When we arrived we were kept waiting outside for about 5 minutes for them to open the door to be greeted by a pleasant guy who looked like he was at the gym in shorts and t shirt not a great first impression. The description of a small double room is accurate and apt it is certainly compact in fact there is no space for a bedside table and the bed is flush against two walls. The bed was comfortable and we both had a very snug and cozy nights sleep. The room was spotlessly clean. If you want central London it is a bit out of the way but on convenient tube lines so easy enough to get into oxford street. We had a problem with a sink and it was dealt with courteously and professionally we were moved to another room within a few minutes.
I stay in this hotel every time I visit London. The rooms are very good, first time I see such clean rooms in London. It is in a great location,right next to hyde park , the personnel is very friendly , especially Cristihan. There are many shops nearby. And very good prices!! I really recommend it!
Stayed here for 2 weeks, wonderful little hotel. Staff is very helpful and attentive at all times. Location is perfect, can easily get to the main attractions by bus or metro in 10 mins or so. Highly recommend it!
My wife and I and another couple planned a vacation in the UK for July and made reservations with London House Hotel. When the corona virus hit, we had to cancel our trip. The airline cancelled our reservations and refunded our payment to them. To date, I have emailed London House Hotel 3 times and sent a letter asking that our payment be refunded in full. So far ............crickets; no reply to any of these. The Cancellation Policy makes for interesting reading. I made the reservation on 24 Jan, 2020. The Cancellation Policy accompanying the Confirmation states: "Bookings cancelled after 23 Jan, 2020, are subject to a fee of 430.96 USD." Gee, one day BEFORE the reservation date. Under the circumstances and the reason for the cancellation, I don't feel that a full refund of the 1,100.46 USD is unreasonable. What really bothers me more than the $ is the total ignoring of my attempts at communication. It is unprofessional, discourteous, and completely lacking in any type of customer service. It really made me feel that I don't matter, and that is a sad commentary on a business' ethics.…
This hotel is very cozy, very clean and the location is awesome. It’s close to the metro station and also there are a bunch of dining options around the area that stay open until late night, also there are supermarkets and drugstores nearby. The rooms aren’t really big but it really worked out for me in a good way. Will definitely return!