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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Our second stay at the Sofitel - it is an excellent location! Our room was quite small but very comfortable. Great bathroom with bath and walk in shower. Unfortunately no iron and ironing board in the room - Sofitel I suggest you address this. The...More
Thank Ellen-Kiwi
Response from N_Pesty, General Manager at Sofitel London St JamesResponded yesterday
Dear guests,
I thank you for your positive feedback.
I am glad to hear that we are consistent in delivering high standards of services all through the hotel.
I thank you for the feedback on the iron equipment. It is indeed available on demand.
We...More
Over the past two months I have been communicating with various staff at the Sofitel St James to organise a surprise proposal for my now Fiancé.
Right from my initial email I have been looked after in every aspect that I could possibly imagine. Because...More
2 Thank calebstrawbridge
Response from N_Pesty, General Manager at Sofitel London St JamesResponded 2 weeks ago
Dear guest,
First and foremost: CONGRATULATIONS!
I thank you for such beautiful feedback. This is our utmost reward as we genuinely love to pamper and look after our guests.
I thank you for recommending Sofitel London St James to your entourage and we all look...More
On a function at the hotel so decided to stay overnight for a second visit, we were not disappointed. This hotel really pulls out the stops, the room was very cosy but adequate for a one night stay and the bathroom was fully stocked and...More
Thank Karen1911
Response from N_Pesty, General Manager at Sofitel London St JamesResponded 2 days ago
Dear guests,
Thank you so much for letting us know about your very relaxing stay at Sofitel London St James.
I am really pleased to hear that you have loved our high standards of services.
We look forward to welcoming you back.
A bientot.
Nicolas...More
My prior stay was very unimpressive but this visit was exceptional. Great service from door to door and room was perfect. Front of house staff and bar staff were as good as it gets. Once again, you are my favorite hotel in London.
Review collected in partnership with Sofitel.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank I2087SJcraigp
Response from N_Pesty, General Manager at Sofitel London St JamesResponded 2 days ago
Dear guest,
I am really glad to hear that we have now met your expectations and that we are your "favorite hotel in London".
We look forward to your next visits.
A bientot.
Nicolas Pesty
My wife and I stayed three nights at the Sofitel London St. James while in London for a short stay before joining our cruise ship in Greenwich. First, the communication with the hotel even before leaving home was exceptional. The hotel reached out to ask...More
Thank Ronald S
Response from N_Pesty, General Manager at Sofitel London St JamesResponded 2 days ago
Dear sir,
I thank you for your positive feedback.
Indeed there are no details. Everything is important in order to have all our guests spend magnifique moments at Sofitel London St James.
We look forward to welcoming you back with our undivided attention.
A bientot....More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
$322 - $691 (Based on Average Rates for a Standard Room)
Hotel class
Official Star Rating provided by the AA.
Hotel Style
#11 Family Hotel in London
#13 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#24 Luxury Hotel in London
Room types
Suites ,
Non-Smoking Rooms ,
Accessible rooms ,
Family Rooms
Number of rooms
183
Reservation Options
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Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing
...More
junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Response from WhiteR203 | Reviewed this property |
The hotel will store bags for early arrival guests. This happens quite often so it's normal. Then when your room is ready (cleaned etc) your bags will be in your room!
Dear guest,
We are located 10-15mns away from Victoria train station be by taxi or be by underground.
We look forward to welcoming you.
With best regards.
Nicolas Pesty
General Manager
Sofitel London St James
Dear sir,
We do not have kitchen in our rooms.
Only the Royal Suite has got one.
We look forward to welcoming you.
Meanwhile I wish you a fabulous year 2017.
Best regards.
Nicolas Pesty
General Manager
Sofitel London... More
Dear sir,
We do not have kitchen in our rooms.
Only the Royal Suite has got one.
We look forward to welcoming you.
Meanwhile I wish you a fabulous year 2017.
Best regards.
Nicolas Pesty
General Manager
Sofitel London St James
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Room Tips
"Don't get an awkward dog legged room that chews up unusable space. A room that faces Waterloo Street..."
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