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Mercure London Kensington

1,610 reviews
#643 of 1,081 Hotels in London
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Traveler (289)
Room & Suite (289)
Dining (40)
Overview
  • Excellent23%
  • Very good43%
  • Average20%
  • Poor9%
  • Terrible5%
Travelers talk about
“privilege room”(14 reviews)
“earls court”(52 reviews)
“cromwell road”(30 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4.0 Star Hotel
All hotel details
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Rooms
Mar 5Mar 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,610)Write a Review
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All reviewsprivilege roomearls courtcromwell roadcomplimentary soft drinksa small double roomtube stationsgloucester rdthe natural history museumroyal albert hallpiccadilly linereception staffnespresso machinebed was comfortableshort staybreakfast roomhyde parkwest end
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581 - 585 of 1,104 reviews
Reviewed January 2, 2015

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Review collected in partnership with Accorhotels.com
3  Thank Ann T
Response from Linforth, Management Office at Mercure London KensingtonResponded January 5, 2015

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Reviewed December 28, 2014 via mobile

First time in London. The hotel stands Ideally near earls court underground station, few minutes from Piccadilly, Oxford circus etc. Room was very clean and well equipped. Bath Room bit Small. Service was perfect specially during the breakfast (Many thanks to Katherine really Nice person)...More

1  Thank Oliv1975
Response from Linforth, Management Office at Mercure London KensingtonResponded December 29, 2014

Dear Oliv1975, Thank you for submitting such a great review and I shall pass your comments to Katherine who will I am sure be delighted to hear that she has helped make your stay enjoyable in our hotel. Many thanks once again and we look...More

Reviewed December 25, 2014

The location is fantastic close to the tube and walking distance from major attractions. We walked down to winter wonderland and it was superb. The local area is safe friendly with nice places to walk to for breakfast and dinner. Room was neat and tidy...More

Review collected in partnership with Accorhotels.com
1  Thank S J
Response from Linforth, Management Office at Mercure London KensingtonResponded December 31, 2014

Dear S J, It is always a pleasure receiving feedback from our guests and I am delighted that you have enjoyed your stay with us. We hope to welcome you again and take this opportunity to wish you a very happy new year! Kind regards,...More

Reviewed December 20, 2014

My wife and I stayed here recently for 2 nights as a base for a pre Christmas London trip. A perfect location for easy access to the main museums, Harrods, Hyde Park (Winter wonderland) and the Royal Albert Hall. Just a short walk along Cromwell...More

1  Thank Ian C
Response from Linforth, Management Office at Mercure London KensingtonResponded December 22, 2014

Dear Ian C, Many thanks for such a great feedback and we look forward to welcoming you again in the near future. Kind regards, Jalila

Reviewed December 20, 2014

We stayed for 3 days at this hotel with a small tour group. Check in was chaotic with problems with names, rooms, etc. in our room the toilet leaked but was quickly fixed by helpful staff. One issue we had with the room was the...More

2  Thank Robyn M
Response from Linforth, Management Office at Mercure London KensingtonResponded December 22, 2014

Dear Robyn M, Thank you very much for reviewing our hotel and I am pleased to read that you have overall enjoyed your stay with us. Due to the nature of the building, bedrooms vary in size but they all provide facilities and amenities guests...More

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About
Amenities
Top amenities
Room Service
Bar/Lounge
Restaurant
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Restaurant
Details
Price range
$129 - $253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#344 Business Hotel in London
#368 Luxury Hotel in London
Room types
Non-Smoking Rooms
Details
Price range
$129 - $253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#344 Business Hotel in London
#368 Luxury Hotel in London
Room types
Non-Smoking Rooms
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Traveler (289)
Room & Suite (289)
Dining (40)
Business Center & Event Rooms (9)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
Ask a question
dunkleys2016
November 15, 2017|
AnswerShow all 3 answers
Response from MaryPSydney | Reviewed this property |
its best to email them
0
Votes
BrightonMarble
November 7, 2017|
AnswerShow all 4 answers
Response from bakerman2017 | Reviewed this property |
There are several car parks in Kensington area; NCP Royal Garden Hotel NCP London Broadwood Terrace Indigo Hornton Street You can find more on internet.
1
Vote
Hernan G
June 6, 2017|
Answer
Response from Z7468QUjohnc | Reviewed this property |
I totally agree with Hernan G.s sentiments. The staff (at present)are great, courteous and professional
0
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Room Tips
"Avoid room 515 - it is a shoebox (and if you get the wrong staff they'll try to pass it off as a higher..."
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"small double was reserved as described above it was very indeed very small but the bed was comfortable."
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"Specify a larger room on booking."
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"Just don't go there in the winter."
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