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The Queen's Gate Hotel

#306 of 1,066 Hotels in London
Certificate of Excellence
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773 Reviews from our TripAdvisor Community

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Showing 552: English reviews
Port of Spain, Trinidad
1 review
1 of 5 stars Reviewed April 21, 2015

Do not be fooled by the pictures of this hotel online.... the hotel is advertised as newly renovated but it is in poor condition and not worth the money. In fact the particular room we stayed was even unsafe with the shower enclosure glass enclosure actually falling on us. On top of the shoddy condition of the room.. see the... More 

Helpful?
Thank hummingbird2015
TheQueensGateHotel, General Manager at The Queen's Gate Hotel, responded to this review

First of all, I would like to apologize for all the inconvenience and stress caused. That morning we had an issue in the room below yours. Water was coming without stopping from the ceiling on room 407. After investigating this matter, we find out that the damage water pipe was coming from an elbow on the central heating above the... More 

Toronto, Canada
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed April 19, 2015 via mobile

We stayed one night and found it perfectly acceptable and fine. The floors are hard surfaced so we heard our room neighbour coming and going but did not hear them once in their room. The hotel bar made decent soup and was packed with visitors. The breakfast was average - edible with decent choice. We would consider staying again if... More 

Helpful?
Thank urbannomad69
TheQueensGateHotel, Guest Relations Manager at The Queen's Gate Hotel, responded to this review

Dear "urbannomad69", Thank you for taking the time to comment on your stay with us. We hope we will be given the opportunity to showcase our true potential to you in the near future. In the meantime if you do have any queries,please do not hesitate to contact myself or the team directly. Kind regards, Vangelis Georgiou Guest Relations Manager More 

Vancouver, Canada
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed April 15, 2015

For a London Hotel this was a good value. I was in London a week with my 12 yr. old son. It is a safe, comfortable location right beside the Natural History Museum and The Science Museum. I emailed in advance and asked for a bright room on the larger side as we were there multiple nights. The room was... More 

Helpful?
1 Thank s0j0urner
TheQueensGateHotel, Guest Relations Manager at The Queen's Gate Hotel, responded to this review

Dear "s0j0urner", Thank you for your overall positive comments, as well as your constructive feedback. We do hope to have the opportunity to welcome you back again and to offer you an even more positive experience. Kind regards, Vangelis Georgiou Guest Relations Manager More 

Stranger in Paradise
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 10, 2015

This hotel offers value for money in a pricey area., Staff are really friendly and rooms meticulously clean, FREE CHOCS AND GOOD SELECTION OF TEAS AND COFFEES.Round the corner from the Albert Hall (whoch we were attending a show) Near all the museums, Natural History, Science and the V&A.. Hyde Park and shopping on Kensington High Street.TOO!

Helpful?
1 Thank Babs3hunt
TheQueensGateHotel, Guest Relations Manager at The Queen's Gate Hotel, responded to this review

Dear "Babs3hunt", Thank you very much for your positive comments. We certainly do try incredibly hard to provide excellent and friendly customer service and it is so good to know that you think we have been successful in this. We look forward to welcoming you back in the near future. Kind regards, Vangelis Georgiou Guest Relations Manager More 

Stafford, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 5, 2015

2 Couples staying for 1 night to visit London and our children perform at The Royal Albert Hall. Upon check in we were advised parking was available directly outside of the hotel payable at a meter. £4.60 per our, 6.30pm to 8.30am free of charge. Bank Holidays free (which we did not notice until we had put £13.20 in the... More 

Helpful?
Thank Charlotte J
TheQueensGateHotel, Guest Relations Manager at The Queen's Gate Hotel, responded to this review

Dear "Charlotte J", Thank you for taking the time to share your feedback on your recent stay at our hotel.We do love to hear from our guests so that we can continually improve the service we offer. I was very pleased to read that you found your check in to be quick and you enjoyed our location, the room facilities,... More 

Columbus, Georgia
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed March 28, 2015

My husband and I stayed here for 5 nights and thought it was quite nice! We arrived early in the morning and there was only one room available, which was on the lowest floor (aka, the basement). We were allowed to take a key to determine if we would like to stay in that room, which we thought was extremely... More 

Helpful?
2 Thank Beth811
TheQueensGateHotel, Guest Relations Manager at The Queen's Gate Hotel, responded to this review

