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Park Lane, Mount Street,, London W1K 7TN England
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Traveler (202)
360
Panoramas (30)
Room & Suite (758)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 12/24/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grosvenor House Suites
Updated 12/24/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#64 of 1,198 hotels in London
Location
4.9
Cleanliness
4.8
Service
4.8
Value
4.4
With an exclusive Park Lane address, Grosvenor House Suites combines the luxuries of a full serviced apartment with the discretion, comfort and security of a private Mayfair residence. The property boasts 130 contemporary suites ranging from studios to one, two, three and four bedroom suites to our four and five bedroom penthouses, with balconies overlooking Hyde Park and Mayfair. The suites offer full kitchen facilities, separate dining and lounge areas, complimentary wireless internet access, daily housekeeping service, all day casual dining in the Atrium, 24 hour room service, on site fitness room and an extensive list of exclusive At Home services provided by our dedicated Residence Concierge team.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast available
Bicycle rental
Bicycle tours
Babysitting
Children's television networks
Wifi
Personal trainer
Breakfast in the room
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Highchairs available
Airport transportation
Meeting rooms
24-hour security
Concierge
Newspaper
Non-smoking hotel
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Washing machine
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bidet
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Minibar
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
On-demand movies
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Park View
Languages Spoken
English, French, Spanish, Arabic and 6 more
559Reviews6Q+A100Room tips
Traveler rating
  • 464
  • 63
  • 13
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Time of year
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Language
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Popular mentions
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Most Recent
laurenmhou wrote a review Aug 4
1 contribution
We recently stayed for 8 nights in a 2 room suite and I will never stay any where else in London. We have had the privilege of staying at excellent hotels around the world and have never had a better experience in an urban hotel. The staff were 100% beyond expectations. Loubna is guest relations and the concierge staff helped me plan flowers and balloons for a birthday surprise and added in a decorated cake without my asking. We would come back at the end of the day to find a bottle of champagne, special cupcakes places on a moving model of the London Eye, a Henry the VIII cocktail mix set up and instructions after seeing the play Six (based on the six wives of Henry VIII). The concierge helped us get tickets so they knew our agenda. Any request was honored. Everyone was gracious. The food from the 24 hour room service menu was even good and delivered in a timely fashion. The rooms are large, well lit, high tech and equipped with a washer/drier, a full refrigerator and range/stove (which we did not use). The location is fabulous, across from the park and a short walk from several Michelin star restaurants. A special call out to Lucka from the concierge staff as well. Business or vacation, you cannot go wrong. While the price is expensive, for the space and service, it is a bargain.
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Date of stay: July 2022
Value
Location
Service
Room Tip: ask for a room overlooking the park
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Natalie Wilkinson, Other at Grosvenor House Suites
Responded 4 days ago
Dear laurenmhou, Thank you so much for your glowing review! It is fantastic to hear we exceeded your expectations, and that you felt at home at Grosvenor House Suites! Rest assured I shall pass on your wonderful feedback to the team in particular Loubna and the concierge, for all making your stay so memorable. We very much hope we will have the opportunity to welcome you back in the near future Kind regards, Andrew Henning General Manager
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Neharika Arora wrote a review Jun 2022
1 contribution
Had the most amazing time staying here. Special thanks to Dora who made sure my stay at the hotel was exceptional and super comfortable. Her hospitality was par excellence. Would want to stay in this hotel every time i visit London only because of Dora!! Thank you for making my stay and trip memorable
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Date of stay: June 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Natalie Wilkinson, Other at Grosvenor House Suites
Responded Jun 27, 2022
Dear neharika20, Thank you so much for taking the time to share your feedback following your recent stay. We are so delighted you had such a wonderful time, and have been so impressed with our property and service. Rest assured, I shall pass on your wonderful feedback to the team, in particular Dora, for making your stay so enjoyable. Thank you once again neharika20, and we look forward to welcoming you back to Grosvenor House Suites in the near future. Kind regards, Andrew Henning General Manager
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hanin j wrote a review Jun 2022
1 contribution
This is our 3rd stay in this hotel and is always our preferred place in london. Great location and great service ! The rooms are spacious and the hotel is near all our favorite restaurants, shops and top attractions
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Date of stay: May 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Natalie Wilkinson, Other at Grosvenor House Suites
Responded Jun 7, 2022
Dear 183haninj, Thank you so much for taking the time to share your feedback following your recent stay. We are delighted you returned for a third visit and have been so impressed with our property and service. Rest assured, I shall pass on your wonderful feedback to the team for always making your stay so enjoyable. Thank you once again 183haninj , and we look forward to welcoming you back to Grosvenor House Suites in the near future. Kind regards, Andrew Henning General Manager
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SunnyDay007 wrote a review May 2022
Weybridge, United Kingdom21 contributions31 helpful votes
I had an extended stay of twelve weeks at Grosvenor House Suites whilst my nearby home was being redecorated. I selected GHS as I wanted apartment-style accommodation, with space to relax and to prepare food/eat when I wanted. I had hoped for good accommodation, and I certainly received that. But what really made the stay extra special though was the sheer professionalism and friendliness of the whole team there. I received a great and friendly welcome every single day and every single time I passed Reception, passed the Concierge desk, or used the restaurant. The General Manager also regularly checked that I was happy. An outstanding property in a great central London location with a truly top team. They made it feel like 'home' and can't recommend them and GHS highly enough.
