Grosvenor House Suites
Park Lane, Mount Street,, London W1K 7TN England
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About
#53 of 1,209 hotels in London
Location
4.9
Cleanliness
4.8
Service
4.8
Value
4.4
With an exclusive Park Lane address, Grosvenor House Suites combines the luxuries of a full serviced apartment with the discretion, comfort and security of a private Mayfair residence. The property boasts 130 contemporary suites ranging from studios to one, two, three and four bedroom suites to our four and five bedroom penthouses, with balconies overlooking Hyde Park and Mayfair. The suites offer full kitchen facilities, separate dining and lounge areas, complimentary wireless internet access, daily housekeeping service, all day casual dining in the Atrium, 24 hour room service, on site fitness room and an extensive list of exclusive At Home services provided by our dedicated Residence Concierge team.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast available
Bicycle rental
Bicycle tours
Babysitting
Children's television networks
Wifi
Personal trainer
Breakfast in the room
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Highchairs available
Airport transportation
Meeting rooms
24-hour security
Concierge
Newspaper
Non-smoking hotel
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Washing machine
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bidet
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Minibar
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
On-demand movies
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Modern
Languages Spoken
English, French, Spanish, Arabic and 6 more
Location
97Great for walkers
Grade: 97 out of 100
72Restaurantswithin 0.3 miles
33Attractionswithin 0.3 miles
Contact
Park Lane, Mount Street,, London W1K 7TN England
Getting there
Marble ArchUnderground8 min
Bond StUnderground9 min
Rental CarsSee rental cars from $25/day
Nearby restaurants
The Park Room
922 reviews1 minBritish
JW Steakhouse
1,217 reviews2 minAmerican
Vesper Bar
342 reviews4 minBar
Hélène Darroze at The Connaught
1,288 reviews5 minFrench
See all nearby restaurantsNearby attractions
Animals in War Memorial
179 reviews4 minMonuments & Statues
Mercato Metropolitano (Mayfair)
130 reviews6 minFlea & Street Markets
Jesuit Church of The Immaculate Conception Farm Street
28 reviews6 minChurches & Cathedrals
Speakers Corner
313 reviews6 minPoints of Interest & Landmarks
See all nearby attractions578Reviews6Q+A100Room tips
Reviews
Traveler rating
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Most Recent
Outstanding services , professional and friendly staff . I extended my stay for additional 3 days just to enjoy the hotel experience. Definitely I will always choose them for future visits to London. The concierge service was outstanding I asked for so many things and they managed to get for me immediately. Especial thanks to Mr. Nitin , Lubna Dora from reception and Emanuel, Robert, Tim, Janis, Antonio, Sergei, Wilson, Szay, Ioannis, Rajib from concierge
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Natalie Wilkinson, Other at Grosvenor House Suites
Responded 4 weeks ago
Dear SB k, Thank you so much for your glowing review! It is fantastic to hear we exceeded your expectations, and that you felt at home at Grosvenor House Suites! Rest assured I shall pass on your wonderful feedback to the team for all making your stay so memorable. We very much hope we will have the opportunity to welcome you back in the near future Kind regards, Andrew Henning General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The apartment suites are well maintained and very comfortable, room amenities great , service team always available to assist, great customer service and experience over last few visits that I have stayed over the last one year .
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Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Natalie Wilkinson, Other at Grosvenor House Suites
Responded Jan 31, 2023
Dear ZafarS, Thank you so much for taking the time to share your feedback following your recent stay. We are so delighted you had such a wonderful time and have been so impressed once again, with our property and service. Rest assured, I shall pass on your wonderful feedback to the team for making your stay so enjoyable. Thank you once again ZafarS, and we look forward to welcoming you back to Grosvenor House Suites in the near future. Kind regards, Andrew Henning General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The W-B’s Travel Diary wrote a review Jan 2023
London, United Kingdom100 contributions91 helpful votes
We have just returned from two nights, three days in a one bedroom suite. We have lived in London all our lives and didn’t realise these beautiful suites were here. What a find! We travel into town a lot and we highly recommend this accommodation. The suites are huge, beautifully furnished with everything you need. The room service was fantastic. All of the in room products were Milton Brown. Everything about this property is very well done. The staff are a credit from the reception, check in, porters, to the room service. Everyone made us feel very welcome and we hope to return very soon. Thank you for a fabulous weekend.
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Natalie Wilkinson, Other at Grosvenor House Suites
Responded Jan 30, 2023
Dear Thehappilymarried, Thank you so much for your glowing review! It is fantastic to hear we exceeded your expectations, and that you felt at home at Grosvenor House Suites! Rest assured I shall pass on your wonderful feedback to the team for all making your stay so memorable. We very much hope we will have the opportunity to welcome you back in the near future Kind regards, Andrew Henning General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful apartment overlooking Park Lane, the whole team 5 star service especially Antonio he was exceptional. I would recommend this place to everyone and I would definitely come back and stay next year.
