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Sofitel London St James

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6 Waterloo Place, London SW1Y 4AN England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1378)
Room & Suite (603)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sofitel London St James
Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#30 of 1,154 hotels in London
Location
Cleanliness
Service
Value
Travelers' Choice
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. We are delighted to inform you that Sofitel London St James is currently undergoing an exciting room design transformation which began on January 7th and is scheduled to finish by the end of the year. Our original hotel interior designer and one of the world’s leading; Pierre-Yves Rochon, will encapsulate the ‘modern luxury’ of the Sofitel brand, continuing the mix of modern French and British design, with a fresh, contemporary and residential feel. Wild Honey St James is the new restaurant from chef Anthony Demetre. Head Chef Simon Woodrow and Anthony offer you the finest seasonal produce and contemporary French cooking!
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Room & Suite (603)603
Full view
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Center with Internet Access
Conference facilities
Spa
Wifi
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, French
4,897Reviews51Q+A100Room tips
Traveler rating
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Popular mentions
Mike W wrote a review Nov 2020
20 contributions21 helpful votes
This hotel is nothing short of superb, the staff greeted us before we got in and made us feel very special from that moment onwards. The room was ready early and we had been upgraded due to our status with Accor. The staff always make the difference and they couldnt have treated us better. The room was exquisite and very very comfortable . We would recommend this hotel if staying in London its far abopve the rest
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Review collected in partnership with Accorhotels.com
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Marie-Paule Nowlis, General Manager at Sofitel London St James
Responded 1 week ago
Dear J5883SNmikew, Thank you so much for such a raving review. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I truly hope we will have the pleasure of welcoming you back soon. Kind regards, Marie-Paule Nowlis General Manager
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Tora S wrote a review Nov 2020
Surrey, United Kingdom9 contributions1 helpful vote
We booked the hotel to celebrate our Wedding Anniversary. In these strange times we could not have asked for a warmer welcome, we were treated like royalty and every member of staff made us feel incredibly welcome. The service was outstanding, the hotel was covid ready, the food was amazing. Can't wait for my next anniversary so we can come again.
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Review collected in partnership with Accorhotels.com
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Marie-Paule Nowlis, General Manager at Sofitel London St James
Responded 1 week ago
Dear Tora, Thank you for your outstanding review. It was a great pleasure to welcome you at Sofitel London St James and help you celebrate your anniversary. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing back soon, Kind regards, Marie-Paule Nowlis General Manager
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Taff D wrote a review Oct 2020
porth wales86 contributions62 helpful votes
the hotel is located in St, James an ideal location for walking around london. and just 248 paces from my london office. I was forced to stay here while our house is renovated ( actually gutted ) for two weeks and it is an absolutely fabulous stay. leaving the kids and better half with mum and dad, after a little over 8 hours on the road i arrived at around 10pm. even the late hour did not phase the staff and their pleasant Ness and helpfully incites where a welcome to a weary traveler. i was actually expected and greeted by name always a pleasant start. the room itself was small but standard for a london city hotel, its modern amenities certainly helped. with lots of electrical points and sockets for the usual assortment of tech travelers seem to collect these days. the room. I had a small junior suit., a king bed two side tables a small work desk, sofa, and coffee table, the room was well lit in the evenings and for a second-floor room remarkably quit ( witness the video) a few points when the room is serviced the master electric is turned of so if you have things charging ( or in my case my insulin cooler ) just know its not after you walk out. fortunately my bat back up works! i am sure a word would have solved this but since for me it was not a problem. the Bed. i have said this before, split beds are not for single people who tend to roll around. the bed i had, is one of those that separate to create two singles. I hate them. i mean i really hate them. they always develop a dip, i always roll into it and then wake up with a sore back. having said that i did ask for it to be fixed and to be fair they did toot sweet, even offering me another room if it did not solve the problem. ( IT DID so whatever solution was implemented perhaps beforehand............) Bathroom. always fresh towels and amenities. clean and fresh. the bath was huge though i never used it, the water always hot. the bar. the minibar was a little disappointing, just the usual stuff no good whisky but i brought my own and the whisky shop is literally 5 minutes walk away. ( they delivered in 30 minutes :>) The restaurants. My stay was during the covid crisis even so the lounge bar and restaurant did their very best, the food was excellent and staff top notch so thank you all!. we even had a little fun with an impromptu whisky tasting one evening. while the lounge is small it is a pleasant place to sit and you have to try the burger and fries. and just let the staff bring you something. ?( i actually asked for something) its a nice surprise to not know what you are going to taste. overall. a great hotel. and great staff who go out of their way to be pleasant and helpful.
