Regency Court Hotel


About
Welcome to Regency Court Hotel, your London “home away from home.” Regency Court Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
Nearby landmarks such as Harrods (1.4 mi) and Buckingham Palace (2.3 mi) make Regency Court Hotel a great place to stay when visiting London.
The rooms offer a kitchenette, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.
Regency Court Hotel features shops. In addition, as a valued Regency Court Hotel guest, you can enjoy free breakfast that is available on-site.
During your visit, be sure to check out one of London's popular ribs restaurants such as Sexy Fish, Hard Rock Cafe London, and Hakkasan Mayfair, all a short distance from Regency Court Hotel.
Best of all, Regency Court Hotel makes it easy to experience many great London attractions like Houses of Parliament, Royal Courts of Justice, and The UK Supreme Court, which are some popular government buildings.
Regency Court Hotel puts the best of London at your fingertips, making your stay both relaxing and enjoyable.
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Firstly when I arrived and needed to drop of my things pretty fast there was no one there and there was a note in the door saying "back soon". Front door was locked so I couldn't even go in.They promote themself with free wifi - well that is a complete joke. If you're lucky you can find one bar of signal on the first floor. If I had to go on the internet I sat out in the staircase. My advice is, if you for some reason choose to stay here, that you can catch the reception of the next door hotel's wifi.
Secondly the room is really dirty, the walls are disgusting and there is quite a smell all over the place. The staff is arguing with each other all the time, really loud and sometimes you find them sitting on the front steps smoking instead of taking care of customers at the reception. Moreover I was asked for a 20 pound deposit to get a freaking remote for the TV. I refused as I was not really sure if I would see those 20 quid again. I paid around 140 pounds for 2 nights and this is the dumbest decision in my life.
I even found one of the staff negotiating with the customers for the price of the stay, which is the most unprofessional thing I have ever witnessed.
You can get chain hotels at the same price like Ibis fx. I have no idea why I ended up here and I should have checked the reviews here first. So for your own sake, don't ever ever book here - you get zero comfort, zero facilities, zero service.
I could go on and on about this, but all in all, just stay far away from this place, it's nothing like the description or pictures at all!
the last night we stayed there water was coming through the roof and this was too much
when we complained they told us to be quiet - otherwise they will call the police!
We had to pay upfront with a credit card on arrival before we could see the room. It was late, we had little choice - what a mistake at 80 pounds a night!
The toilet handle came off in my hand. the shower door fell on my wife. The shower head had not been installed. The bed consisted of a "matress" with 2 springs in it and the pillows were actually used packing material in pillow cases!
We had to leave after one night. When we went to check out, we requested a refund for the additional two nights we would not be staying. The response was basically "no refund possible" we insisted and the manager ordered us to leave the hotel.
We were insisting on a refund to pay for alternate accomodation elsewhere and she accused us of causing a disturbance and threatened to call the police which we encouraged her to do.
The situation was rather tense. The police eventually arrived and took stock of the situation and examined our room. They pointed out to the manager that the room was in violation of building codes and agreed that the manager should refund the balance of our bill -- she still refused claiming that it was not technically possible and that she'd offered us another room and we refused it.
We had no choice but to leave this hotel without any refund. This hotel is completely innapropriate and we feel that we have been robbed by its staff. We couldnt sleep, we couldnt wash, we couldnt go to the toilet, and the staff was abusive and threatening. All for 80 pounds a night!
The staff was every time kind. It was at the start unusually for us to leave the key of the room at the reception. We had to ring if we came back from shopping or going out. But there was never a problem to get in.
Finally, it was a cheap hotel (40 per person/night) and very nearby to the subway and further connections. Around the corner you find every store you need. So if you are looking for a cheap hotel only to for sleeping and less requirements these hotel would be suitable for you.
Rooms are also tiny, with thin walls (people in rooms next shouting till 3am isn\'t fun)
The hotel would also fail health and safety with dangerous routes, no smoke detectors or fire escape routes to talk about.
If there is an emergency in the hotel trust me you will burn to death.
AVOID AT ALL COSTS, NO MATTER IF ITS CHEAPER
Additionally today the manager charged me £50 (illegally to my credit card (i.e. fraud)) for a broken soap dish (that wasn't caused by us, but by the badly fitted mirror failing onto it).
I would rather sleep in the gutter than stay with this hotel again.
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