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Date of stay: April 2022
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Natalie Wilkinson, Other at Grosvenor House Suites
Responded May 5, 2022
Dear SunnyDay007 Thank you so much for your glowing review! It is fantastic to hear we exceeded your expectations, and that you felt at home at Grosvenor House Suites! Rest assured I shall pass on your wonderful feedback to the team for all making your stay so memorable. We very much hope we will have the opportunity to welcome you back in the near future Kind regards, Andrew Henning General Manager
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Rebecca V wrote a review Apr 2022
2 contributions
We had a wonderful stay and nothing was too much trouble. They apartment was truly exceptional and the epitome of luxury and style. The concierge was friendly and helpful and reception gave us a warm welcome. We loved it and would highly recommend.
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Natalie Wilkinson, Other at Grosvenor House Suites
Responded Apr 26, 2022
Dear RebeccaV, Thank you so much for taking the time to share your feedback following your recent stay. We are so delighted you had such a wonderful time especially as it was your anniversary, and have been so impressed with our property and service. Rest assured, I shall pass on your wonderful feedback to the team for making your stay so enjoyable. Thank you once again RebeccaV, and we look forward to welcoming you back to Grosvenor House Suites in the near future. Kind regards, Andrew Henning General Manager
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JeffFMiamiBeach wrote a review Apr 2022
5 contributions4 helpful votes
We just returned from a week staying at the Grosvenor House Suites in London and it was a truly first class experience. Our room was large (a suite) and beautiful and overlooked Hyde Park. The room had great amenities including a large refrigerator and washer/dryer unit. The hotel was very quiet - we never heard noise either inside or coming in from the outside. What we most enjoyed was the wonderful service. Stephanie at the front desk welcomed us warmly and was very helpful getting us oriented to the room and neighborhood. Lukas at the concierge desk helped us ship a box home. And Lena in the dining room served us a delightful lunch the day we arrived. We can't wait to return to this wonderful place.
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
Room Tip: Some rooms have a Hyde Park view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Natalie Wilkinson, Other at Grosvenor House Suites
Responded Apr 19, 2022
Dear JeffMiamiBeach, Thank you so much for taking the time to share your feedback following your recent stay. We are so delighted you had such a wonderful time, and have been so impressed with our property and service. Rest assured, I shall pass on your wonderful feedback to the team, in particular Stephanie, Lukas and Lena for making your stay so enjoyable. Thank you once again JeffMiamiBeach, and we look forward to welcoming you back to Grosvenor House Suites in the near future. Kind regards, Andrew Henning General Manager
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mani993 wrote a review Apr 2022
Dubai, United Arab Emirates46 contributions47 helpful votes
+1
By far the best place we ever stayed at. Everything beyond expectation. The concierge were the best and provided you with everything you needed very quickly. Food was exceptional. Staff amazing and polite. Rooms without a doubt the most specious in London. Area the best of the best.
