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    Best Western Plus Seraphine Hammersmith Hotel

    764 reviews
    #638 of 1,082 Hotels in London
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    84 King Street | Hammersmith, London W6 0QW, England
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
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    Overview
    3.5
    764 reviews
    • Excellent20%
    • Very good46%
    • Average22%
    • Poor7%
    • Terrible5%
    Travelers talk about
    “eventim apollo”(8 reviews)
    “continental breakfast”(35 reviews)
    “triple room”(20 reviews)
    84 King Street | Hammersmith, London W6 0QW, England See on map
    AMENITIES
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Bar/Lounge
    Wheelchair access
    Dry Cleaning
    4 Star Hotel
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    Rooms
    Jul 1Jul 2
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (764)
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    All reviewseventim apollocontinental breakfasttriple roomfree wifihigh streetair constayed here for one nightrooms are smalltube stationmain roadheathrow airportbusiness tripshort staypiccadilly linereception areanice bathroomwould definitely stay here again
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    1 - 5 of 580 reviews
    Reviewed yesterday via mobile
    Never a 4 star hotel

    Just spent 3 nights in this hotel.the size of room was shocking, it was considerably smaller than any budget hotel that I have stayed in, included a double bed , but room was so small that you could not fully pull out chair and use...More

    Thank johnplucas71
    Reviewed 3 weeks ago
    wailing vagrant outside room@04:00

    friendly staff, wailing and crying vagrant in corridor outside our room@0400. not impressed with security from a london hotel. very noisy front facing 1st floor room, bin men,boy racers and deliveries but this is london.

    1  Thank celad2001
    Response from Ronnie C, General Manager at Best Western Plus Seraphine Hammersmith HotelResponded 2 weeks ago

    Dear Guest Thank you for your feedback and can I take this opportunity to apologize for any inconvenience that may have caused you. We will certainly review our security in order to maintain the high standards that we have. Regards, Ronnie

    Reviewed 4 weeks ago
    After show stay

    Picked this hotel for its location to the Apollo which was perfect, room was very nice with a large shower/en-suite,air con and heating, the bed was maybe a little soft for our liking but that is a personal thing. Only stayed the one night but...More

    Review collected in partnership with Best Western
    1  Thank Arthur S
    Response from Ronnie C, General Manager at Best Western Plus Seraphine Hammersmith HotelResponded 3 weeks ago

    Dear Arthur Thank you for your feedback and wonderful endorsement of the hotel. Your comments have been circulated to the entire team and they have asked me to thank you too. The team and I look forward to your return visit. Regards Ronnie

    Reviewed May 9, 2018 via mobile
    Lovely staff ... noisy shabby room !

    Such a pity this hotel is literally 5 minutes from my office. The stair case smells of chips/stale cooking. Reception staff exceptional. Kettle did not work, hairdryer kept blowing the electrics, shower is boiling and has such minimalist control it verges on dangerous. The window...More

    1  Thank LouGlenister
    Response from Ronnie C, General Manager at Best Western Plus Seraphine Hammersmith HotelResponded May 9, 2018

    Dear Guest Thank you for your feedback and can I take this opportunity to apologise for all the shortcomings you endured. I am sure you will appreciate that is quite abnormal for so may things to go wrong in one go. As we do not...More

    Reviewed May 1, 2018 via mobile
    Slightly misleading photos

    It’s fine! I have no major complaints but nothing was extra ordinary, to me the pictures made it seem a little more swish than it actually was. The man at the desk was friendly and printed out my ticket for me which made my evening...More

    1  Thank Katie O
    Response from Ronnie C, General Manager at Best Western Plus Seraphine Hammersmith HotelResponded May 9, 2018

    Dear Guest Thank you for your feedback and to be honest my suggestion would be to please email once you make the booking and I will ensure that you get a larger room. I do hope you will give us another chance which certainly would...More

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    About
    Amenities
    Top amenities
    Free High Speed Internet (WiFi)
    Bar/Lounge
    Breakfast included
    Hotel Amenities
    Breakfast included
    Dry Cleaning
    Laundry Service
    Breakfast Available
    Room amenities
    Air Conditioning
    Things to do
    Bar/Lounge
    Details
    Price range
    $117 - $259 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #370 Luxury Hotel in London
    Room types
    Non-Smoking Rooms
    Details
    Price range
    $117 - $259 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #370 Luxury Hotel in London
    Room types
    Non-Smoking Rooms
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    Traveler (191)
    Room & Suite (293)
    Dining (34)
    Business Center & Event Rooms (3)
    Amenities (3)
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    Questions & Answers
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    Bekki M
    October 21, 2017|
    AnswerShow all 5 answers
    Response from jackrobson97 | Reviewed this property |
    They are very helpful people, and I believe there was a luggage storage room near reception.
    0
    Votes
    Joann R
    July 15, 2017|
    AnswerShow all 3 answers
    Response from Ronnie C | Property representative |
    Dear guest sorry for the delay in replying but the only transportation is via the tube which is just 7 minutes away from the hotel. Extremely convenient. Regards ronnie
    0
    Votes
    Joann R
    July 15, 2017|
    AnswerShow all 5 answers
    Response from VioletKia | Reviewed this property |
    no but staff is very helpful
    0
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    123
    Room Tips
    "very noisy 1st floor front"
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    "If you need three beds, don't take the double + sofa!"
    Read review
    "We weren't too far from main reception and where they serve breakfast but never heard anything to be..."
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    "Ask for a room with a window"
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