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31-32 Bedford Place, London WC1B 5JH England
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Traveler (43)
Room & Suite (8)
Bathroom (6)

About

#621 of 1,204 hotels in London
Location
4.5
Cleanliness
4.2
Service
3.9
Value
3.9
Grange Portland is a 4-Star boutique hotel, located close to Russell Square in the centre of Bloomsbury. The hotel features 18 self-contained studios that are fitted with modern conveniences, en-suite bathrooms, lounges and kitchenettes for complete independence. Breakfast is served daily in the Grange Clarendon Hotel breakfast room on the Ground floor. Guests wishing to have lunch or dinner in-house during their stay can dine at Grange Beauchamp or the Grange White Hall – sister hotels that are located just over the road on Bedford Street. Grange Portland Hotel is an excellent choice for travellers visiting London, offering a charming environment alongside many helpful amenities designed to enhance your stay. Nearby landmarks such as Churchill War Rooms (1.2 mi) and Big Ben (1.3 mi) make Portland Hotel a great place to stay when visiting London. The rooms offer a flat screen TV, a kitchenette, and a desk, and getting online is possible, as internet access is available, allowing you to rest and refresh with ease. Grange Portland Hotel features a 24 hour front desk, room service, and a concierge. In addition, as a valued Portland Hotel guest, you can enjoy an on-site restaurant that is available on-site. During your visit, be sure to check out one of London's popular fish and chips restaurants such as Sketch Gallery, The Ivy, and Rules Restaurant, all a short distance from Portland Hotel. Best of all, Grange Portland Hotel makes it easy to experience many great London attractions like The British Museum, V&A - Victoria and Albert Museum, and National Gallery, which are some popular art museums. Enjoy your stay in London!
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Property amenities
Wifi
Bar / lounge
Babysitting
Shuttle bus service
Banquet room
Meeting rooms
Baggage storage
Concierge
Paid wifi
Breakfast buffet
Breakfast in the room
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Shoeshine
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Room features
Allergy-free room
Desk
Housekeeping
Room service
Safe
Kitchenette
Flatscreen TV
Bath / shower
Telephone
Iron
Microwave
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Charming
Languages Spoken
English
213Reviews2Q+A44Room tips
Traveler rating
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Julie Rhodes wrote a review Jan 2020
Pontesbury, United Kingdom15 contributions16 helpful votes
Amazingly helpful staff and brilliant room. Spacious, clean and had lovely touches, brilliant value for money :) concierge were amazing too although we felt bad as he clearly works across all of the hotels on the street!
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from , Owner at Grange Portland Hotel
Responded Jun 22, 2020
Dear 19970Ajulier Thank you for the wonderful review. We are delighted that you found out staff helpful and the concierge amazing. We are pleased that you found our bedroom spacious, clean and with a difference. Next time you require accommodation please contact us directly and we will make sure we make you stay more better and comfortable. We have a lot to offer to our guest from picnic to afternoon tea in our garden. We appreciate your feedback and recommendation and will share your comments with the team. Thank you once again for all your lovely words. We look forward to welcome you back soon. Kind Regards Jebunnessa Hoq Customer Service Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ashmo604 wrote a review Nov 2019
11 contributions14 helpful votes
This hotel had great ratings however I was displeased. I think it's because I was sequestered into the "basement". People talked about nice big rooms and mine was teeny tiny. I guess for the price of $175 Canadian I expected something better but London is quite expensive. The location was very good, being right by Russell Square and very close to tube and bus stop. The hotel had an elevator and the wifi was great, however the room was just dingy. It was clean but with the wall paper coming off on every wall it just seemed gross and dingy.
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Date of stay: October 2019
Value
Cleanliness
Service
Room Tip: Ask to not be in the basement
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from , Owner at Grange Portland Hotel
Responded Jun 22, 2020
Dear Ashmo604 Thank you for your feedback. We are very sorry to see your stay with us was not the best due the above pointers. We appreciate your feedback as it helps us improve our services for all our future guest. Your comments have been taken on board and changes will be implemented wherever applicable. Once again thank you for your feedback and we look forward to another opportunity of welcoming you once again to Grange Hotels. Regards Jebunnessa Hoq
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CalEsteve wrote a review Oct 2019
Gosol, Spain47 contributions40 helpful votes
Looking for something central and with bit more space than the usual London hotel bedrooms, be it a budget or an expensive hotel, we decided on the Grange Portland. The larger rooms here are not cheap but more than worth it for the huge amount of space, the enormous bed and curious self catering facilities - curious because breakfast is included in the tarriff, and who wants to cook on holiday. At booking, I indicated a preference for a room at the back and on an upper floor. On arrival, there was no mention of this request and we got a second floor room facing the road. Yes, it is noisy, but at night there is minimal traffic and wax ear plugs work wonders. All previous reviews commenting the need for maintenance are correct although much of what we saw was minor - a spot of paint, a bit of glue to stick the wallpaper back on, mould treatment in the bathroom - and the level of cleaning seemed high during our three day stay. Breakfast was excellent, varied and abundant. We paid extra for the cooked breakfast, which was huge (just avoid the vegetarian sausages). I would settle for the cold breakfast - even on a busy Sunday morning it was well stocked. If we could be sure of not being given a basement room, we would definitely consider coming back to the Portland.