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Date of stay: January 2023
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Natalie Wilkinson, Other at Grosvenor House Suites
Responded Jan 25, 2023
Dear 575sachad, Thank you so much for your glowing review! It is fantastic to hear we exceeded your expectations, and that you felt at home at Grosvenor House Suites! Rest assured I shall pass on your wonderful feedback to the team, in particular Antonio, for all making your stay so memorable. We very much hope we will have the opportunity to welcome you back in the near future Kind regards, Andrew Henning
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was lucky enough to spend the afternoon at Grosvenor house suites last week for a business meeting and it was exceptional from start to finish from efficiencies and warm welcome from the front desk teams through to meeting with Natalie, Andre and Andrew. A real delight in the heart of park lane with outstanding attention to detail, I highly recommend.
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Natalie Wilkinson, Other at Grosvenor House Suites
Responded Jan 23, 2023
Dear Mariajanemacree5, Thank you so much for taking the time to share your feedback following your recent business meeting. It was a pleasure to meet you. We are so delighted you have been so impressed with our property and service. Rest assured, I shall pass on your wonderful feedback to the team. Thank you once again Mariajanemacree5, and we look forward to welcoming you back to Grosvenor House Suites in the near future. Kind regards, Andrew Henning General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Perfect in every way. There is literally nothing to criticize about the hotel, the service or the overall experience of staying here. The location is wonderful. Everything is at your doorstep. We stayed over Christmas so the "Winter Wonderland" events (which was incredible!) in Hyde Park was directly across the street and the lights of the Winter Wonderland made the outlook from the hotel even more beautiful. Mayfair is stunning with luxury hotels, beautiful boutiques and restaurants surrounding. And you are a short walk to two Underground stations (Marble Arch and Hyde Park Corner) to go anywhere. Also the Oxford St shopping discrict (with Selfridges) is also a short walk in one direction, while Knightsbridge (with Harvey Nichols and Harrods) is a short walk in the opposite direction. The room was very modern and was huge. We were upgraded to a one bedroom suite, so we had a separate living room, with full kitchen. The bathroom was stunning with a great soaking bath. And the service was outstanding. Everyone very friendly and going out of their way to assist. Flawless. This will be my new go-to in London.…
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Date of stay: December 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Natalie Wilkinson, Other at Grosvenor House Suites
Responded Jan 3, 2023
Dear shaun_of_oz, Thank you so much for your glowing review! It is fantastic to hear we exceeded your expectations, and that you felt at home at Grosvenor House Suites! Rest assured I shall pass on your wonderful feedback to the team for all making your stay so memorable. We very much look forward to welcoming you back to Grosvenor House Suites in the near future. Kind regards, Andrew Henning General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We visited the Grosvenor House Suites over the weekend with a party of 16 people, crossing three generations, to celebrate the parents’ 50th wedding anniversary. We had an absolutely amazing stay, and the hotel staff, every single one we met, stood at our service if we needed anything. The apartments are very spacious and comfortable. Beds are amazing. Rooms are very well sound proofed; suits perfect when there are a lot of kids in the group. Large spaced living room where we could gather all of us for a pre-dinner drink, and then order up in room dining and everyone could join in (kids could eat first and then go watch TV in the other apartment while adults could just sit still at the dining table, with the youngest ones playing on the floor…) This type of social interaction with so many people at different ages would never have been possible in a restaurant or a standard hotel, so for us, this was the best set-up ever. We had one breakfast in the atrium restaurant, and one in the apartments - very convenient to be able to choose! Apartments are fully equipped with everything needed. Decent grocery store (marks & Spencer’s) is about 10 min walk away. One evening we ordered in Chinese food from the nearby restaurant - very convenient. Sending out a huge thanks to Robert the concierge who helped sort out and administrate a last-minute take away order for so many people on a Saturday night, as well as to Carlos the butler who set us up for afternoon tea at the Sheraton and had prepped the apartment for the celebration evening.!🙏👊 Thanks again everyone at the GHS for a fantastic weekend! /The Valentin Family…
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Natalie Wilkinson, Other at Grosvenor House Suites
Responded Dec 18, 2022
Dear Fredrik V, Thank you so much for your glowing review! It is fantastic to hear we exceeded your expectations, and that you felt at home at Grosvenor House Suites! Rest assured I shall pass on your wonderful feedback to the team, in particular Robert and Carlos, for making your stay so memorable. We very much hope we will have the opportunity to welcome you back in the near future Kind regards, Andrew Henning General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wow! This has been our best stay in London so far. It was such an incredible experience, starting from the understated entrance that belies the elegant splendour that awaits! We are so pleased we chose this gem for our wedding anniversary week; we were made to feel so special and didn’t want to leave! Our two-bedroomed suite was incredible, the spacious lounge with kitchen and large floor to ceiling windows overlooking Hyde Park with its Winter Wonderland were an absolute treat! Thank you Soufian and Antonio at Reception for your hospitality, thanks to Liuba (not sure of the spelling) at the Atrium with the team there, and a special thank you to Robert and your team at the Concierge Desk for your painstaking attention to detail with our busy week’s schedule! We can hardly wait to be back! Happy holidays, everyone!…
