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Sofitel London St James

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#32 of 1,070 Hotels in London
Certificate of Excellence
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3,485 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel London St James
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Showing 2,379: English reviews
Wilmington, Delaware
Level Contributor
71 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed March 25, 2012

This is a beautiful, elegant hotel with highly trained and well mannered staff. The rooms are well appointed. It is steps away from the Piccadilly Circus tube station which makes for easy access to/from Heathrow airport. The location is perfect for shopping around Bond st, Oxford st and Regent st and for sightseeing. I can't wait to go back.

Helpful?
Thank MidlifeF
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Indeed we are centrally located in the heart of London. It is quite convenient for both business & leisure purposes stays. I thank you for mentioning the high standards of service provided to you by our efficient staff. This is our utmost reward. We genuinely interact with all of our guests and this makes a huge difference! I look forward... More 

Bergen, Norway
Level Contributor
157 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed March 22, 2012

I loved it! The consept, the people working there - everything!

Helpful?
Thank Hildegull
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

It was a real pleasure welcoming you at Sofitel London St James and to offering you our genuine undivided attention. The team and I look forward to your next visit. Best regards, Denis Dupart General Manager More 

Billingham, United Kingdom
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 17, 2012

Stayed many times, always FANTASTIC ! Great city centre location, quiet rooms, gorgeous bathroom and oh so comfy beds, the best breakfast experience ever... A big treat.

Helpful?
1 Thank MOOONTOUR
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

The team and I were extremely happy to hear that your stays at Sofitel London St James are "always fantastic". We thank you for pointing out your great satisfaction. We look forward to welcoming you back. Best regards, Denis Dupart General Manager More 

London
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 17, 2012

I am a frequent business traveler and rarely take the time to comment on hotels - but i feel compelled to comment on the Sofitel St. James as the quality of the services (especially the service) and rooms (very well done and very quiet) were exceptional and of 5 star quality (i slept through my wake up call and received... More 

Helpful?
Thank daniel r
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Your extremely satisfactory feedback regarding our high standards of service made me very proud of the whole Sofitel London St James team and I thank you for that. The Executive Chef, Vincent Ménager, felt also very proud when reading that both food and service are "exceptional" at The Balcon. I look forward to your next stay with us. Best regards,... More 

Los Angeles, California
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 16, 2012

After numerous visits to the Sofitel London St. James, I am more and more convinced that it is the best-run hotel I've stayed in. The people who work there -- the "lobby ambassadors," the front desk staff, the restaurant manager, the bar staff, and others -- are consistently cheerful and helpful, and the top management makes certain that nothing is... More 

Helpful?
Thank PSeib
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Please allow me to thank you for your kind words regarding my management of the hotel. We are a team at Sofitel London St James and I felt very proud of all staff members when reading your message. Hence the team and I look forward to welcoming you back very soon. Best regards, Denis Dupart General Manager More 

London, United Kingdom
2 reviews
4 of 5 stars Reviewed March 16, 2012

The Sofitel in London offers comfort right at the heart of the capital. To say it is so central it is also surprisingly quiet. The rooms are well presented with all the fixtures and fittings you would expect without being overly fussy. Comfortable bed, great shower. The dining experience is fantastic with a balanced menu and a good wine cellar.... More 

Helpful?
Thank Colonel M
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I am very pleased to hear about your general satisfactory experience at Sofitel London St James. The refurbishment of our restaurant, The Balcon, and the St James Bar meant a lot to all of us and I am truly happy to read that both your dinner and breakfast were fantastic. I am sorry for the disappointment caused due to the... More 

Bristol, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 14, 2012

Our fourth visit to the Sofitel St James and another outstanding success. This is not an inexpensive hotel but the location and the experience make up for any additional cost implication. The rooms are well equipped and modern, we were upgraded to a superior room from a classic room at no extra cost. When booking we advised we were visiting... More 

Helpful?
Thank oddball66
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I thank you for your warm words regarding our high standards of service. I am truly happy to hear that you have had such an outstanding experience with us as we cannot help indulging all of our guests at any occasion. I also thank you for praising our St James Bar as its refurbishment meant a lot to all of... More 

Hong Kong, China
Level Contributor
52 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed March 13, 2012

This is a return trip to Sofitel St James although I have not been for a while. The hotel is still beautiful, from the lobby and the wonderful flower arrangements, to the elegant black and white rooms. Also, the service remains excellent - friendly and efficient. My 83 year old mother is with me on this trip and she cannot... More 

Helpful?
Thank HongKongFan
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I thank you for expressing such satisfaction regarding your enjoyable experience at Sofitel London St James. Indeed we love to indulge all of our guests. I am looking forward to your next stay so that you and your mother can carry on spending some overnights on MyBed. Warm regards, Denis Dupart General Manager More 

Boston, Massachusetts
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed March 12, 2012

We, me and the lady friend just came back from a 5 night stay at the Sofitel St. James and were truly impressed. Being that we took the "red-eye" from Boston to London, we got to the city at 8am, which is 7 hours before standard check-in. However, Sofitel was very generous and offered us our rooms at 8am!! That... More 

Helpful?
1 Thank illshame
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I thank you for mentioning in your feedback to have been "impressed" with your experience at Sofitel London St James. We try our utmost and please all of our guests in the most genuine way. I thank you for recommending Sofitel London St James to TripAdvisor surfers and I look forward to welcoming you back. Kind regards, Denis Dupart General... More 

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Staying in St. James's

Neighborhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Rose Lounge
The Rose Lounge
Cuisines: British, French, International
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features a restaurant, "The Balcon" , an elegant cocktail bar, the St James Bar and a chic yet cosy Rose Lounge, ideal for afternoon tea. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. ... more   less 

Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Location: United Kingdom > England > London > St. James's
Price Range: $341 - $621 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London St James 5*
Number of rooms: 183
Reservation Options:
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Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London St James England
London Sofitel St James
Hotel Style:
#11 Family Hotel in London
#14 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#31 Luxury Hotel in London
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