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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sstergianis wrote a review Sep 2019
Whitby, Ontario32 contributions44 helpful votes
Quaint hotel with Very friendly staff. Room was large and clean. The bathroom products are of very good quality. Located in a safe and central area of London, it’s so easy to walk to so many areas of the city. You are within 15 minutes of most major attractions. Right around the corner from the British museum. We would definitely stay here again when we return to London. How often can you find a hotel with a king size bed?
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Date of stay: September 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 123Grange, Guest Relations Manager at Grange Portland Hotel
Responded Sep 18, 2019
Dear Guest, Thank you for sharing your wonderful experience at Grange Portland Hotel London, we are delighted to hear that you enjoyed your stay very much. It is wonderful to know that you found our staff to offer a great service in a friendly and professional way. Thank you also for highlighting that you enjoyed the central and convenient location of the hotel. We appreciate your feedback that each detail has been thought about and will share your comments with the team. We very much look forward to welcoming you again. Kind Regards Grange Guest Relations Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ozzy17767 wrote a review Sep 2019
Sturminster Marshall, United Kingdom9 contributions5 helpful votes
We stayed here for 1 night on 14 September 2019 at a cost of £ 194.35 expecting something reasonable for this price we were bitterly dissapointed. On arrival we were told our room was number 3, but no m,ention of which floor, after travelling up and down in the lift we eventually arrived in the basement to find room 3. The room was dark so light were required even at mid day, and with the light on anyone walking along the footpath outside could see into the room. To bathroom had a faint pefume of sewage the toilet seat was broken, and the bath had numerous chips in the enamal. Cleaning is obviously a problem for the staff, as lots of dark short hair was found within the room and bathroom, on one bedside table this was within a gelatinous matter, that you could not determine if it was a human secretion or not. Being directly under the reception area the noise level was totally unacceptable and I was awoken at 1.45 am by noisy foot fall on the floor above All of te fittings were tired badly worn or miss matched, but the worst problem was the leaking electric kettle which was positivly dangerous and my wife was close to being electricuted.
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Date of stay: September 2019
Location
Cleanliness
Service
Room Tip: Choose another hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from 123Grange, Guest Relations Manager at Grange Portland Hotel
Responded Sep 18, 2019
Dear Guest, I regret that your expectations were not entirely satisfied on this occasion. We are very disappointed that these issues have dampened your impression of the hotel, I would like to assure you that we are consistently and currently in the process of upgrading and improving all aspects of the Hotel. Your comments have been taken on board. I apologise for any inconvenience and embarrassment which may have been caused and we hope for another opportunity to welcome you back and exceed your expectations. Kind Regards Grange Guest Relations Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rodw1997 wrote a review Sep 2019
Heathfield, United Kingdom239 contributions113 helpful votes
Whilst some of the furnishings may be a bit dated, the room was very spacious and well equipped. The room was reasonably quiet (despite the single-glazed sash windows) hotel and in a relatively low-traffic street that is not far from all the attractions and within easy reach of transport links.
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Date of stay: September 2019
Rooms
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Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 123Grange, Public Relations Manager at Grange Portland Hotel
Responded Sep 18, 2019
Dear Guest, Thank you for taking the time to complete an online review following your recent stay at the Grange Portland Hotel. It is great to hear you enjoyed all the benefits of our superb location and room. It is always a pleasure knowing that our guests are satisfied with our services and facilities. We look forward to welcoming you back to the hotel again in the future. Kind Regards Grange Guest Relations Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Teresa H wrote a review Aug 2019
Worcester, United Kingdom1 contribution
The room my family stayed in was huge, with a king sized bed, a double sofa bed, with a small separate dining room and kitchen. The room was really tastefully decorated, with period matching furniture and finishes. The bathroom was stylish to, quite large and exceptionally clean. Breakfast was included for the fab price of £198, and the selection was great: lots of cereals, fresh fruit in great condition, large selection of cheeses and meats and yoghurts. There were even fat free ones which was great for someone on a diet like me. The staff were all courteous and helpful, I really can’t find any faults. Great value for money, I will definitely be staying again!
