed for anyone taller than 5ft . Room has a fairly functional kitchen too
"Do not book room number 3"
"Don't stay here!"
"Set your expectations low and you might find it OK"
"Ground floor. Internal stairs not safe."
"Sorry, just don't go here. You'll have to make the best out of it all by yourself..."