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London Marriott Hotel Park Lane

Traveler (518)
Room & Suite (187)
Videos (2)
Certificate of Excellence

About

#122 of 1,123 hotels in London
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
London Marriott Hotel Park Lane combines style and luxury with a boutique atmosphere, set in a former grand apartment building dating back from 1919. Our 5-star hotel in London, United Kingdom resides in the city centre and it overlooks Hyde Park & the Marble Arch, near Mayfair & famed attractions. An intimate and elegant hotel matched with high-end guest rooms and amenities, outstanding on-site dining & fitness centre. Ideal for business events as well the hotel boasts four private meeting rooms complete with catering.
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Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Spa
Wifi
Public wifi
Paid wifi
Paid internet
Internet
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Butler service
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Luxury
Hotel links
Visit hotel website
Offers & Announcements:Prepay and Save
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
165Restaurantswithin 0.3 miles
36Attractionswithin 0.3 miles
Neighborhood
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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1,459Reviews
45Q+A
100Room tips
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Popular mentions
We stayed six nights at the Park Lane, and by the end of our trip we felt like part of the family. The staff could not have been more welcoming and accommodating, and we were greeted with genuine care each time we came back to the hotel. We arrived well before check-in time, and while we weren't able to check in immediately, they hotel was able to get us into our room a few hours early. (Plus, it was a lovely upgraded room with a view of the park!) The lounge is well-stocked at all times of day, and does a wonderful breakfast, tea time, and happy hour service. The rooms are gorgeous and up to date with high-class amenities. The rooms are small, but that is to be expected in London I think. The location can't be beat - with being steps from Hyde Park, Mayfair, Marylebone, and the Marble Arch Tube Station, we felt like the entire city was at our fingertips.
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The issue with this hotel is that it attracts lots of titanium Bonvoy members. It was explained to me at check in that titanium members are guaranteed late 4pm check out. Check in is 4pm. So you may not get a room by 4pm (even if you are a titanium member). We are silver and got a room at 5:30pm. We put our name in the que at about 8am. They gave us a couple of free drinks for the hassle. Another couple had to wait as well and they were titanium members. As for the hotel itself, way too expensive for what you get. I would pass unless paying with points. The location is good but London has a phenomenal transit system, making almost any hotel in the city a great home base.
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Response from Fuentebernal, Guest Relations Executive at London Marriott Hotel Park Lane
Responded 1 week ago
Dear Section1248, We would like to thank you for choosing London Marriott Hotel Park Lane during your latest visit. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincerest apologies for the inconvenience caused. We deeply value all of our guests, and we always do our best to accommodate requests such us an early check in. Unfortunately, due to high season, our options are very limited. As you have pointed out, we usually grant the late check out at 4pm because we want to honor this privilege to our Elite Members, therefore rooms sometimes might not ready by our guaranteed time of check in. Please be assured that this is not a common issue we face here at London Marriott Hotel Park Lane, as we are taking our measures to ensure that rooms are ready at the guaranteed time of check in, because we always try not to inconvenience our beloved guests such as yourself. We would be delighted to welcome you back and to restore your trust in us. Please feel free to contact me directly next time you will stay with us and I will ensure to take good care of you. Sincerely, Fuente Bernal
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Very good hotel with excellent service, an executive club with above average meals and a good gym facility with pool. Only downsides are small rooms, lack of early check in, and lack of upgrades for most loyal guests. Excellent location at Marble Arch at the NE corner of Hyde Park. A very good Marriott that is worth the money spent.
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From the second you arrive staff do everything possible to match your expectations. We only had a standard room but it was superb, quiet, quiet effective air conditioning, spotless, beautiful bathroom and very comfy bed. Staff are superb. Location really great next to Marble Arch tube. Very special.
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After a mix up at another hotel I ended up here. Amazing Welcoming hotel staff Stunning room Great services in the room from a drinks perspective, tv choice was good. Bathroom was really nice. The bed was so comfy I slept like a log.
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PRICE RANGE
$468 - $1,421 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott london park lane hotel london, london marriott
FORMERLY KNOWN AS
Marriott London Park Lane
LOCATION
United KingdomEnglandLondonMayfair
NUMBER OF ROOMS
152
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