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Date of stay: March 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Natalie Wilkinson, Other at Grosvenor House Suites
Responded Apr 11, 2022
Dear mani993, Thank you so much for taking the time to share your wonderful feedback following your recent stay. We are simply thrilled that you have been so impressed with our property and service. Rest assured, I shall pass on your fantastic comments to all the team for making your stay so enjoyable. Thank you once again mani993, and we look forward to welcoming you back to Grosvenor House Suites in the near future. Kind regards, Andrew Henning General Manager
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FahadBsm wrote a review Apr 2022
Al Khobar, Saudi Arabia5 contributions3 helpful votes
GHS is one of the best places everyone should consider when coming to London. Every time we choose them they never made us regret. Everyone there is just super kind and perfect from the reception, concierge, rooms service and house keeping. I met Demi at the check in desk, since then she’s been so kind and helpful for my whole family, every time we pass by we see her big smile and asking if there is anything she can help us with, she just been super nice and made our stay even better than the last time. She as well offered us a late check out we never got this late and it felt like a very normal day not being so panicked in the day of travelling (since our flight was at night). I don’t know if you’re gonna see this Demi, but thank a lot to you and the team, you just made us feel home.
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Date of stay: March 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Natalie Wilkinson, Other at Grosvenor House Suites
Responded Apr 7, 2022
Dear FahadBsm, Thank you so much for taking the time to share your feedback following your recent stay. We are so delighted you had such a wonderful time, and have been so impressed with our property and service. Rest assured, I shall pass on your wonderful feedback to the team, in particular Demi, for making your stay so enjoyable. Thank you once again FahadBsm, and we look forward to welcoming you back to Grosvenor House Suites in the near future. Kind regards, Andrew Henning General Manager
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Michael S wrote a review Mar 2022
1 contribution
Excellent experience, fabulous food and service. Plenty of choice. Beautiful decor, polite and courteous staff. A special thank you to Parham who made us feel very welcome and special. Highly recommended.
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Neil M wrote a review Feb 2022
1 contribution
This was my second time staying at the suites in 3 months. I was incredibly impressed by the service, the cleanliness, and the location of the hotel. The staff, who welcomed me back by name, were incredibly responsive, and engaging. They were always there to please. The rooms were awesome, and very clean. Top shelf amenities. In room refreshments were amazing. If you needed anything from reservations/taxi/explanations etc, they were always there to assist. Very central location, walking distance to many amazing areas. 1 hour from landing to hotel via Heathrow express. Planning next trip already. and will stay there. Jolanta was so helpful , and pleasant to deal with.
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Date of stay: January 2022
Rooms
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Natalie Wilkinson, Other at Grosvenor House Suites
Responded Feb 3, 2022
Dear neilmG65ZR, Thank you so much for taking the time to share your feedback following your recent stay. We are delighted you returned for a second visit within a short period, and have been so impressed with our property and service. Rest assured, I shall pass on your wonderful feedback to the team, in particular Jolanta, for making your stay so enjoyable. Thank you once again neilmG65ZR, and we look forward to welcoming you back to Grosvenor House Suites in the near future. Kind regards, Andrew Henning General Manager
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PRICE RANGE
$837 - $1,401 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonMayfair
NUMBER OF ROOMS
130
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Frequently Asked Questions about Grosvenor House Suites
Which popular attractions are close to Grosvenor House Suites?
Nearby attractions include Animals in War Memorial (0.2 miles), Mercato Metropolitano (Mayfair) (0.3 miles), and Speakers Corner (0.3 miles).
What are some of the property amenities at Grosvenor House Suites?
Some of the more popular amenities offered include free wifi, a fitness center, and airport transportation.
Which room amenities are available at Grosvenor House Suites?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Grosvenor House Suites?
Guests can enjoy breakfast and a snack bar during their stay.
Is parking available at Grosvenor House Suites?
Yes, parking is available to guests.
What are some restaurants close to Grosvenor House Suites?
Conveniently located restaurants include The Park Room, JW Steakhouse, and The Bar at The Dorchester.
Are there opportunities to exercise at Grosvenor House Suites?
Yes, guests have access to a fitness center during their stay.
Does Grosvenor House Suites have airport transportation?
Yes, Grosvenor House Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grosvenor House Suites?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Grosvenor House Suites?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Polish, and Arabic.
Are there any historical sites close to Grosvenor House Suites?
Many travelers enjoy visiting Churchill War Rooms (1.2 miles), Tower of London (3.4 miles), and Houses of Parliament (1.4 miles).