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Natalie Wilkinson, Other at Grosvenor House Suites
Responded Dec 16, 2022
Dear susankK4878WB, Thank you so much for your glowing review! It is fantastic to hear we exceeded your expectations, and that you felt at home at Grosvenor House Suites! Rest assured I shall pass on your wonderful feedback to the team, in particular Soufian, Antonio, Liuba, Robert, and the concierge team for all making your stay so memorable. We very much hope we will have the opportunity to welcome you back in the near future. Kind regards, Andrew Henning General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I wasn’t sure what to expect when I booked this stay. At first I thought it was part of the Marriott Grosvenor (which it is NOT) and then the size of the rooms seemed impossibly big for London. So I got worried it was some kind of hotel apartment time share sublease thing. But I stuck with it, yet remained suspicious. Well, all my fears were wrong, and the hotel is actually one of the BEST most bespoke, quality, caring, luxurious, calm, delightful hotels in the entire city. I was Blown Away. You meet staff who care and work at a 10/10 level at all times. The hotel is completely private and secure, only guests can enter the lobby. It’s like you own a home in Mayfair, it’s just uncanny how you trick yourself into believing you actually live in Mayfair when you stay here. The concierge team, (at least 2 of them on duty 24/7 which is impressive) are one of the BEST teams in the entire city. I did NOT want to leave on check-out day. I even extended my stay by a day because the place was such a treat. The rooms are huge, you get a fridge/freezer, washer for clothes and dishes, sink, range, coffee maker, it’s just unreal. And to be one block from the Dorchester, with a view of Hyde Park, is amazing. The concierge team, especially Darius, can hook you up with whatever place you need to go for drinks or food or anything else. The entrance is very hidden, but once you find it, you’ll know it, and I like that it’s hidden. Location is a 10 out of 10. They are under new management/ownership, but this new team is Excellent. Everyone is working so hard to make you feel like a resident owner, not a hotel guest, and that is such a pleasant experience. All employees genuinely care about you and your experience at their hotel and that is led by Soufian who is in charge of guest relations and let me tell you, this guy DELIVERS. He offers a caring, patient ear for what can be done to improve your experience, and makes you feel part of the family right away. Soufian has clearly been trained at some of the best hotels in the world and it shows. With Soufian you are able to build the kind of relationships not usually possible at a London hotel. Needless to say, I will be returning and enjoying may ‘home’ in the best neighborhood in the city. How exciting! …
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Date of stay: November 2022Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Natalie Wilkinson, Other at Grosvenor House Suites
Responded Dec 5, 2022
Dear Odyssey668812, Thank you so much for your wonderful glowing review! It is fantastic to hear we exceeded your expectations, and that you felt at home at Grosvenor House Suites! Rest assured I shall pass on your wonderful feedback to the team in particular Darius and Soufian, for making your stay so memorable. Thank you once again Odyssey668812, and we very much hope we will have the opportunity to welcome you back in the near future. Kind regards, Andrew Henning General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful place to stay for families right across from Hyde Park, including really well-appointed kitchens with laundry machines, friendly and accommodating service teams, convenient location to shopping and many dining options.
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Natalie Wilkinson, Other at Grosvenor House Suites
Responded Nov 28, 2022
Dear Maggie D, Thank you so much for taking the time to share your feedback following your recent stay. We are so delighted you had such a wonderful time and have been so impressed with our property and service. Rest assured, I shall pass on your wonderful feedback to the team for making your stay so enjoyable. Thank you once again Maggie D, and we look forward to welcoming you back to Grosvenor House Suites in the near future. Kind regards, Andrew Henning General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$778 - $1,339 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonMayfair
NUMBER OF ROOMS
130
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Claim Your ListingGROSVENOR HOUSE SUITES - Updated 2023 Prices & Hotel Reviews (London, England)
Frequently Asked Questions about Grosvenor House Suites
Which popular attractions are close to Grosvenor House Suites?
Nearby attractions include Animals in War Memorial (0.2 miles), Mercato Metropolitano (Mayfair) (0.3 miles), and Speakers Corner (0.3 miles).
What are some of the property amenities at Grosvenor House Suites?
Some of the more popular amenities offered include free wifi, a fitness center, and airport transportation.
Which room amenities are available at Grosvenor House Suites?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Grosvenor House Suites?
Guests can enjoy breakfast and a snack bar during their stay.
What are some restaurants close to Grosvenor House Suites?
Conveniently located restaurants include The Park Room, JW Steakhouse, and Vesper Bar.
Are there opportunities to exercise at Grosvenor House Suites?
Yes, guests have access to a fitness center during their stay.
Does Grosvenor House Suites have airport transportation?
Yes, Grosvenor House Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grosvenor House Suites?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Grosvenor House Suites?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Polish, and Arabic.
Are there any historical sites close to Grosvenor House Suites?
Many travelers enjoy visiting Churchill War Rooms (1.2 miles), Tower of London (3.4 miles), and Houses of Parliament (1.4 miles).