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Lord Kensington Hotel

Traveler (107)
Room & Suite (51)
Traveler (107)
Room & Suite (51)
Dining (3)
Overview
38 Trebovir Road, London SW5 9NJ England See on map
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Laundry Service
Free Parking
Pool
Restaurant
3 Star accommodation
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Rooms
Dec 23Dec 24
|
1 room, 2 adults, 0 children
Standard Room
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Reviews(291)
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susihunt
Lahti, Finland
21525
Reviewed 1 week ago
The hotel is close to the metro station. Train noise is heard in the room, but quiet at night.
Clean and modest hotel. Beds were large and comfortable. The bathroom will satisfy the primary washing needs.
Date of stay: November 2018
Thank susihunt
803lgg
Lima, Lima, Peru
121
Reviewed Oct 1, 2018via mobile
We booked this hotel because we were looking for s room that would accommodate a family of 5. It was clean and very close to the tube. A little far from most touristy attractions. The room and the bathroom were tiny. The staff was friendly.
Date of stay: October 2018
Thank 803lgg
Stephanie B
128
Reviewed Sep 30, 2018via mobile
Brill location as my only positive
Awful service rudest staff I have ever met !!!
Hotel is shabby tiny noisy rooms !!
Booked for 3 adults and 6 children
Hotel assumed some of our children’s ages were under 2 so didn’t require beds (no effort to ask me even though I had been asking about breakfast and whether 1 adult 3 kids could check in earlier etc )
so when we got in late on Friday to join the other adult and 3 children with our 3 children in tow found out the rooms booked for our total party were a room for quad 4 and a twin 2 !!!
Extremely rude !!
refused to accept that the hotel was responsible even tho we booked for 9 but he accommodated 6 ?! Confused?! So was I !!!!
He Kept saying well you didn’t tell us the kids ages so we gave u these rooms that’s what you booked !!
I said well I just said 3 adults 6 children not babies so now I’m confused why have you assumed half the kids needed beds and the others don’t ?!
If it’s an automatic thing why aren’t all of the kids assumed being under 2?!
he said well pay for another room for your kids !!!
Safe to say I took my family and kids got refunded and left !!!
No you cannot treat people this was !!! Avoid at all costs worst hotel I have ever been to !
If you are staying here Ask about everything every detail room occupancy everything !!!
We were out looking for a new hotel in central London at 11pm with 6 small children !!
the man on the desk was determined it was us at fault even though it said clear as day 3adults and 6 children on the booking !! absolutely not my fault your hotel allocated inadequate rooms for the party booked for

(I work in healthcare have 3 little girls and never yell I’m literally the easiest going person ever )
Horrid thing is if you had just met me in the middle Ie I’m sorry there was an error with the booking I would have paid the extra for the extra room it was for an occasion !!!
but instead you scared my children with your nasty self I do not reward or deal with mannerless people
Date of stay: September 2018
Thank Stephanie B
Steve_and_Karen_B
Newbury, United Kingdom
4222
Reviewed Aug 12, 2018
Excellent, clean, affordable option in Earls Court. Friendly reception, nice room and comfortable beds. The room was very quiet even though we overlooked the railway line. Curtains were substantial so they blocked out the light well and it was easy to have a lie in!
Date of stay: August 2018
Thank Steve_and_Karen_B
hakanuzun68
London, United Kingdom
10
Reviewed Aug 2, 2018
Rooms are so small and tight that we could not find place to put our baggages. The rear rooms are direclty face to train station so no way to sleep. Apart from noise problem because of trains, unfortunately there was no air condition in our room. Safe does not work so during our journey we carried our passports and valuable goods with us. Dont except to find proper working wifi in your room. For my business issues each time I needed to go down to reception desk to connect the wifi. Staff was not rude but not helpfull and friendly.. No attempt to solve customers problems and needs. This no correct place to stay, keep away..
Date of stay: August 2018
Thank hakanuzun68
Previous
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Breakfast included
Laundry Service
Non-Smoking Hotel
Beachfront
Bar/Lounge
Spa
Pool
Room Service
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Room types
Non-Smoking Rooms
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
23
Price range
$59 - $350 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Lord Kensington
,
Lord Kensington London
,
Lord Kensington Hotel London, England
Location
United Kingdom > England > London > Earls Court
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
23
Price range
$59 - $350 (Based on Average Rates for a Standard Room)
Also Known As
Hotel Lord Kensington
,
Lord Kensington London
,
Lord Kensington Hotel London, England
Location
United Kingdom > England > London > Earls Court
Photos
Traveler (107)
Room & Suite (51)
Dining (3)
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Questions & Answers
Ask a question
Sadie B
July 10, 2016|
AnswerShow all 3 answers
Response from headwingnut | Reviewed this property |
Sorry it's taken me so long to answer. To my knowledge, that room is the only one that way due to the limitations of old Victorian townhomes when you refurbish them. The triples differ depending on size; some are 3... More
0
Votes
ktsmum123
June 25, 2016|
AnswerShow all 3 answers
Response from GMLKH | Property representative |
Hi, Thank you for your message. Our lift services all floors however when you take the lift to the fourth floor, you will still need to walk up several steps to reach the floor.
0
Votes
SAMI3998
November 4, 2015|
Answer
Response from GMLKH | Property representative |
Unfortunately we are unable to provide you with a small fridge for your room. However you would be more than welcome to store a few food items in our main fridge. If I can be of any further assistance, please do not hesitate... More
0
Votes
Room Tips
"Front rooms are relatively better."
hakanuzun68
Aug 2, 2018
Read review
"Avoid the 4th floor as the elevator does't go all the way up to that level."
Happytraveller0319
Oct 9, 2017
Read review
"Avoid room without toilets en-suite."
pabcbc
Oct 5, 2017
Read review
"Roadside rooms may be better than the ones at the back that face the tube, as the road is quieter"
JonnyBadger
Sep 20, 2017
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