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22-28 Broadway, London SW1H 0BH England
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Traveler (2129)
Room & Suite (977)
Dining (296)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
  • Individually wrapped toiletries
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Conrad London St. James
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#45 of 1,208 in London
Location
4.9
Cleanliness
4.9
Service
4.7
Value
4.3
Travelers' Choice
Rooted in the heart of the British capital, the 5-star luxury Conrad London St. James is only a five minute walk from the most iconic landmarks such as Westminster Abbey, Buckingham Palace and Big Ben. Light and stylish bedrooms with bespoke luxury bedding, are complimented by marble bathrooms. While Nespresso coffee machines, and extensive free Wi-Fi throughout the hotel are essential additions for the modern traveller. Indulge in a Traditional Afternoon Tea with seasonal treats. Dine in the finest hotel’s destination restaurant offering a locally sourced British menu with an innovative take on the traditional English 'comfort food' or enjoy your evening in Blue Boar Pub, with locally brewed craft beers and ales, and classic British pub food. A 24-hour fitness centre with gym allows you to exercise at your convenience or enjoy the perfect jogging routes in the Royal Parks.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Books, DVDs, music for children
Children's television networks
Taxi service
Business Center with Internet Access
Wifi
Paid internet
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Highchairs available
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Soundproof rooms
Bathrobes
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Luxury
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Hilton Honors Discount
5245Reviews153Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Joel W wrote a review Today
3 contributions2 helpful votes
Despite being specifically being told by the hotel that I would be provided access to the Executive Lounge due to my early arrival and being a Lifetime Diamond member I was denied and humiliated by staff to include front desk manager. I have stayed at this property previously and while I love the location I will not return when there are plenty of options in London. For those reading this and looking for an alternative in the same area I would suggest St. Ermin’s which is a lovely Marriott property tucked around the corner, which I have stayed at previously and the staff is outstanding.
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Date of stay: May 2022Trip type: Traveled
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Paul W wrote a review Aug 2021
Eastbourne, United Kingdom2069 contributions508 helpful votes
Hotel's Favorite
Over the years we have stayed in several Conrad Hotels an up-market brand within the Hilton Group and have come to expect high standards. Once again we were not disappointed, from check-in to departure service was exemplary . The hotel is situated in Westminster, Central London a few minutes walk from Westminster Abbey and adjacent to St James Park tube station. Our room was reasonably spacious with a delightful bathroom with both shower and bath. Needless to say everything was spotlessly clean. WiFi worked well, multi channel TV and large comfortable bed. Our room gave access to Executive Lounge which although unstaffed during the day had self service coffee and cold drinks. Between 5 30 and 7 30 there is table service of hors d'ouvers (tasty, but sadly just a single portion) and a choice of red, white or sparkling wines with glasses regularly refilled by attentive staff, what;s not to like? Breakfast was first rate, freshly cooked to order although not cheap (Full English Breakfast comes in at £28 per person) a good way to prepare for a days sight-seeing. We ate dinner in The Blue Boar Pub which is part of the hotel. This was the only disappointment, both my burger and my wife's fish and chips were at best "ordinary" so on our second night we chose to eat elsewhere. To sum up, great location, great service, comfortable rooms made for a relaxing stay.
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Date of stay: August 2021
Rooms
Cleanliness
Service
3 Helpful votes
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Response from Beverly Payne, General Manager at Conrad London St. James
Responded Aug 13, 2021
Thank you so much for your review . I am very disappointed and so sorry you did not enjoy the BB Pub , as we have been getting excellent feedback and particularly on those two dishes . I will speak to the chef and get him to look into that nights service . We hope you come back again very soon , and do let us know in advance and may we suggest you try our new restaurant The Pem . Thank you , B
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O5373HWsteveh wrote a review May 18
New York City, New York3 contributions1 helpful vote
We had a very memeorable stay at Conrad London St. James. Highly recommedate to everyone: central located at heart of london, easily access to most of the major attractions, impeccable services from the start: emails correspondances from the date before arrival, during the stay, and last day of stay in regarding time of arrival, any special request, issue, concern, or need. Recogniction member status, offerred a junior suite upgrade as a diamond member. Friendly and deicated staffs at Executive lounge, door man, and house keeper. The most memborable moment was when we forgot my passport, upon arrriving at the airport, realizing that we did not have the passport at that moment; calling back to the hoetl reception, they reached out the house keeper and called me back with the good news of locating my passort; Karim, the Concierge, reached out to have a taxi driver to deliver the passport to me, saving our day! Their dedicated and impecable action is what made the hotel stands out among ot others: Providing the best services to their costomes!!! We like to extend our gratitude and apprecations for those help us: the staffs at the housekeeping, reception desk, and most of all, Karim, the Concierge. Thank you!!!
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Date of stay: May 2022
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Robert E wrote a review May 18
Batesville, Arkansas4 contributions
This hotel was a fantastic place to have a quick London adventure. Great access to the Tube for getting around, friendly and efficient staff. Executive lounge was very nice for a short rest and a snack. We would definitely stay there again!
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Date of stay: May 2022Trip type: Traveled
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Sarah1703 wrote a review May 18
Liverpool, United Kingdom27 contributions49 helpful votes
Recently stayed with my husband for a 1 night stay . I booked using a few Hilton points and upgraded to an executive room. The rooms are small but well equipped - our room was rather dark with a small window looking inward to another building . The executive lounge was good with a good selection of drinks during happy hour. We ate in the Blue Boar which was nice but nothing special. Overall we had a pleasant stay, and the staff where friendly and helpful. I’m not sure I could compare the hotel to other 5 star hotels I’ve stayed in London , and I would probably only return if I got a great deal !