Dear "Beth811", Thank you very much for your feedback on your recent stay at our hotel. We are very happy you enjoyed your overall stay and that you found our staff to be very helpful. I would like to apologise about the issue with our bellboy and to assure you that this kind of service is not up to our... More 

Southampton, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 28, 2015

I booked this hotel through Travelzoo at an excellent price for a birthday present for my husband. We were upgraded to an executive room which was modern and spacious only gripe if any was no view but didn't bother us as in London not much to view anyway. Location excellent close to tube station five mins walk ideal for us... More 

Helpful?
1 Thank Jacqueline M
TheQueensGateHotel, Guest Relations Manager at The Queen's Gate Hotel, responded to this review

Dear "Jacqueline M", Thank you for taking the time to review our hotel following your recent stay with us. I am extremely pleased that you enjoyed your stay and thank you for your very positive words. I look forward to welcoming you back to our hotel in the future. Kind regards, Vangelis Georgiou Guest Relations Manager More 

Isle of Wight, United Kingdom
Level Contributor
138 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed March 28, 2015

This would have been ***** but for one problem. On arrival the staff were very helpful, we arrived just after 12.30, check-in is from 3pm, they checked us in at 12.30. we dropped the bags and went out returning at 5,.30pm. We were appalled that our door had been opened and was left open by whoever went in. Fortunately nothing... More 

Helpful?
1 Thank jasper999
TheQueensGateHotel, Guest Relations Manager at The Queen's Gate Hotel, responded to this review

Dear "jasper999", Thank you very much for taking the time to give your feedback on your recent stay at The Queen's Gate Hotel. I am really glad you rated positively your overall stay with us, remarking our premium location and proximity to the Royal Albert Hall. Additionally, your comments on the price and the comfort of your stay and our... More 

Newport, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 26, 2015

Great hotel, well place with two tube stations 10 minutes away. Natural History Museum, V&A and Science Museum within 15 minutes walking distance. We have stayed in other hotels on the same road but this was of a really high standard, Our room was on the 10th Floor facing the back of the hotel and it was incredibly quiet on... More 

Helpful?
Thank FrancesNPT
TheQueensGateHotel, Guest Relations Manager at The Queen's Gate Hotel, responded to this review

Dear "FrancesNPT", Thank you for sharing your kind review following your recent stay with us. It is always pleasant to receive such nice comments. Our priority is to ensure that our guests feel comfortable and have a memorable stay with us.When these efforts are acknowledged it makes all our work worthwhile. Your recommendation is most appreciated. I hope that we... More 

Munich, Germany
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed March 25, 2015

I stayed in this hotel on business, and although my room was lovely and clean, it was almost impossible to sleep. I could literally here the people in the adjoining rooms taking a shower or using the bathrooms, it was terrible. Whenever somebody flushed the toilet, I could hear the water in the pipes, which did not let me sleep.... More 

Helpful?
Thank LiChri
TheQueensGateHotel, Guest Relations Manager at The Queen's Gate Hotel, responded to this review

Dear "LiChri", Thank you for taking the time to review your stay with us. Your feedback is extremely important to us as it helps us improve the services and facilities that we provide. I am very pleased that your overall experience with us was positive. Additionally, I would like to let you know that,since your last visit in October,we are... More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
This elegant 19th-century town house is about 500 metres from Royal Albert Hall and Hyde Park. It features a small gym, spacious bedrooms, and a bar with patio for snacks and tapas. Stylish bedrooms at the refurbished Abba Queens Gate have air conditioning, large windows, and a mini-bar. Each has a chic design, with a wooden floor and LCD TV. Set on a pleasant London street, Abba Queens Gate London Hotel is about 8 minutes' walk from Gloucester Road Tube Station. The Natural History Museum is about 350 metres away, and the V&A Museum is an extra few minutes' walk down Cromwell Road. Harrods department store and the designer shops at Knightsbridge are 15 - 20 minutes' walk away. ... more   less 

Additional Information about The Queen's Gate Hotel

Address: 31-34 Queen's Gate, London SW7 5JA, England (Formerly Abba Queen's Gate Hotel)
Location: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: $167 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Queen's Gate Hotel 4*
Number of rooms: 90
Reservation Options:
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Also Known As:
Abba Queens Gate London
Hotel Abba Queens Gate
Abba Hotel London
Abba Queens Gate Hotel London
The Queen's Gate Hotel London, England
Hotel Style:
#226 Luxury Hotel in London
#246 Business Hotel in London
#309 Romantic Hotel in London
#324 Family Hotel in London
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