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Leonardo Royal London City

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8-14 Cooper's Row, London EC3N 2BQ England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (145)
Room & Suite (48)
Dining (12)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
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Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Leonardo Royal London City
Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#408 of 1,164 hotels in London
Location
Cleanliness
Service
Value
Leonardo Royal London City is superbly located with unique panoramic views over the City and just a gemstone's throw away from the Tower of London, Leonardo Royal London City represents a first for a hotel of this standard in the City.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Spa
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Banquet room
Meeting rooms
Massage
Steam room
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Room service
Safe
Telephone
Coffee / tea maker
Flatscreen TV
Bath / shower
VIP room facilities
Iron
Minibar
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish, Italian
613Reviews52Q+A29Room tips
Traveler rating
  • 318
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  • 75
  • 48
  • 43
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Popular mentions
Lindsay B wrote a review Feb 2021
1 contribution1 helpful vote
I have been emailing and trying to get a refund from the hotel which they told Booking.com I would be getting. I have had no communication from the hotel in reply to my emails even though I have sent back details. Last year my mother and I couldn't leave the country due to Covid19. It is horrible to take advantage of a pandemic and keep our money because we had no choice in not being able to attend. I was told by Booking.com to be patient. It has nearly been a year! The way hotels etc treat customers during these times will not be forgotten which will then impact future business. I want my refund and some communication asap.
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Date of stay: March 2020Trip type: Traveled with family
1 Helpful vote
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Response from Daniel Loosley, General Manager at Leonardo Royal London City
Responded Feb 14, 2021
I was very sorry to learn that you have not had this sorted, it has taken some time with the volumes of refunds to get through them all and we certainly do not want to take advantage. I can only apologise and if you would like to drop me a line I will ensure we get to the bottom of what has happened and make sure it is resolved. daniel_loosley@leonardohotels.co.uk Regards Daniel Loosley
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MJR789 wrote a review Dec 2020
Edinburgh, United Kingdom29 contributions37 helpful votes
Not good enough. Used this hotel in its current guise and when it was the Grange. The hotel and facilities are in need of investment. What was once a solid, comfortable property in the City is now showing signs of its age. Pool under repair so closed, lobby coffee machine broken, no shower gel provided in room. Sink in bathroom couldn’t clear water fast enough so sink was filling when brushing teeth or washing hands. In isolation - these issues sound minor, but actually it was a frustrating stay. Used the pool/spa facilities at sister hotel just a few minutes away. This was also once clean and inviting. Now limescale is ever present, some features are broken (the waterfall shower and foot spa seats) and the place has a feel of a local run down leisure centre. I used to use these hotels often, and was fond of them. Based on that recent stay - I’ll look elsewhere.
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Date of stay: December 2020
3 Helpful votes
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Response from Daniel Loosley, General Manager at Leonardo Royal London City
Responded Dec 14, 2020
Dear MJR789, I was really sorry to learn of your disappointment with your stay please accept my apologies for any shortcomings. The hotel is investing £11.5m in refurbishing the whole property and we have the Leisure Club closed until the 18th December, this was advised to all guests when booking and again prior to check in. The refurbishment schedule is coming to an end and we are really excited with the changes, I do hope that you will you give the hotel another chance in the near future Regards Daniel Loosley General Manager
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Marcos wrote a review Nov 2020
1 contribution1 helpful vote
My cup of tea reserved a room for a super special occasion last Monday. We were welcomed by Martina, she was lovely. Made sure we had a room with a nice view, breakfast in bed and even a bottle of wine prepared of us (that we ended up not taking because none of us drink alcohol). Thank you Martina for taking care of us, can’t wait to come back soon. Marcos&Derek
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Date of stay: November 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from City Guestrelations, General Manager at Leonardo Royal London City
Responded Nov 10, 2020
Dear Marco, Thank you reviewing your recent stay. I am glad that you enjoyed your stay thank you for your kind words. Your wonderful feedback has been shared to our team and to our lovely colleague Martina. We hope that you will continue to choose Leonardo Royal City Hotel for your future stays and look forward to welcome you back. Kind Regards, Guest Relations Team
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TartanWanderer wrote a review Nov 2020
England, United Kingdom3,428 contributions639 helpful votes
+1
Very well situated by train and tube. Super rooms, well priced, near sites, restaurants and bars. Swimming pool, gym, jacuzzi, steam room and sauna. I loved it and would definitely stay there again when in London.
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Date of stay: November 2020Trip type: Traveled as a couple
5 Helpful votes
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Response from City Guestrelations, General Manager at Leonardo Royal London City
Responded Nov 5, 2020
Dear Tartan, Thank you reviewing your recent stay. I am glad that you were satisfied with the facilities, room and the location of the hotel. Your wonderful feedback has been shared with our team. We hope that you will continue to choose Leonardo Royal City Hotel for your future stays and look forward to welcome you back. Kind Regards, Guest Relations Team
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Thomas W wrote a review Oct 2020
Doncaster, England, United Kingdom6 contributions5 helpful votes
Great location with swimming pool made for excellent family trip away. Photos are view from room over Tower bridge, The Tower of London and The Shard. Great links via tube and rail stations close by. Friendly and helpful staff.
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Date of stay: October 2020Trip type: Traveled with family
1 Helpful vote
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Response from City Guestrelations, General Manager at Leonardo Royal London City
Responded Nov 5, 2020
Dear Thomas, Thank you reviewing your recent stay. I am glad that you enjoyed your stay thank you for your kind words. Your wonderful feedback has been shared to our team. We hope that you will continue to choose Leonardo Royal City Hotel for your future stays and look forward to welcome you back. Kind Regards, Guest Relations Team
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Previous
PRICE RANGE
$132 - $315 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grange city london, hotel grange city, grange city hotel london
FORMERLY KNOWN AS
Grange City Hotel
LOCATION
United KingdomEnglandLondonCity of London
NUMBER OF ROOMS
305
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Frequently Asked Questions about Leonardo Royal London City
Which popular attractions are close to Leonardo Royal London City?
Nearby attractions include Tower of London (0.2 miles), Ceremony of the Keys (0.09 miles), and Jeff Wayne's The War of The Worlds: The Immersive Experience (0.2 miles).
What are some of the property amenities at Leonardo Royal London City?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Leonardo Royal London City?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Leonardo Royal London City?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
What are some restaurants close to Leonardo Royal London City?
Conveniently located restaurants include Balls Brothers Minster Court, La Dame de Pic London, and Omnino Leadenhall.
Are there opportunities to exercise at Leonardo Royal London City?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Leonardo Royal London City?
Yes, dry cleaning and laundry service are offered to guests.
Does Leonardo Royal London City offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Leonardo Royal London City?
The staff speaks multiple languages, including English, Spanish, and Italian.
Are there any historical sites close to Leonardo Royal London City?
Many travelers enjoy visiting Churchill War Rooms (2.3 miles), Tower of London (0.2 miles), and Houses of Parliament (2.2 miles).
Is Leonardo Royal London City accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.