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Sofitel London St James

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#29 of 1,072 Hotels in London
Certificate of Excellence
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3,534 Reviews from our TripAdvisor Community

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Showing 2,409: English reviews
Brisbane, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed for one night only, wished I stayed longer, room was spacious, the bathroom was just amazing, separate walk in shower and bath tub (bonus), complimentary wifi and drink voucher as per my Le club silver membership, a very big thank you to Remy & Claire as well, all interaction with reception, concierge, room service, housekeeping and bar attendants were... More 

Helpful?
Thank D_CoRR13
Cheadle, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have stayed before at this Hotel and cannot commend the staff enough for their attention to detail and politeness.The hotel is in a great location for shops theatre restaurants and near to many historic and royal sites.The bar is my favourite in London.The Breakfast is wonderful and the staff in the restaurant are just so pleasant and attentive.Yes the... More 

Helpful?
Thank maurice a
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear sir, I thank you for this very positive feedback. I thank you in particular for pointing out our attentive, genuine, high standards of service. This is our utmost reward. We look forward to welcoming you back with our undivided attention in our central yet quiet hotel. A bientot. Nicolas Pesty More 

Central Poland, Poland
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We reserved a Suite with a view but it was not the best really. The building is really beautiful, the Concierges are really kind, and everything seams to work ok. It is very well located and housekeeping works well. We asked in low season to have at least the room till 3 pm - after a 7 day lodging with... More 

Helpful?
Thank janinachopin
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear madam, I thank you for your feedback. I would like to take this opportunity to highlight that we genuinely always do our utmost to accommodate our guests' requests. I am sorry that on this occasion we could not meet your expectations. I do not know what date you have checked out however our occupancy rate on that particular day... More 

Thailand
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This is my first stay at Sofitel St James (4th hotel I've stayed in London, and the best one). The location is very convenient. It is close to everything 5mins walk to Picadilly Tube, 5-10mins walk to shopping street(Regent st), 3 mins walk to Regent Park. There're many supermarket and restaurant near by. You can easily walk to Big Ben,... More 

Helpful?
Thank Hamu_ham
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guests, I thank you for this very positive feedback. Thank you for pointing out our genuine, high standards of service. This will serve as an encouragement to my whole team to keep on providing such standards. I look forward to welcoming you back in our central yet quiet hotel. A bientot. Nicolas Pesty More 

Coimbatore, TN
Level Contributor
34 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

If u r one of those people who enjoy a run while in the city, this place is right nxt to St.James's park therefore second to none. This was a long stay, 10.days. Very very central. Piccadilly Circus tube is closest. Soho, Regent street, Leicester sq, Covent Garden, shopping in Mayfair are all a stones throw away. The hotel itself... More 

Helpful?
Thank Vishnuvardan
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, As a matter of fact our central yet quiet location is perfect for both business stays and leisure visits. I am pleased to hear that you have felt very comfortable in your room. Thank you for your compliments regarding the high standards of service we have provided you with. This will serve as an encouragement to my whole... More 

Greater London, United Kingdom
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Hotels that go beyond deserve their star rating; it's a question of attitude in many ways. You expect a 5 star to be clean and efficient, more than often it's the staff that make the difference and you remember the stay. From the moment you check in staff are attentive, helpful and go the extra mile. A cake for your... More 

Helpful?
Thank MaxFriday
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guests, Thank you so much for your words of praise regarding your fantastic stay at Sofitel London St James. Indeed each and every detail is important to us. I look forward to welcoming you back on many other occasions. A bientot. Nicolas Pesty More 

Medford, Massachusetts
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Family trip, memorable since it was our youngest (8 months at the time) first trip with passport. Reserved suite with a view - perhaps gloomy London in April or the wrong side of the building but the room was consistently dark. Small for a suite title but not a deal breaker since we spent most of our time outside. Customer... More 

Helpful?
Thank Maria M
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear madam, Thank you for this positive feedback. I thank you in particular for highlighting that our customer service can't be beaten. This will serve as an encouragement to my whole team to keep on providing such high standards. We look forward to your next visits. A bientot. Nicolas Pesty More 

Bristol
Level Contributor
240 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We checked in early, leaving our luggage with the concierge. There was a delay delivering this to our room, a genuine apology offered. Allocated a luxury room for which the rack published rate is >£800 per night. All comfort and amenities available. The bar provides a complimentary drink to Platinum guests - this happily included Moet rosé champagne with delicate... More 

Helpful?
1 Thank DavidFBristol
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear sir, I thank you for this very positive feedback! I thank you also for recommending Sofitel London St James. This is our utmost reward! We look forward to welcoming you back with our undivided attention. A bientot. Nicolas Pesty More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our first time visiting Europe and the Sofitel London St. James was a highlight. We were treated like VIPs from the time we arrived to the time we left. The staff addressed us by name and were so helpful with suggestions and recommendations. The room was immaculate and I especially enjoyed the espresso machine and tea pot in the room.... More 

Helpful?
1 Thank Alice F
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear Madam, I thank you for this fantastic feedback. I am truly pleased to hear that we have met and even exceeded your expectations with regards to high standards of service. This is actually our utmost reward as we genuinely love to look after and to pamper all our guests. We look forward to welcoming you back. A bientot. Nicolas... More 

Boca Raton, Florida
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

My adult daughter & I spent 10 days here. The room was lovely. Beds & linens were great. The shower grout was stained, which was my only complaint. We included breakfast in our reservation. It was superb. The flowers in the lobby were magnificent & changed or refreshed daily. The service was superb...from the wait staff & porters to the... More 

Helpful?
1 Thank Susan C
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear Madam, I am very pleased to hear that you have been impressed by our high standards of service. As a matter of fact we genuinely love to look after and to pamper all our guests. We look forward to welcoming you back with our undivided attention. A bientot. Nicolas Pesty More 

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Staying in St. James's

Neighborhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Rose Lounge
The Rose Lounge
Cuisines: British, French, International
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features a restaurant, "The Balcon" , an elegant cocktail bar, the St James Bar and a chic yet cosy Rose Lounge, ideal for afternoon tea. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. ... more   less 

Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Location: United Kingdom > England > London > St. James's
Price Range: $346 - $722 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London St James 5*
Number of rooms: 183
Reservation Options:
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Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London St James England
London Sofitel St James
Hotel Style:
#11 Family Hotel in London
#13 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#29 Luxury Hotel in London
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