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Grand Royale London Hyde Park

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#289 of 1,089 Hotels in London
Certificate of Excellence
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Grand Royale London Hyde Park
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3,761 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Royale London Hyde Park
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Showing 3,229: English reviews
cardiff
Reviewed July 12, 2015

We stayed at this hotel for a weekend trip to London. As you walk in the venue is atmospheric and sucks you in. The staff on reception were extremely friendly and helpful, we had booked 2 Twin rooms but upon booking in they weren't able to offer us that and asked if we could take 4 single rooms instead which...

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Helpful?
1Thank CardiffFlo
Alexander H, General Manager at Grand Royale London Hyde Park, responded to this review

Dear CardiffFlo, Thank you ever so much for having shared this lovely review on Tripadvisor following your recent stay with us. I am absolutely delighted that our team was able to turn around what could have been a negative experience and ultimately provided you with a lasting positive impression. It is however disappointing to see that there was an issue...

Nottingham, United Kingdom
Reviewed July 12, 2015

Rooms were a little small but everything was fantastic for the price. Could easily mistake it for having another star. The staff are ready to do anything for you and the tube is literally 3 mins walk away and of course, Hyde Park is 10 seconds over the road. Would recommend.

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Thank jacksonjonesy
Alexander H, General Manager at Grand Royale London Hyde Park, responded to this review

Dear jacksonjonesy, On behalf of the entire team here at the Grand Royale, thank you very much for having taken the time to share this lovely review following your recent stay with us. I was pleased to see that despite your concerns regarding the size of the room your over all impression of the hotel remains a positive one, and...

Houston, Tx
Reviewed July 11, 2015 via mobile

Great old look hotel with updated rooms, small but it's London - so no one should complain......excellent location to Kensington Gardens/Hyde Park and Notting Hill......excellent location close to two tube stations...great breakfast

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Thank jcmzhou
Alexander H, General Manager at Grand Royale London Hyde Park, responded to this review

Dear jcmzhou, Thank you very much for having shared this wonderful review on Tripadvisor following your recent stay with us. I am thrilled to see that your expectations were exceeded and you feel comfortable recommending us. Please do not hesitate to contact me directly the next time your travels take you to London and it would be my pleasure to...

Gooseberry Hill, Australia
Reviewed July 10, 2015 via mobile

My wife and I checked into this gem on Tuesday 7 July 2015. From the start of our online bookings to check out today on Saturday 11 July the entire experience has been perfect. The Grand Royale is a Victorian era boutique style hotel, once home to Lily Langtree, the mistress of the Prince of Wales - future King Edward...

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Thank Maurice T
Alexander H, General Manager at Grand Royale London Hyde Park, responded to this review

Dear Maurice T, Thank you ever so much for having shared this detailed and wonderful review! I am thrilled to see that you had such an enjoyable experience and you feel comfortable recommending us; I was sorry to see however that you suffered from a cigarette smell in your room in the beginning and rest assured I will be following...

West Midlands, United Kingdom
Reviewed July 9, 2015

Cannot comment on the hotel or its facilities, it seems like others on the thread of reviews, our booking was not honoured and we were asked on arrival to go to a sister hotel 1 minute away. Apparently due to a "boiler" problem, but given the recurrence of this issue on the reviews, you do have to wonder

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6Thank 588Lighthouse
Alexander H, General Manager at Grand Royale London Hyde Park, responded to this review

Dear 588 Lighthouse, I am ever so sorry about the unfortunate situation which resulted in you being transferred to our sister hotel and for the inconvenience and frustration this has caused you. I am keen to discuss your feedback in more detail and have sent you a private message accordingly. I hope to hear from you and in the meantime,...

Milan, Italy
Reviewed July 8, 2015

Very nice place with a special od fashion style; small rooms but comfortable, outstanding breakfast and staff very kind and professional. Just steps form Hyde Park and the tube station. No complaints at all

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Thank Alessandrocar2015xxx
Alexander H, General Manager at Grand Royale London Hyde Park, responded to this review

Dear Alessandrocar2015xxx, On behalf of the entire team here at the Grand Royale, thank you very much for having taken the time to share this lovely review following your recent stay with us. I was pleased to see that despite your concerns regarding the size of the room your over all impression of the hotel remains a positive one, and...