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Date of stay: October 2020
Location
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: any room above the second floor facing st james.
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1 Helpful vote
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Response from Marie-Paule Nowlis, General Manager at Sofitel London St James
Responded 4 weeks ago
Dear Taff D, Thank you very much for your review. I was very glad to hear that you have enjoyed your experience with us. I do hope we will have the pleasure of welcoming you back soon. Kind regards, Marie-Paule Nowlis General Manager
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LisaT wrote a review Oct 2020
1 contribution1 helpful vote
It was our first visit to the Sofitel London St. James and it will definitely not be our last. A lovely friendly welcome, unbelievable location, outstanding cleanliness and really lovely service and staff. Thank you so much to Romane and Nikolas in particular for making my birthday trip so memorable.
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Date of stay: October 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Marie-Paule Nowlis, General Manager at Sofitel London St James
Responded Oct 26, 2020
Dear Ms Telfer, Many thanks for your kind review. I was very glad to hear that you had such a memorable time with celebrating your birthday. Please rest assured that your comments will be shared with the team, in particular with Romane and Nicolas. I do hope we will have the pleasure of welcoming you back soon for another memorable experience. Kind regards, Marie-Paule Nowlis General Manager
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Maria_Cavaco wrote a review Oct 2020
London, United Kingdom61 contributions31 helpful votes
+1
I always wanted to stay here and my boyfriend surprised me for one night. I loved it! Not only did I get engaged but also the bar and restaurant were amazing! In the bar with the passport menu (that I wanted to try for a while) really got me and I'll definitely go back. There are alcohol sanitizer dispensers everywhere and the welcome drink was really pleasant. Breakfast was gooooood, I love breakfast! I want to thank Sofitel team mostly (and I apologize I'm sure I will get it wrong) Romane?! For helping my boyfriend, now fiancé, to organise the surprise and making our stay so great and making us feel very special, not only me but him as well :) Ps: ask for caneles!! Oooh they are absolutely amazing, I could do eat it all day.
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Date of stay: October 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Marie-Paule Nowlis, General Manager at Sofitel London St James
Responded Oct 7, 2020
Dear Ms Cavaco, Congratulations once again on your recent engagement! Romane, our bar team and the whole Sofitel St James were thrilled to be able to share this special occasion with you and your new Fiance. We look forward to welcome you back soon. Warm regards, Marie-Paule
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PRICE RANGE
$430 - $635 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel st james london hotel london, accor st james london, sofitel london, london sofitel st james
LOCATION
United KingdomEnglandLondonSt. James's
NUMBER OF ROOMS
183
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Frequently Asked Questions about Sofitel London St James
Which popular attractions are close to Sofitel London St James?
Nearby attractions include National Gallery (0.2 miles), St. James's Park (0.3 miles), and Strawberry Tours (0.2 miles).
What are some of the property amenities at Sofitel London St James?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sofitel London St James?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel London St James?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Sofitel London St James?
Conveniently located restaurants include Hard Rock Cafe Piccadilly Circus, Leicester Square Kitchen, and Laurent at Cafe Royal.
Are there opportunities to exercise at Sofitel London St James?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Does Sofitel London St James have an airport shuttle?
Yes, Sofitel London St James offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel London St James?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel London St James offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sofitel London St James?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Sofitel London St James?
Many travelers enjoy visiting Churchill War Rooms (0.4 miles), Tower of London (2.4 miles), and Houses of Parliament (0.6 miles).