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Conrad London St. James

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22 - 28 Broadway, London SW1H 0BH England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1937)
Room & Suite (897)
Dining (271)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 07/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Conrad London St. James
Updated 07/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#34 of 1,174 hotels in London
Location
Cleanliness
Service
Value
Travelers' Choice
Rooted in the heart of the British capital, the 5-star luxury Conrad London St. James is only a five minute walk from the most iconic landmarks such as Westminster Abbey, Buckingham Palace and Big Ben. Light and stylish bedrooms with bespoke luxury bedding, are complimented by marble bathrooms. While Nespresso coffee machines, and extensive free Wi-Fi throughout the hotel are essential additions for the modern traveller. Indulge in a Traditional Afternoon Tea with seasonal treats. Dine in the finest hotel’s destination restaurant offering a locally sourced British menu with an innovative take on the traditional English 'comfort food' or enjoy your evening in Blue Boar Pub, with locally brewed craft beers and ales, and classic British pub food. A 24-hour fitness centre with gym allows you to exercise at your convenience or enjoy the perfect jogging routes in the Royal Parks.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Books, DVDs, music for children
Children's television networks
Taxi service
Business Center with Internet Access
Wifi
Paid internet
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Special diet menus
Highchairs available
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Luxury
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Hilton Honors Discount
4967Reviews146Q+A100Room tips
Traveler rating
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Popular mentions
Getaway637368 wrote a review Jul 24
1 contribution
Atanas and Dominic couldn't help us enough. Absolutely amazing service and made us feel so welcome. It was our wedding on the day and they gave us 5 star service all the way throughout. Couldn't recommend the hotel highly enough. Special mention to Demi who helped with all the preparation for the big day.
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Date of stay: July 2021Trip type: Traveled as a couple
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Reggieh21a wrote a review Jun 2021
London, United Kingdom22 contributions50 helpful votes
Hotel's Favorite
The location of the hotel is perfect for London’s attractions, most of which are with in walking distance or a few minutes bus ride away. Given the current situation with covid, the Hotel and staff have certainly gone the extra mile to make guests welcome, and comfortable, whilst keeping them safe. We informed the hotel of our expected time of arrival, and everything was beautifully prepared for us. From the moment we arrived to the time we checked-out the service was exemplary. This stay was for a special occasion. It was my brother and sister in-laws 15th wedding anniversary. As Diamond Hilton Honours members we received room upgrades. Our rooms were beautifully appointed and the special touches like the hand made chocolates and Luxury toiletries etc. made us feel very much at home and valued guests. Breakfast is full A La Carte, lunch, dinner, and afternoon teas are also available. The executive lounge is open throughout the day for coffee, teas, soft drinks, and for the evening social with canapés and drinks. I must thank all the staff for making our stay so pleasurable in such difficult times. If you are looking for somewhere in London to celebrate a special occasion or just want to spoil yourself with a little luxury, I can highly recommend the Conrad St. James’s
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Date of stay: June 2021
Location
Cleanliness
Service
2 Helpful votes
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Response from Beverly Payne, General Manager at Conrad London St. James
Responded Jun 8, 2021
Thank you very much for posting such a glowing review for us and the title! We are just thrilled to hear you had a lovely stay with us, that's just wonderful. Thank you also for praising my team, I am very lucky, they are all wonderful. We are all looking forward to welcoming you back soon. Once again Thank you, B.
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billmann13 wrote a review Jul 24
Wolverhampton, United Kingdom6 contributions15 helpful votes
Stayed there 21st of July for 3 nights The moment you walked in you can see and feel it’s a 5 star hotel Gave me free car park for all my stay was offered upgrade but didn’t take it cause travelling with my daughter we needed twin bed Executive lounge is spacious and the staff and service is best I ever seen Breakfast was so delicious and so much choice And Location fantastic tube station just across the road I normally stay Hilton park lane or Canary Wharf I’ll be staying here from now on Thank you for the great service Mr Mann room 114
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Date of stay: June 2021Trip type: Traveled with family
2 Helpful votes
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Edward B wrote a review Jul 24
London, United Kingdom1 contribution
Great hotel in a good location. During my stay my wheelchair broke and the staff were incredibly helpful in fixing this and supplying a wheelchair to borrow in the meantime. The new restaurant, Pem, was great to.
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Date of stay: July 2021
Rooms
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Mat wrote a review Jul 23
Newquay, United Kingdom34 contributions7 helpful votes
I stayed in the hotel in July 2021 for 3 nights as a diamond member. Just like the title says, it is by far one of the best hotels in the UK, and definitely the best hotel from Hilton in the country. My room was pre-upgraded to King Executive the day before my check-in, so I was able to take full advantage of the digital check-in and the digital key. As I have arrived an hour earlier, the friendly front desk team have offered to accommodate me in the lounge and take care of my luggage while my room is prepared for my arrival. My room was ready within 30 minutes and 5 minutes later, the very friendly concierge has brought my bags straight to my room. The room itself was modern, clean and well maintained. The team at Conrad have done a great job at combining the modern decor with an older architecture. I really appreciated the smaller gestures, like having the water bottles topped up every day or the small box of chocolates left on the table one night. Finding any housekeeping or service issues was impossible, everything was spot on. The morning breakfast was the absolute gem. The staff at the Blue Boar were top-class. Starting with the manager who was a great leader, and always came up to every guest for a quick chat. The staff themselves were really friendly and attentive. I have also enjoyed the food, I've had a really busy time while in London and the breakfast definitely kept me going through the day. I'd be willing to return back to the hotel just for the sake of getting the same breakfast experience again. The in-room dining service was no different. They have offered me the best toastie I have every eaten, along with some really delicious ice cream. While the meals were not cheap, they were worth every penny. The team have under promised and over delivered on every encounter and the food always arrive hot and fresh. It really says a lot about the great experience if the only issue I had was the lack of the usual Conrad plush toys. The team have kindly explained that they haven't received any due to Covid-19 which is fully understandable. With that in mind, they have saved my details on the system in case of any future deliveries, so I'm keeping my fingers crossed for a surprise gift coming in the post in the future. All-in-all, I was really happy with my stay. If there is one hotel I will definitely come back to and recommend to my family and colleagues, it will be Conrad St James in London.
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Date of stay: July 2021
Rooms
Location
Service
Room Tip: Rooms with a street view have large and sound-proof windows.
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PRICE RANGE
$304 - $566 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonWestminster
NUMBER OF ROOMS
256
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Frequently Asked Questions about Conrad London St. James
Which popular attractions are close to Conrad London St. James?
Nearby attractions include Churchill War Rooms (0.2 miles), Westminster Abbey (0.2 miles), and The UK Supreme Court (0.2 miles).
What are some of the property amenities at Conrad London St. James?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Conrad London St. James?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Conrad London St. James?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Conrad London St. James?
Yes, valet parking is available to guests.
What are some restaurants close to Conrad London St. James?
Conveniently located restaurants include Chez Antoinette Victoria, Mio Restaurant, and Kona.
Are there opportunities to exercise at Conrad London St. James?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Conrad London St. James?
Yes, dry cleaning and laundry service are offered to guests.
Does Conrad London St. James offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Conrad London St. James?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Conrad London St. James?
Many travelers enjoy visiting Churchill War Rooms (0.2 miles), Tower of London (2.5 miles), and Houses of Parliament (0.3 miles).