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Holiday Inn Express London - Hammersmith

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124 King Street, London W6 0QU England
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Traveler (297)
Room & Suite (135)
Dining (30)
Certificate of Excellence

About

#346 of 1,137 hotels in London
Location
Cleanliness
Service
Value
Certificate of Excellence
Holiday Inn Express London Hammersmith hotel is a short stroll from Hammersmith Tube station for direct links to Heathrow Airport and central London. Free Wi-Fi and an inclusive buffet breakfast just steps from Hammersmith's bustling King Street. Our handy location means it's just a few minutes' walk to live music and comedy at the Eventim Apollo, and a short Tube journey for panoramic views on the London Eye and 2 miles to Earls Court and Olympia. Our rooms have everything you need to relax, from comfy beds and to flat-screen TVs and tea/coffee facilities. Each room has an en-suite with power shower, nifty USB ports next to the bed and an iron and ironing board. Kids stay free in family guestrooms and you can socialise 'til late in our contemporary Lobby bar. INFO: Hotel extension project commences 3rd Dec 2018. No car parking or wheelchair access to the hotel during this time.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Fax / photocopying
Baggage storage
Non-smoking hotel
Free internet
Wifi
Internet
Bar / lounge
Restaurant
Breakfast buffet
Complimentary instant cofffee
Vending machine
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Good to know
HOTEL CLASS
Languages Spoken
English
1,328Reviews31Q+A100Room tips
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Let me start by saying that on booking we had been informed that the hotel is undergoing renovation works and that we may experience some inconvenience. When we arrived there was a makeshift reception area on the first floor. Breakfast was a Grab'n Go set up in a meeting room, boxed cereals, croissants, mini muffins etc. You had to bring the food back and eat it in your room. We just had the feeling like we were staying in more like a hostel than a hotel. I must add that I don't think I'll book a room in a Holiday Inn Express anymore as the rooms are so cramped. We booked 2 rooms as we are a family of 5, kids are 17,14 and 12 and prefer their own space. Even with the kids in one and us in the other, there was very little room to move around in either room. The sofa bed was down in our room and as we didn't need it we went to fold it back in and the carpet underneath looked like it had never been vacuumed. We actually put it back down. I can see how the Holiday Inn Express might suit a business person on an overnight stay but it's not really suitable for a family staying for a few nights. On a positive note the Wetherspoons pub next to the hotel has a good range of food and we found Hammersmith a great location to stay in as it is served by both the Piccadilly and District lines.
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Response from London_Hammersmith, Front Office Manager at Holiday Inn Express London - Hammersmith
Responded 1 week ago
Dear Loyola67, First of all, thank you for choosing our property for your family trip. We appreciate your feedback in regards to your recent experience with us, and will indeed share it with the Management for future improvements. Looking forward to the opportunity to welcome you back, and deliver a better service. Warm Regards, Monica B, Guest Service Manager
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Yes I knew about the building work when I booked. Even had a call to remind me. What I didn’t know was how utterly unwelcoming the staff were.... almost too much trouble to greet us on check in.... the temporary reception looked very temporary.... To ‘have’ to pay for breakfast in the price and be told it was ‘grab and go’ I find disappointing. Not something I would want to eat.... we didn’t bother... surely better during this renovation work it would be better to reduce the price? Plenty of places nearby to find breakfast. Room was fine (pillows - seemed to be foam - were hard). I won’t return....
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Response from lindseybyrne92, Front Office Manager at Holiday Inn Express London - Hammersmith
Responded 1 week ago
Hi Bardingley, Thanks for the review. We're pleased to see that you were informed of the exciting refurbishment in advance of your stay. We're making the final touches in our new-look reception, bar and lounge and we'll unveil the changes very soon! It's really disappointing to see that we did not give you the great first impression and customer service that we aim for. If you would like to provide any further feedback around this, please email gm@expresshammersmith.co.uk. We appreciate that a lot of our guests enjoy a hot start to the day, though we wanted to make sure everyone could still enjoy fuel for their busy days ahead. With this in mind, we decided to offer an enhanced continental selection, with pastries, yoghurts, fruit, cereals and more. We'd love for you to visit us again to see the makeover for yourself! Best wishes, Lindsey
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+1
