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Mercure London Kensington

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Traveler (313)
360
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Rooms
Nov 25Nov 26
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
We currently have off site parking next to the hotel at £30 a day.(T&C- Subject to availability)
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Property amenities
Room Service
Bar/Lounge
Restaurant
Free High Speed Internet (WiFi)
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
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Room features
Non-Smoking Rooms
Air Conditioning
Minibar
Good to know
HOTEL STYLE
Mid-range
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
95Restaurantswithin 0.25 miles
4Attractionswithin 0.25 miles
Neighborhood
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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Reviews (1,727)
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1,183 results
Traveler rating
310
425
254
116
78
Traveler type
Time of year
LanguageEnglish
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310
425
254
116
78
Show reviews that mention
All reviews privilege room gloucester road and earls court a small double room complimentary soft drinks the natural history museum the royal albert hall piccadilly line bed was comfortable reception staff nespresso machine tube station short stay breakfast room hyde park stayed for one night tea and coffee few minutes walk
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1 - 5 of 1,183 reviews
Reviewed 4 days ago via mobile

Arrived at the hotel to be greeted by very rude staff, wasn't told before hand that we needed to leave a deposit on card for the cost of our room even though we told them we were paying cash. Left the hotel after paying for...More

Thank herdandyw0lf
Response from P6520PLK, General Manager at Mercure London KensingtonResponded 3 days ago

Dear herdandywolf I appreciate you taking the time to post a review following your recent stay at the hotel. I am disappointed to learn that you found the staff to be rude. This is certainly not the norm for the team here, in fact, I...More

Reviewed 1 week ago

I arrived at checking as there was no welcome for being an Accor gold member. The gentleman that checked me in had an Accor welcome folder which he looked into several times before just handing me my room key. I went to my room on...More

Thank Marcashton
Response from P6520PLK, General Manager at Mercure London KensingtonResponded 3 days ago

Thank you for taking the time to tell us about your experience at the Mercure London Kensington Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior...More

Reviewed 1 week ago

Hotel is located between two tube stations and in a well-known area, Kensington. Is a short walk from both, therefore great location. A Sainsbury market next door and 5-minute walk to Earls Court area, busy of restaurants. We book through Accord club and chose a...More

Thank Acivipam
Response from P6520PLK, General Manager at Mercure London KensingtonResponded 6 days ago

Dear Acivipam What a great review. I am so pleased to read that you enjoyed our "spooktacular" gifts that we left in some of our guest rooms. I think it is fair to say that you enjoyed the time that you have spent with us...More

Reviewed 1 week ago

I went here for one night - the hotel is great - the earplugs in room were not necessary - the rooms are nice and hotel is well located. The decor in rooms could be updated perhpas in the next year and our room was...More

1  Thank Faceyreviews
Response from P6520PLK, General Manager at Mercure London KensingtonResponded 3 days ago

Dear Faceyreviews What a lovely review, thank you for taking the time to post it. It is always a pleasure to hear our guests, especially when they have enjoyed the journey that they have taken with us. The team work very hard to ensure that...More

Reviewed 1 week ago

Neat, old and spacious hotel near park and metro/RR stations. Expensive but service is top flight. Convenient and restful. Not far by tube to anywhere. The immediate surroundings are safe and there are many restaurants available.More

Thank gooch2016
Response from P6520PLK, General Manager at Mercure London KensingtonResponded 3 days ago

Dear gooch2016, What a wonderful description of the hotel. I couldn't agree with you more. I appreciate the comments that you have written, especially with regards to the team. I hope that when you are next in London we can have the please of welcoming...More

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Questions & Answers
Ask a question
RogerJ1628
August 30, 2018|
AnswerShow all 4 answers
Response from RedFraggle73 | Reviewed this property |
No, just for the door on your room
0
Votes
valwatson3578
July 13, 2018|
AnswerShow all 10 answers
Response from P6520PLK | Property representative |
The hotel does not provide a shuttle. However, the tube (underground) takes less than 10 mins to get to Gloucester Road train station. The walk from there takes less than 5 mins.
0
Votes
dunkleys2016
November 15, 2017|
AnswerShow all 3 answers
Response from MaryPSydney | Reviewed this property |
its best to email them
0
Votes
Room Tips
"Close to attractions and transport"
JohnCNovStev
2 weeks ago
Read review
"Book at another hotel, rooms are very small, even by English standards"
kevinsP1657BZ
Oct 9, 2018
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"Always upgrade to a larger room if you can afford to,"
Departure659456
Sep 11, 2018
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"Even if you can only book room-only, worth asking when you get there if you can add breakfast - about £10..."
stevebonepfc
Aug 31, 2018
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PRICE RANGE
$120 - $259 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure london kensington hotel london
LOCATION
United KingdomEnglandLondonPaddington / Maida ValeKensington and Hyde ParkSouth Kensington
NUMBER OF ROOMS
82
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