Ottawa, Canada
Reviewed July 8, 2015

Let me preface my review by saying that, in general, I try to see the best in the places that I stay. That being said. never have I felt more compelled to write a review than now. Last week I spent 2 nights at the Grand Royal London and my experience was very unpleasant. When I arrived, I was asked...

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1Thank WaltersNicholas
Alexander H, General Manager at Grand Royale London Hyde Park, responded to this review

Dear WaltersNicholas, Having read your review, I was shocked and disappointed to see your feedback and the lack of management support you experienced during your stay, and am ever so sorry to see that you had such an unpleasant experience with us; I wish I would have known about this at the time, because it would have been my absolute...

UK
Reviewed July 8, 2015

We stayed one night, and had booked an upgrade room. We requested a room on an upper floor. We were given a club room (the best?) on lower ground floor. Very long and narrow room, outlook was a brick wall with the pavement running along the top...awful. The bathroom was minuscule . The shower almost too small to get in,...

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Helpful?
Thank mowjoy
Alexander H, General Manager at Grand Royale London Hyde Park, responded to this review

Dear mowjoy, Thank you for having taken the time to share this review on Tripadvisor following your recent stay with us, as your detailed and constructive feedback will be of great help to us in improving our products and services for the future. Although I am pleased to see that Iulian and Aijaz provided you with such a good level...

Stockholm, Sweden
Reviewed July 8, 2015

The hotel has atmosphere, beautiful lobby and lounge, good breakfast. Very small rooms (only 20 cm space on one side of the bed in a double room!) and poor lighting both in the room and bathroom. No space to work in the room.

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Helpful?
Thank Angela J
Alexander H, General Manager at Grand Royale London Hyde Park, responded to this review

Dear Angela J, Thank you for having taken the time to share your feedback on Tripadvisor following your recent stay with us. Although I was pleased to see that despite your concerns regarding the size of the room your over all impression of the hotel remains a positive one, I am very sorry that because of the room size and...

Province of Como, Italy
Reviewed July 7, 2015

This is absolutely my favourite hotel to stay in London. The rooms are always well furnished, the wifi works all days long and first of all the hotel is located in a good position: close to the tube station not far from paddington, and in front of hyde park.

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Helpful?
Thank Lory L
Alexander H, General Manager at Grand Royale London Hyde Park, responded to this review

Dear Lory L, On behalf of the entire team here at the Grand Royale, thank you very much for having shared this lovely review. I am delighted that you have become such a regular visitor and hope to have the pleasure of welcoming you back for many more stays to come. Kind Regards, Alexander Henskens Hotel Manager

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Staying in Notting Hill

Neighborhood Profile
Notting Hill
As West London's friskiest corner, Notting Hill more than manages to retain plenty of the same appeal that's brought the affluent area so much worldwide attention. In this attractive cobblestoned neighborhood, a delectable variety of eateries, independent shops, galleries and street vendors offer a delightful window into how to live the good life in London, with each presenting visitors with an experience that's a little more idiosyncratic and endearing than the last. Travelers looking to forage for antiques should be sure to visit the Portobello Road Market on Saturdays, the largest antiques market in the United Kingdom.
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Amenities

Highlights
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Grand Royale London Hyde Park

Address: 1-9 Inverness Terrace, London W2 3JP, England
Location: United Kingdom > England > London > Notting Hill
Price Range: $151 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Royale London Hyde Park 4*
Number of rooms: 189
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Also Known As:
Grand Royale London Hyde Park Hotel London
Shaftesbury London Hyde Park
Grand Royale London Hyde Park England
Hotel Style:
#183 Business Hotel in London
#212 Luxury Hotel in London
#252 Family Hotel in London
#310 Romantic Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Grand Royale London Hyde Park staff and other travelers.
26 questions
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Questions? Get answers from Grand Royale London Hyde Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The rooms Are a bit small so ask for a club room. It is not vast either, but you have room on both sides of the bed to get out.”
annemariec896, 3 days ago | Read review
“There are lifts- so any floor is acceptable”
ellyncoe, 1 week ago | Read review
“The suites are gorgeous!”
audramoran, 1 week ago | Read review
“Try the club rooms , slightly bigger and come with fruit basket 👌👌”
DollyAsger, 1 week ago | Read review
“Chose a superior room”
karenF529YC, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question