The Clermont, Victoria
101 Buckingham Palace Road, London SW1W 0SJ England
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Room & Suite (91)
Dining (90)
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About
#58 of 1,209 hotels in London
Location
4.8
Cleanliness
4.7
Service
4.7
Value
4.5
Travelers' Choice
The ideal base from which to explore the capital. Buckingham Palace, Hyde Park, the Apollo Theatre, River Thames and Tate Britain. Our stunning Grade II listed Victorian railway hotel has London's most celebrated destinations all within easy reach from our doorstep.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Business Center with Internet Access
Conference facilities
24-hour security
Wifi
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
Bottled water
Iron
Laptop safe
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, French, Russian, Spanish and 5 more
Location
97Great for walkers
Grade: 97 out of 100
199Restaurantswithin 0.3 miles
32Attractionswithin 0.3 miles
101 Buckingham Palace Road, London SW1W 0SJ England
Getting there
Hyde Park CornerUnderground12 min
KnightsbridgeUnderground16 min
Rental CarsSee rental cars from $25/day
808Reviews2Q+A100Room tips
Reviews
Traveler rating
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Beautiful lobby but the place is huge (we got lost several times trying to find our room!) and the rooms are really tiny. The hotel is conveniently located next to Victoria Station and a short walk to Buckingham Palace and Westminster Abbey. Breakfast was a buffet and therefore was just ok. We gravitated towards Soho and Covent Garden area at night for restaurants so I think I would look in that area next time.
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Date of stay: June 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Natasha Ludlow, General Manager at The Clermont, Victoria
Responded 3 days ago
Dear YogaMamaD Thanks for your review. As a Grade II listed building our rooms do vary in shape and size with our Classic rooms our cosiest and our Superior and Suites our largest rooms. We're disappointed to hear that you won't be returning to the area, our sister hotel The Clermont Charing Cross is a short walk from the Soho / Covent Garden area if this is you're preferred location. Many thanks Natasha
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We treated ourselves to an afternoon tea at the Clermont on the weekend. The food was delicious, the atmosphere was serene and the service by Mohammed and Gemma was excellent. I would definitely return for another experience, as the quality was so high in every respect.
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Date of stay: June 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Natasha Ludlow, General Manager at The Clermont, Victoria
Responded 4 days ago
Dear judper4 Thank you so much for your fantastic 5 star review! Mohammed and Gemma will certainly appreciate their personal mentions so thank you. We look forward to seeing you on your next visit Many thanks Natasha
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The lobby was beautiful and the location was central to stations and near to Belgravia-my favorite town in London. BUT Room was VERY small for the price. There was literally no space for us to open our bags. Staff was not too nice. the receptionist who checked us in made a comment that was unnecessary and offended my friend. sad. he was of the same nationality as ours but he had one big crab mentality. Other staff were not as smiling either. when we go to our room it seemed like a puzzle. we take the elevator to the second floor but had to walk to another stairs to go down. not good especially for my mom who had a bad knee.
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Date of stay: May 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Natasha Ludlow, General Manager at The Clermont, Victoria
Responded 4 days ago
Dear dkbl88 Thanks for your review. As a Grade II listed building our rooms do vary in shape and size with our Classic rooms our cosiest and our Superior and Suites our largest rooms. I regret that you did not find our team friendly, we usually receive such fantastic reviews about our team so I'm sorry you did not experience this during your stay. We do hope you'll stay with us again Many thanks Natasha
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What an absolute wonderful experience! The Clermont Victoria is a stunningly beautiful hotel. Everything around the hotel is within walking distance. My husband and I even had the opportunity to enjoy High Tea in the lovely tea room at the hotel. Mohammad has been very attentive helping answer all of our questions and giving impeccable service. We can’t wait to come back!
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Natasha Ludlow, General Manager at The Clermont, Victoria
Responded 5 days ago
Dear ShayAbigail H Thank you so much for your 5 star review and Mohammed's personal mention! I'm thrilled that you enjoyed such a wonderful stay with us and look forward to welcoming you back on your next visit Many thanks Natasha
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is very good and the tea at the hotel was an amazing experience, the best we had, especially if Mohammed and Gemma attends you, the coronation tea is very complete and the victoria’s sponge is to die for!
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Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Natasha Ludlow, General Manager at The Clermont, Victoria
Responded 4 days ago
Dear Lavinia M Thanks so much for your amazing 5 star review and personal mentions of Mohammad and Gemma. We hope to welcome you back again soon Many thanks Natasha
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff and the atmosphere cannot be beat, the hotel is so accepting and accommodating that I would feel weird going anywhere else. Mohammed made us die of laughter every morning when we went down for breakfast. To be honest quite a few staff made their mark on us, but everyone was so busy we didn't get their names. But never once were we shrugged off, they always take your inquiries seriously and with a smile. Would definitely recommend the stay to anyone thinking about it.
