The staff were so kind in helping me to plan some surprises for my friend, no request was too much trouble and they went above and beyond to make our stay exceptional. The hotel furnishings were beautfiul and the location of the hotel is excellent for shopping. It’s also tucked away on Park Place so really quiet and no road noise. Our stay made me feel a lifetime away from the stresses of young children. It was an escape into luxury heaven! I particularly enjoyed the beautiful bar and the breakfast was first class. I can not thank the staff enough for a truly magical and memorable stay. John Hennessy on reception was really personable to us. Winston at breakfast was very patient and fun. I also wanted to thank the pastry chef for a delicious chocolate birthday cake and Nicholas Davis for his marvellous care of us throughout our stay. We also went to the hotel’s restaurant Seven Park Place for dinner which was one of the best meals of my life, every dish was exquisite. Christopher really looked after us too. Thank you so much …
This is the second time we have stayed at this hotel and whilst things are a little different given the current Covid-19 climate this did not detract too much from the overall experience. We booked three nights directly with the hotel and took advantage of one of their suite packages. The normal non refundable cancellation rules associated with this package were waived so we had the confidence to book at this time. During our stay John could not have been more helpful. Our suite was lovely; our up-grade fabulous. Thank you! Breakfast dining in the room was efficient and the ingredients quality. Scrambled egg and smoked salmon were dee-lish! Whilst we didn't use the bar and restaurant on this occasion, I can vouch for the cocktails having had my 50th birthday pre dinner drinks in the bar. This hotel is in the most amazing position. What's not to love about Mayfair/St. James' with Bond Street, Piccadilly and theatre-land (when open), Fortnum & Masons, Green Park, Hyde Park, Buckingham Palace etc on your doorstep? You can get everywhere on foot should you wish. We took the red "Boris" Santander bikes out on the Sunday. Cycling down a car-free Birdcage Walk and The Mall on a sunny Sunday was a highlight. We got everything we hoped for out of our Staycation playing tourist in our own city. Tables, taxis and tickets all far more available than usual; all the atmosphere, but non of the crowds. I highly recommend a London City Break at this time. We look forward to returning.…
John was an absolute delight!! He cares so much for every guest and makes sure they're stay is as perfect as hoped for. From the moment we walked in to the moment we left he couldn't have been more helpful and intentive, we travelled from Belfast in a pretty stressful time during the corona virus but we had committed to doing a 36 hour trip to london after cancelling a 1 week trip to Italy. John made us feel completely at ease the room was beautiful, cosy and very clean, we had a wonderful stay and would recommend this hotel to anyone!! Breakfast is pretty good too, thanks John!! 😏👌
As Londoners spending a weekend as tourists in our own City we spent two days in the comfort of St. James. From the moment we climbed the short flight of steps to reception we were greeted with a friendly face and nothing was too much trouble throughout our stay. On probably the hottest weekend of the year the excellent air conditioning in Room 401 was a blessing! The room was furnished in a lovely modern style with a small sitting area and marble bathroom with good amenities and a very large and comfortable bed. We dined one night at the excellent William Drabble Michelin starred restaurant and had a great time. We strongly recommend St James.
The best measures of a society and its institutions are most accurately revealed when they are burdened with difficult challenges to manage, and choices to make. Arriving unannounced on the doorstep of the St. James Hotel and Club in Mayfair, London during the swelling days of the COVID-19 pandemic; we held little more than hope for safe harbour. Having just barely escaped the closing borders of Morocco by flying to London, anxieties were running high. Stepping through the front door of the gorgeous 5 star boutique St. James Hotel was like passing through a portal to Nirvana. The preceding days and nights of chaos were assuaged by the warm and friendly greeting at reception. We were gently received and efficiently checked in by the Front Office Manager, Alice, who very quickly found us a lovely room to enjoy. In less than the time required to say ‘unpack’, we found ourselves enjoying a world class mojito in ‘William’s Bar and Bistro’, which is comfortably accessed on the main floor. Just a little slice of Heaven. The Hotel itself is perfectly situated and suited for the London visitor who wants to explore the town on foot. All of the iconic venues to visit and landmarks to be viewed were well within easy walking distance. The St James is home to ‘Seven Park Place’, a Michelin star restaurant guided flawlessly by Chef William Drabble. Exquisite French cuisine is prepared with the finest British ingredients and presented in an elegant ambience. Res Ipsa Loquitur… Suffice to say that our stay with the St James Hotel and Club became the lasting highlight of our trip. To provide accurate context, consider that each of the staff who attended us with such gracious aplomb did so in the face of absolute uncertainty regarding their own COVID-19 related futures. Consummate professionals all.…
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