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Date of stay: April 2022Trip type: Traveled
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PStrange wrote a review May 17
Saint Simons Island, Georgia25 contributions18 helpful votes
Hotel was in a fantastic location - easy walk to lots of sights. Adjoined restaurant/pub, Blue Boar, left much to be desired as far as service and food were concerned. It seemed strange, the interactions between who appeared to be manager and his staff. And the steak was just terrible. Room was spacious enough - plenty of room for our things. Sliding door to bathroom area, and glass door to toilet room, were awfully loud and squeaky. There was no sneaking to the restroom without waking anyone else in the room up. Loved the assortment of teas at my disposal in the room and the comfy bed. Service at the front desk was amazing - from check-in to check-out, they were fabulous. I would stay here again.
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Date of stay: April 2022Trip type: Traveled
1 Helpful vote
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lisatay4 wrote a review May 17
Conwy County, United Kingdom5 contributions7 helpful votes
From the minute we arrived at this fabulous hotel I just knew we were in for a fantastic stay, the very warm welcome from the reception team, concierge and gentlemen on the door was just what we needed after a 5 hour car journey. Our room was absolutely amazing, very spacious, extremely clean, the bathroom was also spacious and filled with all the amenities that you could need. The tea/coffee making facilities are also great. During our stay we interacted with many different team members from housekeeping, restaurant and executive lounge, honestly you could not ask for a nicer welcome, always friendly and professional. Breakfast is a highlight, you can choose from a buffet selection of hot food, continental pastries, plenty of fresh fruit and yoghurts, cereals and juices, you can also order from the a la carte menu for pancakes, omelettes etc, there really is something for everyone. Location wise, you couldn’t ask for more, a very short walk to Westminster Abbey, St James Park and Horseguards. Buckingham Palace and Trafalgar Square are also only about a 15 min leisurely walk, through the park and so it’s a very scenic walk too. I thoroughly recommend a stay at this hotel, I have stayed with my family and I have also previously stayed just with my daughter when we have been visiting for a west end show. Every time we have been greeted with the warmest of welcomes and smiles. So if you are looking for a hotel which provides modern, functional, spacious luxurious and clean rooms, fantastic food, professional service and genuinely lovely staff then look no further, here’s your place, you will want to return again and again.
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Date of stay: May 2022
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Ltiggertaz wrote a review May 17
Santa Cruz, California136 contributions39 helpful votes
I cannot say enough about how nice, knowledgeable and professional the staff is, they are why I will always book at the Conrad when I visit London. I had a few glitches with the room they gave me, their response was quick and the issue corrected the next day. The hotel is in a great location close to St. James tube station but quiet enough to let you recharge. I am so jealous of the blackout curtains no light and I do mean no light gets through them. Traveler advisor: If you have trouble climbing into a high tub then make sure the room you book has a separate shower. On the Hilton website there are no pictures of the bathroom for the king superior room and I did not notice from the photos of travelers on trip advisor. The staff was very accommodating and changed my room though I was sad as that tub looked so good. If you are a solo traveler and need a true king bed make sure you verify it is not two twins put together. If you are light sensitive you may want to bring an eye mask the rooms have what I believe is an alarm device with a green light on it. I found it disruptive but an eye mask would solve the issue. Again this hotel is amazing and made so because of the staff.
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Date of stay: May 2022
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Room Tip: Contact the hotel to make sure the room you choose is the correct one for your needs.
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Russell T wrote a review May 17
Edinburgh, United Kingdom13 contributions7 helpful votes
Booked a night away for my wife and 2 daughters to celebrate my wife’s milestone birthday. The whole team at the hotel were just fabulous. They arranged a cake, balloons and flowers for my wife which were all in our lovely room prior to arrival. Our daughters room, and our room were very clean, with amazingly comfy beds and pillows, with the perfect amount of space. We enjoyed pre show drinks in the executive lounge along with a few canapés which were very good. Serena and the lounge team really looked after us and made us feel very welcome and spoilt. We had a lovely leisurely breakfast in the newly renovated restaurant which was especially great, since our 18 and 20 year old daughters are usually always busy! Thanks to Greg and the whole team for taking such great care of us, I can honestly say that the team really do care and we felt it throughout our stay. Thank you for helping me make a memorable celebration for our family, we will certainly be back in the future!
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Date of stay: May 2022
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SCOTT_FEASEY wrote a review May 16
1 contribution
Great Hotel Lovely hotel in great location, with very clean rooms and comfortable beds. Doorman helped us get free parking right outside! Free sparkling water in mini bar was a surprise. Would stay again for sure. As always with London Hotels, the room wasn't huge but still very comfortable. Thank you!
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Review collected in partnership with Conrad Hotels & Resorts
Date of stay: May 2022
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PRICE RANGE
$357 - $492 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonWestminster
NUMBER OF ROOMS
256
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Frequently Asked Questions about Conrad London St. James
Which popular attractions are close to Conrad London St. James?
Nearby attractions include Churchill War Rooms (0.2 miles), Westminster Abbey (0.2 miles), and The UK Supreme Court (0.2 miles).
What are some of the property amenities at Conrad London St. James?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Conrad London St. James?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Conrad London St. James?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Conrad London St. James?
Yes, valet parking is available to guests.
What are some restaurants close to Conrad London St. James?
Conveniently located restaurants include Mio Restaurant, Chez Antoinette Victoria, and Kona.
Are there opportunities to exercise at Conrad London St. James?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Conrad London St. James?
Yes, dry cleaning and laundry service are offered to guests.
Does Conrad London St. James offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Conrad London St. James?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Conrad London St. James?
Many travelers enjoy visiting Churchill War Rooms (0.2 miles), Tower of London (2.5 miles), and Houses of Parliament (0.3 miles).