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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sofitel London St James
Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#35 of 1,180 hotels in London
Location
Cleanliness
Service
Value
Travelers' Choice
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. We are delighted to inform you that Sofitel London St James is currently undergoing an exciting room design transformation which began on January 7th and is scheduled to finish by the end of the year. Our original hotel interior designer and one of the world’s leading; Pierre-Yves Rochon, will encapsulate the ‘modern luxury’ of the Sofitel brand, continuing the mix of modern French and British design, with a fresh, contemporary and residential feel. Wild Honey St James is the new restaurant from chef Anthony Demetre. Head Chef Simon Woodrow and Anthony offer you the finest seasonal produce and contemporary French cooking!
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, French
Location
Full view
100Great for walkers
Grade: 100 out of 100
458Restaurantswithin 0.3 miles
259Attractionswithin 0.3 miles
Contact
6 Waterloo Place, London SW1Y 4AN England
Getting there
Piccadilly CircusUnderground4 min
Charing CrossUnderground5 min
Rental CarsSee rental cars from $28/day
4925Reviews52Q+A100Room tips
Reviews
Traveler rating
- 3,998
- 700
- 142
- 53
- 32
Time of year
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Language
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Selected filters
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- English
Popular mentions
This hotel has a great location and the building is beautiful. Rooms are comfortable and everything works. However, the reason we keep coming back is due to the staff. They have always been helpful before, during and after our stay. If there are any problems these are quickly resolved. All staff wear masks which we found reassuring. The arrangements for Day Two testing worked well and the staff were very familiar and helpful with the process. Staff in the cosy bar are welcoming, the range of products available for breakfast is fantastic. We’ve already booked our next trip.
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Date of stay: September 2021
Rooms
Cleanliness
Service
Room Tip: A room overlooking The Mall provides a view onto some lovely buildings
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Helpful
Hotel's Favorite
This hotel is nothing short of superb, the staff greeted us before we got in and made us feel very special from that moment onwards. The room was ready early and we had been upgraded due to our status with Accor. The staff always make the difference and they couldnt have treated us better. The room was exquisite and very very comfortable . We would recommend this hotel if staying in London its far abopve the rest
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Review collected in partnership with Accorhotels.com
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
Response from Marie-Paule Nowlis, General Manager at Sofitel London St James
Responded Nov 22, 2020
Dear J5883SNmikew, Thank you so much for such a raving review. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I truly hope we will have the pleasure of welcoming you back soon. Kind regards, Marie-Paule Nowlis General Manager
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Fantastic hotel with amazing staff! We stayed here for my wife’s 30th Birthday. My wife and I have stayed in some lovely hotels in London but this ones tops the list. With a lovely welcome, brilliant service and a wonderful room we were delighted with the experience that we had at the hotel! Thank you to all of the staff at the hotel for making our stay so special!
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Date of stay: September 2021Trip type: Traveled as a couple
Helpful
From booking to check-in & throughout our stay, the staff were great. The room was very clean & comfortable. Although expensive, drinks were served quickly & efficiently and breakfast was well prepared & presented with a wide choice of options. The venue is well situated in London.
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Date of stay: September 2021
Location
Service
Sleep Quality
Helpful
+1
Me and my two best friends have just visited here, between 9th - 12th September and we loved it. All the staff are friendly, helpful and do a lot to make sure your stay is the best it can be. Our room was lovely, clean and spacious. The hotel itself is very modern and up to date. We had room service breakfast a couple of mornings and it was really nice. We also went down to the bar one night for a few hours, although it was pricey the drinks were really nice and worth visiting. I have never seen a cocktail list like the one they had before! I would definitely recommend this hotel & return again when we next visit London!
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Date of stay: September 2021Trip type: Traveled with friends
Helpful
PRICE RANGE
$430 - $635 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel st james london hotel london, accor st james london, sofitel london, london sofitel st james
LOCATION
United KingdomEnglandLondonSt. James's
NUMBER OF ROOMS
183
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Claim Your Listing Frequently Asked Questions about Sofitel London St James
Which popular attractions are close to Sofitel London St James?
Nearby attractions include National Gallery (0.2 miles), St. James's Park (0.3 miles), and Strawberry Tours (0.2 miles).
What are some of the property amenities at Sofitel London St James?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Sofitel London St James?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel London St James?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Sofitel London St James?
Conveniently located restaurants include Leicester Square Kitchen, Steak & Co Piccadilly Circus, and Hard Rock Cafe Piccadilly Circus.
Are there opportunities to exercise at Sofitel London St James?
Yes, guests have access to a fitness center and locker rooms available in the fitness center during their stay.
Does Sofitel London St James have an airport shuttle?
Yes, Sofitel London St James offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel London St James?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel London St James offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sofitel London St James?
The staff speaks multiple languages, including English and French.