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Date of stay: August 2019
Value
Cleanliness
Service
Room Tip: We were on the 3rd floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from 123Grange, Guest Relations Manager at Grange Portland Hotel
Responded Aug 22, 2019
Dear Guest, Thank you for sharing your wonderful experience at Grange Portland Hotel London, we are delighted to hear that you enjoyed your stay very much. It is wonderful to know that you found our staff to offer a great service in a friendly and professional way. Thank you also for highlighting that you enjoyed the central and convenient location of the hotel. We appreciate your feedback that each detail has been thought about and will share your comments with the team. We very much look forward to welcoming you again. Kind Regards Grange Guest Relations Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MarcusChap wrote a review Jul 2019
Derby, United Kingdom9473 contributions253 helpful votes
Booked a cheap single at The Lancaster, I'd read the semi ensuite details (no WC in room) and for one night, it didn't bother me as the price was good. Reception/lounge area was pleasant but on climbing the stairs, it was the tiredest looking Grange Hotel I'd ever stayed in. Again for one night, bearable. However on entering my room it was clear it hadn't been serviced, back to reception and this is where any negative ends. As an apology I was upgraded to a fully en suite single in The Portland, just across the road. This was a much fresher, more cared for looking hotel. My room was in the basement but wasn't dark, had a nice, big window and being at the back of the building, was very quiet. Fixtures and fittings were of good quality though wallpaper was chipped and peeling in parts, so that let the room down a little. Still a vast improvement on the room I'd booked and generally very happy with the room. Breakfast was served in another sister hotel, The Clarendon. Again, pleasant experience with the staff, nice window table in the sunshine and a great continental buffet. I considered the reasonable upgrade for a cooked breakfast (£6) but the variety of cheeses, fruits, pastries, etc was so rich, I wouldn't have managed anymore. Great service and impressed with the way this issue was handled. Though the staff were great, I wouldn't book The Lancaster again but would happily stay in one of the other Grange hotels on this street (several to choose from, they own half the street!).
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Date of stay: July 2019Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nellie S, Guest Relations Manager at Grange Portland Hotel
Responded Jul 24, 2019
Dear Guest, Thank you for taking the time to complete our online review following your recent stay at the Grange Portland Hotel. We are delighted that you enjoyed your stay overall and thank you for your additional comments, which have been noted and passed to the relevant personnel. I apologise for any inconvenience and embarrassment which may have been caused. We highly value your patronage and genuinely hope you will afford us the opportunity look forward to welcoming you back soon. Kind Regards Grange Guest Relations Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Judy King wrote a review Jun 2019
1 contribution
Our stay at Grange Portland Hotel was the greatest! We had originally booked at Grange Lancaster Hotel and when we arrived, we were upgraded to Portland! The room was magnificent! The services were great! My husband and I were on an adventure and enjoyed all the sites around. We thought that everything was easy to get to and enjoyed London! Would definitely go back if given the opportunity to go to Europe again!
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Date of stay: May 2019
Value
Cleanliness
Service
Trip type: Traveled as a couple
Room Tip: Don't be afraid to email or call hotel to discuss questions
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nellie S, Guest Relations Manager at Grange Portland Hotel
Responded Jul 8, 2019
Dear Guest, Thank you for your kind words after your recent stay at our Grange Portland Hotel. We are very happy to hear that you enjoyed your days with us and would be happy to welcome you to our hotel soon again! . Kind Regards Grange Guest Relations Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DanielaSimonaB wrote a review Jun 2019
Bucharest, Romania97 contributions82 helpful votes
The hotel is very old an thorn. Although I booked double room for single occupancy, I received a very very tiny room, 9 sqm, smaller than a closet. The inside smell was awful, the furniture had better times... 20 tears ago. The bathroom is equipped with a fixed shower only, so it was a torture. The phone in the room does not work. A positive note for the reception manager who tried to find a better room. This hotel is definitely NOT 4*. Maybe 2* with exorbitant pricing. So go elsewhere.
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Date of stay: June 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nellie S, Guest Relations Manager at Grange Portland Hotel
Responded Jun 11, 2019
Dear Guest, Thank you for taking the time to complete our online review following your recent stay at the Grange Portland Hotel.I regret that your expectations were not entirely satisfied on this occasion. Your comments have been noted and passed to the relevant personnel for internal investigation and monitoring purposes. I extend to you my personal apologies for any inconvenience and embarrassment which may have been caused. We hope that you will consider staying on another occasion or in one of our other hotels when we hope that you will be fully satisfied. Kind Regards Grange Guest Relations Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$222 - $289 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonBloomsbury
NUMBER OF ROOMS
18
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GRANGE PORTLAND HOTEL - Prices & Reviews (London, England)

Frequently Asked Questions about Grange Portland Hotel
Which popular attractions are close to Grange Portland Hotel?
Nearby attractions include The British Museum (0.1 miles), THATMuse,Treasure Hunt at the Museum (0.1 miles), and Faulty Towers the Dining Experience (0.2 miles).
What are some of the property amenities at Grange Portland Hotel?
Some of the more popular amenities offered include a lounge, breakfast buffet, and room service.
Which room amenities are available at Grange Portland Hotel?
Top room amenities include a kitchenette, a flat screen TV, and a desk.
What food & drink options are available at Grange Portland Hotel?
Guests can enjoy a lounge during their stay.
What are some restaurants close to Grange Portland Hotel?
Conveniently located restaurants include Bloomsbury Street Kitchen, Pizza Union Holborn, and Cafe de Provence.
Does Grange Portland Hotel have an airport shuttle?
Yes, Grange Portland Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grange Portland Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Grange Portland Hotel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Are there any historical sites close to Grange Portland Hotel?
Many travelers enjoy visiting Churchill War Rooms (1.3 miles), Tower of London (2.2 miles), and Houses of Parliament (1.4 miles).