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Date of stay: May 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Bar is cashless, breakfast room fills up around 9:30am.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Natasha Ludlow, General Manager at The Clermont, Victoria
Responded 5 days ago
Dear Odyssey29856246204 Thank you so much for your phenomenal 5 star review and recommendation! Our team at The Clermont Victoria always put our guests first and Mohammed is a true example of what we pride ourselves on. We hope to welcome you back again soon Many thanks Natasha
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Superb stay at The Clermont Victoria. Victoria line from King's Cross and a 5 min walk to the hotel. Checked in early as I had booked direct instead of a 3rd party booking app, was cheaper too, also received a token for a free drink for me and my wife in The Soak bar next door. I chose a Superior room and requested a quiet part of the hotel which was honored, didn't hear a thing in the 3 nights we stayed. Lovely, spotlessly clean, large room with huge comfy bed and because we'd booked Superior we had a free mini bar that was replenished each day. Brekfast was great and offered full English, cereals, pastries and healthy options and an assortment of drinks. All staff are friendly and attentive, nothing is too much trouble for them. The hotel is in a fab position, only took us 20 min from leaving the hotel, jumping on the tube and standing in the queue at The tower of London, also Belgravia, Chelsea and Sth Kensington are a short walk away, classy neighborhood. We had a meal in the Soak bar which was tasty and reasonably priced, thankfully we'd booked earlier that day as walk ins were turned away. No need to trawl the net for London accommodation, treat yourself and book the The Clermont, this is were I'll stay in future, it's a no brainier. …
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Book direct for best deals
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Natasha Ludlow, General Manager at The Clermont, Victoria
Responded 5 days ago
Dear Julian B Thank you so much for your amazing 5 star review and recommendation! I'm thrilled that you enjoyed such a superb stay with us. Booking directly on our website is the most beneficial for our guests, with our members discount, prioritised room check in and complimentary arrival drink. We look forward to welcoming you back on your next visit Many thanks Natasha
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mohammed and his team who supervise breakfast provide excellent service, always welcoming, caring and highly efficient. Mohammed in particular is a very kind person and is well known to our family and we look forward to seeing him on our return. Thank you
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Date of stay: June 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Natasha Ludlow, General Manager at The Clermont, Victoria
Responded 5 days ago
Dear AVH Thanks so much for your 5 star review and Mohammed's personal mention, he will be thrilled. We hope to welcome you back again soon Many thanks Natasha
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Luni & Gemma we’re very attentive and polite to us during our visit for afternoon tea. Highly recommended for those wanting a lovely experience just a few blocks from Buckingham Palace. The pastries and teas paired nicely just before heading back out to continue our city adventures.
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Date of stay: June 2023Trip type: Traveled with friends
Room Tip: Make sure to RSVP beforehand to elevate your experience.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Natasha Ludlow, General Manager at The Clermont, Victoria
Responded 5 days ago
Dear Eric V Thanks so much for your review and for Lumi and Gemma's personal mentions, they will be delighted. We hope to welcome you back again soon Many thanks Natasha
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely architecture, nice staff - let down by the noise from external vents, poorly maintained room. Great food and service in the restaurant. Most amazing cocktail bar. Nice touch of included sweets and refreshments in the room.
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Date of stay: May 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Get a room away from noisy vents ! They dont serve room service breakfast.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Natasha Ludlow, General Manager at The Clermont, Victoria
Responded 5 days ago
Dear ColumbianDream Thanks for your review. I'm pleased that overall you found our hotel lovely. We have recently completed a full refurbishment of all of our bedrooms so I regret that you were disappointed with your bedroom. I'm pleased that you enjoyed our cocktail bar and restaurant and hope you'll stay with us again in the future Many thanks Natasha
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$296 - $465 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the grosvenor, london hotel london, grosvenor hotel london, thistle victoria
FORMERLY KNOWN AS
Amba Hotel Grosvenor
LOCATION
United KingdomEnglandLondonPimlico
NUMBER OF ROOMS
348
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Claim Your ListingTHE CLERMONT, VICTORIA - Updated 2023 Prices & Hotel Reviews (London, England)
Frequently Asked Questions about The Clermont, Victoria
Which popular attractions are close to The Clermont, Victoria?
Nearby attractions include Westminster Cathedral (0.3 miles), Royal Mews (0.2 miles), and Victoria Palace Theatre (0.1 miles).
What are some of the property amenities at The Clermont, Victoria?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Clermont, Victoria?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at The Clermont, Victoria?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Clermont, Victoria?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Clermont, Victoria?
Conveniently located restaurants include The English Rose Cafe, Kazan Restaurant, and Le Signore.
Are there opportunities to exercise at The Clermont, Victoria?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Clermont, Victoria?
Yes, dry cleaning and laundry service are offered to guests.
Does The Clermont, Victoria offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Clermont, Victoria?
The staff speaks multiple languages, including English, Spanish, French, Italian, Russian, Chinese, and Polish.
Are there any historical sites close to The Clermont, Victoria?
Many travelers enjoy visiting Churchill War Rooms (0.8 miles), Houses of Parliament (0.9 miles), and Tower of London (3.1 miles).