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    Mercure London Kensington

    1A Lexham Gardens | Kensington, London W8 5JJ, England
    011 44 20 7244 2400
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    1/5/2018 1/6/2018
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    $155
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    Traveler (271)
    Room & Suite (236)
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    Overview
    • Excellent23%
    • Very good43%
    • Average20%
    • Poor9%
    • Terrible5%
    Travelers talk about
    “privilege room” (14 reviews)
    “earls court” (50 reviews)
    “cromwell road” (30 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Bar/Lounge
    Multilingual Staff
    Wheelchair access
    Meeting Rooms
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    4.0 Star Hotel
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,586)
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    1 - 5 of 1,086 reviews

    Reviewed 4 days ago

    Cant say anything good about this hotel except the friendly staff, I have stayed in many Mercure's around the world and this is the worst. I booked through booking.com a superior room but on arrival the front desk said it was a standard room however...More

    Thank 315howardd
    Response from Victoria C, Manager at Mercure London KensingtonResponded 2 days ago

    Thank you for taking your time to review your four star stay with us. The Mercure London Kensington Hotel is conveniently located in the Royal Borough of Kensington & Chelsea, within walking distance of Earls Court and Gloucester Road tube stations for easy access to...More

    Hotel's Favorite
    Reviewed September 10, 2017

    Was pleasantly surprised at the first moment inside this hotel as we were greeted well and were immediately given great information on what is around the hotel and time spent with the city map to get us orientated with the city. We upgraded our room...More

    Review collected in partnership with this hotel
    Thank Janice C
    Response from Victoria C, Manager at Mercure London KensingtonResponded September 14, 2017

    Thank you for sharing your five star comments on your recent stay at Mercure London Kensington, I am delighted to hear you found the staff great and the room good. I am very happy to receive your comments on the location and the local amenities....More

    Reviewed 1 week ago via mobile

    We booked this hotel through last minute.com ‘secret hotels’ where you are meant to get a luxury hotel. This was not the case. The room was barely large enough to house a family of mice. Me and my wife could just about fit in with...More

    Thank Josh G
    Response from Victoria C, Manager at Mercure London KensingtonResponded 1 week ago

    I am sorry to hear you found the bedroom small, your feedback is very well received. Please be assured we offer a range of bedroom categories and sizes to meet the needs of all our guests. It would be our pleasure to ensure you book...More

    Reviewed 1 week ago via mobile

    Decent location as 7 mins walk to either Earls Court and Gloucester Road. Room was small but clean. No real noise heard from outside (5th floor room 501). Staff were all very polite and courteous. Free WiFi and a free drink in the bar as...More

    Thank Ginner77
    Response from Victoria C, Manager at Mercure London KensingtonResponded 1 week ago

    Thank you for sharing your feedback on the location, it is a pleasure to receive your comments and your four star ranking. Discover the rich historical and cultural offering of Kensington and Chelsea, with several landmarks moments away from the hotel such as the world-renowned...More

    Reviewed 1 week ago

    We about froze, but they brought an extra comforter so that helped. The bath water was barely warm and the sink faucet is situated so you can't turn it all the way to hot. No matter how high we turned the thermostat it never got...More

    1  Thank Teejaaa
    Response from Victoria C, Manager at Mercure London KensingtonResponded 1 week ago

    Thank you for your honest feedback on your stay with us, it is very well received. I am sorry your room and water temperature was cold, I assure you this is not a common occurrence. Thank you again for your honest comments. Kind Regards Victoria...More

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    About
    Amenities
    • Top amenities
    • Room Service
    • Bar/Lounge
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Bar/Lounge
    • Restaurant
    Details
    • Price range
    • $116 - $297 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #347 Business Hotel in London
    • #366 Luxury Hotel in London
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 82
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Ctrip TA, Hotels.com, Hotwire, Booking.com, getaroom.com, Priceline, TripOnline SA and HotelQuickly so you can book your Mercure London Kensington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • South Kensington / Kensington and Hyde Park / Paddington / Maida Vale
    • Also Known As
    • Mercure London Kensington Hotel London ,
    • Mercure London Kensington England
    Add Photo Photos
    Traveler (271)
    Room & Suite (236)
    Dining (44)
    Hotel & Grounds (192)
    Bathroom (41)
    Business Center & Event Rooms (10)
    Nearby
    South Kensington
    With its ivied mews, row upon row of Poppins-esque
    white washed mansions, and placid garden squares, it's
    easy to see the charms of South Kensington. And with
    superb access to Hyde Park, Holland Park and
    Kensington Gardens, as well as the largely
    child-friendly and mostly free Museum Quarter (not to
    mention more major attractions like Royal Albert Hall)
    such charms are easy to make the most of. As welcoming
    ...More
    Sponsored by:
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    Ask a question
    Questions & Answers
    dunkleys2016
    November 15, 2017|
    AnswerShow all 3 answers
    Response from MaryPSydney | Reviewed this property |
    its best to email them
    0
    Votes
    BrightonMarble
    November 7, 2017|
    AnswerShow all 4 answers
    Response from bakerman2017 | Reviewed this property |
    There are several car parks in Kensington area; NCP Royal Garden Hotel NCP London Broadwood Terrace Indigo Hornton Street You can find more on internet.
    1
    Vote
    Hernan G
    June 6, 2017|
    Answer
    Response from Z7468QUjohnc | Reviewed this property |
    I totally agree with Hernan G.s sentiments. The staff (at present)are great, courteous and professional
    0
    Votes
    Room Tips
    "Just don't go there in the winter."
    Read review
    "Book a privilege room on 6th floor very quite no disturbance from above."
    Read review
    "Smart and clean but grumpy night staff"
    Read review
    "Our rooms were very clean and well appointed. Beds and pillows very comfortable. A great little hotel."
    Read review
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