I was in London for a brief business visit and chose Holiday Inn Express, Hammersmith, given its proximity to my office. Location of the hotel is on the King Street so besides being close to the station it was also close to numerous restaurants like Nandos or Subway, shopping areas etc. There’s a pub adjoining to the hotel premises as well. The rooms are small but adequate, cosy and equipped with everything one will expect from a budget business hotel like internet connectivity, comfortable bed, a TV and a tea/coffee maker set. What I liked is that the hotel provides skimmed milk sachets instead of dairy powder that made the coffee taste better. The hotel premises, mainly the front area, is under the renovation. Although it didn’t cause any nuisance such as noise, it did mean entering the hotel was bit challenging through a side door especially while carrying heavy luggage. Breakfast hall was shut too, but hotel ensured room delivery of grab n go breakfast in the room as per prescribed timing. Breakfast spread was limited like cereals, croissant, danish, fruits etc. I would have preferred hot/warm breakfast although I what they offered wasn’t bad either. Overall I quiet liked the place and found it to be value for money. Staff interaction, whenever we needed one, was pleasant and professional. I will not mind choosing this place next time I am visiting for business. Hopefully the renovated place would be ready by then to really leverage its full value.
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Response from London_Hammersmith, Manager at Holiday Inn Express London - Hammersmith
Responded 2 weeks ago
Dear TusharDX, Thank you for choosing Holiday Inn Express Hammersmith and taking your time and sharing your recent experience with us. Our team hopes you had a nice time and that you visited many beautiful places in our location.. Hopefully by your next visit our construction works will all be finished and the warm breakfast will be available again. Kind Regards, Adrian | Guest Service Assistant
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Attended here for an overnight stay due to being in the white city area for business. To get to the hotel from Euston Square it takes around 25 minutes on the circle line. From the tube takes around 10 mins walk up the high street where there are coffee shops and Nando’s 5 mins away. The hotel itself is attached to a Wetherspoons. The hotel is currently being refurbished which on check in you are given a letter explaining the modifications to the breakfast area etc. On check in as a good Will offering you are offered a free drink of your choice (alcoholic or none alcoholic) which can be taken to the room because there is no other place to drink it. Breakfast is provided in the rooms and ordered by placing a breakfast request of items on your door before midnight. To be honest this was a good idea but the quality of the food is the same for any holiday inn express - poor and cheap quality - consisting of cereal, danish, croissants, instant porridge and instant coffee, water and a carton of milk with either an apple or banana. If you want a hot breakfast maybe just go to the pub attached to this hotel but I would give the breakfast order a miss. The rooms are the usual cheap and basic standard which was expected. I was on the third floor and from leaving the lift you could smell an odour which I think was from the carpets that either need cleaning or replacing - yuck. The hotel itself was quiet and the refurbishment according to the letter is only for February 2020. The staff were all very welcoming but I would only stay in this hotel again if the refurbishment and odour was a vast improvement.
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Response from London_Hammersmith, Manager at Holiday Inn Express London - Hammersmith
Responded 2 weeks ago
Dear SueT995, Thank you for choosing Holiday Inn Express Hammersmith. We are glad that the reception staff met your expectations. We know the building works have been disruptive and are grateful to you for staying through it regardless. Hopefully by your next visit it will all be finished and the warm breakfast will be available again. Kind Regards, Adrian | Guest Service Assistant
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Great little hotel in Windsor minutes walk from the high street where the shops bars and restaurants are. Really lovely and accommodating staff. Recommended for a short stay. No fridges in room only tea coffee making facilities
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Response from London_Hammersmith, Front Office Manager at Holiday Inn Express London - Hammersmith
Responded 2 weeks ago
Dear P1590ERsamantham, It was a pleasure to welcome you to our property, and hope you had a fantastic time with us. Our location is indeed fantastic, and with lots of options around. Great to know you adored it! Moreover, we appreciate your kind words for our team members, as well as your recommendation. Looking forward to your next booking with us. Warm Regards, Monica B, Guest Service Manager
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PRICE RANGE
$116 - $249 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express london - hammersmith hotel london
LOCATION
United KingdomEnglandLondonHammersmith / Fulham
NUMBER OF ROOMS
135
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Frequently Asked Questions about Holiday Inn Express London - Hammersmith
Which popular attractions are close to Holiday Inn Express London - Hammersmith?
Nearby attractions include The Dove at Hammersmith (0.2 miles), Lyric Hammersmith (0.2 miles), and Hammersmith (0.2 miles).
What are some of the property amenities at Holiday Inn Express London - Hammersmith?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Holiday Inn Express London - Hammersmith?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Holiday Inn Express London - Hammersmith?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Express London - Hammersmith?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Holiday Inn Express London - Hammersmith?
Conveniently located restaurants include Kamasutra Indian Restaurant, The Andover Arms, and La Petite Bretagne Hammermsith.
Are any cleaning services offered at Holiday Inn Express London - Hammersmith?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express London - Hammersmith?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Holiday Inn Express London - Hammersmith?
Many travelers enjoy visiting Churchill War Rooms (4.4 miles), Houses of Parliament (4.6 miles), and Westminster Abbey (4.5 miles).
Is Holiday Inn Express London - Hammersmith accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.