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Sofitel London St James

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#30 of 1,087 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Sofitel London St James
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3,743 Reviews from our TripAdvisor Community

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Showing 2,536: English reviews
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Tarrytown, New York
Reviewed yesterday NEW

Every time I stay at this centrally located hotel, I am impressed by the high standard of customer service and the amenities at the Sofitel St. James. The whole team there is dedicated to making sure everything goes well and smoothly. From the super comfortable rooms, to the great food and excellent meeting facilities, this property has everything.

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Helpful?
Thank SareyJ
moscow
HOTEL’S FAVORITE REVIEW
Reviewed January 2, 2017

My husband and I decided to celebrate the New Year in London chose the Sofitel hotel. City center. You can walk to the attractions. Around the Park Hotel. This was our first visit to London. We dreamed about the beautiful impressions. The hotel mood darkened a bit, gave us not a good number. Hotel room was clean, good, great, but...

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3Thank Kate s
About Hotel's Favorite Review
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, I thank you for your positive feedback. I am glad to read that we have met your expectations for your first time in London. I will certainly pass on your message to Marine who will be delighted with your compliments regarding the exclusive service she has provided you with. She is indeed a true asset for the hotel...

Oundle, United Kingdom
Reviewed yesterday NEW

This hotel ticks every box for us from its location to its superb staff. The hotel is well placed for pretty much everything you need in central London. The room was clean, bright and cheery and the service throughout the hotel was impeccable. The bar was friendly and sociable and my husband had one of the best Club sandwiches ever....

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Thank Dobby4
New York City, New York
Reviewed 2 days ago NEW

This is my second stay in 4 months and I will definitely stay here on my next trip. The hotel is lovely, the service is superb and the location allows for easy access to all of London. I arrived exhausted from an overnight flight and Narine L went out of her way to welcome me and have my room ready...

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Thank megan1927
Reviewed 3 days ago NEW

We spent a weekend at this wonderful central London hotel. There is a very stylish and luxury atmosphere,the staff offer a top notch service and complete set of facilities. I have stayed at a number of Sofitel hotels across the world and have found them to be excellent and will always be my first choice.

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Thank Matt M
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear sir, I thank you for letting us know about your very pleasant stay at Sofitel London St James and thank you also for pointing out the excellence of the brand Sofitel. We look forward to welcoming you back. A bientot. Nicolas Pesty

Florianopolis, Brazil
Reviewed 4 days ago NEWvia mobile

This is my second time to this hotel, the first time was before children and for romance with my amazing wife, this time was for work and luckily my wife and child travelled with me.. staff as per first visit were amazing, friendly and very helpful! Breakfast was first class and even dinner at the restaurant was excellent Best hotel...

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Helpful?
Thank timmyhos
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear sir, What a delight to hear that we have been consistent in providing high standards of services over the years. Thank you for that. We look forward to welcoming the whole family back. A bientot. Nicolas Pesty

Orlando
Reviewed 4 days ago NEW

Wow, what a fantastic hotel stay! Immediately upon greeting by the doorman we felt welcomed. Our luggage was grabbed the moment we hit the curb and we were escorted to the front desk, where we were warmly greeted by the staff and given a glass of delicious lychee something-or-other. It was fantastic. The front desk staff checked us in quickly...

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Thank thepaulse
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guests, What a fabulous feedback! Thank you for that! I am really glad to read that everything was to your liking. We look forward to welcoming you back in our central yet quiet hotel. A bientot. Nicolas Pesty

Petersfield, United Kingdom
Reviewed 4 days ago NEW

Had a Champagne Afternoon tea in The Rose room and it was excellent. The Rose room itself is lovely. The service was attentive but unobtrusive. The food was absolutely excellent and it was plentiful, so much so that they boxed up what you couldn't eat so you can take it home. Would highly recommend this venue

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Thank JaneS941
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guest, I thank you for your positive feedback regarding your Afternoon Tea experience in The Rose Lounge. It is indeed a lovely room and the atmosphere with the harpist is very special. I am glad to hear that you have love the food served to you. We look forward to welcoming you back also in other outlets such as...

Caesarea, Israel
Reviewed 4 days ago NEW

We really enjoyed our few days at the Sofitel St. James. First of all the location is fabulous, right off Trafalgar Square and Picadelly. Second of all the hotel itself is simply top class---ultra comfortable with extremely helpful staff always ready to lend a hand, an umbrella, or anything else we might need.The atmosphere was lovely but not stuffy. The...

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Helpful?
Thank cvwgi
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear guests, Thank you for this positive feedback. I am really glad to read that you have felt very comfortable in our hotel as we aim to have all our guests spend magnifique moments. We look forward to welcoming you back in our central yet quiet location. A bientot. Nicolas Pesty

Reviewed 5 days ago NEWvia mobile

We enjoyed everything about the Sofitel St James. The rooms were lovely, the location was perfect but the best thing about it was the people who worked there. Nesli (we adore you!) Oliver, Daniel, Jeff, all the doorman, the turn down woman whose name I forget but was sweet as can be and on and on. These people made our...

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Helpful?
Thank Linda D
N_Pesty, General Manager at Sofitel London St James, responded to this review

Dear madam, I thank you for your words of praise towards all the ambassadors you have been in contact with. This is truly our utmost reward! We look forward to welcoming you back with our undivided attention. A bientot. Nicolas Pesty

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Staying in St. James's

Neighborhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Rose Lounge
The Rose Lounge
Cuisines: British, French, International
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features a restaurant, "The Balcon," an elegant cocktail bar, the St James Bar and a chic yet cosy Rose Lounge, ideal for afternoon tea. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. ... more   less 

Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Location: United Kingdom > England > London > St. James's
Price Range: $337 - $586 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London St James 5*
Number of rooms: 183
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Cheap Tickets, Agoda, Priceline, ACCOR and Jetsetter so you can book your Sofitel London St James reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London St James England
London Sofitel St James
Hotel Style:
#11 Family Hotel in London
#12 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#30 Luxury Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Sofitel London St James staff and other travelers.
25 questions
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Adelaide, Australia
6 months ago
7 months ago
Rio de Janeiro, RJ
1 month ago
Orange County, California

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Questions? Get answers from Sofitel London St James staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“great service, luxury, style”
 of 5 bubbles mattmE6258YS, 3 days ago | Read review
“If you want a street view ask for it.”
 of 5 bubbles 469tony, 6 days ago | Read review
“corner suites, if you can afford them, are AMAZING”
 of 5 bubbles Ghiato, 1 week ago | Read review
“Book directly through the hotel”
 of 5 bubbles brink27, 1 week ago | Read review
“Room size varies a lot according to price. Some rooms don't have a view, though these are often quietest so we don't mind them.”
 of 5 bubbles traveller_constant, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question