We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure London Kensington

Save
Share
1A Lexham Gardens Kensington, London W8 5JJ England
E-mail hotel
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!10% off room rate
Trip.com
$133
View Deal
eDreams
$142
$128
View Deal
SAVE $14
Travelocity
$142
$128
View Deal
SAVE $14
ZenHotels.com$142
CheapTickets$128
Tripadvisor$127
View all 11 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (400)
360
Panoramas (7)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Read more
Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure London Kensington
Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#656 of 1,154 hotels in London
Location
Cleanliness
Service
Value
The Mercure London Kensington offers a combination of contemporary design, comfort and impeccable service in the sought-after, fashionable Royal Borough of Kensington and Chelsea. Our hotel is ideally situated for the main London landmarks, royal parks, the city’s renowned museum quarter and the exclusive shopping districts of High Street Kensington and Knightsbridge. Need an early check in or late check out? Book direct with our Kensington hotel near London museums for a tailor-made stay.
Read more
Room & Suite (244)244
Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Bicycles available
Children's television networks
Highchairs available
Taxi service
Wifi
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Snack bar
Wine / champagne
Patio
Walking tours
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
See more room details
Good to know
HOTEL CLASS
Languages Spoken
English, French, Russian, Spanish and 9 more
Hotel links
Special Price:10% off room rate

Location

Full view
100Great for walkers
Grade: 100 out of 100
92Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
1,972Reviews22Q+A100Room tips
Traveler rating
  • 490
  • 753
  • 403
  • 196
  • 130
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Mario H wrote a review Nov 22
2 contributions
I have stayed at multiple hotels and can honestly say that I have had the best customer service from a receptionist named Zainab. She was happy, bubbly and kept a smile on her face even though we constantly asked for requests. She was very patient. Thank you Zainab :)
Read more
Date of stay: November 2020Trip type: Traveled on business
Helpful
Share
Suzanne M wrote a review Feb 2020
Amsterdam, The Netherlands8 contributions4 helpful votes
Hotel's Favorite
The reception staff were really welcoming and professional. And very kind with my 5 year old. The room was a good size for London and we had a good nights sleep. The breakfast is varied enough. Good coffee. Loved that there was also a coffee machine in the room. I think a couple of the reviews I have seen are unfair/ overly fussy as price v quality for London this is really a great and friendly small hotel. I would have no hesitation about recommending or staying here again. We loved it.
Read more
Review collected in partnership with Accorhotels.com
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from P6520PLK, General Manager at Mercure London Kensington
Responded Feb 10, 2020
Dear Suzanne M It was a pleasure having you & your son staying with us.Your son certainly brightened up a dull evening when he walked in, with his cheeky smile & his ability to tell us how to spell his name correctly. I am pleased that you enjoyed the time that you spent with us & I hope that when you are next in London we can have the pleasure of welcoming you back to the Mercure London Kensington. Take care Lisa Kearney General Manager
Read more
Ben Davies wrote a review Nov 3
London, United Kingdom27 contributions16 helpful votes
For £49 a night, in London, we really couldn’t complain about our stay. The rooms weren’t sound proof and you can hear the road and elevator but for the price we paid it was great. The staff were really accommodating and room was clean. Added bonus of a working fridge, iron and kettle.
Read more
Date of stay: November 2020Trip type: Traveled as a couple
Helpful
Share
Philip H wrote a review Sep 2020
1 contribution1 helpful vote
Quite frankly from the moment we walked into the hotel we were made to feel like we didn't deserve to be there. The room itself was a disappointing and the underwhelming feeling of being back in 2001 hit us as soon as we opened the door. We were hoping for positive things from the £12.99 breakfast we had booked but i do not know why we even had high hopes, from awful service to poor food it was just a disaster, would not recommend to stay here even if your company were the ones paying.
Read more
Date of stay: September 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Share
Mike H wrote a review Aug 2020
Shrewsbury, United Kingdom189 contributions104 helpful votes
As chains go, I probably spend more nights in Mercure's than any other hotel and this is the worst of them. It's cramped, shabby, noisy and the food isn't great. Despite the covid regulations, I didn't see another member of staff or guest wearing a mask but I did notice a rather sleazy chap getting far too close to the reception staff. Speaking of the receptionist, she was the one bright light in this otherwise gloomy establishment. Sorry I can't remember her name. The price / quality of the breakfast has been mentioned in other reviews and I can only confirm that it's as bad as they say. Save yourself a few quid and go to a coffee shop nearby instead. Oh, and when were you ever asked to PROVE your ID at check-in? I'm an Accor member and paid with a corporate card (both in my name). It was a surprise then to be asked for a driving licence or passport that they could photocopy... All in all, not what I expect from a Mercure. I'll stay at the Holiday Inn down the road in future.
Read more
Date of stay: July 2020
Rooms
Cleanliness
Service
Trip type: Traveled on business
1 Helpful vote
Helpful
Share
Previous
PRICE RANGE
$97 - $222 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure london kensington hotel london
LOCATION
United KingdomEnglandLondonPaddington / Maida Vale / South Kensington / Kensington and Hyde Park
NUMBER OF ROOMS
82
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Mercure London Kensington
Which popular attractions are close to Mercure London Kensington?
Nearby attractions include Tardis Police Box (0.2 miles), The Blackbird (0.2 miles), and The Mosaic Rooms (0.2 miles).
What are some of the property amenities at Mercure London Kensington?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at Mercure London Kensington?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Mercure London Kensington?
Guests can enjoy a lounge, breakfast, and complimentary tea during their stay.
Is parking available at Mercure London Kensington?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Mercure London Kensington?
Conveniently located restaurants include Over Under, Maroush Bakehouse, and Thai Taste.
Are any cleaning services offered at Mercure London Kensington?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure London Kensington offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Mercure London Kensington?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.
Are there any historical sites close to Mercure London Kensington?
Many travelers enjoy visiting Churchill War Rooms (2.7 miles), Houses of Parliament (2.8 miles), and Westminster Abbey (2.7 miles).
Does Mercure London Kensington have any great views?
Yes, guests often enjoy the city view available here.