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Mercure London Kensington

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Mercure London Kensington
Mercure London Kensington
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1,257 Reviews from our TripAdvisor Community

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Showing 841: English reviews
Milnthorpe, England, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

nice hotel with friendly staff, close to tube station for getting about.clean but rooms not very large but does the job us normal tea making facilities tv etc.nothing seemed to be too much trouble for the receptionists on duty and a very good breakfast.

Helpful?
1 Thank j0ewaters
Chicago, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Perfect for a family of 4!! Kids loved the daily cookies and hot chocolate left in the room with tea kettle. Great family room for 5 nights and the best was a free smart phone which made touring London a breeze. We even got to call out of the country for free on the smart phone. This feature alone makes... More 

Helpful?
Thank missey s
Lisa K, General Manager at Mercure London Kensington, responded to this review

Dear Missey I am so pleased to read that you and your family enjoyed your time with us. The handy phones are great aren't they? We only put them in our rooms a couple of weeks ago but they are already proving a big hit with our guests. I hope that you had a safe flight home and that myself... More 

Chichester, United Kingdom
Level Contributor
81 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is in a fantastic location. Earls Court Underground five minutes walk away. This enables your gateway to all those attractions and places of interest. Do purchase an Oyster Card more economical. Proscovia and Carmen both on reception make one feel at home and are brilliant wishing to help and go that extra mile. The breakfasts are superb. In... More 

Helpful?
1 Thank 429Happy
Lisa K, General Manager at Mercure London Kensington, responded to this review

Dear 429Happy I appreciate you taking the time to complete a review following your recent stay with us. I am so pleased to read that you enjoyed all aspects of your stay, especially the breakfast. I know I am biased but it really is good and I find myself having to stay away from the restaurant otherwise I will need... More 

Auckland Region, New Zealand
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Well what can I say, from the time we walked in everyone treated us wonderfully! At the end of a long girls trip around Europe we were wanting to sit and relax and the wonderful barman Rafal looked after us from the time we walked in until we left 4 days later. He was attentive, polite and ended up having... More 

Helpful?
2 Thank Tarnz
Lisa K, General Manager at Mercure London Kensington, responded to this review

Dear Tarnz What a great review & thank you for completing it before you even got on the plane home! It was a pleasure having you both here & be assured that I will be showing Raf your review. He will get embarrassed but I know that he will be secretly pleased. I hope that you both have a safe... More 

Weston super Mare, United Kingdom
Level Contributor
105 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for two nights b&b and was pleasantly surprised. The room was spacious and clean, although I think we had been upgraded. Breakfast was of a high quality, better than expected and better than some self proclaimed luxury hotels. There was some confusion over our room rate which in spite of providing email confirmation was not communicated to the breakfast... More 

Helpful?
1 Thank ukstayer
Lisa K, General Manager at Mercure London Kensington, responded to this review

Dear UKstayer Thank you for the kind review following your recent stay at the Mercure London Kensington Hotel. I am so pleased to read that you enjoyed your time with us and that you especially enjoyed the breakfast. I am in agreement with you, it is delicious and very hard to stay away from. I do hope that we can... More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

A quick one week visit from Canada. The location is excellent as there's plenty of things to see and do within walking distance and the property is 5 mins to either of two tube stations (Gloucester and Earls Court). There's also a grocery store within 2 mins away. Hotel staff are very friendly and we're always attentive to your needs.... More 

Helpful?
1 Thank Howardso
Lisa K, General Manager at Mercure London Kensington, responded to this review

Dear Howardso Thank you for taking the time to complete a review following your return to Canada - I hope you had an enjoyable flight home. I am pleased that you enjoyed your stay with us and I am delighted with your kind words about the team. The really do work hard and it is nice to see their hard... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago via mobile

I'm not staying at this hotel and actually never did, however I do visit hotels bar very often for Starbucks coffee and sometimes for something stronger :-) . I must say that the bar staff is very very friendly!!! Every time I will have special wish they will do them best to do it for me. They have garden with... More 

Helpful?
2 Thank A TripAdvisor Member
Lisa K, General Manager at Mercure London Kensington, responded to this review

Dear Guest Thank you for taking the time to post a review. I appreciate your kind words about the team, especially about Kevin - the trick is trying to get him to stop talking :) Looking forward to seeing you at some stage this week for a coffee or even that something stronger. Take care Lisa Lisa Kearney General Manager More 

Sydney, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've stayed at this hotel a few times and this time stayed 2 nights. I flew in from Sydney and because my flight was supposed to land at 5am I requested an early check-in that incurs a GBP29.00 fee. As I've done this flight many, many times I knew I would be tired and just need to go to the... More 

Helpful?
1 Thank grazzaLondon
Lisa K, General Manager at Mercure London Kensington, responded to this review

Dear GrazzaLonon What can I say - that was a lovely review. The team will be delighted to see their hard work recognised and I will make sure that Amsa knows about the personal mention. Room 508 is ready and waiting for your return visit. See you soon, Lisa Lisa Kearney General Manager More 

Wellingborough, United Kingdom
Level Contributor
3 reviews
2 of 5 stars Reviewed 4 weeks ago

Never will stay again. Room was cold, no heating at all. And not only in our room. It was freezing. Only Comfortable bed and good breakfast. Hotel location is ok. Easy reach subway. Also you will find grocery stores around the hotel.

Helpful?
Thank Kristina R
Lisa K, General Manager at Mercure London Kensington, responded to this review

Dear Kristina R When did you stay with us? Because certainly in the last month or so you could not call this hotel cold as it has been record temperatures over the last few weeks and our ac system is struggling to cool the hotel down! Its a shame that you did not speak with the team when you stayed,whenever... More 

Travelers are raving about these London hotels

Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

For starters, the lift was too small for me to enter with my luggage (which was nothing but a small hand carry and shoulder bag). The floor rooms are quite tight and all doors are quite close to each other. At times, I could not make out if the door that just got shut was the next door neighbor one's... More 

Helpful?
Thank Saadi R
Lisa K, General Manager at Mercure London Kensington, responded to this review

Dear Saadi Thank you for taking the time to complete a review following your stay with us. I appreciate your feedback and there are certainly some points on here that I will be addressing. Kind Regards Lisa Lisa Kearney General Manager More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
We currently have off site parking next to the hotel at £30 a day.(T&C- Subject to availability) ... more   less 

Additional Information about Mercure London Kensington

Address: 1A Lexham Gardens | Kensington, London W8 5JJ, England
Location: United Kingdom > England > London > South Kensington , Kensington and Hyde Park , Paddington / Maida Vale
Price Range: $127 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure London Kensington 4*
Number of rooms: 82
Reservation Options:
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Also Known As:
Mercure London Kensington Hotel London
Mercure London Kensington England
Hotel Style:
#301 Luxury Hotel in London
#343 Family Hotel in London
#350 Business Hotel in London
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